Stakeholder Jobs
The Policy Communications Officer will assist in increasing the visibility of Alzheimer’s Research UK (ARUK) to external audiences, with a particular focus on influencing key political stakeholders, such as the next UK government, to support policy change.
The Policy Communications team sits within the Communications Department but works closely and collaboratively with the Policy and Public Affairs Department to maximise the success and influence of their work by gaining cut-through with key audiences and inspiring positive, urgent action. This is a varied role, covering areas across diagnosis, treatment and prevention. The postholder will also assist with efforts to shape public health policy around dementia, including dementia risk reduction and brain health messaging.
The postholder will develop engaging and compelling content for a range of communications channels, with the aim of developing the charity’s voice as an expert commentator on dementia policy and establishing the charity as a thought leader in the UK.
Main duties and responsibilities of the role:
· Working with the Policy Communications Manager to lead on the creation and delivery of communications and content to support ARUK's policy and public affairs activity, working through multiple channels including national media, newsletters, website content and social media.
· Develop effective relationships with ARUK’s Communications Department, Policy & Public Affairs Department, and with external stakeholders and partners, in order to identify and deliver on communications needs.
· Help find, develop and pitch news stories, press releases, thought leadership pieces and other content to national press on ARUK’s policy and public affairs activity, bringing the charity’s expertise and key messages to the forefront.
· Support the running of ARUK’s press office by co-ordinating responses to breaking news stories relating to relevant dementia policy developments, including drafting reactive comments, briefing spokespeople and accompanying spokespeople to interviews when appropriate.
· Monitor relevant media coverage; keep up to date with policy, social, scientific and charitable sector issues which could benefit, or have relevance to, ARUK.
· Assist with the organisation and delivery of events, including ARUK’s research conference and events in parliament.
· Develop effective working relationships with relevant members of the media, government and NHS communications contacts; respond promptly to queries, including occasional out-of-hours queries.
· Work with the Public Affairs team to build on existing relationships with ARUK’s campaigners and parliamentary advocates, developing engaging content to strengthen our communications with these groups.
· Work with the Internal Communications team to create and disseminate materials to support staff across the organisation in engaging their stakeholders and the wider public with ARUK's policy and public affairs work, including toolkits and Q&As.
· Liaise with the Social Media team to develop compelling content in support of the charity’s policy and public affairs work.
· Ensure activities comply with ARUK’s branding and style guide.
· Undertake any other relevant duties and projects delegated by the Policy Communications Manager in line with the responsibilities of the post.
What we are looking for:
· Educated to degree level in related subject or equivalent level of experience.
· Experience of working with national media on health/science or policy issues.
· Experience of working with external stakeholders and partners.
· Experience of delivering communications programmes through a variety of media (e.g. press, social media, email, events).
· Confidence working with computers; knowledge of Microsoft office packages and databases, good keyboard skills.
· Understanding of the UK political landscape, its potential impact on health policy and the role communication plays in policy change.
· Excellent journalistic skills and news sense.
· Ability to understand and translate complex policy into consumable communications for journalists and the public.
· Excellent verbal and written communication skills, with a high standard of accuracy and attention to detail.
· Excellent organisational skills; the ability to manage many tasks with internal and external stakeholders to multiple deadlines.
· Ability to communicate appropriately and effectively with a broad range of people, including journalists, policymakers, representatives from partner organisations, and people affected by dementia.
· A confident and friendly manner; would feel at ease representing the charity to a range of audiences.
· Working with independence, intelligence, drive and initiative.
· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 6th October 2024, with interviews likely to be held week commencing the 14th October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
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We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy.
Responsibilities
Programme coordination, delivery and monitoring and evaluation:
- Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
- Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people.
- Support delivery partners in establishing co-creation principles and empowering ways of working for their projects, and drawing up theories of change, drawing on good practice and expertise.
- Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
- Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
- Set up and run an accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
- Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
- Monitor and review project objectives, troubleshooting any issues in a timely manner.
- Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding.
Grant administration, reporting and liaison
- Maintain and develop relations with our grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
- Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
- Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners).
Evaluation and legacy building
- Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
- Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.
Team and partnership working (as relevant and appropriate)
- Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
- Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
- Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
- Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details.
- As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
- A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office, the internet and social media.
Other information
Location: This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
Additional benefits: Flexible working patterns available 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Monday 14 October 2024, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Online interviews are scheduled for Thursday 24 October 2024, although we are actively interviewing and may recruit before this date.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for an Insight Manager to lead the delivery of Friends of the Earth’s organisational insight. You will be responsible for developing and delivering a strategic approach that shapes and informs our activity, enabling campaigning, income generation, and marketing activity to achieve maximum impact.
This is a hands-on leadership role. Therefore, strong analytical skills are required, along with the ability to manage a team of analysts and influence strategic direction at the leadership level. We’re looking for someone with a track record of success using data to inform strategic and tactical improvements in engagement activity.
Friends of the Earth has invested in strategic data management and reporting over the last few years, resulting in a modern self-service data reporting platform using PowerBI, supported by a data warehouse. We are nearing the launch of our new Microsoft Dynamics CRM, which will enable us to better track and coordinate all our activity and strive towards continuous improvement in our work.
Key Skills and Attributes:
The successful candidate will have a track record of success in using supporter/customer data to support offline and digital marketing segmentation and campaigns in a supporter/customer focused organisation.
You will be able to effectively lead an analytical team via proactive planning and prioritisation, with a focus on outcomes.
With excellent stakeholder management skills, you will have the ability to build strong working relationships and to influence and negotiate across the organisation and externally in a hybrid setting.
The team:
You will manage a small team of Analysts and work closely with colleagues across the organisation to further their impact through insight and reporting. Your team sits within the Income Generation Directorate, but the scope of your work is cross-organisational.
- Insight Manager
- Insight Analyst x3
For more information please read the job description.
Closing date: Wednesday 16th October 2024 (23:59)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £31,894 - £33,426, London £34,426 - £35,956 per annum based on 22.5 hours per week (Full-time Equivalent salary: Regional £42,528 - £44,568, London £45,902 - £47,942 per annum).
(London salary applicable to candidates who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.
The client requests no contact from agencies or media sales.
We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to aspirational, informed choices creating a positive and successful step into primary education. Our schools and Post-19 service have a specialist curriculum that ensures sustained success beyond the age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing. By teaching them the academic and life skills they need and through the promotion of a happy, caring environment, we nurture the confidence, independence and self-belief to enable them to make the most of the next stage of their life or education. We also work more widely, activating networks and building local capacity with our solution focused Outreach team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national picture and reduce school placement breakdown
Main duties
Form a close working relationship with the Marketing and Finance teams
Lead the development and delivery of the Outreach Services strategic plan
Take overall control of the delivery, development and quality standards of the Outreach Services – BeyondAutism Fast Responder®, Outreach and Training Meet sales targets
Ensure that the Outreach Services impact measures are robust, compliant and support current activities and future growth
Take a lead role in the promotion of BeyondAutism’s Outreach Services Development and strategy
Develop and deliver the Outreach Services strategic plan in line with the organisational strategic objectives
Market and stakeholder analysis – contribution to and evaluation of options as charity develops, monitor progress
Manage the resolution of Outreach Services’ customer complaints and concerns, increasing the positive reputation and profile of BeyondAutism
Grow the national BeyondAutism Fast Responder® network Finance/budget Achieve sales targets Ensure appropriate reporting of sales to the CEO and COO Overall responsibility for achieving the Outreach Services annual budget Set and monitor KPI’s
Reporting and monitoring
Weekly reporting of enquiries and conversion to service delivery
Monthly reporting of complaints, concerns and satisfactions to inform organisational learning
Monthly reporting to SMT High level summary reporting for presentation to the Board of Trustees Reflect and present information in appropriate formats for internal and external use Administration and relationships Ensure that an accurate and up-to-date CRM is maintained
Ensure the conversion time from enquiry to signed service level agreement does not exceed 21 days
Ensure service level agreements are signed within 14 days of issue and that the service is deliverable, maintaining the highest quality standards.
Ensure the services provide high quality proposals, assessments and service level agreements to stakeholders Safeguarding
To act as DSL and ensure that all children are kept safe, and that staff are confident to follow safeguarding procedures Adhere to all health and safety policies and procedures and be responsible for ensuring all Outreach Services staff receive health and safety training
Ensure risk assessments are in place, and that training for team members is in place – specifically in relation to Lone Working People
Lead, develop and support the Outreach Services team to ensure KPIs are achieved
General responsibilities
To represent BeyondAutism at external training, conference and exhibition events To understand, adhere to and actively implement all the policies and procedures of BeyondAutism
To safeguard children and vulnerable adults at all times
To undertake training as required Assist with other work, events and projects as needed
Any other duties that the CEO may reasonably require About the role
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
As Senior Special Events Executive, you will significantly contribute to and drive growth in Crisis’ Events Fundraising portfolio. You will have joint responsibility for ensuring that the team income target (£2.3m in 24/25) is achieved, as well as a personal income target.
As part of this role, you will be helping to roll out and embed Crisis’ special events strategy, developing our relationships and ways of working with key individuals and partners.
About you
To be successful in this role you will have:
- A proven successful track record of planning, delivering, and evaluating special events to achieve a good return on investment
- Experience in relationship management and stewardship
- Confidence in communicating and collaborating with key internal and external stakeholders
- Excellent copywriting skills, with the ability to tailor content to different audiences
- Experience in logistical delivery, supplier management, reporting, debrief and evaluation
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 29th September 2024 (at 23:59)
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
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Would you like to be part of our Programmes and Advocacy team, supporting our exciting global strategy to make Leprosy and Lymphatic Filariasis diseases of little consequence? If your answer is yes, then we want to hear from you. We are looking for a Programmes Officer to join our team. You will have the following knowledge and experience:
- Bachelor’s degree in Public Health, Social Sciences, International Development, or related field or equivalent experience.
- Experience in project coordination, preferably in the health; humanitarian or in the international development sector.
- Ability to plan, execute, monitor, and evaluate projects effectively.
- Experience in coordinating multiple tasks and managing timelines effectively.
- Experience in data collection, analysis, and reporting is an advantage.
- Experience with statistical analysis software or GIS mapping tools.
The purpose of the role is to provide essential support to a small, dedicated team within the UK Programmes and Advocacy team, facilitating the effective planning, implementation, and monitoring of projects aimed at addressing leprosy and LF. Working closely with the Senior Programme Manager, MEAL Manager, Advocacy Manager, and Research and Technical Advisor, the Programmes Officer will ensure seamless coordination of activities, enhance data-driven decision-making processes, and contribute to impactful advocacy and research initiatives.
It is an exciting time to be coming joining Lepra. We have just completed developing our new multi-year global strategy to take us through to 2030, and to guide our work into the future; and we are using our Centenary year in 2024 as a springboard to launch us into our new strategic period.
As well as the above knowledge and experience you will also have the following skills:
- Strong organisational skills and attention to detail.
- Excellent administrative skills, specifically Excel and significant experience in MS Office packages.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a small team and across departments.
- Ability to work independently, be flexible and prioritise workload.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Ability to travel within the UK and overseas.
- The right to work in the UK.
The salary for this position is £26,999 (FTE) – Lead Level. We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer
26 days annual leave plus public holidays (pro-rated), pension, and support from an in-house well-being team.
Please refer to the full job description for further details on the role.
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity (FEC) is seeking a dedicated Families Employment Advisor to join our team, focused on providing holistic employment and training advice to the spouses and partners of serving Armed Forces personnel and veterans.
Role: you will provide holistic employment and training advice and guidance to a diverse caseload of spouses and partners of still serving Armed Forces and ex-service personnel (Veterans) with personal development, employability skills, and/or until they are settled in sustainable careers.
The programme provides a combination of coaching and mentoring, practical employment support, access to training, apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.
The role reports to the National Employment Projects Manager. This permanent Full-time position is 35 hours per week, Monday to Friday, with some out-of-hours/weekend events, and pays £28,325. The successful candidate will be Home-based with occasional travel around Plymouth / Southwest.
Principal Responsibilities:
· Make a positive impact by putting our clients at the heart of everything you do.
· Assess individual client’s needs; identify any challenges and barriers.
· Build rapport, show empathy, motivate, and increase aspirations.
· Support clients to develop their CVs and prepare for the job application process and interviews, along with soft skills including basic digital upskilling if required.
· Networking and engagement: promote the benefits of FEC case worker support to spouses and partners (families) of Armed Forces and Ex-Service personnel, and stakeholders.
· Work with Marcoms officer to promote FEC Spouses & Partners support to beneficiaries, charities and other organisations working with military spouses and partners.
· Work with colleagues to support Employer Engagement to generate employment opportunities for military partners and spouses.
· Provide advice and guidance to spouses and partners of serving Armed Forces and Ex Forces personnel throughout the journey into employment or training following the FEC Case Management Guidance and Work Instructions.
PERSONAL SPECIFICATION
Essential Competencies:
· Evidence of working in a customer facing environment and delivering excellent customer service.
· Strong collaborator and teammate.
· Excellent organisational, time management and administrative skills, and experience of using a CRM to record confidential information and track progress.
· Comfortable with working to targets, KPIs and deadlines.
· Able to demonstrate coaching/mentoring experience and influencing skills.
· Passionate about personal development and helping others achieve their goals.
· A desire to achieve through self-motivation and initiative, with an ability to exercise judgement and discretion.
· Empathy with Armed Forces personnel and an understanding of the challenges faced by them and their families in finding appropriate and sustainable employment.
· Aligned with and committed to our organisational values.
Desirable Competencies:
· Lived experience.
· A good understanding of the employment and education market, including recruitment, welfare-to-work provision, work-based learning, and vocational training.
· NVQ L4 in Advice, Information and Guidance.
Security Clearance:
· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 17 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
-
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
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Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
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Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
Overview of the role:
Working in a small team, you will play an active role in the delivery of their External Affairs programme of work, primarily delivering secretariat duties for the APPG (All Party Parliamentary Group) on Deep Geothermal, as well as contributing to wider external affairs outputs.
Your core responsibilities will be to develop and deliver APPG Secretariat duties. You will ensure members and political stakeholders are kept informed, and that administrative requirements are met. You will be responsible for organising APPG meetings in Parliament and driving forward the APPG’s programme of work, liaising with multiple stakeholders across the public sector, industry, and academia. You will also monitor the public affairs landscape and deliver ongoing External Affairs programmes.
There will be opportunities to organise and attend Parliamentary and member events and to support meetings with parliamentarians and officers. Your work will include drafting briefings, minutes, press releases, and wider correspondence for members of the team, working across media relations, digital communications, stakeholder engagement, and crisis communications. You’ll undertake parliamentary monitoring to find and highlight debates and questions of relevance to members. You will also work closely with colleagues across other departments to ensure all external affairs messaging is aligned across the organisation.
Their head office is in Holborn, London – you will be expected to work in the office at least three days a week. Occasionally, you will travel to member offices, or other UK venues, to support events hosted there.
Key tasks:
- Ensure the APPG on Deep Geothermal is well managed and meets stakeholder expectations.
- Communicate regularly with external stakeholders.
- Produce internal written briefings ahead of meetings with Parliamentarians and industry stakeholders.
- Produce press releases and ensure they receive the widest coverage for them and their other work, by growing their network in trade and national press along with other media outlets.
- Take an active role in ensuring public affairs events are well run.
- Conduct regular media monitoring of Parliament and of the sectors they represent, identifying opportunities and risks for them and their members.
- Represent them and their members at Parliamentary and relevant industry events.
- Liaise with and manage the agencies/suppliers responsible for supporting the management of their public affairs programme.
- Working with the wider team, identify, develop, and deliver compelling thought leadership pieces (e.g., reports, whitepapers, blogs, opinion pieces).
- Keep external affairs content on their website up to date and relevant.
- Provide holiday and sickness cover for external affairs and comms roles.
- Support the development of their commercial opportunities, in collaboration with the Membership, Marketing, and Events team.
- Take direction and support your line manager and participate in any other tasks the organisation may require you to do.
Person Specification:
This role would suit someone with some experience in politics and/or external affairs, who would like to develop their skills and expand their knowledge in the renewable energy and cleantech sector. They will be adaptable, proactive, creative thinkers, and will get the job done whilst developing constructive relationships with colleagues. Candidates are encouraged to demonstrate experience of working with or managing APPGs, select committees, or advisory boards, and of dealing with multiple external stakeholders.
Essential:
- Exceptional organisational skills with a proven ability to meet deadlines and attention to detail.
- Strong written and verbal communication skills.
- Comfortable speaking and communicating with a range of internal and external contacts and organisations (e.g., the media, MPs offices, member companies, etc.).
- A professional attitude and willingness to work as part of a team.
- Creative and resourceful, with an ability to think beyond the obvious.
- Proficiency in Microsoft programs (Outlook, Word, PowerPoint, Excel, SharePoint, Teams).
- An active interest in Westminster, politics, and the policy-making process.
- An active interest in renewable energy, clean technology, and environmental issues.
Desired:
- Experience of APPG Secretariat duties, or committees, advisory boards, etc.
- Experience writing for different audiences (could be through press releases, statements, blogs, briefing papers, etc).
- Experience of media or political monitoring.
- Experience of supporting events and event management.
- Knowledge of mailing, website, and CRM software, e.g., WordPress, Mailchimp.
REF-216944
Job Title: Development Project Manager
Reporting To: Development Director
Salary: £55k – £60k (+ £5,200 car allowance per annum)
Hours: 37.5 hours per week
Benefits: Health & welfare package and Generous Company Stakeholder Scheme, 30 days Annual Leave per annum (exclusive of bank holidays)
Place of Work: Hybrid (based out of English Rural’s London office one day per week and home based - The role is based around much of the South East, Cambridgeshire, Kent, Surrey, Hampshire & Gloucestershire)
About English Rural Housing Association:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,300 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes over the next three to four years.
About the role:
This is an exciting opportunity to join our small but professional and friendly development team to continue the delivery of our high-quality new build homes programme.
We design our homes to high standards, incorporating local architectural features. Our ‘fabric first’ approach to design and construction, coupled with and our commitment to renewable energy technologies, aims to reduce environmental impact and running costs for our residents. We build beautiful homes that villages can be proud of. Our approach involves forming a community led local partnership to research, enable and deliver affordable rural homes.
Working under the leadership of the Development Director and collaboratively with internal colleagues and external consultants and contractors, the role will be to fully coordinate from inception to completion the day-to-day project management of rural exception site housing delivery (noting, we do deliver some through selective Section 106 planning gain schemes). Our typical sites are around six to ten affordable homes, although we can also develop a small number of outright sale homes through our subsidiary ER Homes Ltd to cross subsidise the affordable homes.
About you:
To succeed in this role, you will have a proven track record in working and successfully delivering affordable housing development and preferably rural housing. You will need excellent communication and interpersonal skills, with an ability to work both collaboratively and independently. It takes a special project manager with professionalism, enthusiasm, tenacity and a great deal of pride to stay the course and deliver these small, often challenging yet ultimately rewarding community housing schemes. The right candidate will also have sufficient technical expertise, from a formal qualification or direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.
Closing date for applications: Midday on Friday 25th October 2024
Interviews: In London on either 7th or 8th November 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
About the Role:
The University of the Arts London (UAL) is seeking a Senior Finance Business Partner to support the strategic financial direction of the University. This role will focus on liaising with budget managers across the University to manage financial resources effectively. As a key member of the finance team, you will play a critical role in financial planning, budgeting, and providing analysis to ensure long-term sustainability. You will also be part of the Associate Directorate's Senior Management Team, contributing to key decision-making processes that influence UAL’s strategic objectives.
About UAL:
University of the Arts London (UAL) is one of the world's leading institutions for education in art, design, fashion, and performing arts. With six world-renowned Colleges, UAL offers an inspiring and diverse learning environment, nurturing the creative leaders of the future. UAL prides itself on promoting a culture of innovation, inclusion, and sustainability, reflected in its strong commitment to social and environmental responsibility.
Key Responsibilities:
- Lead and manage substantial financial projects from inception to completion.
- Provide financial insights and support to Budget Managers to optimize decision-making.
- Deliver effective support for budgeting, forecasting, and reporting across various departments.
- Collaborate with academic and service leaders to align financial practices with strategic goals.
- Ensure accurate and timely financial reporting, and monitor progress against plans.
- Support the preparation of budgeting assumptions, risk management, and financial reporting.
- Develop and maintain financial management systems, including Agresso Business World (ABW).
About You:
- Professional accounting qualification, namely ACA, CIPFA ACCA, CIMA (or equivalent).
- Background in leading projects within a complex organisation
- Experience partnering with senior stakeholders
- Experience managing large data sets and delivering financial reports
- Advance Excel skills are essential
- Experience with Agresso or Unit 4 is desired
- Able to communicate complex financial information clearly
- Your leadership skills, agility in project management, and commitment to collaboration will be key to your success in this role.
Benefits include:
▪ 34 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via their Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents)
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions
Apply now and be part of a dynamic and creative university committed to shaping the future of the arts and culture sectors!
Please get in touch with Megan Hunter for a confidential conversation about the role.
Purpose of the job
The Head of Policy & Public Affairs is responsible for leading UK Youth’s influencing work with Westminster, devolved administrations, and local government. They will lead our advocacy for ambitious and actionable policies that will help unlock youth work for all young people. They will ensure that our policy recommendations are informed by the strongest available evidence, meaningful youth involvement, and the expertise of youth workers. Working closely with the Policy Manager and our Senior Leadership Team, they will develop strong relationships with external stakeholders within the youth sector and government to gain buy-in for our policy priorities.
To read the full Job description for this role, please download via the pdf link below.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be a part of this change.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th October 2024 at 11:59pm (Midnight)
First round interview dates proposed: week commencing 21st October 2024
Please note, candidates selected for the interview stage may be asked to share their CV with the hiring team.
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
The client requests no contact from agencies or media sales.
Regional Programme Support Manager – East and Southern Africa
UK (with international travel)
Starting salary for this position is £46,860 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
You will work with our programmes in East and Southern Africa, including Angola, South Sudan, Zimbabwe, and developing projects, to support operational delivery of contractual and strategic objectives. Reporting to the Regional Director, you will work with Programmes staff to ensure the regional portfolio is delivering high quality donor reports and proposals, as well as assisting in the development of the regional portfolio, providing support to assessments to new country locations, and identifying, developing and delivering cross-cutting projects in key strategic areas such as gender, conflict sensitivity and the environment. You will also support the Regional Directors and Country Directors in core programming areas, including contract delivery, incident management, disciplinary investigations, stakeholder management and communication. This is a challenging and varied role, offering the opportunity to use your wide-ranging management experience to influence programmatic and organisational activities.
About you:
You will have excellent project management, business planning and budget management skills and the ability to coordinate multiple activities at the same time. Experience of working in a senior management position in a development or humanitarian organisation is essential, and experience working in mine action sector or within the East and Southern Africa region would be advantageous. You should have a good understanding of the economic, social, and development context within the region. You will be a strong communicator over a range of mediums, with outstanding networking, influencing, and negotiation skills. You will be experienced in project delivery, including contract and legal compliance.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 13th October 2024.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic Learning & Development Advisor to join our team and drive impactful training initiatives. If you're ready to shape the future of our workforce, we want to hear from you! Grow your career with NFER as an L&D Advisor and make a positive, lasting impact in a leading independent charity with a worldwide reputation.
Salary: £35,000 to £40,000 per annum, non-negotiable
We also offer 30 days annual leave plus 4 paid closure days, 10% pension contributions, enhanced maternity/parental leave, and flexible working from day one plus much more.
Location: Hybrid, Slough. The team typically work 1 day a week (Wednesday) in the office.
Hours: This role is available full-time (35 hours) or part-time 80%. We offer other flexible working options such as compressed hours too available from day one. Happy to discuss this with you.
Job Type: Permanent
JOB DESCRIPTION
As the L&D Advisor, you’ll support our organisational goals by designing, implementing, and evaluating training and engagement programmes that enhance the skills and knowledge of our workforce. Working under the direction of the Head of HR, this role focuses on meeting business needs through targeted learning interventions and fostering a culture of continuous professional development (CPD). Additionally, you will ensure effective onboarding practices, coordinate activities that promote an inclusive culture, oversee compliance training, and support our early careers programme.
Today’s challenge: We are in the exciting position of building our Learning & Development offering from the ground up. Our employees’ skills and knowledge are fundamental to our organsation so we are looking for someone who can take us on this journey and ensure we have the right skills to meet the modern-day business demands. It’s going to be a varied role as we have much to do, so a passion for all things L&D is what you need.
PERSON SPECIFICATION
If you meet 70% or more of what we’re looking for, please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn’t know we need.
- Experience in coordinating, designing, delivering, and evaluating high-quality and engaging online and blended training programmes.
- Excellent facilitation skills, with experience of delivering workshops in both virtual and in-person environments.
- Demonstrates creativity and resourcefulness in problem-solving.
- Consistently organises tasks effectively.
- Excels in communicating and building relationships with team members and stakeholders.
- Ability to quickly understand new information and concepts and effectively translate them into tailored learning materials and resources.
- Eagerness and capability in learning new digital tools and systems.
- Effectively coaches and motivates individuals and teams.
WHY NFER?
At NFER, our primary focus is on making a positive impact rather than pursuing profit. We are a respected independent charity, recognised as a trusted source for education resources, research evidence, and insights worldwide. We foster collaboration and flexibility, allowing you and your manager to tailor your work approach to meet customer, team, and personal commitments effectively. Moreover, we prioritise equality, diversity, and inclusion, striving to promote fair employment practices and equal opportunities for all within our organisation.
Other roles you may have experience of include: Learning and Development Advisor, Training and Development Manager, Training Manager, Talent Development Specialist.
We are reviewing applications regularly as part of an ongoing recruitment process. Please see our Job Application pack for more details about the process
If you’re looking for a place where you can put your heart, soul, and skills into making a difference, then you could be our next L&D Advisor and we want to hear from you. Apply via the button shown.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The social media Officer will play a pivotal role in shaping Musana’s online presence by leading creative initiatives, setting up digital fundraisers, collaborating with global teams, and managing our social media channels. This role requires a creative and strategic thinker who can craft compelling content that resonates with our audience, aligns with our brand values, amplifies our community engagement, and increases conversions.
Responsibilities:
Strategy:
Lead the social media strategy to build it out further and optimise as we go, which includes:
● Paid and organic social strategies and campaigns that align with our KPIs; Key KPIs include engagement, increase in audience, reach, key conversions
● Content creation management and scheduling for organic and paid social
● Influencer acquisition, contracts, and management
● Blog ideas and content management
● Support key leaders in the thought leadership sector
● Support for UK events
Creative Leadership:
● Lead creative development from the brand side with the content creation team, era92, based in Kampala, Uganda.
● Collaborate with the U.K. Director and U.S. Marketing Director to ensure all social media concepts are relevant, engaging, and aligned with Musana’s goals.
● Stay informed about events, activities, programs, and construction projects happening across Musana locations to share timely and relevant content.
● Build content will capture the attention of our audience and drive engagement. Work closely with internal and external teams to create content that captivates our audience within the first few seconds of viewing.
● Create campaigns, and own start to finish
○ Paid social strategy development and execution
○ Fundraising campaigns through live streaming, peer-to-peer fundraising, host virtual events, strategic ways to share blog content that pivots content into a fundraising effort etc.
○ Influencer campaigns
○ Thought-leadership campaigns
○ Giveaways
○ And more!
Brand Guidelines & Consistency:
● Guarantee that every piece of content, including commenting and messaging, reflects Musana’s model of community development, brand values, brand voice, and brand visual guidelines.
Community Management & Thought Leadership:
● Engage with audiences and communities across social media platforms, responding to inquiries and comments in a timely manner.
● Initiate and participate in conversations with thought leaders, organisations, and key stakeholders to build relationships and enhance Musana’s online presence.
Reporting & Analytics:
● Track social media metrics and insights, providing detailed reports that outline success rates, trends, and areas for improvement.
● Track and report user journey from social to website through use of Google Analytics.
● Use data-driven insights to refine social media strategies and improve future campaigns.
Qualifications:
● Degree in Marketing, Communications, Journalism, or a related field
● Proven experience in social media management, content creation, and community engagement
● Strong understanding of social media platforms, trends, and best practices
● Experience with tracking and reporting the user journey from social to website through use of Google Analytics
● Excellent written and verbal communication skills
● Ability to collaborate effectively with global teams and manage multiple projects
● Creative thinker with a passion for storytelling and brand development
● Experience with social media analytics tools and reporting
● Organisational and time management skills
We are on a mission to break cycles of dependency and poverty by investing in and operating faith-driven, locally-owned sustainable social enterprises