Service Manager Jobs in Hounslow, Greater London
Are you an experienced Media or PR professional looking for the next step up in your career?
With homelessness rates rising, St Mungo’s is looking for a creative and driven Senior Press and PR Officer to help end homelessness and rebuild lives. You will be joining a team of 4 which includes a Press and PR Lead, a part-time Press Officer, and a part-time Senior Press and PR Officer - both focussed on Fundraising and Brand PR, whilst you will be focussed on Policy and Research PR.
In this fast-paced role, you will work to build and maintain relationships with national, regional, and trade journalists to tell varied and compelling stories from one of the UK’s leading homelessness charities. There will be opportunities to speak to services and people with lived experience of homelessness to build timely PR on some of our core issues. With this role, you can also expect to:
- Be part of a busy press office, with journalists contacting us on anything related to service visits to commentary on the Renters’ Rights Bill
- Write creatively and to a variety of audiences, using the full set of tools in your PR arsenal: press releases, opinion pieces, quick-fire comments, photo galleries, and letters to editor
- Be trusted counsel to members of the senior management team and colleagues across the organisation in relation to Press and PR work, providing briefings and practice interviews where appropriate
- Devise timely PR stunts to ensure that homelessness remains high on the media agenda
About you
You might already be working as a Senior Press and PR officer looking for a new challenge or looking for the next step in your media career. Either way, we are looking for a positive, patient, and agile communications professional who has news sense and a genuine interest in supporting the aims and ambitions of St Mungo’s. To be successful in this exciting role you will be someone who:
- Thrives under-pressure and can juggle multiple and competing demands, while prioritising your own workload.
- Is a team player who is happy to take ownership of projects and step up to support colleagues as required.
- Works with a solution focused approach who can see the ‘big picture’ and problem solve in a pressurised environment.
- Has excellent written and verbal communication skills supporting effective relationship building with a variety of different people.
- Has experience of delivering proactive PR and communications campaigns and the ability to deal with crisis communications.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 9 October 2024
Interview and assessments on 17-18 October 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
About us
King’s Business School (KBS)is a top five rated business school for business and management studies in the UK.
As part of the World class King’s College London the focus of the Business School is to develop bold ideas to tackle the world’s major challenges. We foster the knowledge, confidence, and adaptability our students will need to be the right kinds of leaders for the economy and society.
As the school celebrates its 6th birthday, we continue to invest in achieving a wide range of Business School accreditations to identify areas for growth and encourage continuous improvement within the school.
The role sits within the Business Operations function, and you will work in the Accreditation team to directly support the maintenance of the KBS accreditations alongside Business Operations colleagues.
About the role
The school holds a triple crown accreditation having AACSB, AMBA and EQUIS as well as other accreditations such as Small Business Charter and Bronze Athena Swan Award. The Senior Projects Officer (Accreditation) will play a crucial role in working alongside the Strategic Projects Manager (Accreditation) and the Associate Dean (Quality Assurance & Accreditation) to ensure effective implementation and coordination of the faculty’s accreditation function.
The role involves working alongside multiple functions and stakeholders in the faculty (business operations, alumni, careers, and external engagement) on multiple and varied activities, including collation of data for annual report submissions, overseeing, and servicing the Accreditation Steering Group, supporting accreditation visits, and providing accreditation project support across the Business School. You will represent the Business School at relevant events, gain training in a wide variety of Quality Assurance and Accreditation processes and will contribute to coordinating additional projects across other faculty functions.
The ideal applicant will be confident at gathering, collating, and presenting quantitative data in different formats, coordinating multiple and competing projects, and be confident communicating with internal and external stakeholders at all levels to deliver a quality project coordination function.
King’s Business School embraces equality, diversity, and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian, and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.
Contact details: Rachel Rice.
Closing date: 27 October 2024.
To apply, please click “Apply Now”.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 30th September 2024
Interviews: Wednesday 2nd October 2024
For further information and an application pack please click the apply button
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Homebased.
An opportunity for you to drive forward excellence in planning and risk within our Dementia Support & Partnerships, a large and multi-faceted directorate, featuring over 1100 employees and 2000 volunteers; all working to make a difference for those affected by dementia.
This role is responsible for the development, monitoring, and continuous improvement of the directorate’s planning and risk management processes and systems. Ensuring successful oversight and monitoring of these plans and identification and management of risks and resources related to our services, corporate partnerships functions and practice and compliance functions.
The role holder will be responsible for:
- Leading on the development of business planning with responsibility for effectively managing, reporting, and monitoring on progress against directorate and functional level plans, and understanding how these plans translate into the charity’s strategic priorities and objectives.
- Responsible for early detection of challenges, resource, capacity issues arising in forward plans, offering solutions, and contributing to directorate improvement planning.
- Monitoring and reporting on risk registers and mitigations; working with the leadership teams to identify risks and future mitigating activities through planning processes.
- Supporting early planning, coordination, and communication of findings related to internal audits applicable to the directorate; supporting with the development and monitoring of relevant improvement plans.
- Development and reporting of measurable targets and performance indicators.
About you
You will have experience of developing and monitoring multi-faceted business planning and risk processes, you will be competent and confident in leading and project managing this process working collaboratively with teams and senior leaders. Experienced in developing, analysing and using data insights and measures to inform performance against plan and future vision.
You are:
- Someone with exceptional attention to detail, methodical and able to create innovative processes that engage others.
- You will have exceptional verbal and written communication skills.
- Comfortable to lead forums and conversations with leadership teams and managers to instil confidence, trust, and purpose when it comes to planning.
- Someone that can engage and motivate others.
- A team player, supporting colleagues, collaborating with others to find solutions.
- Able to meet deadlines, to plan ahead and prioritise effectively, and deliver to timescales.
Closing date: 14th October 2024
Interview date: 23rd and 25th October 2024
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
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Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
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Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
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Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
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Lead on the annual business planning and budget cycle for the income generation
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Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
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Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
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Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
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Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
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Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
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Accurately forecast and monitor against income generation targets
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Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
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Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
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Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
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Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
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Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
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Adhere to all TSA policies, procedures, values and behaviours
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Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
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Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
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Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
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Strategic thinking and planning
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Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
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Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
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Experience of building relationships with major donors and corporate supporters
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Demonstrated experience of developing strategies and business plans
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Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
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Experience of developing standard operating procedures and embedding them in day-to-day operations
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Experience of managing budgets
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Able to set and manage ambitious income targets
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Able to grasp complex issues and communicate complex issues simply
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Quick learner and able to onboard swiftly
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Experience of working with customer relationship management databases (please note that we use Beacon)
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Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
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Able to work with people with a wide range of abilities, with a warm empathetic style
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Experience of collecting and monitoring data to analyse service impact and drive service improvements
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Excellent communications skills (oral and written)
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Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
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Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
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Fundraising or communications qualification
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Experience of working with people living with learning disabilities or autism
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Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.
Title: Development Officer, UK (Maternity Cover)
Department:Development
Reports to:Senior Manager, Donor Engagement UK
Matrix Management: N/A
Supervises: N/A
Hours:20 hours per week, flexible
Location: Homeworking in UK
Salary: £30,000 - £35,000 pro rata
Duration of Contract: Fixed Term - Maternity cover contract (9 months)
Position Summary
The African Wildlife Foundation is Africa’s largest and oldest international conservation organisation with its HQ in Nairobi Kenya. African Wildlife Foundation’s goal is to create a movement across the continent that ensures expanding economic opportunity coexists with thriving wildlife and healthy ecosystems.
AWF is seeking a confident and highly organised Development Officer to join our ambitious External Affairs team on a part-time basis for 9 month maternity contract, beginning end September. The team is committed to cultivating a diverse pipeline of donors – individuals, corporations and foundations - and stewarding current donors whose contributions support AWF’s mission to ensure that wildlife and wild lands endure in modern Africa.This role is central to delivering AWF’s fundraising goals in the UK.
Reporting to the Senior Manager, Donor Engagement UK, the Development Officer’s role is to provide back-end support to the UK fundraisers supporting the moves management process and smooth running of the virtual office, ensuring compliance with UK laws. The position will manage all elements of the virtual office, administration and reporting and support the team in managing portfolios of donors and prospects targeting mid-level and high net worth individuals, corporates and foundations.
Key Responsibilities
Administration
- Manages virtual offices and membership programme payment processing in collaboration with our data services team based in the US.
- Manages post where it relates to membership mailings. Manages orders for stationery and AWF materials needed to support mailings, events, and donor management (internal and external contracts).
- Support UK Director and Senior Manager, Donor Engagement in organising donor meetings.
- Manage travel and logistics for visiting AWF staff to the UK.
Portfolio growth and stewardship
- Works closely with the global research team to develop prospect lists for UK donors/partners – ensuring AWF is using the best possible tools for research and prospecting in the UK mindful of GDPR.
- Support fulfilment of UK donor stewardship plans to ensure all donors have appropriate and considerate communications from AWF working with AWF’s Communications team, Digital Officer and Director of Annual Giving.
Donor Information Management
- Oversees RE records for UK donors and prospects, making sure mailing lists are correct and can easily be drawn down for communications, maintaining accurate records of all donor interactions, individuals’ programmatic interests, trends in giving, and type of support to solicit.
- Works with Data Services and the UK team to review portfolios and make sure amendments are made on Raiser Edge ( RE).
Content Development and Communications
- Manages regular mailings to target audiences, as well as invitations to organisational wide donor engagement activities.
- Sends donor acknowledgements by email and phone calls (for smaller gifts).
Requirements and Skills
- Knowledge of the UK fundraising market, UK data protection guidelines and best practice and experience of working within these guidelines.
- Demonstrable knowledge of all Microsoft office packages, mail merges and mailchimp software.
- Experience with Blackbaud Raiser’s Edge software.
- Persuasive written communication skills in both creative and technical formats.
- Excellent interpersonal skills with ability to relate to people from a variety of cultural and national backgrounds.
- Demonstratable experience working remotely and independently. Global team working experience preferred or working across time zones.
- Excellent organisational and time-management skills
- Bachelor’s degree
- Demonstrated knowledge of conservation in the African context preferred
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:
- Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
- Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.
You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.
About the Role:
- Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
- Lead the proposal/concept development process for T&F and MA Partner offices submissions.
- Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
- Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
- Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
- Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.
About You:
To be successful in this role, you will need:
- Educated to bachelor’s degree level.
- Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
- Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
- Significant experience and knowledge of effective budgetary control and grant management.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
- Strong and well-developed analytical skills coupled with strong bid and report writing skills.
Why you should apply:
Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
40 hours per week, shift work, including weekends and bank holidays
Salary:
- Days £25,490 per annum
- Waking Nights £27,352 per annum
Overtime and Bank Holidays paid time and a half Location: North Kensington, W10
About the Role
We are looking for experienced support workers who has worked in residential and or youth Services that is keen to continue developing their skills in an organisation that has strong values on how we work directly with young people. The support workers will assist young people to achieve their goals, dreams and inspiration. The home supports many young people, everyday will keep you active and no day is the same.
We work with a range of professionals to give our young people a strong start when they move into independence. The candidates must be creative in how they engage with young people aged 16-24 and must have a strong understanding of safeguarding.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Applicants should have
- At least one year’s experience of children’s homes, semi-independent settings or youth work.
- Experience of working with young people with complex needs (such as neurodiversity, sexual exploitation, criminal exploitation)
- Clear understanding of safeguarding Regulations and Procedures. Awareness of the key issues and areas of practice within a residential setting, including security and health and safety.
- An awareness of issues facing young people such as bullying, gangs, radicalisation, self-harm, sexual exploitation and how these impact on behaviour. Understanding of the impact of trauma.
What you should expect from us
- Competitive pay and reward structure offering salary progression based on performance.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
The client requests no contact from agencies or media sales.
Executive PA Support Officer
Location: Remote
Contract: Fixed Term Contract, Fixed term to 31 March 2025 (possibility of extension dependent on funding)
Hours: Full time 35hours per week
Salary range per annum: £34,772
Closing date: 5pm 10/10/2024
Potential interview date: 16/10/2024-17/10/2024
The opportunity
We're looking for an experienced Executive PA Support Officer to join our lovely team for a 6-month fixed-term role, with the possibility of extension. You'll work closely with the Executive Team and Senior Leadership Team, providing key organisational support and ensuring everything runs smoothly for senior management and the Board.
This is a fast-paced role that requires someone who thrives under pressure, can effectively manage schedules and coordinate meetings, and can adapt quickly to change as our business grows.
About us
Standing Together was founded 20 years ago with the ambition to eradicate domestic abuse by transforming the way organisations and individuals think about, prevent, and respond to it.
We are a national charity bringing communities together to end domestic abuse. Standing Together pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model for keeping survivors safe and holding abusers to account.
Our organisation is experiencing an exciting period of transformation. Five years ago, we were a close-knit team of around 30 staff, mostly office-based in Hammersmith, London. Today, we’ve expanded to a dynamic team of 70, with the majority working remotely across the UK. As we look to the future, our ambition is not only to maintain the strong foundation we’ve built but to grow and evolve further. This is a pivotal moment where you can have a significant impact—shaping our culture, enhancing our professional standards, and refining our services and processes. Together, we’ll drive this next phase of growth and success.
Benefits:
- 25 annual leave days Holiday plus all English bank holidays
- 1 day's leave for religious / cultural observation
- Salary Sacrifice Pension scheme
- Private Healthcare Scheme (post probation)
- Flexible working opportunities
- Training and development opportunities
Applicants must have existing Right to Work in the UK and undergo a Basic or Standard Disclosure & Barring Service (DBS) check (paid for by Standing Together), in-line with role requirements and Charity Commission guidance.
Here at STADA, we do not discriminate in employment based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status or genetic information. STADA is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. We welcome and encourage applications from candidates of all backgrounds and experiences.
How to apply
If you’re interested in applying for this role, please apply here, on the Hireful website. You will be asked to submit your CV and complete a statement (max 800 words) demonstrating how you meet the person specification found in the Job Description.
Please also look at the job description and personal specification, which you can download from this page (on the right hand corner).
REF-217 067
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Sponsorship Operations Team Leader
Location: Hybrid, Old Street, London
Salary: £38,206 per annum
Hours: 34.5 hours per week
Department: Supporter Engagement and Operations
Job Type: Full-time
Contract Type: Fixed term until 24 October 2025 (to cover internal secondment)
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
The Supporter Engagement and Operations team is the heart of our supporter engagement and retention at Plan International UK. The team ensures that Plan effectively communicates with its supporters and delivers key logistical requirements for our fundraising, ensuring the smooth functioning of our day-to-day operations. We are now looking for a dynamic and experienced person to lead the Sponsorship Operations team to deliver an exceptional service to our supporters in the end-to-end delivery of the child sponsorship process workflow and sponsorship operations and maintaining quality sponsorship data to enhance the sponsorship experience.
Key deliverables will include delivering the end-to-end processes required for child sponsorship in a timely, efficient, and compliant way; ensuring up-to-date and accurate procedures and guidance exist for all sponsorship operations; prioritising the team’s workload to meet service level agreements and proactively looking for opportunities for continuous improvement to enhance the sponsor experience by reviewing and evolving our processes.
You need experience of safeguarding, child protection and a strong understanding of Data Protection 2018 / UK GDPR – for data protection. You’ll also be responsible for providing leadership that promotes inclusivity, excellence, and teamwork within the Operations teams.
In this role, you’ll have the opportunity to make a real impact while leading a team that is passionate, innovative, and committed to our cause – if this sounds like something you’re interested and experienced in, we’d love to hear from you.
The deadline for applications is 23:59 on Monday 30 September 2024
Interviews will take place on Thursday 10 October 2024
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-216952
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
This role is part of a small team that forms the secretariat for two vibrant, dynamic networks of mission-driven asset owners: the Charities Responsible Investment Network (CRIN) and the Responsible Investment Network – Universities (RINU). We support members to align their investments with their social and environmental missions and values through a tailored programme of networking, advocacy and educational activities. The networks are unique spaces, enabling members to collaborate, share best practice and be leaders at the cutting edge of thinking around what it means to be a responsible investor.
You will make a significant contribution to our team by supporting the design and delivery of our annual workplan for CRIN and RINU and engaging members to participate in network activities. You will be key to ensuring the smooth running of the secretariat, including monitoring and evaluation to ensure that our work is as impactful as possible.
The secretariat sits in ShareAction’s Investor Engagement team, which engages with a range of actors to develop and drive up standards of responsible investment. You will work closely with the Senior Engagement Manager (Asset Owner Networks), who manages the work of the networks, and with the Senior Research Manager (Investors), who supports members to leverage research and analysis, and engage with their financial service providers, such as asset managers and consultants.
In this fast-paced role, on a day-to-day basis, you might be:
- Designing new projects (such as an educational workshop or advocacy initiative) for our annual workplan of activities.
- Responding to enquiries from and holding meetings with members or prospective members (foundations, trusts, operational charities, universities and colleges).
- Organising quarterly member meetings, as well as other workshops on topics such as participatory decision-making in investment, artificial intelligence and responsible investment, or divestment and the arms trade (scheduling, agenda drafting, note taking, facilitating discussions and coordinating follow-up actions).
- Writing case studies or articles to showcase the cutting-edge work of members.
- Conducting small research tasks and drafting discussion papers to inform members of responsible investment approaches and best practice.
- Sending emails to members informing them of relevant events, news and research.
- Designing and sending surveys to collect data on members and their impacts.
- Updating records, including information on members and their investments, their participation in network activities, and their payment of invoices.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
This is a fixed-term role for 12 months where you will work full-time, or we would consider part-time hours of 0.4 FTE (4 days per week).
What you’ll bring to the team
We’re looking for someone with excellent organisational, communication and interpersonal skills. You’ll be confident in managing projects and events and comfortable in a fast-paced work environment, working across multiple different projects. You’ll be enthusiastic about movement building and working collaboratively as part of a network and able to develop good relationships with a range of internal and external stakeholders. You’ll have a proven ability to communicate well with a variety of different audiences.
While we hope we’ll find someone with the majority of the skills and experience on the person specification, we’re really keen to hear from you even if you don’t have them all. This is a varied role, and we’re looking for someone willing to get stuck in and learn: you’ll have the opportunity to develop and hone skills in network building, relationship management, project management and research.
We’re not looking for someone from a specific sector: you may have some experience in the charity or university sector, in environmental and/or social justice campaigning, or working on corporate or financial sector standards. You may be at an early stage in your career or someone with more experience who is looking for a change. Most importantly, you’ll have a real passion to make a positive difference for people and planet and be excited to shape the work of two networks at the cutting edge of thinking around what it means to be a responsible investor.
We are currently formalising our hybrid working policy; however, there is an expectation that you will be able to attend the London office or meetings at least four times a month. This role will require close collaboration with colleagues and network members, so it is important that the successful candidate can join us in person when required.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- Unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9 am on Monday 7th October 2024.
First-round interviews: Wednesday 16th and Thursday 17th October 2024 (online).
Second-round interviews: Tuesday 22nd October 2024 (in person at our London office).
Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone.
Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.
We’re looking for someone to join our small, busy Marketing and Communications team for a short-term contract as our part-time Marketing and Communications Officer. This role would be ideal for a freelance or portfolio worker.
We work with a team of incredible individuals across Wimbledon Guild. Our job as a Marketing and Communications team is to provide marketing support to each department - making sure that people who are eligible for support are aware of how Wimbledon Guild can help, as well as telling the stories of the people that Wimbledon Guild supports.
As Marketing and Communications Officer, you’ll act as a brand guardian and make sure that our recently developed brand voice and visual identity are consistently and correctly applied across everything that we do.
We’re looking for a team player who is comfortable getting stuck in as there will be occasions where you need to get involved in things that may be outside of your direct job role. The ability to work with different teams and with individuals from a diverse range of backgrounds is essential. We’re looking for someone who has a high level of attention to detail, who is enthusiastic, motivated and gets things done.
This role is a short-term contract position ending on 31st March 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and Make a difference to Children living in residential Care.
- Starting Salary: £ 27,352
- Overtime and Bank holidays paid time and half
- Shifts: 22.00 - 8.45 - 40 hours per week
- Working Hours: Full time 40 hours, including weekends and bank holidays
- Location: Balham (SW12)
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the Role
As an Experienced Children's Residential Practitioner, you will provide direct support and care for young people aged 12 to 17 years. Our young people have complex emotional and mental health difficulties (such as trauma and loss) and often struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at building life skills, develop a restorative learning approach to behaviour and manage their own safety within the community.
St Christopher’s Academy
At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
What are we looking for?
- Desirable Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway).
- Minimum of 1 years’ experience working and supporting Young People to achieve their full potential.
- Ability to build and promote trusted relationships while maintaining professional boundaries.
- Experience of achieving outcomes as part of working in a service and the records which evidence that.
- A working knowledge of key legislation regarding Safeguarding practices relating to children and young people
- Understanding of the issues experienced by young people such as bullying, gangs, radicalisation, self-harm, sexual exploitation and how these impact on behaviour.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve great things.
What you should expect from us
- Starting salary of £27,352 per annum.
- Tailored career development plan through our “St Christopher’s Academy”.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, Mental health and therapeutic interventions ,
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Employee Awards based on performance and length of service.
The client requests no contact from agencies or media sales.
Marie Curie is looking for a Community Fundraser to cover the North London area. (additional £3,500 pa LLW)
To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.
Our Community Fundraisers are the face of Marie Curie in their local communities, building relationships and networks with a wide and varied range of supporters. From local businesses to local fundraising groups and everyone in between. Reporting to the Head or Deputy Head of Region and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide support and guidance to people who fundraise and volunteer for Marie Curie across our regions, helping them achieve their ambitions and ultimately raise vital funds for Marie Curie.
The Community Fundraiser role is one where you just don’t know what happens one week to the next as you never know who will choose to support Marie Curie in your community!
The role would suit someone who can be flexible and react in a calm, measured manner to whatever the day brings, who is excited by potential and is ambitious, and who can deliver a high standard of customer service (supporter stewardship) to everyone they meet.
Community Fundraisers are remote/hybrid based, with some presence expected at your local office or Hospice. It is expected that you will be based within or in close proximity to the region e.g. North London. For this role, the post holder will need to be willing to travel to Embassy Gardens (Embankment, SW11 7BW) occasionally. Due to the requirement to be London based, this post holder can choose if they opt to recieve an additional £3,500 LLW on top of the offered annual salary. If selected, the candidate will cover the cost of travel into Embassy Gardens themselves.
This isn’t a role where you will be behind a desk every day, a good Community Fundraiser has a willingness to be out and about within your region meeting and supporting fundraisers.
For further information relating to this position, please check out the Candidate Pack. Proposed interview date: Thursday 3rd October.
If you would like to know more please email Jo to arrange a conversation about the role and next steps, contact info is in the Candidate pack.