Support Planner Jobs in Lambeth, Greater London

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support.  Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.

The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work.  As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.

A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.

Why Twining Enterprise?

Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
• Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
• Knowledge and experience of working in a health or social care setting.
• Evidence of basic counselling skills.
• Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
• Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
• Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
• Able to present confidently to external stakeholders and partners at various levels.
• Proven ability to work effectively and be accountable in an outcome-driven environment.
• Ability to collect and report data to support service performance and evaluation.
• Excellent computer skills including ability to utilise database and Microsoft packages.
• Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
• Knowledge of employment and disability related benefits.
• Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
• Willingness to travel in designated Borough of Hounslow.
• This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

The role holder must also:

• Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
• Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
• Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
• Receive regular supervision and training to meet individual, team and organization's needs.
• Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
• Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the role

As the new Community and Events Fundraising Manager, you will play a pivotal role in shaping and executing The Passage's Community Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.

Main duties

• Help deliver the teams’ existing events and community fundraising products, growing net income and actively seeking new opportunities for expansion.
• Act as an ambassador for The Passage with community groups, personally delivering talks and presentations to build relationships and promote our work.
• Manage and oversee a programme of station and street collections, ensuring that volunteers are trained and equipped to represent The Passage with the public.
• Manage current community and events fundraising relationships with individual supporters and groups by providing outstanding, tailored stewardship to generate income.
• Help deliver and develop a range of The Passage owned and third-party events and activities.
• Produce and manage the Community Fundraising income and expenditure annual plan and budget.

Desired experience

• Developing and implementing community fundraising plans and activities and a proven track record in growing income.
• Experience of recruiting new fundraisers and providing excellent stewardship.
• Direct experience of working with community groups or local organisations such as schools, churches and universities, generating new leads and managing partnerships.
• Experience of planning, organising and delivering new projects and/or events.
• Recruiting and supervising volunteers. 

Desired knowledge

• Community Fundraising products, events and trends.
• Developing effective fundraising propositions.
• Digital fundraising and online fundraising platforms.
• Project management skills demonstrating the ability to manage several campaigns/activities at the same time.
• GDPR and all relevant fundraising regulations.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Admin Officer - Resilient Water Accelerator

Contract: Permanent, Full Time, 35 hours per week

Salary: £33,233 - £34,894 with excellent benefits

Location: London, UK

Hybrid working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

About WaterAid:

Want to use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Admin Officer - Resilient Water Accelerator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The Resilient Water Accelerator (RWA), hosted by WaterAid, is a global initiative that aims to:

• Address the climate impacts on water to strengthen resilience in vulnerable communities;
• Secure greater investment from public and private sources in water infrastructure and services;
• Ensure this work can be replicated and scaled to increase long term water security.

To achieve this we will work with policy makers, experts, investors and communities to identify critical climate risks to water and shape a business case for priority projects.

We will work to ensure these projects act as positive examples of a new approach to programme development in the water and climate sectors.

This role will play an essential part in delivering our international programme of work.

As the Admin Officer, you will be a critical part of the Global Secretariat- helping to link the different parts of the RWA together and co-ordinate with our partners around the world.

About the Role:

You will work with the Senior Management Team to ensure the team can deliver our work to the high standards we set for ourselves. As the RWA delivers its ambitious programme of work the post holder will ensure we are delivering high quality events, prompt and regular engagement with key stakeholders, and rapid and consistent processing of contracts, payments and reporting for donors and suppliers. This will require the ability to build an understand of the processes and objectives of WaterAid and the Resilient Water Accelerator so that we respond appropriately to work and opportunities as they arise, and are conducted in line with agreed policies and procedures.

You will be accountable for:

• Providing support and solutions as the RWA puts in place new structures and systems ahead of independence, working with SMT to explore the practical and regulatory steps towards building our own independent systems.
• Take the lead in engaging with WaterAid's finance processing systems
• Process payments
• Develop contracts and due diligence
• Prepare invoices and work with the team to develop budget forecasts
• Support events and publications
• Help the team engage designers and publicity services for event and publications
• Support planning and project management for events and publications
• Liaise with WaterAid's communications team to ensure visibility of RWA activities
• Support Hiring and Training
• Support the recruitment and onboarding process for new staff, organising recruitment campaigns, working with WaterAid's People Team, and liaising with candidates.
• Supporting staff activities, including logistics for travel and accommodation for training, aways days and in-person meetings

About You:

• Ability to act on your own initiative to ensure momentum of our work is maintained
• Good attention to detail
• Ability to produce high quality written work in English with a strong eye for detail
• Experience of organising events
• Experience in administration - contracts, payments and project management procedures
• Passionate about climate adaptation and water security, and driven to make a difference in the lives of vulnerable communities
• Strong team player and willingness to be flexible to respond to changing priorities.

Closing date: Applications will close at 23:59 on 29 September 2024. Availability for interview is required week commencing 7 October for online interview

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening:

In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

We’re looking for a talented and motivated Fundraising and Communications Manager who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.

What we do

We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world.

• We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
• We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live and to ensure better, more consistent outcomes for people with the syndrome and their families.
• We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
• Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
• We have a staff team of four who work in conjunction with dedicated volunteers from around the world.

Key Fundraising Responsibilities

• Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
• Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
• Provide outstanding donor care to encourage a high level of retention and repeat donations.
• Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
• Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
• Develop a robust pipeline of case studies for use in our fundraising campaigns.

Key Communications Responsibilities

• Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
• Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
• Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
• Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
• Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
• Produce compelling monthly newsletters and an Annual Report.
• Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
• Uphold and showcase the IPWSO mission and brand.
• Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
• Oversee copywriting and proofreading within IPWSO.
• Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

General Responsibilities

• Champion the vision, mission and values of IPWSO internally and externally.
• Comply with all relevant charity and other legislation.       
• Uphold IPWSO’s internal policies.
• Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
• Undertake other reasonable duties requested by the CEO.

Person Specification

Essential

• Significant fundraising experience including planning and delivering successful online fundraising campaigns
• A track record of securing donations from individuals
• Experience of donor stewardship
• Excellent presentation, writing and storytelling skills across a wide range of applications and for varied  audiences
• Excellent proofreading and editing skills
• Understanding of organisational branding
• Experience managing websites and social media platforms
• Excellent organisational skills with the ability to work under pressure and to strict deadlines
• Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships

Desirable

• Experience using Donorfy or another CRM
• Experience using Google Analytics and WordPress
• Experience managing Google Ad Grant campaigns 
• Experience working remotely
• Experience working with volunteers
• Experience working as part of a small team
• Experience working for an international nonprofit organisation
• Understanding of challenges facing people with disabilities
• Design skills, including proficiency in software such as Canva

Essential Personal Attributes

• Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
• Confidence and ability to work well with people from different backgrounds from around the world
• Highly self-motivated and able to work on own initiative as well as part of a team
• Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed

Refugee Council – Stewardship and Events Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours

Refugee Council is seeking a Stewardship and Event Manager to lead on excellent stewardship and events at the charity.

Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK.  Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment.  Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system.  The charity works with more than 14,000 men, women and children every year.

As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.

This role will be a critical part of the Philanthropy & Partnerships management team and represents a brilliant opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.

Working with key stakeholders from across the organisation, the postholder will play a lead role in the development and delivery of an ambitious stewardship and events programme, offering a range of activities to engage and inspire supporters, and ensure that they are connected to, and inspired by, the work of Refugee Council.

The successful candidate will have experience in developing a special events programme to support cultivation and income generation, as well as of developing engaging and relevant donor and prospect communications. They will also have experience of leading on the conceptualisation, planning and delivery of a range of event types, from small, intimate dinners to large receptions and be adept at creating and managing a monitoring and evaluation framework to track activity and apply lessons learned to future activities.  They will also be comfortable working with senior leaders within Refugee Council, as well as corporate leaders, parliamentarians and other influential people, alongside having a sound understanding of the principles and impact of exemplary stewardship and cultivation of supporters and prospects.

Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.

Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.

This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

CLOSING DATE: Monday 14th October, 9am BST.

·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation? 

·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges? 

·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education? 

·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data? 

·Do you have previous experience of writing successful Trusts and Foundations applications? 

·Do you have knowledge of GDPR, data protection and fundraising compliance?

·Do you have line management experience? 

If you have some or all of the experience mentioned above - we would love to hear from you! 

Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.

New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.

The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters. 

The Group Finance Director holds a key role in the executive team in the Foundation Office of the Charity.  They are accountable for all matters relating to the UWGCF Charity finance, including the oversight of school income, endowment investments, loans, subsidiary companies, VAT, and the leadership of the Foundation finance team.  To succeed in the job, the post holder needs to build effective working relationships with independent school bursars and finance teams and link effectively with the Business managers in the state funded academies.

The UWGCF is a complex organisation, and the post holder will need to demonstrate a high level of communication and interpersonal skills, the ability to build effective and supportive working relationships with other and be prepared to engage fully in the work of the Foundation. This may mean working outside of normal working hours but most importantly means communicating and work with colleagues as part of the team.

Initially they will report to the Chair of Trustees, although following a Governance Review and further work on Foundation Strategy, the Trustees may appoint a Foundation CEO.  In the meantime the Foundation Office is led by a joint executive comprising three executives: Director of Governance and Operations, Director of HR, and Director of Finance.

For further information about this job please read the job pack attached.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

Hours: 37.5 per week

Salary: £39,327 rising to £42,426 per annum with biennial increments

Location: Remote working with travel to Together Trust locations in Greater Manchester and surrounding area and attending some meetings throughout England where necessary.

Leading on Policy and Campaign development of the charity’s policy, your role will be to put forward evidence-based policy recommendations and campaigns and working with the people we support to influence change ensuring that the voice of the people we support is heard and acted on by key decision makers. 

Acting as the spokesperson for the Together Trust and the people it supports on policy issues you will be responsible for the following:

• Managing and developing the Together Trust’s policy and campaigns strategy in line with the Trust’s strategic long-term plan.
• Leading on the development of policy priorities with staff and the people we support. Working with them to develop a Theory of Change for the Together Trust. Working directly with the Trust Directors, Trustees and external agencies.
• Representing the Together Trust at meetings with MPs, Councillors, parliamentary groups, select committees to help drive forward Together Trust’s policy and campaigns work.
• Improving the Together Trust’s visibility in UK Parliament by attending sessions, submitting evidence and nurturing networks.
• Reporting on policy, campaigns and participation activities to the Supporting People sub-group, providing updates on activity and progress against key milestones.
• This role has line management responsibilities.

We’re looking for someone who has:

• An undergraduate degree qualification (Level 6 or equivalent), preferably in a relevant discipline with a good understanding of the UK political environment, local and national government structures and decision-making.
• Line management experience supporting team members to achieve their KPIs.
• Experience of using different campaign tactics including recruitment actions and support journeys.
• Experience of speaking at events or representing an organisation in a professional setting.

Benefits
 

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.

The closing date for applications is Friday 27th September 2024.

This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.

We welcome applications from individuals who have the right to work in the UK. At this time, we are not providing sponsorship for overseas staff.

We are looking for a Corporate Partnerships Manager to support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships. 

Job purpose:

• Recruiting, retaining, and developing corporate members.
• Identifying and securing new sponsors and exhibitors for the Chartered Institute’s event business, including one-day conferences, webinars, and Fundraising Convention.
• To identify, secure, and nurture long-term strategic partnerships.

​Key Accountabilities

• Work and support the Head of Membership Engagement across the following income streams:
  • Fundraising Convention: Responsible for the overall management of expo – planning, sales and invoicing;
  • Fundraising Convention sponsorship: lead on this and assist the Executive Director when required;
  • One-day conference sponsorship and expo: to be partnership lead on day-to-day conference sponsorship sales including print advertising;
• Develop partnership support for the strategic objectives of the Chartered Institute;
• Work with the Membership Team, supporting all areas of membership where required;
• Strategic corporate partnerships: Work with key clients and provide support for the Chartered Institute of Fundraising’s portfolio of events, including Group events.

Business Development

• To be client-focused and visible in the marketplace with sponsors and supporters.
• To create a plan for growing expo, conference, and corporate supporter revenue.
• To work with the Head of Membership Engagement and Executive Team to highlight potential new partners and create a strategy to increase support from existing customers.
• To work closely with the Professional Development Team to maximise all revenue-generating opportunities.

Financial

• Work closely with the Finance Team to maintain accurate reporting of revenues.

Marketing

• Work with the Marketing Team to ensure all commercial opportunities are optimised across all promotional materials.

Administration

• To collate all materials and information from all Fundraising Convention sponsors.
• To manage the Convention expo pack and any administrative requirements of Fundraising Convention exhibitors.
• To attend Fundraising Convention and provide administrative support to all sponsors, exhibitors and partners as required.
• To be responsible for the overall management of the Fundraising Convention exhibition, including planning, sales, and invoicing.
• Any other administrative duties required to deliver the partnership strategy.

Other

Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by their line manager.

Person Specification

Experience & Skills

• Able to demonstrate the development of effective commercial relationships and sponsorship.
• Effective communication skills.
• Effective and efficient organisational skills.
• Understanding and experience of working in events environments.
• Interest in the charity sector and the role of professional fundraising.
• Computer literate (competent user of Microsoft Office suite and databases and CRMs to track and share records).
• Able to simultaneously contribute to strategic development and deliver operationally.
• Able to demonstrate use of initiative to problem-solve and find solutions.
• Aware of new trends and areas for growth and able to react to them.
• Able to demonstrate strong commercial acumen.
• Able to demonstrate effective communication skills, both written and verbal.
• Able to collaborate effectively with people at all levels, internally and externally.
• Sound budget management skills.

Attributes

• Keen and able to work effectively with other team members.
• Driven by results and able to work to deadlines and targets.
• Customer-focused – always looking to deliver a great experience for members and partners.
• Can generate ideas for new events, content, and ways of engaging key accounts.
• Enthusiastic about promoting the work of the Chartered Institute to key audiences to achieve engagement and commercial success.
• A confident and helpful team member who can interact well with others and has a ‘can do’ attitude.
• Strong attention to detail.
• Effective interpersonal skills.
• Positive approach to problem-solving and solutions-focused.
• A confident self-starter who can work independently.
• Strong organisational and planning skills.
• An understanding of and commitment to the values of the voluntary sector.

Reflecting our Values

• Passionate: takes pride in what we do and is driven by success.
• Professional: champions and achieves high standards and is governed by professional integrity.
• Enabling: helps and is empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising:  open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair and treats everyone with consideration and respect.

Circumstances

Able to work outside office hours on occasion.

If you would like to discuss access requirements or have any questions about the role please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

Starting salary £30,000 per annum

35 hours per week (Full-time)

Permanent

This role will involve hybrid working from home and WGN offices, as well as travel across London and community-based working as determined by service user and service delivery requirements.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

About the role

We are now looking for looking for an experienced and dynamic Housing Caseworker (Young People) to join our highly successful Advice Casework Service.

The Advice Casework Service provides trauma-informed, intersectional, woman-centred, rights and strengths-based advocacy and advice that supports survivors on their unique journey of healing and growth. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs, understanding the specific support needs of each survivor. We are passionate about social justice and being part of dismantling systems and structures which oppress survivors, and Caseworkers play a key role in identifying current issues affecting survivors in London and opportunities for change.

As a Caseworker you will work with young women (18-30) who have experienced any form of violence against women and girls (VAWG), providing medium and long-term practical, emotional and advocacy support. You will amplify young women’s voices and create a non-judgemental and creative space where survivors are free to be their authentic selves, safely explore their rights, options and impact of their experiences, and make informed choices about their future. You will manage a caseload of young women, as well as lead in delivering our one-off drop-in specialist practical support to sessions to young women as part of the Voice and Choice Project.

About you

The ideal candidate will be experienced in providing specialist advocacy support to young people, have an excellent insight into the needs of survivors of VAWG and to be passionate about delivering creative face-to-face sessions to young people. If you have the required skills and are passionate about supporting survivors, we would love to hear from you.

How to apply

Please visit our webite to download an application pack. Completed application form and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 30th September 2024.

Interview details

First stage interviews are expected to take place remotely in the week commencing 7th October 2024, however, please note dates may be subject to change. 

Further Information

This post is subject to satisfactory references, social media screening and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Background to the role

AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.

We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:

- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.

- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.

- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge

- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.

- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.

- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.

This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.

We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.

Job description

Job Purpose

The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:

· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.

· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.

· Lead a programme of structural and cultural change in the Hospital and Home service:

- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.

- Introduce processes and embed good practice in case recording, reporting and data collection.

- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.

- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.

· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.

· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.

· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey. 

As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:

· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.

· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment

· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach

Summary of Duties - Key Accountabilities & Deliverables

Coordination and Management of service

· Line manage service coordinators, and oversee the good management of all service staff.

· Ensure the service is delivered in line with contractual requirements

· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible

· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service

· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services

· Complete and maintain relevant risk assessments.

· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).

· Support team members to supervise volunteers effectively

· Support implementation of any organisation-wide operational changes

· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services

Quality and Insight

· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities

· Produce quarterly insight to the Board of Trustees at committee level.

· Monitor compliance in record keeping around key areas

· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

 General

· Lead the development and delivery of current and future commissioned health services in AUKEL.

· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people

· Work with local partners to share best practice and develop opportunities to work together

· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.

· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.

· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team

Leadership and management

· Engage, motivate and inspire the team

· Evaluate and manage overall team and individual performance and wellbeing

· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful

· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies

· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL

· Take a person-centred approach to line management responsibilities

· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

· Perform other duties in connection with the general work of AUKEL when required

· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS

· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding

· Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Essential Desirable

Experience

Essential

· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector

· Of strategic service leadership and development

· Of leading change

· Of working with data to monitor outputs, outcomes and reach.

· Of carrying out programme evaluation and report writing.

· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.

Desirable

· Of working in hospital settings

· Of engaging strategically with the local health and care system

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

· Of the current health and care landscape

Desirable

· Expertise in the needs of older people.

· Clinical knowledge

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).

· Commitment to learning and development and reflective practise. 

· Resilience 

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

· Flexibility in working hours to meet organisational needs. 

Employment Details

 Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.

Salary 

Between £41,200 and £46,350 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

 Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

 Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

 How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: Monday the 07th of October at 9am

1st stage interviews: Thursday the 10th (online)

Final interviews: Week commencing 14th of October 2024 (in person)

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots. 

Job Title: Clinical Quality Administrator
Job Type: Permanent
Hours: Part-time 21 hours per week (0.6wte)
Salary: £26,012 - £27,935 FTE per annum pro-rata (£15,607.20 - £16,761 for 0.6wte)
Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.

The Clinical Quality (CQ) programme and the Clinical Effectiveness Unit (CEU) at the FSRH develop a range of evidenced-based clinical guidance and standards documents and respond to evidence enquiries. The Faculty’s Clinical Quality portfolio includes the running of the Clinical Quality Board and its sub-committees: the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the Research Group.

Can you help us?
We are seeking an experienced administrator to join the team supporting the work of the Clinical Quality portfolio and its four committees. Specifically, the postholder will provide support to the running of the Clinical Quality Board, the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the SRH Research Group.

As part of the team the postholder will work closely with the Vice President and Director of Clinical Quality, the FSRH Clinical Quality Committee Chairs and members, as well as wider clinical experts and stakeholders. Key duties will include co-ordinating the work of the committees including liaising with the Chairs to plan the agendas, tracking and managing actions and taking notes. The postholder will also help facilitate the process of developing and publishing clinical standards.

The role:

Administrative and planning support
• Maintain filing systems, preparing and checking documents, ensuring that their presentation meets requirements.
• Maintaining databases, spreadsheets and other records systems, contribute to tracking of progress ensuring deadlines are met.
• Servicing meetings, including arranging teleconferencing facilities, travel, preparing agendas and papers, minute taking, liaising with attendees and ensuring timely distribution of papers across the four committees in the clinical quality portfolio.
• Supporting the dissemination of FSRH standards including developing lists of stakeholders to distribute each new standard.
• Providing efficient and effective administrative support to CQ including the Vice President and Director of Clinical Quality.
• Supporting the recruitment process for Guideline Development Group members.
• Support the process of consultation on clinical standards and guidelines including maintaining stakeholder databases.
• Checking that the relevant paperwork for projects and committee meetings has been received, chasing for contributions as appropriate.
• Escalating risks and issues as they arise.

Communication
• Liaising with other FSRH teams and committee members regarding smooth running of committee meetings.
• Supporting liaison with external organisations and FSRH staff on matters relating to the work of CQ.
• Maintaining effective, co-operative working relationships with external stakeholders, committee members and staff members within FSRH.
• Responding to written and verbal enquiries from a range of external organisations, ensuring these are handled appropriately and forwarded as necessary to the appropriate person/team.
• Liaising with the web team to ensure that documents are loaded onto the FSRH website, and that information on the website is accurate.
• Liaising with the FSRH External Affairs and Events teams for the smooth running of webinars and conferences relating to the work of the CQ team.
• Any other duties considered necessary for the role.

You will be:
• Educated to A Level standard or equivalent skills demonstrated
• Organised with a logical approach to tasks
• Willing to learn about SRH and clinical quality

You will have:
• Excellent Microsoft Office skills in particular knowledge of Office 365
• Excellent communication skills, both written and verbal
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly
• Strong attention to detail and is thorough in error-checking work
• High standards of numeracy and literacy
• Good stakeholder and interpersonal skills across a range of professionals and levels within an organisation
• Ability to work under your own direction
• Previous experience working with committees including agenda setting, minute taking and tracking actions

Experience of the following is advantageous but not essential:
• Knowledge or experience of working in the NHS or in a clinical setting
• Website editing
• Using project and planning systems

We will offer you:

25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
Birthday leave
Flexible working culture
Pension and life assurance scheme:
10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
Employee Assistance Programme (EAP)
Employee discounts portal
Interest free season ticket travel loans
Volunteer Leave
Enhanced maternity, paternity & adoption pay
Access to an employee discount scheme across 100’s of UK retailers
A free hot lunch on Thursdays when in the office

To Apply
A full job description can be found on our website.
Please send your CV and 1 page covering letter outlining your key experience.

Deadline for applications is 7 October 2024
Interviews are likely to take place on 21 October 24

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours

Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.

Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK.  Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment.  Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system.  The charity works with more than 14,000 men, women and children every year.

As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.

This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.

The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.

To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.

Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.

Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.

This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.

CLOSING DATE: Monday 30th September, 9am BST.

Purpose of this role YMCA Thames Gateway offers support and accommodation to young people in need and children in care. The service aims to help young people develop the skills and knowledge to be able to live independently and improve their life chances. The Head of Support will be the strategic lead of the Young Futures Programme and ensure that accommodation and support services are delivered in a regulatory and contractually compliant way. The role will be the Registered Service Manager. The role will ensure that Key Performance Indicators are being met with accurate reporting to Commissioners. Service improvement plans will be developed and implemented.