Supporter Care Manager Jobs in London, Greater London
We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We’re looking for an Enterprise Manager to join our London & South East regional team. You will cover waterways from the busy Regents Canal, Lee Navigation, parts of the Grand Union Canal and Oxford Canal. Our miles of canal provide active travel corridors, opportunities for our communities to improve their wellbeing and blue-green wildlife habitats.
As Enterprise Manager, you will secure external funding through partnerships and bid writing, and support delivery of projects which ‘transform places and enrich lives’. You will work with internal and external stakeholders to develop potential projects in line with our strategic priorities and be responsible for securing funding to make them happen. You will support our Project Managers throughout the project lifecycle from inception to closure in line with the Trust’s financial reporting process, acting as first point of contact for external funders throughout. You will also act as point of contact and support project development for third parties carrying out active travel and public realm improvements on our land.
At any given time, you will hold a portfolio of varied projects, from towpath and access improvements, as well as habitat improvements, community engagement and heritage conservation.
Location
The role will be based working from home, with the allocation of a nearby Hub for collaborative working in Little Venice. Travel required within the region for site visits, media calls, social media moments, events and meetings.
It is therefore essential that you are able to effectively work from home, whilst also having the flexibility to be mobile when necessary.
Canal & River Trust have a flexible working policy and are open to considering part-time applicants.
Knowledge, Skills/Qualifications & Experience
Key responsibilities:
- To support activity and work in the region by securing funding for a range of strategic priorities.
- To represent and promote the work of the Trust to key external stakeholders, Government departments, regional agencies, lottery distributors, key statutory funders, trusts and foundations, charitable trusts and other regional and sub-regional partnerships.
- To develop and manage relationships with statutory, charitable, and key partners.
- Lead or contribute to partnerships that generate resources that further to the region’s delivery of waterway maintenance and health and wellbeing outcomes.
- Manage the financial aspects of projects and the funding risks of externally funded projects throughout the entire project lifecycle.
- To be responsible for output, outcome and impact monitoring and reporting.
- To keep abreast of the funding environment to enable rapid reaction to emerging opportunities.
- Display the Trust values and behaviours at all times.
- Ensure that diversity and inclusion are integrated into all aspects of Trust life and promote inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
About you:
This role is based with our London & Southeast team, and we are looking for someone with particular experience and developed networks across this region.Our successful Enterprise Manager may previously have worked in roles such as Partnerships Manager, Development Manager, Fundraising Manager, Partnerships & Fundraising Manager, and will ideally have good knowledge and confidence in identifying and successfully bidding for project funding via government departments, regional agencies, statutory funders, and charitable trusts. Prior experience of statutory funded active travel schemes is desirable.
Technical:
- A proven track record of developing and writing successful funding bids.
- Knowledge of funding environments, including lottery distributors, key statutory funders, trusts and foundations, charitable trusts.
- Experience of strategic relationship, partnership development and management.
- Innovation and creativity, to develop projects from concept to delivery and to match trust priorities with funding.
- Budget and project management experience with the ability to manage financial risk.
- Experience of financial reporting
General:
- Ability to influence, persuade and negotiation skills.
- Strong written and verbal communication skills – strong presenter.
- Ability to work well under pressure and to tight deadlines.
- A collaborative team player.
Valid driving licence as your work will require you to reach locations not easily reached by public transport. Access to a vehicle is essential.
Interviews: Initial interviews will be conducted virtually.
What We Offer
In adition to your annual salary of £39,588, we also offer a Car Cash Allowance (£425 per month), an Inner London Allowance (£4,000), a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits.
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Annual £200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
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Blood Cancer UK has embarked on an exciting and ambitious new strategy which strives to deliver the best possible treatments and care for people affected by blood cancer. A key driver of the strategy is the growth we will deliver in our regional fundraising programme.
We have a proud history of volunteer and supporter-led fundraising, and our well-established Regional Relationship Team plays a key role in achieving income growth to support our mission of beating blood cancer in a generation
We are looking for an experienced manager who understands and is passionate about community and volunteer-led fundraising, who keeps the supporter at the heart of what they do and is focused on delivering results. Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of leading a community fundraising programme to use and help us grow our regional audience. You will be an integral part of our Public Fundraising leadership team as we seek to develop operational plans to deliver transformational growth across our income. You will also enjoy the active support and buy-in of senior colleagues, the Executive Team and others from across the organisation who are all committed to achieving our fundraising goals.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
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Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.
You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.
Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.
Please send your CV and a cover letter highlighting how you meet the skills and experience in the job description.
The client requests no contact from agencies or media sales.
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role:
Support to Head of Advice and Support
- Line management of three case workers
- Deliver the service in accordance with Providence Row, policies & procedures and values
- Work to service improvement objectives and team plans
- Contribute to the day to day management of the premises to ensure that facilities run smoothly for staff and service users
- Support management and other workers to manage any Incidents on site
- Contribute to partnership development
- Work alongside colleagues to ensure cross departmental support and appropriate support of shared clients
Client support
- Contribute to the smooth running of the Centre to ensure Providence Row is an enabling environment
- Assist managers and the frontline team to review client related incidents and follow up on complaints
- To ensure all clients are given appropriate trauma informed advice & support to improve their situation
- Ensure safeguarding of vulnerable adults processes are followed, where necessary and work with the organisational safeguarding lead
Team support
- Supervise three case workers
- Complete regular supervision, case work management and annual appraisals
- Contribute to the Providence Row assessment procedure
- Support colleagues with technical queries relating to case progression
- Attend training relating to housing advice and present the learning back to staff teams
- Ensuring the team are rehearsed in all policies and procedures
- Support the team to identify training for continued learning and development
Monitor and evaluate work, demonstrating impact
- Ensuring monitoring systems are up to date and that development is ongoing
- Assisting with the review of assessment and recording systems
- Working with other department leads on service user feedback collation
- Keeping accurate financial records of the teams expenditure
- Oversee Advice & Support Team contract monitoring reports for commissioners to ensure delivery against the service objectives and KPI’s.
- Attend contract monitoring meetings alongside the Head of Advice & Support
Partnership Work
- Work with the Head of Advice & Support to identify new partnerships while also developing existing arrangements
- Supporting the team with attendance at key networking events
- Contributing to the community engagement plan
- Contribution to fundraising and community events including open evenings
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
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Role: School’s Manager
Location: Flexible working with a mixture of remote working and office based at Solar House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ or home-based.
Hours: 30 hours per week, term time only (days/times negotiable)
Salary: £22,944 - £25,156 per annum, depending on experience (London based)
£21,739 - £23,336 per annum, depending on experience (Regional based)
Closing date: 9am 30th September 2024 (This is flexible)
Interview dates: Interviews will be held WC 09th October 2024
This is a permanent position, due to start in October 2024.
Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.
We are looking for a Schools Manager, to manage existing school relationships and ensure successful delivery of SHS service to schools across the organisation. To build strong relationships with new and existing School leaders to ensure services continue beyond the life cycle of any funded support
You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people. This is a new exciting role and vital to our success in achieving our goals.
You’ll have previous experience of:
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Fast moving sales environment
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In negotiating with senior leaders
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Lead generation
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Working within the education sector
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Presenting new ideas / public speaking
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.
As an employer we offer:
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Perkbox membership
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Employee assistance programme
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Life assurance
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Pension scheme
We are an equal opportunities employer and welcome applications from all sections of the community.
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for Team Managers to join the STEP team, to oversee a team of 15 to 20 Remote Employment Advisors who provide employment support to refugee clients across the UK.
You will be responsible for:
- Providing effective leadership, guidance, and support to a team of Employment Advisors
- Monitoring and management of workflow for STEP Employment Advisors
- Provide ongoing coaching and mentoring to enhance the performance and professional growth of team members.
- Quality assurance of STEP programme delivery
- Management of the referral process for STEP participants
- Monitoring and Reporting (programme outcomes and budget)
About you
We are looking for candidates who have:
- Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
- Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
- Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
- Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
- Competency in speaking another language is desirable e.g. Amharic, Arabic, Dari/Pashto, Dinka Farsi, Kurdish, Ormo, Somali, Tigrinya, Turkish
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.
Interviews will be held on Tuesday 8th October
Bringing life-changing action to people in crisis around the world
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The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
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Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
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Job specification
Post title: European Outreach and Engagement Manager
Location: Remote working (but note that occasional travel – to attend team meetings in the UK and other ad hoc meetings/conferences – is required)
Salary: £33,000 to £37,000 FTE, depending on experience (£20,000 to £22,500 for 3 days)
Part time: 3 days a week (24 hours per week)
Contract: This is a permanent role
Responsible to: Strategy Director
Deadline for applications: Friday 11 October 2024
Job description
Main purpose of role
We are looking for a professional with at least 5 years’ experience in membership management, stakeholder engagement and events to lead our outreach and engagement activities for the Parkinson’s community across Europe.
Key tasks
- Strategic membership activities including:
- Management of the Parkinson’s Europe Membership Steering Group
- Leading Parkinson’s Europe membership recruitment and diversification
- Reviewing and expanding Parkinson’s Europe membership benefits
- Leading the development, delivery and analysis of the biannual Parkinson’s Europe members survey
- Supporting the Parkinson’s Europe Member Liaison Lead with membership communications
- Outreach and engagement activities including:
- Partnership support activities with relevant NGOs and institutions – for example, European Federation of Neurological Associations (EFNA), The European Patients’ Academy on Therapeutic Innovation (EUPATI), and the European Patients’ Forum (EPF)
- Engagement with other associations related to Parkinson’s that do not currently fit in our formal membership
- Supporting the second phase development of Parkinson’s Europe’s newly launched Engagement Network
- Development of a new knowledge building programme for Parkinson’s Europe Member Organisations (which is a key feature of our new strategy for 2025 and beyond). This will involve:
- Identification of members’ needs and priorities
- Planning and delivering a structured programme of webinars, workshops and resources to support the identified needs and priorities. This will include:
- Identifying and building relationships with speakers and facilitators with the help of the Parkinson’s Europe team
- Identifying existing resources to help deliver the programme
- Leading the development of new resources and tools for members
- Event management
- Lead the development and delivery of a biannual Parkinson’s European Forum
- Plan and lead the twice-yearly members meeting
- Support the Director General and Board Secretary at the AGM as required
- Supervision of the Member Liaison Lead
Person specification
- Interest in the issues that impact people affected by Parkinson’s
- Membership management experience
- Project management experience as well as line management experience
- Experience of organising and running events
- An excellent communicator, and able to build and maintain effective relationships with a wide range of stakeholders from different countries including patient groups, patients, health professionals, caregivers and volunteers
- Team player and self motivated, and able to work autonomously with minimal supervision
- Excellent communications and IT skills with strong attention to detail
- Excellent command of the English language and ideally an additional European language
At Parkinson’s Europe, we strongly believe in – and take seriously – our responsibility to nurture and support as inclusive and diverse environment for our team as possible in order to empower everyone working with us to grow, develop and thrive both personally and professionally.
Parkinson’s Europe is an equal opportunities employer, and we respect and honour all of our team’s unique characteristics. We also welcome applications from those who are returning from career breaks, maternity leave and/or caring responsibilities. And we are always open to hearing feedback from our team and others about how we can be the most supportive and inclusive employers possible.
We work and campaign with people with Parkinson’s, their carers, families and supporters across Europe to ensure their voices are heard / listened to
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Project Manager
Team: Strategy and Governance
Location: Hybrid (split between home-working and our London office)
Salary on appointment: £41,400 - £45,540 per annum*
*This role sits within a pay grade with a pay range of £41,100 to £62,100. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy and created new roles to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
This is a new role within the Strategy and Governance team, a team which supports delivery of the Ramblers’ strategy through business planning, project management and impact measurement, and oversees the management of governance matters.
The purpose of the Project Manager role is to:
- Manage project teams to drive delivery of key initiatives in the business plan using best practice project management approaches. (80% of time)
- Provide a Project Management Office (PMO) function, helping to raise standards and rigour in project management across the organisation. (20% of time)
Key responsibilities
- Oversee the end-to-end project lifecycle of key projects including:
- preparing a project mandate / business case and updating as required
- identifying and tracking a clear set of measurable outcomes / benefits
- establishing and overseeing appropriate project governance arrangements
- developing a project plan setting out activities, deliverables and milestones
- identifying and managing key risks, assumptions, issues and dependencies
- preparing and managing a project budget and a resourcing schedule
- developing and implementing communications and engagement plans, working with the comms team
- motivating and managing project teams to deliver the desired outcomes on time and on budget
- coordinating with external partners, suppliers and contractors to ensure project requirements are met
- updating stakeholders on progress through regular status reporting
- managing project closure, lessons learned and transition to business as usual
- Improve standards and rigour in project management across the organisation through the introduction of best practice approaches and by coaching project teams.
- Enable senior leaders to effectively support project delivery by providing a regular portfolio health report.
Impact
- Key strategic projects and programmes will be delivered on time and to budget and achieve the desired outcomes; standards of project management across the organisation will be raised and the confidence of the Executive Leadership Team in delivering the strategy will be enhanced.
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Qualification
- A formal project management qualification is desirable but not essential.
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
- Comprehensive knowledge of project management principles, methodologies and best practices.
- Knowledge of best practice approaches to change management.
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Excellent communication and interpersonal skills, with the ability to interact effectively with a wide range of stakeholders at all levels.
- Strong negotiation and conflict resolution skills.
- Strong organisational and time-management skills.
- Ability to facilitate meetings and workshops resulting in clear actions and outcomes.
- Strong analytical and problem-solving abilities.
- Effective leadership and team management skills.
- Proficiency in using tools, technologies, or software required for the job (e.g., Microsoft Office suite).
- Ability to prepare and manage project budgets.
- Ability to manage multiple projects simultaneously.
Experience
This section specifies the practical, hands-on experience required for the role:
- Proven track-record in successfully managing complex projects or programmes in medium-sized or large organisations.
- Experience of managing cross-functional projects involving different departments and third-party suppliers and contractors.
- Experience of designing and implementing project management tools and templates.
- Experience of facilitating meetings and workshops and coaching project teams.
Desirable:
- Experience of working in a Project Management Office (PMO).
- Experience of working in the charity sector, particularly in volunteer-involving organisations.
Personal Attributes
- Proactive and resourceful, with a positive and resilient attitude.
- Ability to work independently as well as collaboratively as part of a team.
- Flexible and adaptable, with a willingness to take on different tasks and responsibilities as needed.
- Willingness to mentor and support the development of others.
- Delivery-focused, with a strong sense of accountability and responsibility.
- Attuned to the needs of others with an understanding of how to support people through change.
The Ramblers promote diversity and welcome applications from all sections of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Armed Forces community.
This role is responsible for the management and development of the Forcesline service and will also act as point of contact for the Veterans Gateway. The Manager will lead and support a team of advisors, developing the service in response to the needs of the clients and technological requirements, as well as ensuring a high quality of service. The role involves the preparation of data, briefings, presentations and some media work.
About the role
This role requires the management of a small team of advisors who provide free confidential listening, information and signposting service for serving personnel, their families, veterans and professionals who are looking for help. It requires a resilient individual who is able to both support the team and develop the service as it moves forward with advances in technology enabling wider means of communicating with those it is helping. It is an exciting time to join as these changes are currently occurring and you will be involved with this transition.
About the team
You will work with a great team of advisors who are both experienced and skilled. All Forcesline Welfare Advisors are trained in Safeguarding and each practitioner has at least a Level 2 Counselling qualification. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another. You as their Manager will be fully involved with this and will ensure SSAFA delivers on its mission as a trusted source of support to the Armed Forces Community as their times of need.
About you
You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline. While the team is small, some management experience would be desirable. You will also need to be technically competent as most of this work will be done virtually through digital means.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: 09:00 on 14 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week Commencing 21 October 2024
We do appreciate that fundraising across radio is very niche and so are welcoming applications from candidates who have fundraising experience which has crossed over into media. Perhaps running large campaigns which have involved media interviews, PR projects etc.
We believe your skills in this areas are transferable to a radio environment and so are keen to hear from you as we recruit for this role.
Job Title Radio Fundraising Manager
Salary £35,000 per annum - £40,000 per annum depending on skills and experience
Location London Office with some working from home
Hours of work Full-time 35 hours per week
Reporting to Head of Fundraising
Premier, Europe’s largest Christian Media organisation, is seeking a Radio Fundraising Manager to play a vital role in supporting our mission to connect people with God through media. You will lead all on-air fundraising efforts, including the Charity of the Year appeal, working closely with content teams and external consultants to creatively engage our audience. You’ll manage appeal resources, coach presenters, and ensure compelling messaging across all platforms. By supporting Premier’s on-air fundraising, you directly contribute to Premier’s ability to help listeners deepen their Christian faith through media.
If you’re an experienced fundraiser with a media background, or if you’re an experienced radio promotions manager with a talent for fundraising, this role could be for you!
Role Overview
- You will be responsible for the operational delivery of on-air fundraising appeals, including briefing documents, promotional materials, and donation incentives.
- You will review and implement the use of impact audio from on-air appeals, coach presenters during appeals, and manage the On-Air Testimony Producer who secures live donor calls.
- You will be a key contributor to Premier’s on-air fundraising programme, overseeing monthly on-air fundraising messaging, script writing, production, and traffic scheduling.
- You will contribute ideas for capturing audience data and oversee the execution of on-air data capture campaigns.
- The role requires liaising with internal departments and external stakeholders to ensure successful delivery of fundraising appeals, compliance with Ofcom regulations, and maintaining Premier's commitment to quality and equality.
Why Join Premier?
- We offer competitive salary
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
- Enhanced Maternity/Paternity pay
In addition to competitive pay and benefits, Premier offers:
- Great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 6 October 2024
Ref 6841
We are looking for an UK Government Account Manager to join the Partnership Development Team in our Global Programmes Division to support our global programme partnerships work, supporting and maximising our relationships with the UK Government.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The Partnership Development Team is comprised of partnership experts across a portfolio of institutional partners. The team seeks to deliver exceptional global partnerships, optimising both funding and influence. The team works closely with colleagues from across the Global Programmes and Policy, Advocacy & Campaigns Division, other Save the Children members and with Save the Children International (SCI) country and regional teams to deliver on our partnership objectives. The team is at the forefront of driving the institutional partnership agenda and approach for both Save the Children UK (SCUK) and the Save the Children global movement, ensuring Save the Children is the partner of choice.
About the role
As the Account Manager you will contribute to and effectively support our global programme partnerships work, to achieve Save the Children's strategic objectives.
The focus of the role will include maximising the impact of SCUK's relationships with the UK Government including Foreign, Commonwealth and Development Office (FCDO), ensure effective knowledge management and capacity building for the UK Government account internally – including for UK Government funded programmes, pipeline and influencing work.
You will support and liaise with a network of internal and external stakeholders to optimise our UK Government engagement, in pursuit of specific partnership opportunities. As well as contribute to the development of the wider partnership strategy, lead and contribute to cross team projects.
In this role, you will:
- Ensure a broad-ranging and inclusive partnership. This includes:
- Contributing to the implementation of SCUK's overall institutional partnerships strategy.
- Management of information and status of relationships/financing to keep our leadership (CEO, Executive Directors) up-to-date with our partnerships.
- Supporting the organisation to continually build strategic understanding of the UK Government and any evolving trends that may impact the relationship.
- Representing Save the Children with the appropriate partner contacts and providing strong support to colleagues in their external engagement (country, regional and HQ levels).
- Exploring new avenues of collaboration and new funding modalities to maximise income and return on investment.
- Secure support from colleagues from across the organisation to contribute to our engagement with the UK government
- Ensure increased quality and consistency in the design, delivery and reporting of all projects/awards. This includes:
- Development and delivery of donor specific capacity building plans.
- Working closely with the Donor Compliance team to identify risks, mitigating measures and setting adequate monitoring mechanisms to support wider award management processes.
- Developing common standard approaches to quality and compliance across the account. Ensuring partner regulations and expectations are well understood among parties involved.
- Engaging with wider Save the Children in generating and sharing learning and best practices.
- Ensuring strong knowledge management systems are in place.
- Collaborating with team members to develop and embed our partnership and management approach, to maximise the benefit of the team's work to the wider organisation and movement.
About you
To be successful, it is important that you have:
- Skills in partnership management and market assessment in relation to overall positioning with partners.
- Experience, interest and knowledge of current thinking and future trends and thorough understanding of international development issues.
- Proven experience of providing creative and innovative approaches in developing new initiatives that contribute towards partnership objectives.
- Experience in relationship management, working with Governments, donors, trusts and foundations, or equally demanding partners.
- Experience of undertaking industry trend and donor specific research, finding relevant, reliable, and up to date information quickly.
- Ideally knowledge of and experience working directly with Governments and other key factors such as multi-lateral institutions e.g. their structures, operations and priorities (geographic, sectorial, thematic, at policy & advocacy levels).
- Ideally a good understanding of project design, quality programming and effective delivery.
- Self-driven: ability to take a pro-active approach and work on own initiative; problem-solving skills and creative thinking in fluid or less structured environments.
- Excellent coordination and relationship building skills in forming and maintaining both internal and external relationships.
- Strong analytical skills with ability to present complex information in a clear and succinct manner, ability to analyse trends and report on key financial metrics.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone has an equal opportunity to thrive. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
The Youth Leadership Programme Manager will work on a nationally funded project developed in collaboration with local young people, NHS North East London, and the University of Hertfordshire. They will play a key role in supporting young people who live in the area, and the adults who work with them, to learn and work together to explore how participation can improve the health and wellbeing of local young people.
The role will manage our Young Advisors Team, supporting them to develop the skills, confidence and agency to play an active and equitable role within the project. The project will be guided by the values of co-production (being human, inclusive, transparent, and challenging) to ensure that all forms of experience are valued equally, and power imbalances addressed openly.
The post requires a high degree of flexibility around working days and hours as well as the ability to travel within North East London to support the meaningful involvement of young people in the project.
What it’s like to work at Community Action Redbridge?
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, a travel loan and cycle to work scheme.
How to apply
Please download the application pack from our website and return your completed application by 11.59pm on Sunday 20th October 2024.
Interviews are expected to take place the week commencing 28th October 2024.
The client requests no contact from agencies or media sales.