Service Team Leader Jobs in Glasgow

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a new role joining our well-established, flourishing digital team. The team is made up of product, engagement and marketing specialists who are committed to empowering people who are affected by breast cancer.

Breast Cancer Now has transformed our digital offering over the last couple of years. Creating a unified, supportive and inclusive experience for those who want to know more about breast cancer at every stage. And to access vital support services to inspire individuals to help us increase our impact through fundraising and campaigning as well as continuing to expand the reach of our world-leading research programmes.

This role will bring leadership, vision and a deep knowledge of user-centred research and UX, UI and content design. To create exceptional experiences for our supporters and service users across multiple digital platforms and channels; keeping their needs at the heart of everything we do.

About you

We're seeking a passionate and experienced user experience (UX) leader to spearhead our user-centred design initiatives. You'll champion a culture of evidence-based optimisation, manage analytics to blend qualitative and quantitative insights and collaborate with our lived experience team to ensure inclusive product development. You'll lead upstream product activities, partnering with various teams to align digital strategies with organisational goals. Your responsibilities will include conducting discovery activities, supporting downstream development, and contributing to product vision and roadmap creation. You'll also oversee user research, usability testing, and the implementation of a comprehensive content strategy.

We are looking for candidates who’ve a strong background in user centred design, analytics, and product development. With a particular focus on accessibility and inclusivity.

You’ll need a proven track record in a head of user experience position or be a lead user experience designer, prepared for your next career step. You should be driven by a desire to create positive change through your work and possess strong leadership skills to mentor and guide team members.

We value a collaborative and proactive approach, coupled with expertise in conducting research with marginalised groups on sensitive topics. Experience of working with external design and development partners is a plus. You should have a comprehensive understanding of UX, design accessibility, information architecture, content strategy, SEO, and product development best practices.

Excellent communication skills and stakeholder management abilities are essential. We're looking for someone who stays current with the latest tools, trends, and technologies in the field, bringing fresh perspectives to our team. If you're a clear and compelling communicator with a passion for user-centred design and a drive to make a difference, we want to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be primarily based in either our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on Tuesday 10 September 2024

Interview date: Week commencing 23 September 2024 via Microsoft Teams

Are you ready to lead transformational change at CHAS by harnessing the power of authentic and inspiring storytelling?

About Us:

At CHAS, we provide unwavering care for children who may die young and their families, at every step on this hardest of journeys. We make sure that no family in Scotland has to face the death of their child alone. Since launching our new Strategic Plan in April this year, we’re embarking on our most ambitious journey yet - one that will transform the experience of children’s palliative care across Scotland for dying children and their families. Joining CHAS now is more than just a job; it’s about making a profound, lasting difference for generations to come.

The Role:

We’re seeking a visionary and dynamic Interim Head of Marketing and Communications (maternity cover) to lead our efforts in bringing this ambitious vision to life, at the cusp of an exciting period of growth and change for CHAS. You’ll be a key member of the organisation’s leadership team, responsible for leading your team to develop and execute comprehensive marketing and communications strategies that will raise awareness of CHAS, drive action in time, money and voice, and support an outstanding experience for all of our stakeholders and audiences.

About You:

• You’ll have an excellent track record of leading successful marketing and communications teams, particularly through periods of change and growth.
• You can see the big picture and are adept at translating vision into actionable plans that deliver measurable results.
• You’re creative and have a knack for excellent storytelling.
• You’re a natural leader who can motivate and empower others to achieve their best and bring others along with you to support your vision.
• You have excellent written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse audiences.
• You are well-versed in the latest digital marketing trends and tools, with a keen understanding of how to harness their power for good.
• You possess strong PR skills, with experience in media relations, reputation management, and crisis communications.
• Above all, you’re driven by a deep commitment to making a difference every single day.

Why join us?

This is more than a job—it’s an opportunity to be at the forefront of a transformational journey that will have a profound impact on children with life-shortening conditions and their families, all across Scotland. You will have the chance to work with a passionate, dedicated team who are committed to achieving our ambition. Together, we will create the conditions for success, not just meeting our goals but surpassing them.

If you’re ready to embrace this challenge and lead with passion, we want to hear from you.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite an any of our sites across Scotland.  CHAS offers flexible and family friendly working, and are happy to discuss working arrangements that work for you.

• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply

If this sounds like you, we would love you to apply! 

Follow the link below to find more information including:

· Full job description

· Full list of benefits

· Contact details to arrange an informal chat with the hiring manager.

· Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

We expect interviews to take place Friday 20 September 2024

This post is subject to a Basic Disclosure Scotland check.

Strategic Lead

Do you have experience of leadership, governance, relationship building, influencing and work planning?

Do you want to work for an organisation that strives to be a great place to work, where everyone is high performing and where together you can achieve impact that makes a real difference in the prevention and recovery from domestic abuse for vulnerable children and families?

We have an exciting opportunity for a Strategic Lead to join the team in this remote working role offering full or part-time hours.

Position: Strategic Lead (REACH)

Location: Office-based or Remote (meetings in London approximately once a month)

Hours: Full or part-time hours available

Salary: £70,000-£80,000 or £300 - 350 day rate

Contract: Fixed term contract, 6 months – ideally October 2024 to March 2025

Closing Date: Monday 16th September 12pm

Interview Date: Interviews will be held online via MS teams, on Friday 27th September 2024

The Role

In May 2024, the organisation launched REACH (Researching Effective Approaches for Children): A plan to find out what works to prevent domestic abuse and support child victims. 

You will develop a detailed plan to operationalise the REACH Plan, including the structure, governance, funding, partnerships and activities that will lead to finding what works in prevention and recovery from domestic abuse. You will also build key relationships in the sector, in survivor networks, in academia and among research funders and in national government to ensure acceptability and secure support for the plan and its objectives

Working closely with the leadership team, you will progress the existing plan to the point of being ready to launch a successful programme of work in April 2025.

About you

You will have:

· A degree-level education or equivalent experience

· Operational experience: experience of organisational development and leadership

· An excellent understanding of the domestic abuse sector, including practice, policy and research

· A strong understanding of evidence (including experimental evidence), evidence based policy, and the role that evidence plays in service improvement

The Organisation

The organisation strives to be a great place to work, where everyone is high performing and where together it can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change.

Benefits include:

· 30 days annual leave, plus one day Birthday Leave

· Dependent Leave of up to five days (of which three are paid) in a 12-month period

· Enhanced parental leave and pay

· Paid compassionate leave

· Paid sick leave

· Hybrid and flexible working

· Life cover

· Employee assistance programme

· 24/7 access to a GP

· Cycle-to-work scheme

· Free eye tests and contributions towards glasses

· Perks through PerkBox

· Pension scheme for new starters: 6% contribution by Foundations and 3% employee contribution.

The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of everything the charity does and it’s vital that the workforce reflects the diversity of the stakeholders and the wider society in the UK. We are actively seeking candidates from diverse backgrounds and communities.

The role offers an excellent salary, learning and development opportunities and a great office location situated in the heart of St James’. The team work in a hybrid and flexible way, as the leadership team recognise the importance of a good work-life balance.

You may have experience in other areas such as Strategic, Strategy, Operations, Strategic Lead, Strategy Lead, Operations Lead, Strategic Manager, Strategy Manager, Operations Manager, Operations and Strategy, Domestic Abuse, Abuse.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Technical Engineer – Infrastructure

We are seeking to recruit an Infrastructure Engineer to be responsible for leading the Infrastructure team and ensuring that the organisations infrastructure is maintained, is secure, is available and has the correct capacity to meet the organisation’s needs.

Position: SIT42 Senior Technical Engineer - Infrastructure

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Salary circa £39,655 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Role

Reporting to the Infrastructure and Service Desk Manager within the Technology Team. The role of the Senior Infrastructure Engineer will work primarily within Azure & Microsoft 365 technical stack as we continue to adopt more of these technologies.

The role will require:

· Excellent understanding of Microsoft technologies

· Excellent understanding of technology security.

· Excellent understanding of cloud technologies – Azure / Intune / Defender etc…

· Excellent understanding of server & end-user applications

About You

Experience and Personal Attributes

· Experience working with Microsoft Azure as an Infrastructure Engineer

· Good level of literacy/written communication skills

· Good level of verbal communication skills

· Professionalism and integrity

To fulfil the role, you must have the right to work in the U.K

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Infrastructure, Infrastructure Team Lead, Infrastructure Team Leader, Infrastructure Manager, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer, Support Engineer, 3rd Line Support, 3rd Line Support Engineer, Infrastructure Engineer, Infrastructure and Security.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Team: Community Fundraising

Location: Northern Ireland (we are flexible on location providing the candidate is based in Northern Ireland)

Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events

Salary: Up to £32,013 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Officer:

• This role supports the delivery, growth and reach of community fundraising in a defined geographical location and supports the development and delivery of a local fundraising strategy in line with the organisation’s broader income generation objectives.
• The Community Fundraising Officer will establish, implement, develop and maximize all community fundraising opportunities, increase income, deliver exceptional supporter stewardship and exemplary volunteer management, working collaboratively with the Community Fundraising Hub Manager and Community Fundraising Volunteer Team Leader to build on past successes and develop a diverse pipeline of community fundraising events and activities that respond to local audience needs.
• The role will also build and develop exceptional fundraising relationships with supporters and volunteers within the defined geographical location to harness the power of our local footprint and raise income and awarenes

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activites to drive and grow our community fundraised income.
• We currently have a team of 30+

What we’re looking for in our Community Fundraising Officer:

• Evidence of raising funds in a community fundraising environment
• Planning, organising and delivering campaigns, activities and plans including marketing.
• Evidence of working to and achieving objectives
• Direct experience of working with volunteers 
• A valid UK driving license and access to a car

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 5th September 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Are you passionate about helping churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known, and improve the quality of life for thousands of people? If you want to play your part in connecting and enthusing churches with Jesus’ global mission, then we want to hear from you!

BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

We’re looking for BMS Regional Speakers (five positions) to nurture and strengthen relationships with churches and gain new regular supporters so we can see more communities transformed in Jesus’ name. You should be an enthusiastic advocate for mission, an excellent public speaker and confident in making a financial ask for BMS. You need to be outcome-driven and work towards agreed targets in the number of successful speaking engagements and new regular givers. You will have excellent communication and interpersonal skills, have a strong commitment to outstanding supporter care, have excellent organisational skills, and be proactive and computer literate. You will have a global vision, a heart for mission and be passionate about the role of the UK church in a growing world church. This is a rewarding and very active role. 

You will conduct 15 speaking engagements to allocated churches in your region. 12 out of the 15 engagements need to take place during the main service, most likely on a Sunday morning. Other engagements can happen on a Saturday or mid-week event. If required and individually agreed, instead of two of the 15 speaking engagements at a church, the role holder might represent BMS at a ministers’ conference or a Christian event. Preparation, training, travel and speaking time are compensated and mileage is reimbursed. 

The time required for this role adds up to about 12 hours per month / 140 hours per year. This is made up of 15 speaking engagements, including the time for travel, arriving early and staying for tea and biscuits (5h per speaking engagement), preparation time (0.5h per engagement), keeping up to date with BMS’ development with our regular publications (about 15h per year), organising speaking engagements, including all communications with the church from the offer of a visit to follow up communications after a visit, recording all communications and raising any changes to role holders (2h per engagement), attending training (online and in person), team and coaching meetings (about 15h per year). 

Please note that BMS deems this role to be inside IR35 and, due to the nature of the role, will contract successful candidates via an Umbrella Agency for pay and tax purposes. You would log your hours on an hours sheet which you would submit quarterly.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement. 

Location: Remote

As there isn't a requirement to come to the office: "The role holder must be based in the United Kingdom, with regular UK travel" You will need a driving license and a car for this role. 

Employment type: Part Time

Interview date: Rolling Interview

If you would like to discuss this role further, please contact, Tabea Dilling, Head of Fundraising, at BMS World Mission or visit our website for more information. 

ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.

We are looking for a Conference and Major Event Manager to lead on the delivery of our successful annual conference and other major events.

The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.

This role will work closely with our Head of Membership Engagement, the Chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).

Salary: £31,500 - £35,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, approximately twice a month and for 4 x All staff days per year.

Join Our Team!

As we seek to scale and take our owned mass participation events to the next level, we are excited to be inviting applications for a new Events Fundraising Officer to join our growing Community & Events fundraising team.

Do you have experience and a passion for developing unique and engaging events, designed to provide a platform for people to raise vital funds and awareness for a cause that is close to their hearts? Do you enjoy finding new and unique ways to attract participants, reaching those hard-to-reach people through creativity and innovation? Are you committed to providing the best possible supporter experience for people taking part in the events you have lovingly curated and created?

Then we want to hear from you!

You would be joining a passionate, bold, talented team, harnessing your skills of designing and delivering exceptional, engaging events (whether virtually or in-person).

About you:

We’re looking for an experienced events fundraiser, with a flair for project management and the end-to-end development and delivery of events.

You’ll be a confident communicator with strong marketing experience and focused on exceptional supporter experience whilst being accomplished at building great relationships with a variety of internal and external stakeholders.

Combined with excellent organisation and time management skills and the ability to manage competing priorities whilst keeping to deadlines, you’ll bring your knowledge, creativity and new ideas to help continue to shape the future of our Mass Participation challenge events team.

You will be adept at using data and insight to identify potential areas of growth and be a proactive self-starter, responsible for the complete event cycle of the events you manage and be comfortable analysing performance and making recommendations for change where necessary.

Benefits of working for Crohn’s & Colitis UK

If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply:

Closing date: 9.00am Monday 9th September

To apply for this position, please attach your up-to-date CV and supporting statement giving evidence and examples of how you meet the criteria of the person specification and what you feel you would bring to this role.

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Are you passionate about bringing together real life experience with scientific expertise to ensure everyone living with pulmonary fibrosis (PF) has access to effective, evidence based treatment and care?

Action for Pulmonary Fibrosis (APF) is the UK’s leading health and research charity for pulmonary fibrosis: a lung scarring disease that cuts thousands of lives short in the UK each year. There’s no known cure, and it’s on the rise.

We are looking for someone to join our team who has the skills and experience to grow and unite our community to take action, inspiring them with the motivation and confidence to get involved. You will be able to think on your feet, managing a varied workload with the ability to prioritise competing demands and ensure everyone who gets involved has a consistently positive experience

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Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, we support personal development and offer a range of benefits:

• 25 days holiday plus bank holidays (plus additional discretionary days around Christmas)

• Company Pension Scheme

• Flexible, home-based working  

• Access to an Employee Assistance Programme including retail discounts, access to emotional support.

• Death in Service scheme.

• Company related sick pay when 6-month probation is complete.

• A focus on personal development including access to training opportunities and coaching.

Application Details

• Your CV  

• A supporting statement outlining how you meet the knowledge and experience criteria in no more than two sides of A4

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Closing Date: Monday 9th  September

Interviews: Teams call w/c 16th September

Action for Pulmonary Fibrosis is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Action for Pulmonary Fibrosis is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. 

We are looking to recruit an Events Coordinator to work on our two major Forum events in 2025 that will be held in Nairobi, Kenya; an Innovation Forum and a Research Forum. Each event is an exciting opportunity to bring together global leaders in humanitarian research and innovation (R&I), providing a critical opportunity to amplify the impact of R&I through strategic collaboration and knowledge sharing with the humanitarian community. We are partnering with Kenya-based organisations and global steering committees to develop an engaging and participatory agenda, helping to define the future of humanitarian innovation and research. Please note, this is a fixed term role for 9 months.

You will have the opportunity be at the centre of these events in a critical role that will contribute to shaping two conferences that seek to redefine humanitarian response for greater impact and sustainability. You'll be involved in planning and participation, including travel to Kenya, through to post-event learning and evaluation. You will facilitate collaboration between our internal teams and ensure seamless coordination with external stakeholders.  You will also support Elrha teams with other event activities related to the Forums, including annual community events in the humanitarian sector.

We're looking for someone who is resourceful, proactive, and flexible, with the ability to work in a constantly changing environment.Your application will need to demonstrate: 

• Experience of event management and coordination, including supporting large-scale international and multi-cultural events. 
• Ability to collaborate with diverse and multi-cultural teams and stakeholders, including suppliers and event management companies, at all levels of seniority. 
• Excellent organisational skills, with the ability to plan and prioritise work even when under pressure of tight deadlines. 
• Experience of supporting the development of events communications materials, working with brand and accessibility guidelines. 
• An interest in creating engaging and inclusive events to promote effective collaboration among diverse participants from the humanitarian or development sectors.

Experience of managing events specifically in the humanitarian sector or working internationally, with working knowledge of other languages would be an advantage.

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.   

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 
• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 
• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (25 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 
• Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary. 

Note for applicants: 

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. 
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 

Please ensure you read the full job description, the 'Joining Elrha: Information for Candidates' pack, and complete the Personal Statement as requested in the application process. We look forward to hearing from you. 

Closing date: Sunday 8th September 2024
Interview dates: Thursday 19th September and Friday 20th September 2024

Commitment to Diversity & Inclusion 

Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQ+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

The Duke of Edinburgh’s Award exists to support young people to build life-long belief in themselves; supporting them to take on their own challenges, follow their passions, and discover talents they never knew they had.

 Today’s young people are facing a perfect storm of challenges, and it is our ambition that every young person should have the opportunity to develop the essential skills, self-belief and resilience they will need to thrive in life and in work.

 We are looking for a Director of Operations – England, to join our dynamic team. You will play a vital role in leading the delivery of the Duke of Edinburgh’s Award (DofE) activity in England, ensuring alignment with the DofE’s mission, vision and Youth Without Limits (YWL) Strategy. Whilst contribute to the ambition of reaching 1.6m participants by 2026 and remove barriers to access for the most marginalised and excluded young people.

 You will be accountable for the development and growth strategy for England aligned with the England vision and Youth without Limits Strategy.

• Oversee robust licensing, quality assurance and support for delivery partners and volunteer leaders across England so young people receive a high-quality, safe and impactful DofE experience.

• Provide strategic leadership to the England Senior Leadership Team and work collaboratively with the People Business Partners to ensure consistency across England in terms of team development, well-being, Learning & Development, and talent management.

• As a member of DofE Senior leadership group you will also contribute to overall strategic and operation leadership, collaborating with senior colleagues to ensure DofE activity is aligned behind our strategy and modelling our values and behaviours.

 About you

You will be an exceptional leader of operational teams, with the ability to translate organisational strategy into effective delivery, identify new opportunities and embrace new initiatives.

The ability to build effective relationships with a wide range of stakeholders and an understanding of the dynamics of dispersed organisations whose services are delivered by third-party partners through a workforce of volunteers.

Able to work collaboratively to achieve shared objectives, fostering teamwork and cooperation to make informed decisions in the interests of the Charity as a whole.

 If you have a passion to improve the lives of young people, and the experience and drive to lead an exceptional team of Operations staff to expand DofE’s reach and ensure every young person has a high-quality, impactful DofE experience, we would love to hear from you.

 Closing date for all applications: 9th September – Midnight

First interview: 18th and 19th September (virtual, via Teams)

Second Interviews: 25th September (to be held in person, venue to be confirmed)

 If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.

 The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check (e.g., DBS/PVG or similar), references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

 The geographical allowance is based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum.

Place of work: We welcome applications from candidates based anywhere in England & Wales. Travel to our London office will be required every 4-6 weeks for which travel expenses will be reimbursed in line with our expense policy.

Salary: £48,000 pro rata annum (£28,800 for 0.6FTE) (plus London Weighting of £2,271 pro rata if applicable)

Working hours: Part-time 22.5 hours per week (can be over three days, or split over five; other flexible working patterns considered including flexibility during school holidays for the right candidate)

Application deadline: 15th August 2024

Interviews: 2nd October 2024

About the opportunity

The Head of School Marketing will lead and deliver comprehensive, cross-organisational marketing initiatives that result in an increase in the number of schools partnering with Action Tutoring. This role will define, deliver and adapt marketing strategies that effectively communicate the charity's value proposition to schools, leading to increased interest and sales. The role will oversee all marketing activities to schools; lead and support school market research and analysis; utilise analytics to measure campaign effectiveness and will be accountable for both school marketing and the initial stages of the school sales funnel (converting qualified leads into booked sales calls with our programme department).

Key responsibilities 
 

• Strategic direction - set, adjust and operationalise a comprehensive cross-organisational school marketing strategy. 
• Lead qualification - develop and implement effective lead qualification processes to ensure that generated leads are nurtured and converted into opportunities that move down the funnel.
• Conversion strategies create and execute strategies that not only attract leads, but enhance conversion rates.
• Campaign management – Work alongside the Marketing Manager, their team, colleagues across the wider Marketing and Communications department and whole organisation to plan, implement, and oversee school marketing campaigns across various channels.
• Market Research and Analysis - Conduct regular market research to identify trends and opportunities, understand the competitive landscapes and analyse data to inform school marketing strategies and optimise campaign performance.

Person specification 
 

Essential qualifications and experience criteria:
 

• Significant experience shaping and implementing comprehensive marketing strategies to engage a range of audiences, with experience in B2B marketing ideally with schools. 
• Proficiency in lead generation and demand generation techniques and technical skills to engage a range of audiences.
• Experience designing and delivering campaigns that drive conversion of leads into sales opportunities (e.g. booking of a sales call).
• Able to work across multiple teams and departments working entrepreneurially, managing projects, ensuring the timely generation of content and delivery of messages to achieve maximum impact.
• Able to collaborate and influence others to support you and your team in growing sales pipelines by attracting customers through the top of the funnel.
• Enthusiasm for and experience of using data and evidence to inform and improve processes and ways of working.
• Right to work in the UK.

Please see the job description to see more responsibilities and requirements of the role. 

How to apply: Please submit a completed application form.
In the form you will be asked to reflect on the statements below:

1) Briefly describe a previous campaign that you designed and delivered which drove the conversion of leads into sales opportunities (or equivalent objectives). What were the results of this campaign?
2) Please share the experience you have had managing projects across multiple teams, explain how you met objectives and ensured the project team balanced any additional priorities.
3) Summarise what school-specific experience you have, or how you would seek to develop this knowledge?

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.

Join a small commercial team with big ambitions for the public library sector. We are seeking a Commercial Manager to help us realise our plans to secure a menu of commercial contracts that all of our 175+ member library services can choose to benefit from, according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.

Our Commercial Team

Currently we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 175+ member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.

In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide, but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.

This is a long term aim of ours – we are seeking to build the commercial team with this role and while it is initially a 12 month contract, our hope is that with the role in place we can generate the income to sustain and build on it.

Main purpose of role:

• Support the delivery of commercial projects across the library sector
• Lead the bidding process for new commercial projects
• Manage the mobilisation and setup of contracts and services
• Manage the ongoing delivery of commercial contracts and services including management reporting and contract / service optimisation to increase benefit to the libraries and sector
• Ensure appropriate agreements are in place with our network of library partners to support current and future commercial collaboration
• Ensure we have organisational documentation and accreditation in place to bid for large government contracts
• Support the development of beneficial procurement frameworks for libraries
• Support the development of commercial skills and capacity across the library sector
• Contribute to the growing commercial awareness and understanding within the organisation, its partners and its members.

Key relationships

• Works with the network of library leaders who are engaged in the delivery of our commercial contracts.
• Works with the Commercial Director, Chief Executive and Commercial Sub Committee to ensure effective delivery of commercial contracts across the sector, and managing commercial and financial risks
• Works with our commercial and contractual partners to deliver on contracted outcomes
• Works with the Advocacy and Communications Manager to support ensure
• Reputational risks are managed effectively

Please see the attached job description for a full description of the role, including person specification. 

Frequent travel within the UK will be required for the role.

About TastEd:

TastEd is a small and ambitious charity made up of a passionate team of people dedicated to transforming food education in schools and nurseries. We envision a world where every child learns to love eating vegetables and fruits and has the opportunity to develop healthy eating habits for life.

We collaborate closely with schools and nurseries across the UK. TastEd provides educators with engaging resources, practical tools and professional development for integrating sensory food education into their practices. 

TastEd can transform a child’s relationship with food and give them a liking for vegetables they never imagined they could have. We are inspired by the stories we hear from teachers, such as the one below. We hope you will also be inspired to apply: 

“[One pupil] was so tentative at first and stood at the edge of the class but came to the table with friends after being reminded of the rule. He now has a side dish of lettuce with every school meal - this is huge. He lives on very basic plain foods.”

Purpose of the role:

• Lead the development and delivery of TastEd’s fundraising in line with our existing 5-year strategy (2024-2029).

• Ensure the charity is financially secure and can generate consistent income to support the charity's growth by developing a range of fundraising income streams

This role offers great variety and will particularly excite someone looking to lead on fundraising and play a pivotal role in the development of a small charity.

Key Responsibilities include:

• Fundraising Strategy Development: Collaborate with the Director to develop and implement a comprehensive fundraising strategy for 2024-2029, encompassing trusts and foundations, individual giving, major donors, and corporate partnerships.

• Diversifying TastEd’s funding streams through some of the following: 

  • Trusts and Foundations: Lead the identification, application, and reporting processes for grant funding opportunities. Build and maintain relationships with grant funders to secure year-on-year grants and new grant funding.

  • Individual Giving: Develop and execute strategies to grow TastEd’s pool of individual supporters, including campaigns to increase one-off and regular donations. Engage with existing and potential donors through personalised communication and stewardship programs.

  • Corporate Partnerships: Work closely with the Director to identify and secure corporate partnerships that align with TastEd’s values. Develop proposals and manage relationships to gain corporate support through sponsorships, donations, and collaborative initiatives.

  • Major Donor Cultivation: Identify, cultivate, and solicit major donors. Develop tailored engagement plans to deepen relationships with high-net-worth individuals and secure significant gifts to support TastEd’s mission.

• Communication: Effectively communicate TastEd’s work and the vital need for our charity to a diverse audience, including donors, partners, stakeholders, and the wider public. You will craft compelling narratives that highlight our impact, engaging and inspiring potential supporters.

• Impact Measurement: Support the development of our impact measurement strategy, strengthening our monitoring, evaluation, and impact systems to ensure effective data collection that demonstrates our impact to funders and stakeholders.

• Compliance and Best Practices: Ensure effective systems, processes and legal requirements for fundraising are in place and adhere to the Code of Fundraising Practice and Fundraising Regulator requirements.

• Financial Management: Work with the Director and Treasurer to prepare and manage an annual fundraising budget. Produce timely, accurate financial reports and management information to track fundraising progress and inform strategic decisions.

• Reporting: Regularly report progress to the Director and Board of Trustees. Prepare written papers, policies, and reports for internal and external stakeholders as required.

This role offers a unique opportunity to lead and shape TastEd’s fundraising efforts, working closely with the Director and the board of trustees. Although the Director and the board will closely support you you will be the sole income generator for the charity, securing the funding needed to support our mission and expand our impact. If you are a strategic thinker with a hands-on approach and a passion for improving children’s health through innovative food education, we would love to hear from you.

Person specification:

• Passion for Our Mission: Genuine passion for improving children’s health through better food education in schools and nurseries. Driven by the belief that every child deserves healthy food and the knowledge to make nutritious choices.

• Senior Fundraising Experience: Proven experience in a senior fundraising role, having met ambitious targets and secured funds from various sources. Experience working for organisations with causes linked to food or education would be beneficial. 

• Self-Starter: Able to work independently, take initiative, and drive our fundraising efforts forward.

• Strong Communication Skills: Excellent in writing and speaking. Skilled in creating compelling reports, presentations, and grant proposals, and can clearly convey our mission to different audiences.

• Leadership and Hands-On Approach: A strategic leader who enjoys planning and hands-on work, willing to dive into details when needed.

• Relationship Builder: Ability to build and maintain strong relationships with funders, donors, corporate partners, and stakeholders.

• Good Financial Understanding: able to develop and manage budgets, track performance, and produce accurate reports.

• Good Knowledge of Fundraising Regulations: understanding and implementing rules and best practices.

• A Team Player: Effective in a small, dynamic team, contributing to a positive and collaborative work environment. Opportunities: small, shape your role, training, professional development