Supporter Care Administrator Jobs
Job Title: Systems Analyst (Salesforce)
Salary: £43,000
Contract Type: Permanent, ideally, full-time (35 hours per week) although part-time or flexible hours may be considered
Working location: Home based. The post holder should expect to come into the London based office a maximum of three days per quarter.
Reporting to: Systems and Data Manager
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB PURPOSE
We are seeking a Salesforce expert who is looking for an exciting opportunity to play an instrumental part in the implementation and ongoing development of Magic Breakfast’s technology and data transformation. In this multi-faceted position, you’ll lead on shaping scalable solutions that will enhance operational efficiency and enable accurate data-driven decision making.
Your expertise will be critical in shaping how the organisation gathers, analyses and utilises data to automate workflows, generate reports and dashboards, and ultimately achieve our strategic objectives.
KEY RESPONSIBILITIES:
System analysis and development
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Lead on the development and optimisation of the organisation’s Salesforce environment to meet evolving business needs and enhance operational efficiency
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Collaborate with internal stakeholders to identify requirements and translate them into scalable Salesforce solutions
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Provide expert advice and guidance to influence and shape solutions that effectively handle data collection, data aggregation, workflow automation, and reports utilising Salesforce
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Support the integration of Salesforce with other systems in the organisation’s infrastructure (for example, Business Central, FormAssembly, fundraising platforms etc.)
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Contribute to the delivery of business process automation roadmap to support organisational objectives
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Gather and analyse information and feedback to support future development phases of the solution.
System administration and user support
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Provide support for core services by handling incidents, undertaking investigation, working with colleagues to confirm bugs and providing clear and timely communication with users; triaging points for escalation to the Systems and Data Manager
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Create and maintain a comprehensive Salesforce backlog, prioritising enhancements, bug fixes, and feature requests while ensuring effective management of technical debt to maintain system health and scalability
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Lead contact for day-to-day relationship with external Salesforce support partner; escalating to the Systems and Data Manager where necessary
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Monitoring and governing day to day user activity
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Reporting on platform health and user engagement
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Keep up to date with technological advancements and proactively make suggestions for improvements
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Create technical documentation and deliver training across various levels of Magic Breakfast.
General:
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment, keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that encourages curiosity, continuous improvement, optimism, and a steadfast commitment to social impact
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements
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Participate in occasional work-related events at external venues and perform support related activities as required be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION:
Skills and abilities
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Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders
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Strong analytical and problem-solving skills to identify roadblocks and develop innovative solutions
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Keen eye for detail to ensure data accuracy and consistency
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Strong organisational skills to prioritise and manage multiple tasks and meet deadlines effectively
Knowledge and experience
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Significant experience and in-depth knowledge of Salesforce administration, system analysis and development; nonprofit success pack or Nonprofit Cloud specific experience desired but not essential
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Candidates will be expected to have experience and preferably Salesforce Administration qualifications with demonstrable experience in:
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developing Salesforce automations (Flow) with demonstrable impact on improving operational efficiencies and business processes
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translating business requirements into scalable Salesforce solutions
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working with API endpoints and of data mapping
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creating process documentation and training material
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delivering demonstrable benefits to organisations through Salesforce development
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developing and training team members to share Salesforce knowledge.
Other
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Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.
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Shared commitment to our values and active contributor to our enabled and empowered culture
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - 8th - 10th October
Interview 1 - 16th - 17th October
Interview 2 - 24th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building our regular donors, corporate partnerships and legacy campaigns.
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team reporting to the Marketing Director and managing one member of staff initially.
This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK).
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Yehudi Menuhin School based in Stoke D’Abernon, Cobham is seeking an experienced Trusts and Foundations Manager to have a significant impact on the lives of our current and future pupils. The Yehudi Menuhin School operates a needs-blind admissions process, and we remain determined that no pupil should ever turn down a place at YMS due to a lack of funding. More than 90% of pupils need help to take up their place, and grants from trusts and foundations are a vital source of income for our Bursary Fund, as well as a range of other projects and activities that are of direct benefit to our pupils.
You will join the Development team at an exciting time for the School. Under new leadership and with pupil numbers at an all-time high, fundraising continues to play a crucial role in securing the future of musical education and helping to develop the next generation of classical musicians. Our strategy is focused on reaching out to new donors, as well as continuing to engage our loyal body of current supporters, including several engaged grant-making trusts and foundations.
You will build on an existing portfolio of organisations that donate between four and six-figures. Your ability to develop significant, multi-year relationships with new trusts and foundations will be critical to your success. The School has also previously secured a grant from the DCMS Culture Recovery Fund, managed by the Arts Council, opening the door to possible future funding from statutory sources, which would also fall under your responsibility. This is a key role in making The Yehudi Menuhin School’s strategic priorities a reality on the ground. You will need to be proactive, enterprising and systematic in approaching funders, and be able to engage and manage internal stakeholders.
This is a permanent position, working 9.00am until 5.30pm 4 or 5 days per week. Some flexibility will be required to attend evening and weekend concerts and events at YMS and in London.
The salary is competitive, based on experience.
Further information about the role can be found in the Candidate Information Pack.
If you are interested in the position and have the necessary skills and experience, please complete our application form.
The deadline for applications is Monday 14 October.
Your application form should be completed in full and submitted along with a covering letter addressed to the Head, Dr Robin Harskin. Early applications are encouraged, and the School reserves the right to close the application process early should a suitable candidate be found.
The Yehudi Menuhin School is committed to safeguarding the welfare of children. The School is registered with the DBS and successful applicants will be required to complete successfully the Disclosure Procedure at Enhanced level. It is an offence for a person barred from working with children to apply for this post.
The Yehudi Menuhin School is an Equal Opportunities employer and welcomes applications from all sectors of the community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Family Separation Mentor, you will be providing emotional support and guidance to dads who are going through family separation, navigating child-arrangements within the family court system and need support with their mental well-being; especially those who may be experiencing suicidal ideation.
You will manage a caseload of clients and offer guidance with goal setting, communication skills, understanding their situation, planning child arrangements and preparing for family court proceedings, as well as building a positive co-parenting relationship.
Please submit your CV alongside a covering letter no more than one A4 page detailing exactly why you would like to join our team.
Please note that we may close the application process early should we receive sufficient and suitable applications. Therefore, please submit your application as early as possible.
This post is subject to a Disclosure and Barring Service (DBS) Enhanced Disclosure and satisfactory references.
About our Education and Research Team:
See the impact your admin and communication skills make. Every day.
At Princess Alice Hospice, you can make a satisfying, rewarding contribution for a great cause. We’re a friendly team committed to sharing our knowledge and expertise. Our strategic aim is to share our skills and expertise in end of life care through education and research. We’re big enough to give you opportunities and training. But small enough for you to see the difference you make. As a team we will support you to grow and learn in your role with training, experience, and fantastic benefits.
About the role:
We’re looking for an Admin Assistant to support our Education and Research team for a period of 12 months. The role is varied and includes processing of learner enrolment, attendance and payment data, issuing certificates of attendance and collecting and collating evaluations. A substantial part of the role also involves being the first point of contact for course enquiries.
You will have defined areas of responsibility but also be required to be adaptable and undertake other administrative tasks when necessary.
About you:
You’ll have great interpersonal skills and ability to produce accurate and well-presented work. You'll also have knowledge of computer systems and programmes including MS Office, and accounting software. You will be able to organise your own workload whilst responding to ever changing priorities.
If you’re a dynamic and organised person who shares our values and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!
Our benefits:
As well as our competitive salary package and the opportunity to join an organisation which puts patients at the heart of what we do, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays (pro rata for part time hours)
- monthly group reflections via Schwartz Rounds sessions
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to Blue Light Card discount card
- access to our Group Pension Scheme
- excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
The client requests no contact from agencies or media sales.
We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy.
As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources.
Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives.
Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies.
If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.
You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.
If this sounds like the role for you then we’d love to receive your application!
The client requests no contact from agencies or media sales.
Events and Community Fundraising Coordinator
£25,643 per year (London Living Wage)
Permanent, Full time 37.5 hours per week
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for an Events and Community Fundraising Coordinator to join our Events and Community Team. A high performing team who are driven to maximise opportunities, we aim to reach ambitious targets and provide an excellent supporter experience.
Our team raises funds through a range of activities including:
· our own events (e.g. March for Men)
· virtual products (e.g. The Month Series)
· third party events (e.g. London Marathon)
· Golf Days
· helping community fundraisers who organise their own activity
You’ll be our first point of contact for our fundraisers. You'll provide admin and support through telephone, email, and social media channels. You’ll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey you'll help motivate during challenges, offer fundraising advice and ensure thanks at the end of a first-class experience. Whilst each Coordinator has a primary area of responsibility across different types of events, you’ll also work across teams to support where needed during busy periods of activity.
This role works with data through maintaining our Raiser’s Edge database. You'll also update records on JustGiving and Facebook Fundraising. This requires accuracy and working under the requirements of GDPR.
You’ll also work with our Communications teams. This supports the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories. This helps to raise the profile of our fundraising products, as well as prostate cancer and Prostate Cancer UK.
What we want from you
You’ll have the drive and determination to provide crucial support to our sector-leading programme of events which generated over £10.3m of gross income in 2022-23. This is a fantastic opportunity for someone early in their fundraising career to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate and high energy team fighting to stop prostate cancer from being a killer.
You’ll make a positive and valuable contribution to the success of the Events and Community Fundraising team through excellent communication skills and being proactive in supporting our event participants. You’ll have a strong eye for detail, customer-centric mindset and will be able to prioritise a busy workload to ensure we are able to consistently deliver excellent supporter care. You’ll be self-motivated, well organised and have a ‘can-do’ approach to the role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for, the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help. contact details are on our website, via the link.
The closing date is Sunday 29th September 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 7th October 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion;
- Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.
- Deliver a role with a dual responsibility to clinical partners and Twining, while complying with Twining's internal procedures and all relationships, both internally and externally.
- Manage a caseload of up to 25 people, advising and supporting clients to overcome barriers, to help them find new employment and remain in work.
- Ensure Twining's CRM and the Trusts Rio system are updated with all plans and actions relating to your clients. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
- To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
- To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
- To promote the benefits of supporting participants to access employment, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
- To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
- To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
- To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
- To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
- To deliver employment workshops with other members of staff as required.
- To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
- To maintain a professional relationship with the clients and with staff, with particular attention to confidentiality and maintenance of professional boundaries.
- Update and maintain NHS patient record (Rio).
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
- IPS delivery experience (D)
- Demonstrable evidence of Continuing Professional Development (E)
- Experience of internal (and external) partnership working (E)
- Demonstrable experience of successfully working to targets (E)
- Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
- Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
- Experience of joint working and working in multi-agency partnerships (D)
- Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
- Excellent verbal and written skills and ability to communicate concisely and effectively (E)
- Demonstrable experience of providing excellent customer service skills (E)
- Understanding of our participant group and the barriers they may face (E)
- Skilled in coaching and guiding people to maximise potential (E)
- Knowledge and understanding of the relationship between employment and mental health (D)
- Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
- Able to present confidently to external stakeholders and partners at various levels (D)
- Experience of opening job opportunities with a range of employers (D)
- Understanding of data protection and information security (E)
- Excellent interpersonal and communication skills (E)
- Dynamic personality, confident engaging with a range of stakeholders to promote the service (E).
- Good at building relationships with both internal and external stakeholders (E).
- Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
- Ability to work well as part of a team and independently when required (E)
- Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
- Strong belief in the value of employment in supporting good mental health (E).
- Empathetic and person centred (E).
- Open to feedback and proactive in addressing self-development (E).
- Proactive in managing one's own health and wellbeing (E).
- Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E).
- This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E).
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
- Trained in the IPS approach (D).
- Willingness to travel in designated Borough of Redbridge (E).
- Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Become we provide training and consultancy to organisations that work directly with children in care and care leavers and are seeking an excellent facilitator to deliver this important provision, who is creative and has strong organizational and self-administration skills.
The Training Officer will be involved in developing new and innovative pieces of work, including digital and in-person training packages alongside supporting the ongoing development of an accredited learning programme for Personal Advisers in Leaving Care Service Teams.
To apply for this role, you will need to:
- Provide us with a copy of your CV
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).
If you would like an informal chat before applying, please contact Katy Hudson, Training & Development Manager, Services Team and we will arrange a convenient time.
Please also tell us if there are any reasonable adjustments we can make to assist you in your application.
Interviews will have two parts:
- A session with young people
- A panel interview with Become staff
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!
As an Assistant Community Fundraiser, you will play an integral part in supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh fundraising office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications, and attend fundraising events when required.
About You
- Experience in an office or customer facing environment
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
- Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
- Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
- Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
- Excellent attention to detail
- Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
Why CHAS?
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.
Further Information and How to Apply
This role will be based in the Edinburgh office 4 days per week, Monday -Thursday, with flexibility on a Friday. There will be some travel to other CHAS sites required for meetings and for picking up / dropping off materials with supporters.
Follow the link below to find more information including:
· Full job description
· Full list of benefits
· Contact details to arrange an informal chat with the hiring manager.
· Contact details for support with the recruitment process.
To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.
This post is subject to a Basic Disclosure.
Provisional Interview Date: 11 October 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Fundraiser
Salary: Circa £30K (Depending on experience.)
Team: Supporter Engagement/Fundraising/ Community
Hours: 37.5 per week
Location: Shooting Star House – Hampton and from home as agreed with line manager, subject to review
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Community Fundraiser to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have a great Community Fundraiser role.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans for expansion and further enhancing our services to support even more families in need. If you’re passionate about making a difference and want to be part of a team dedicated to raising vital funds and awareness in the community, we’d love to hear from you.
About the role
We are looking for an enthusiastic and motivated Community Fundraiser to join our Community Fundraising team. Community is at the heart of Shooting Star Children’s Hospices, and our community fundraising team play a vital role in building relationships and raising funds across our community and catchment. As a Community Fundraiser you will enjoy working with people and supporting the community to maximise, they’re fundraising efforts for Shooting Star.
Shooting Star Children’s Hospices is a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
As a key member of our Community Fundraising team, you will work closely with the Community Fundraising Manager on new and existing fundraising activities, helping to maintain and develop existing relationships and work proactively to identify new contacts and opportunities for development. This is an exciting role, in a growing team within a charity that makes a huge impact across our communities. We would welcome applications from candidates who have demonstrable experience in fundraising, marketing or sales, or transferable relationship management skills.
The post will be based at the hospice in Hampton, but you may need to travel extensively throughout Shooting Star Children’s Hospices catchment area and therefore it is essential you are a car owner and driver.
You may be required to attend events and meetings throughout the catchment area during weekends, early mornings or evenings and you should be prepared for this.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
· NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
· 27 days plus Bank Holidays rising with length of service
· 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
· Generous sick pay scheme
· Enhanced maternity, adoption, and paternity leave pay
· Flexible working arrangements
· Death in service benefits
· Reimbursed professional membership fees
· Eye care
· Employee referral scheme
· Blue Light discount card
Health and wellbeing
· Employee Assistance Programme
· Occupational Health
· Mindfulness sessions
· Cycle to work scheme
· Mental Health First Aiders
· Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcome to work and volunteer.
To apply please send a cover letter and a curriculum vitae outlining how your experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results? Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To be successful in this role you will:
- Have previous experience in a busy sales, fundraising, or customer facing role
- Experience of providing exceptional customer service to internal and external customers
- Excellent verbal and non-verbal communication skills, both face to face and over the phone
- Strong written communication skills, including in emails and the creation of materials
- Excellent time management skills with the ability to balance multiple demands and priorities
- Friendly, approachable and empathetic to others needs
- Be self-motivated, independent, and target-driven
- Be a driver with a full clean driving license, and own a car preferable
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 3rd October Interviews will be held in Birmingham on 9th October . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising experience, particularly of increasing income and cultivating supporters. We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.
Remote working may be considered.
Please send an up-to-date CV along with a covering letter
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.