Social Media And Marketing Officer Jobs

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Team Administrator supports our in-house Studio team with the administration and delivery of our content through the design, print and digital processes.

You will have excellent administrative, communication and organisational skills. You will have the ability to work under pressure to prioritise, deliver, manage, and coordinate several projects and activities simultaneously to tight timescales. You should also understand design and production best practice, processes and techniques across both online and offline formats.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.

Closing Date: 23:59, Sunday 06 October

Interview Dates: Initial interviews will be held on 16 October, in person at Independent Age, 18 Avonmore Road, W14 8RR 

We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.

The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Are you an experienced Legacy and In Memory Marketing fundraiser who would love to use your skills to help us Beat Macular Disease?

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.

What we’re looking for

An experienced Legacy and In Memory fundraising or marketing professional with a proven track record of developing and implementing campaigns aimed at creating legacy awareness, securing legacy pledges and increasing in memory donations for the Macular Society.

You’ll be familiar with and comfortable analysing data and insights that inform decision making and approaches towards legacy and in memory marketing, ensuring these activities are well targeted and effective, using a range of channels.

Once secured, you’ll also be passionate about providing the best possible supporter care and experience, bringing people closer to the cause and encouraging ongoing support.

Leading a team of two experienced Legacy and In Memory Fundraising Officers, you’ll support this talent by providing opportunities for learning and development and will embed a positive culture of high support and challenge.

What we provide in return

We have a great working culture at Macular Society, and offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

We offer a flexible approach to working in this role which can either be part-time (minimum of 30 hours per week) or full-time, and can either be office or home-based, or a mix of the two. The only thing we do ask is that you visit the Andover office in Hampshire on a monthly basis, as we feel it’s important that the team all come together regularly in person.

Are you a Marketing and Communications specialist looking to take that next step into a leadership role within a passionate, values led organisation?

Head of Marketing & Communications
Location: Hybrid working between home and office in Tisbury (1-2 visits per month)
Permanent, Full-Time 35 hours position but please talk to us about flexible working requests
Salary: c £45,000 per annum dependent on experience
Excellent benefits: 25 days annual leave plus bank holidays, rising to 28 days after 2 years, 30 days after 5 years. Enhanced maternity and paternity leave, employee assistance programme.  New joiners are also given access to personalised coaching through More Happi to support your transition into your new role.

International Cat Care has been challenging cruelty, ignorance and misunderstanding around cats since 1958. They have since become a leading cat welfare charity which believes that we have a shared responsibility to protect cats from physical and mental suffering. They fund research, provide information for cat owners, advocate for better understanding of cats, and consult on legislation regarding animal welfare with a specific focus on cats. They advise some of the UK’s biggest animal charities, providing expert guidance to make sure they are delivering the best possible care.

About the role:

The Head of Marketing and Communications will focus on developing and implementing the marketing and communications strategy. You’ll lead a small team and be involved in the creation and implementation of a comprehensive communications strategy which aims to increase iCatCare’s brand visibility, and support income generation. This is a great time to be joining this small but mighty team. As well as being the “expert” on all things Marketing & Communications, you’ll also sit on the Senior Leadership Team having the opportunity to help shape the future of this impactful and ambitious organisation.

The Head of Marketing and Communications will also:

• Develop and deliver social media strategy and content for iCatCare channels.
• Ensure that all marketing assets are on brand and in-line with the organisation’s overall marketing objectives, strategic plan and messaging.
• Build and deliver iCatCare’s communications calendar, driving reach and depth to support the charity’s objectives.
• Collaborate with colleagues across the organisation on content & ideas to promote the various programmes we run.
• Line Manage the Social Media Officer and Digital Marketing Officer, offering support and guidance as necessary, and ensuring their Learning and Development needs are met.

About You:

We’re looking for a skilled marketing and communications professional who has experience in a role within PR, marketing, communications or another similar area. You’ll be a strategic thinker, who can develop and execute plans with measurable outcomes. You’ll also be an expert communicator, editor and proofreader who is also a strong relationship-builder. iCatCare operates across numerous stakeholders internally, externally including their membership so you’ll be adept at stakeholder management within a collaborative and non-hierarchical organisation.

We are looking for a talented storyteller who can support growth strategy around the charitable side of iCatCare, so while it isn’t essential, some experience of working within the sector would be useful.

If you’re creative, proactive and solutions-focused and are looking to use your marketing and communication skills to positively impact the welfare of cats around the world, we would love to hear from you.

For more information about this role please send your CV in the first instance to Ellen Drummond at Charity People.

Closing Date: Wednesday 16th October
First Stage Interviews: Tuesday 22nd October (online)
Second Stage Interviews: Friday 1st November (in person)

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

The British Nutrition Foundation exists to give people, educators, and organisations access to reliable information on nutrition. Grounded in science, working with experts, we support people on their journey towards a healthy, sustainable diet. 

We are seeking a Communications Officer with experience of working in a communications role within a non-profit and/or public health environment. You’ll be an enthusiastic individual with openness to new ideas and have a strong track record of delivering engaging social media content across different channels. Your role’s purpose is to raise the profile of the British Nutrition Foundation (BNF) as a public-facing charity and a trusted source of information about food and nutrition.

Bedfordshire and Luton Community Foundation is a leading local grantmaker, striving to be a catalyst for positive change in the community and committed to addressing inequality. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused, and strategic approach.

We are seeking a driven and dynamic Marketing & Communications Administrator to join our expanding team to help support the operational delivery of Foundations work and to raise our profile, grow our business and share our successes.

Applicants must have relevant experience in marketing, communications, and general administration at trustee or senior level. They should be excellent communicators, highly organised, and task-focused, with strong written skills and the ability to engage with a wide range of people. Excellent IT skills are also essential.

The job will be a combination of homeworking and office based and flexible working can be considered. We are particularly keen to welcome applications from diverse communities and the communities with lived experience of inequality and those we aim to support through our work.

Responsibilities

Raising the profile of the Foundation by implementing an imaginative and inspiring programme in Marketing and Communications under the direction of the Head of Business Development.

Work with Head of Grants and Programmes to plan and timetable promotion of new grants programmes and regular promotion of ongoing programmes. Working at times with external marketing and comms teams to agree key messaging.

Compile and share a range of inspiring donor, charity and community stories and case studies which bring to life the Foundation’s impact.

Support, maintain and update the Foundation’s website, ensuring that it is inspiring, engaging and up to date with content. Help set up and access additional platforms as required e.g. online donations, raffles, other Trusts who are contracted to the Foundation.

Develop the Foundation’s wider digital presence through social media and use of content marketing to raise awareness of the Foundation’s expertise, share good news stories and promote available funding e.g. through regular charity and business newsletters.

Under the guidance and leadership of the Head of BD and CEO provide specific public relations support, including preparing press releases and producing articles for local magazines and relevant publications.

Maintain a library of relevant and up to date marketing materials, photographs illustrating the Foundation’s work and partnership logos and guidance for use. Manage permissions and GDPR for all communications work and marketing collateral.

Attend UK Community Foundations (UKCF) Marcomms meetings.

Work with the CEO to prepare and manage quarterly Board meetings for Foundation and as required other partners (incl JCT) at an executive admin level.

Preparing for meetings: prep of papers, managing dates and availability; minute taking and general administration for Board level members under clear and strict requirements around confidentiality.

Regular updating of requirements of Board incl: EDI data and references; annual Conflict of Interest; DBS and other requirements.

Supporting Chair of Trustee in their role as required and in an administrative support.

Support general office administration such as maintenance of equipment inventories and training records and PAT testing schedules and others task to ensure smooth running of the main office.

Organize events to showcase the Foundation’s work, including functions for donors, potential donors, community and voluntary groups.

Support the Head of Business development to identified campaigns and additional programmes to grow the Foundations reach. Work with Head of BD to write creative briefs and to shape to recruit additional capacity as required.

Work as an effective Ambassador for the Foundation always, including at events and external networking.

Represent the Foundation on agreed marketing and Comms networks incl UKCF and others to be agreed.

Work closely with other members of the team to ensure that the Foundation achieves excellence in grant-making and all its operational aspects.

Represent the Foundation externally as required.

Use computer equipment and software for administrative and communication duties including Canva, new website CMS, Microsoft Office, online communications, and the Salesforce Database.

Carry out other associated duties, which may arise, develop, or be assigned, in line with the scale and general nature of the post.

Apply

Application is by CV and covering letter only outlining in detail why you wish to join us and how your skills and experience are aligned to the person specification in the job description.

Closing date for applications is 12pm 30th September.

Interviews will take on the week of 14th October.

We are looking for an exceptional Communications Officer (Fundraising) to join our Marketing and Communications team, with a focus on raising awareness amongst existing and potential stakeholders and fundraisers. Working closely with the Fundraising team, you will be responsible for researching, sourcing, and writing powerful fundraising stories and case studies, ensuring consistency with our brand and messaging, that bring the RNRMC to life which engender support and drive engagement.

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have previous experience within a communications, marketing, or PR role along with a good standard of education, excellent written and verbal communication skills, along with good attention to detail.  You must possess strong story-telling skills with the ability to translate the complex and nuanced work of the RNRMC into clear and concise narratives that increase understanding of the charity. You will have excellent interpersonal and engagement skills, with a welcoming and collaborative approach to working with colleagues and the ability to maintain strong relationships with internal and external stakeholders. You will be highly organised with the ability to prioritise and manage a busy workload, juggling consecutive projects and often conflicting deadlines.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

Frequent travel to meet and interview beneficiaries will be required, along with a willingness to work outside normal office hours to obtain the story.

We have a friendly, supportive, and inclusive environment with a hybrid working framework involving the opportunity to work from home and in the RNRMC offices. There will be a small number of roles where employees will be required to work only from our offices, but typically most employees will be able to work remotely on average 40% of their working week. All employees are welcome to use our office for their whole working week if that is their preference.

Salary

The full time equivalent annual salary range for the post is between £26,500 up to £29,000 per annum based on experience.

Benefits

Free on-site parking 

Cycle to Work Scheme & BHN Discounts Scheme

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

BPAS are an independent healthcare charity which, for more than 55 years, has been advocating and caring for women and couples who decide to end a pregnancy. We are the leading specialist of abortion advice and treatment in the UK, supporting over 100,000 women a year in over 50 healthcare clinics nationwide.

Over the last 12 months we have gone through significant organisational change and are putting in place a new leadership structure, supported by a Senior Operational Team. This role is a key member of the Executive Leadership Team.

BPAS vision is for a society in which women are trusted to make their own reproductive choices with access to the information and services needed to exercise those choices. The Chief Clinical Officer is an integral part of the Leadership Team, sharing the collective responsibility, as a member of the C-Suite, for the key issues facing BPAS.

This role has responsibility for clinical services encompassing nursing, midwifery, medical and surgical services across BPAS. You will be a values driven leader who can inspire staff and trustees, as well as wider stakeholders, fostering a culture driven by our collective purpose.

To find out more, please click the apply button below which will direct you to our website where you can download a candidate briefing pack and details on how to apply.

All applications should be sent to the Recruitment Team and must quote reference CCO and include the below:

• A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses.
• A supporting statement that should outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile.
• Responses to the applications questions within the candidate pack.

Mission Aviation Fellowship (MAF) is a Christian mission organisation using light aircraft to deliver help, hope and healing in over 25 countries. For more than 75 years, MAF aircraft have been overcoming inaccessible terrain transporting mission and development agency staff, delivering urgent aid and medical supplies to transform the lives of remote and isolated communities.

Our communications team is privileged to identify and showcase stories of the need and our impact.  Following an internal staff move, we are seeking a new member to join our high-performing team. You’ll be helping to produce material to inspire and encourage our wonderful supporters and to help us reach both new and existing supporters.

We are looking for someone who is as enthusiastic as they are accurate, and as creative as they are canny.  You may be just starting out on your career, or you may already have a few years under your belt, but if you are:

• Looking to be part of an organisation which is making a big difference in some of the world’s poorest communities,
• In possession of outstanding writing and organisational skills, and understand the importance and potential of social media,
• Able to handle complex and competing priorities with a smile

We would like to hear from you.

Responsibilities

Administrative support:

• Assist the Production Manager with mailing specifications, collating internal information, creating purchase orders, and related administration.
• Support the Media Manager in arranging regional coverage for overseas staff in the UK.
• Provide administrative, planning, and organisational support to the Head of Communications and other team members.
• Administer and curate the archive of MAF documents.
• Work with the HR team to collect and store data processing consent forms.

Scheduling and Planning:

• Update and maintain the organisation’s print and digital communications schedule in collaboration with audience managers.

Content Creation:

• Contribute to digital communications including website content and social media.
• Assist in creating monthly print and digital communication documents at design and proofing stages.
• Support design tasks such as picture editing and layout.
• Create subtitles for digital content.
• Participate in creative idea and planning sessions

Updates and Research:

• Monitor staff blogs for potential stories and produce a weekly roundup of social media posts.
• Monitor external websites and news sources for relevant stories and brief teams accordingly.
• Provide research support as required.

Media Library Management:

• Upload and remove media assets, ensuring accurate metadata and compliance with MAF procedures.
• Support staff with acquiring and transferring assets from overseas programmes.
• Contribute to the continuous improvement of the media library.

The full job description can be seen here.

Qualifications, Skills & Experience

Highly desirable Qualities

• Communications related or administration qualification
• Experience of working in a Christian organisation or charity environment
• Administration experience
• Experience of working within a communications environment

• Proficient in a video editing using Photoshop

• Proficient in design software such as InDesign

Essential Qualities

• Educated to degree or experience of an office environment either through direct work experience or voluntary placements
• Experience of team working
• Proficient skills in Microsoft applications, including Excel
• Proficient in social media
• Able to communicate positively, assertively and sensitively within a cross functional and multi-cultural team environment – internally and externally
• Efficient and organised approach and manage multiple deadlines and priorities and flexibility to respond quickly to changing or competing priorities
• Able to work on own initiative
• Excellent attention to detail

Personal Attributes:

• Committed evangelical Christian, aligning with MAF UK's values and actively participating in organisational activities.
• Emotional resilience, flexibility, and service orientation.

Terms and Conditions

• Location: This is a hybrid role with two days at MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TQ.  One day per week will be spent at our Operations Centre, MAF International, Henwood, Ashford, TN24 8DH and the other two days can be from home. 
• Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours.   Hours should be agreed with line manager.
• Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
• Pension Scheme: Non-contributory (10% of salary).
• Probation: 3 months (with a one month review)
• Notice Period: 1 months
• Salary: £28,000 per annum

Deadline for applications: Sunday 29th September

About you

We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.

About the role

The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you the ideal person for the post

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on Sunday 20 October 2024 and interviews will be held w/c 4 November 2024. You will be asked to prepare a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Responsible for driving the growth and retention of membership at The Textile Institute (TI). This role is crucial in ensuring that the TI’s membership base—both Individual and Corporate expands across all disciplines in textiles, clothing, and footwear worldwide. The Coordinator will engage with internal and external stakeholders, promoting the benefits of membership and supporting the overall objectives of the Institute.

The Senior Membership Coordinator will oversee and coordinate membership services, ensuring a high level of member satisfaction and engagement. This role requires strong organisational and communication skills, as well as the ability to manage multiple projects simultaneously. You will be responsible for streamlining membership processes, optimising workflows, and supporting the overall goals of the Institute.

Reporting directly to the CEO and working with members of the organisation from around the world and external clients, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach. This is primarily an office-based role although with hybrid working. 

Opportunity to travel, attend some great events both in the UK and overseas. 

Citizens UK 

Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.  

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK. 

Purpose 

We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach. 

Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.

You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.

Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.

Main Responsibilities 

Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include: 

Situational Awareness and Research 

• Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests. 

• Confident to test and learn from new digital and marketing approaches 

Strategy Development 

• Participate in development of the communications strategy, contributing tactical and creative ideas around implementation. 

• Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required. 

• Work with project teams to support the development of tailored digital strategies 

Reputational & Risk Management 

• Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards. 

• Effectively represents Citizens UK with senior stakeholders 

Materials Development & Dissemination 

• Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal. 

• Ensure all work is completed within brand guidelines. 

Digital, social media and website 

• Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.  

• Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools 

• Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website. 

External Relationships  

• Manage relationships and communication with external suppliers where required 

Campaign and Events Management 

• Take an integrated communications approach to digital engagement activity. 

• Identify opportunities, initiate and grow new campaign tactics. 

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

Internal Comms & Knowledge Management 

• Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team. 

• Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts  

• Provide training to key members of staff to upskill colleagues. 

• Act as a brand ambassador for the whole organisation. 

Internal Relationships 

• Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued 

• Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values 

• Provide digital support and advice to colleagues across chapters and projects 

• Work closely with project leads across our migration work to coordinate digital engagement tactics. 

• Liaise with other managers and teams within the charity effectively. 

Personal Specification 

(D) Desirable, (E) Essential 

EXPERIENCE 

• Background in communications with experience working with digital tools, including analytics tools (E) 

• Experience working with multiple internal project teams (E) 

• Experience managing a team (preferably line management) (E) 

• Expertise at managing a website CMS and/or leading on website UX (E) 

• Experience of working on integrated communication campaigns (D) 

• Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D) 

• Professional or volunteer experience in the charity sector (D) 

KEY SKILLS AND KNOWLEDGE 

• Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E) 

• Proficient in Google Analytics (E) 

• Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)

• Excellent written and verbal communication and ability to tell stories (E) 

• Ability to manage external agencies and stakeholder engagement (E) 

• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E) 

• Proficient in content marketing and social media strategies across TikTok and YouTube (D) 

• Proficient in SEO (D) 

• Strong understanding of integrated campaigning tactics (D) 

• Strong understanding of brand and design principles (D) 

• An understanding of the migration and refugee policy space (D) 

PERSONAL QUALITIES & VALUES 

• A passion for social justice and communities (E) 

• Interested in working with diverse people of all backgrounds (E) 

• Self-motivated (E) 

• Adaptable and innovative (E) 

• Creative and curious (E) 

• A strong team player (E) 

• Accountable (E) 

• Relational (E) 

• Kind (E) 

• Inclusive (E) 

The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

You will be at the forefront of our mission, helping to change the narrative about young people who experience homelessness in the UK. 

You should have experience of securing press coverage and be comfortable delivering engaging and relevant stories for the media. 

You will be at the forefront of building EveryYouth's youth engagement function which aims to give marginalised young people a voice to share their experience and stories. Alongside this work you will maintain and uphold strict safeguarding and GDPR practises. 

You will work with a team to maintain EveryYouth's website and newsletter and oversee EveryYouth's social media content and delivery. 

Finally, you will think strategically about the direction EveryYouth is taking with our external communications, and measure and evaluate our work against agreed KPI's. 

We are looking for someone who is ambitious for the future of every young person, and who relishes the challenge of presenting marginalised young people in a positive, uplifting way, going against the longstanding norms. You should have an incredible eye for detail and enjoy working with a small, but highly collaborative team.

EveryYouth prides itself on ‘doing charity differently’ and you’ll be excited about the opportunity to join a new charity with a start-up mentality where your ideas can help shape the future of the organisation.

If you're looking for a role where your skills, passion, and dedication will come together to create a brighter future for young people, we encourage you to apply. Join us at EveryYouth and be a part of something truly extraordinary – together, we can help Every Youth reach their full potential.

Essential Experience, Skills, Knowledge and Attitude

• Experience of placing stories in broadcast and/or print media.
• Able to develop strong relationships with the media.
• Excellent written and verbal communication skills.
• Experience managing social media accounts, website and email marketing systems
• Excellent attention to detail.
• Pro-active and positive, with a creative approach to problem solving.
• Highly organised with the ability to manage conflicting demands.
• A strong commitment to EveryYouth’s mission, vision and values with a passion for making a significant and strategic difference to the lives of disadvantaged young people in the UK.
• A desire to shape the future culture of an organisation.

Desirable Experience, Skills, Knowledge and Attitude

• Experience of working with vulnerable young people to share their stories
• Experience of securing and delivering media appeals
• Excellent design and video editing skills.
• Line management 

Senior Content Production Officer

This is an exciting opportunity to join Depaul as the Senior Content Production Officer.

Position: Senior Content Production Officer

Location: London or Manchester/Hybrid

Contract: Permanent

Hours: Full time 37.5 hours

Salary: £37,717 (Manchester) / £38,217 (London) plus Pension and other benefits

Closing Date: Sunday 13th October 2024

About the Role

As the Senior Communications Officer (content) in the Public Engagement Team, you will be passionate about the rights of young people in the UK. Using your creativity and experience in delivering public-facing communications content and fundraising content you will be instrumental in increasing Depaul UK’s income, profile and influence. Your ability to meaningfully engage and involve young people, staff and volunteers will ensure that their voices are heard and amplified through Depaul UK’s communications and fundraising activity.

You will lead the delivery of communications and fundraising content that increases brand awareness and engages our target audiences to support Depaul UK as donors or in other ways support the organisation. We will expect you to ensure that your content and brand awareness raising activity is consistent with Depaul’s values.

Working closely with internal colleagues as well as external designers, filmmakers, photographers and other agencies, you will actively engage with young people in our services and in the communities we work in to capture their experiences, amplify their voices and develop content and material for our communications and fundraising activity.

Key responsibilities include:

● Take a lead role in the delivery of Depaul UK’s creative content production that strengthens our profile and allows us to raise more funds for our work

● Coordinate the Content creation of the whole Fundraising and Engagement team and draw up a Content Creation Strategy in conjunction with colleagues, ensuring you are closely linked to both the needs of Public Engagement, Philanthropy and Partnerships and the wider organisation.

● Work with internal stakeholders to develop and deliver content briefs

● Interview clients and craft compelling written stories to support our messages and campaigns across print and digital platforms.

● Produce video and photography content to support our messages and campaigns across print and digital platforms.

● Work closely with external design agencies and freelancers to support the production of key organisational print and digital materials ensuring high quality production that meet brand guidelines

● Be an advocate for the brand and work with the Head of Communications to ensure brand guidelines are adhered to across all content.

About You

You will need to have the following skills and experience:

● Experience in interviewing case studies and creating compelling written and visual stories for a variety of audiences.

● Knowledge of video production and video editing software Premiere Pro

● Experience in using brand guidelines to create content

● Experience working with and managing external partners and freelance photographers, filmmakers and designers

● Experience working with socially excluded or vulnerable people

● Experience in analysing complex information and then summarising and presenting it in easy-to-understand content

● Experience in delivering a wide range of high-quality content

● Excellent project management skills, with an ability to prioritise competing demands and deliver to deadlines

● Willingness to work variable hours including evenings and weekends as needed.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.

You may have experience in areas such as: Content Writer, Digital, Digital Content, Digital Media Content, Digital Writer, Digital Content Writer, Digital Media Content Writer, Copywriter, Copy Writer, Content Copy Writer, Content Editor and Production Editor

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.