Service Manager Jobs in Coventry, West Midlands
Do you enjoy project coordination, collaborative work and building partnerships? Do you want to support families and help ensure that every child in London gets the best start in life? Join Home-Start London as Operations Coordinator!
Location: Home-based, with regular travel in London
Salary: £33,800 FTE pro-rata
Type: 6 months fixed term contract, with potential for extension
Hours: P/T 14-21 hours per week, hours can be worked flexibly
About Home-Start
Home-Start is here to ensure that no parent or carer with young children feels alone. Through volunteer-led home visiting support, we provide emotional and practical support to parents and carers with young children facing challenges such as isolation, mental health difficulties and poverty. With our support, families avoid crisis point and children thrive.
Home-Start London is an independent charity that connects and strengthens the 16 local Home-Starts in the capital so that together we can reach more families. Collectively, our network supported over 6,500 families including 9,500 children last year.
About the role
Working closely with the Director and Home-Start staff, volunteers and partners across the capital, you will play a vital role in ensuring the successful delivery of our joint projects and activities from our peer learning groups and network events to our growing portfolio of funded partnerships.
What you'll be working on:
- You’ll take the lead on coordinating our peer learning groups, joint research and volunteer recruitment campaigns
- You’ll support the Director to secure and manage funding partnerships, including monitoring plans and budgets
- You’ll oversee development and monitoring of Home-Start London’s annual operational plan
- You’ll regularly engage with local Home-Starts and partners, ensuring they are shaping our work
- You’ll oversee logistics for network events
- You’ll provide administrative support, from raising invoices to organising/chairing network meetings
- You’ll create content for our website and social media to help promote our work
- You’ll manage office volunteers, ensuring they are happy, effective and well supported
About you
To thrive in this role, you will be highly organised with excellent multi-tasking skills and previous experience of project coordination and/or operational administration. You will be a great relationship builder, able to support people to work together effectively while ensuring agreed targets are met. As much as you enjoy collaborative work, you will also be happy working independently under your own initiative.
This job is for you if you:
- have experience of successfully coordinating projects involving multiple partners
- have experience providing office administrative support and organising events
- have strong written and verbal communication skills
- are able to develop and monitor work plans and budgets
- are able to take initiative and work independently
- are confident in building and maintaining positive working relationships
- are confident in use of MS Office, including Excel
- are flexible and able to manage changing priorities and deadlines
- have a commitment to and an understanding of safeguarding, equal opportunities and maintaining confidentiality
Inclusion matters
Home-Start London is committed to equality of opportunity and diversity. We encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and fair selection process.
Don't meet every single requirement? Who does! If you're excited about this role but your experience doesn't align perfectly, we'd love you to apply anyway. If you’d like to, then give us a call for a confidential conversation about the role. If this isn’t the right one, we may have other opportunities that could be.
How to apply
See job pack for full details. To apply for this role, please click the "quick apply" button below. You will be asked to provide a CV and cover letter (no more than two pages).
Closing date for applications is 9am on 8th October.
Interviews will be held w/c 14th October.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: in London: £47,304 / Out of London: £44,753
- Hours: up to 35 hours
- Contract type: fixed term - up to 24 months.
- Location: we really don’t mind, working anywhere in the UK from home would be fine. There will be occasional travel to meetings in the UK (mainly in London and Bristol so you need to be able to travel there.) Depending on your location you may be able to work in a hybrid way in our Bristol or London office
- Closing date: 20 October 2024
- Week commencing interview date: 4 November 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
This is an awesome role focussed on improving our ways of working and processes when it comes to those who support us. We want all of our supporters to have a first class experience when they decide to donate their time and/or money to supporting children and young people with cancer and their families. However we know that as an organisation we have more to do to make this happen and the time is now.
Working in Income Generation, this role will take a recently conducted diagnostic carried out by a business improvement consultant and not only work through the next steps but make change happen, prioritising the areas with the biggest wins. This role really will have a lasting legacy in the organisation.
We're not just looking for someone to map change, this person will lead operational design and process re-engineering that transforms the Income Generation directorate and it's workforce into high achievers.
You’ll be based within the Project Management Office (PMO), a supportive team of professionals that lead transformational change across the organisation as well as corporate planning. You’ll also have close relationship with the Head of Planning and Strategy in Income Generation as well as the Associate Director Supporter Engagement.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Building on the diagnostics carried out already within Income Generation directorate to optimise organisational design and scope improvements.
- Using the diagnostics to identify pain areas, develop a sequenced plan to tackle these issues and then implement the plan to improve performance, processes and services i.e. “getting hands dirty”.
- Embedding a culture of improvement in the organisation and developing these capabilities within the workforce.
- All of these activities will involve facilitating workshops, engaging audiences with tailored communications, debating and negotiating ideas with leaders, managing governance, risks and dependencies, evaluating progress etc.
What do I need?
The key skills we’re looking for in this role are:
- Experience of delivering transformational change by using process improvement principles & methodologies such as TQM, Kaizen, Lean Six Sigma to design services and processes that deliver value, efficiency, higher quality, lower costs and better results
- Ability to do big picture thinking and drive the change that is needed, don’t sit back and react to the change that is happening.
- Challenging directly with assertive communication style balanced with caring deeply through consultative and listening skills.
- Being curious, looking beyond the obvious to get the real picture.
- Being proactive to get stuff done but in a flexible way, not being tied to a solution and having a healthy dose of pragmatism
- Strong analytical and evaluation skills.
- Creative thinker and ability to encourage innovation amongst colleagues
- Ability to deal with ambiguity and make smart decisions with limited information and changing priorities as well as support people to define issues.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US.
The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record keeping and analytics they need to inform their growing operations.
Role
This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.
International Accountant Responsibilities
— The responsibilities of the International Accountant will include, but are not limited to:
International Accounting Operations
- Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
- Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
- Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
- Work closely with Human Relations Specialist on payroll and benefits administration processes.
- Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
- Audit corporate credit card(s).
- Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.
Budgeting and Financial Planning
- Assist in preparation of the annual organisational and department budgets.
- Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
- Assist staff to self-manage budgets.
- Support financial planning and forecasting including developing scenarios for growth.
Cash Flow Management
- Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
- With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.
Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)
- Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
- Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
- Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.
General and Other
- Develop and manage relationships with accounting-related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
- Develop and maintain an asset inventory/schedule.
- Support for MRI/PRI activities as needed.
- Continually improve internal financial processes.
- Potential management of banking relationships, international wire transfer and/or other payments systems.
- Occasional travel as required for execution of duties.
- Other duties as are consistent with accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful International Accountant candidate will likely reflect much of the following profile:
Essential
- Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
- Accounting experience in philanthropy or non-profit.
- Experience in multiple tax jurisdictions and working in multi-currency environments.
- In-depth IFRS knowledge.
- Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language).
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE
Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you want to support young people to find their path to success, then this is the job for you.
Location:We work from home with regular travel to members schools – as such a full driving licence and access to a vehicle is essential.Due to the location of our members, we are specifically looking for candidates located in Birmingham, London (within the M25), and Manchester.
About the role: as School Membership Coordinator, you will have the opportunity to combine flexible working from home with hands-on delivery of impactful programmes in schools, supporting our members.
Key to this role is ensuring that schools are actively engaged with us, guiding and helping them to make the most of their membership with Future First. You will support a portfolio of member schools remotely, working 3-4 days per week from home. This gives you a great opportunity to build meaningful relationships with new and existing members.
We envisage 1-2 days per week delivering in-person support across our network of member schools – and although we will always try to minimise travel, the geographic breadth of our reach, means that there will, on occasion, be longer days and overnight stays.
Duties and responsibilities
- Build and maintain effective and proactive relationships with member schools
- Working closely with key contacts to plan and deliver impactful school workshops
- Work with colleagues to support delivery with employer partners
- Grow our membership with effective and impactful sales
- Contribute to our growth strategy
- Be part of an effective, small team
We are seeking someone who is organised, great at managing relationships and confident in delivering workshops to young people in schools. You will have some experience of CRMs, a full driving licence and access to a vehicle.
How to apply:
Closing date: 2 October 2024 - please note that we will review applications as they come in and interview candidates on a rolling basis. We reserve the right to close the application window early depending on the volume of applications received.
Please submit your CV along with a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First.
For more information please see attached job pack
The client requests no contact from agencies or media sales.
The Enablement support worker will also support service users to build on their existing skills, and develop valuable life skills through delivery of a range of courses. The required approach is strengths-based, individual to each person they support, and will involve working closely with the friends and family of their service users to achieve the best possible outcomes.
Key responsibilities
- Conduct home assessments for the people they support in a 1-to-1 capacity, followed by six monthly or twelve monthly reviews.
- Deliver support within community based settings across the city.
- Deliver Life Skills Education Courses and Technology Skills Courses.
- Support their enablement contract with defined KPIs and outcomes, and provide ongoing monitoring and impact reporting.
- Build and manage relationships with external partners and local authority referrals to meet project outcomes and ensure service standards.
- Refer those who require additional support to external partners and the Low Vision team.
- Keep up to date with relevant legislation and best practice.
- Provide and support a comprehensive training program for Enablement volunteer champions and other supporting volunteers. Assist in supervising and promoting development of volunteers, ensuring they work in line with best practice and organisational policies.
The ideal candidate:
- Organised individual, capable of managing a complex and varied workload within a busy environment.
- The ability to motivate and engage with a variety of people in varied settings will be a significant advantage.
- Creative person with a “can do” attitude
- High level of interpersonal skills necessary with an ability to establish and sustain trust.
- A team player passionate about developing services that make lives better.
- A positive, outgoing and confident approach, and well versed in identifying risk, understanding and responding to the differential impact that stigma, inequality and discrimination can have on communities and groups.
Skills, knowledge and experience:
- Experience of undertaking assessments and developing support plans in line with identified needs.
- An understanding of person-centered principles, and the ability to implement person-centered practices into the day to day role.
- Experience and the ability to confidently present in group settings.
- An understanding of how to provide quality support to people with sight loss or a disability.
- Experience of leading, managing and supervising volunteers.
- An understanding of a CRM system such as Charity Log.
- Understanding of support services provided by the third sector and other organisations in Birmingham.
- Up-to-date knowledge of legislative frameworks and key issues relevant to the post.
- Level 2/3 in Health & Social care.
- Minimum of 5 GCSES (A*-C/9-4).
Benefits:
- 28 days leave per year including bank holidays, plus additional concessionary days.
- Robust pension scheme options
- Life assurance worth 4x annual salary
- Subsidised lunch
- Employee Assistance Programme
- Access to employee discounts via Blue Light Card
REF-216 907
Post 1; Full time- 36.5 hours p.w.
Post 2: Part time 29.2 hours p.w
Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.
Context of role
Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull
We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.
Role purpose
The Welfare Benefit caseworker will provide a high quality advice service for people affected by cancer.
The post holder will provide this service in outreach settings across Birmingham and Solihull. Delivery will be integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients.
You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.
Closing Date: 7th October 2024 at midday
Interview Date: Monday 21st October 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will work with young people between the age of 17-25 with needs related to substance misuse, including those that are affected by their parent’s substance misuse. The purpose of the role is to engage young people in a variety of interventions, using a young person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
Based in the Transitions team you will support young people with multiple risk factors and substance use. Our Complex Needs Practitioners work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health, social care, education and criminal justice.
A core part of the role will be working with young people and their families to address holistic support needs across all aspects of the young person’s wellbeing. This could include diverse work related to homelessness, family work, exploitation, physical and emotional health as well as substance misuse.
An energetic and confident self-starter, you have proven experience within health and social care, particularly working with young people and supporting them through mental ill health.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Apply via our website! Please submit a CV and supporting statement which should clearly outline your skills and experience.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From
1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse Operative
Birmingham B7 5QT
Salary: £18314.40 per annum
Location: Birmingham, B7 5QT
Hours: Part Time, 30 hours per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Warehouse Manager
FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.
These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.
Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.
We will be actively interviewing candidates as they apply.
The Role
To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training will be provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.
Key duties and responsibilities:
1. Operations
· Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food
· To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow
· To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
· Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
· Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
· Ensuring great customer service in delivery
· Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
· Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run
· Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
· Undertake all checks and procedures from pre-delivery to post-delivery
· Ensure lock up, parking and storage of vans and equipment following completion of deliveries
2. Volunteer Communication & Co-ordination
· Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively
· Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
· Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
· Participate in end of day reviews and planning for the next day’s activities
· Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times
3. Standards
· Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
· Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)
4. Administration
· Ensure that food movements are accurately logged on the electronic stock management system
· Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
· Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.
Person Specification - Skills, Qualities & Experience
Skills
· Excellent, clear and proactive communication skills, both internal and with external stakeholders
· Team working skills, including both the ability to delegate and to develop people with a positive approach
· Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
· All round good health and ability to do physically demanding work at times
· A positive and creative attitude in support of our FareShare & partners values
· A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
· A flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
· Up-to-date driving license
· IT literacy, in particular of using Microsoft applications (Outlook, Word
· Sound numeracy skills
· Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)
Desirable Experience
· Experience of working in a warehouse environment, preferably with food
· Experience of working with individuals who may feel vulnerable or need support
· No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)
· Previous multi-drop experience is preferred however not essential.
· The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery
· A good geographical knowledge of the County and surrounding area would be helpful.
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
We will be actively interviewing candidates as they apply.
The client requests no contact from agencies or media sales.
ABOUT AID ALLIANCE
The Aid Alliance is a collaboration between 25 leading international development NGOs, hosted by the sector trade body BOND. Aid Alliance aims to defend the UK’s commitment to Overseas Development Assistance (ODA) of 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
The Campaign to defend aid and development is a collaboration between 25 leading international development NGOs, hosted by the sector trade body Bond. The Campaign aims to restore and defend the UK’s commitment to Overseas Development Assistance (ODA) back to 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
MAIN PURPOSE OF THE JOB
Supporting the area Field Organiser, in their work with groups of local people in and around small towns across the county in which they are based, this role will both organise and mobilise members of the public to take actions supportive of overseas aid and international development, including the climate crisis. As part of a team, you will help build an active local community presence to support the Campaigns aims in key locations across England. The ideal candidate will have excellent interpersonal skills, excellent organisation, logistical and administrative skills, with a strong commitment to the aims of the Campaign.
Candidates should be based in one of the following areas:
- Durham
- North Yorkshire
- Northumberland
- Tyne and Wear
Applicants should specify in their cover letter which area they are based in.
MAIN RESPONSIBILITIES
- Building relationships with key local networks and volunteers
- Research and analysis of key locations
- Administration of meetings and events designed to engage with local audiences, leading and chairing meetings as required. Support the rest of the Field Organiser team with sourcing venues and budget management
- Maintenance social media channels (Facebook)
- Collaborating with working group colleagues as required
PERSON SPECIFICATION
- Experience of field organising and working with community groups, social movements or in local charity fundraising is desirable
- Excellent interpersonal skills, specifically relating to members of the public, especially recently retired volunteers or activists
- Strong organizational skills
- Lived experience of local communities and demonstrable knowledge of specific local areas in their home county.
Essential Criteria - The Candidate will need to have a full driving licence.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter by midnight on Thursday 17th October 2024.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking apply.
The client requests no contact from agencies or media sales.
Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.
We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out;
- Various office and supporter database tasks as well as taking donations over the telephone from supporters
- A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations.
- Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters
You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess a good standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.
Salary is £20,545.60 for 4 days per week (£25,682 FTE). The role can be home or office based with a minimum once a week attendance at the National Office in Birmingham. Additional days on site will be required during the induction phase (up to 3 months).
Closing date: 30th September
Interviews will take place at our National Office in Birmingham.
PREVIOUS APPLICANTS NEED NOT APPLY
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
Further information on how to apply can be found on our website.
Please return your completed application form with a CV, covering letter and completed monitoring form.
The client requests no contact from agencies or media sales.
Join Cycle Sisters as our new Fundraising Lead to help us generate the resources we need to change the lives of more women through our cycling programmes.
Key info:
Role title: Fundraising Lead
Contract type: Self-employed (currently exploring moving to payroll in near future)
Hours: 14 hours per week. Hours can be worked flexibly but need to include some fixed hours during weekday standard working hours and ability to occasionally attend evening/weekend events
Duration: 2 year contract with opportunity to extend dependent on funding
Rate: £23 per hour
Location: Home-working but need to be based in London for travel to events and activities
Reporting to: CEO
How would you contribute to Cycle Sisters’ mission?
Cycle Sisters has grown hugely over the past few years, with an expanded range of programmes and activity. We are keen to continue this journey of growth and have just finalised a new strategy for 2024-2027 which prioritises reaching more women and girls, and ensuring our financial sustainability.
The Fundraising Lead will play a critical role in supporting our ‘sustainability' strategic priority to ensure Cycle Sisters can access the resources it needs to keep making a difference. This post-holder will lead on growing Cycle Sisters’ unrestricted income, with a focus on community fundraising and corporate partnerships.
The post-holder will need to be an excellent networker, confident in representing the organisation externally and able to motivate a range of stakeholders to financially support Cycle Sisters’ work.
What would you be doing?
Below is a list of responsibilities which provide a broad outline of the role. This is not an exhaustive list as Cycle Sisters is a small team which requires flexibility.
This is a new part-time role and we will work with the successful candidate to develop a workplan which is realistic within the hours available. There will also be support from other team members on some of the areas of work.
General responsibilities
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Develop strategies to achieve income targets across the areas outlined below
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Ensure all fundraising initiatives are properly planned, delivered, monitored and evaluated. All activities should be conducted in adherence to best practice, Cycle Sisters’ ethical policy and charity law.
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Represent the organisation externally including networking, delivering presentations and speaking at events
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Work with the Communications & Media Lead to create compelling fundraising messages and materials for a range of audiences
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Work collaboratively with other team members in Cycle Sisters to maximise all opportunities for fundraising
Individual Giving and Community Fundraising
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Oversee event/challenge fundraising, liaising closely with volunteer fundraisers to maximise income and ensure fundraisers feel valued and appreciated
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Work with the Communications & Media Lead to ensure donors feel valued and appreciated
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Develop and implement a regular giving strategy, helping us to progress donors from one-off to regular giving
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Work with the CEO to develop a “membership” scheme to generate regular income from Cycle Sisters’ participant network with incentives and benefits for members
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Work with an external agency to secure income through digital fundraising
Corporate Fundraising
Working closely with the CEO:
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Develop relationships with existing corporate partners, ensuring partners feel valued and are receiving regular updates
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Research and identify new corporate fundraising prospects. Develop relationships through networking and representing Cycle Sisters externally.
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Create tailored packages to secure in-kind and financial support from corporate partners
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Develop ideas for earned income services for corporate partners e.g. led rides
Who are we looking for?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement. At Cycle Sisters, we are dedicated to building a diverse and inclusive organisation, so if you’re excited about this role but your past experience doesn’t align perfectly with everything listed below, we would encourage you to still apply. You may be just the right candidate for this or other roles.
Please note that we are only able to accept applications from female applicants due to the nature of our organisation and cause including the fact that the successful candidate would be required to interact with, represent and work within women-only spaces.
Essential
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At least 3 years’ experience in a charity fundraising role or similar roles
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Evidenced track record of personally meeting fundraising targets in previous roles
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Networking, negotiation and people skills with the ability to inspire, motivate and build relationships
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Public speaking skills
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Ability to develop and implement strategies as well as be involved with operational delivery, requiring good attention to detail
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Written communication skills with the ability to tailor messaging, pitches and projects to differing donor needs and requirements
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Organisational, planning and project management skills, with ability to be self-directed and work independently
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Research skills, including identifying potential supporters and prospects
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Experience and understanding of Muslim communities and of the networks and stakeholders Cycle Sisters engages with
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Commitment to the aims and values of Cycle Sisters including inclusion and diversity
Desirable
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Well networked with corporates including (but not exclusively) within the Muslim community
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Experience of and passion for cycling, active travel or sport in general
Accessibility and further questions
One of Cycle Sister's core values is inclusion and we aim to reflect this in our recruitment processes. We encourage applications from a diverse range of people and are keen that our application process is accessible to those who are neurodivergent or have other access needs.
If you require any particular adjustments during the recruitment process or would like to understand any elements of this role's structure, contracting arrangements, responsibilities or anything else related to this role, please contact us.
What is Cycle Sisters?
Cycle Sisters is an award-winning charity which supports Muslim women and girls to change their lives through cycling. We are passionate about ensuring everyone has access to cycling without having to compromise cultural or religious values.
We have a thriving network of over 1500 women and operate women-only cycle groups across 10 London boroughs, led by a team of nearly 100 volunteer Ride Leaders. We also have activities for teenage girls and our Tri Sisters project supports Muslim women to take on triathlons.
Our work is changing lives. In our most recent impact survey, 92% of our participants reported improved physical and mental health, 85% felt more connected to their local community and 90% felt more confident in general.
Why join Cycle Sisters?
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We offer a flexible working opportunity which can fit around other work and life commitments. Many of our team are mums who work part-time at Cycle Sisters.
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We offer the autonomy to shape both the role and Cycle Sisters’ future development and be part of making a real difference to the lives of women and girls.
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We offer access to free/discounted places for exciting cycling events and challenges.
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We are an inclusive and supportive organisation which values diversity.
Cover letter should be approximately 2 pages outlining why you are passionate about this role and how you meet the requirements
The client requests no contact from agencies or media sales.
Are you a health or social care professional based in the West Midlands and experienced in supporting dementia carers? Would you like to support the work of a dynamic charity that is growing the reach of its services? If so, we’d love to hear from you.
We are looking for associates who can support us to deliver a range of activities including the delivery of community-based carer training, one-to-one telephone consultations with carers, dementia awareness training for organisations, and the facilitation of online carer support groups.
We are a remote based specialist team which includes a clinical psychologist, dementia nurse specialist, social worker, and benefits advisor.
You may be in part-time employment, recently retired, or just looking for a more flexible approach to work, whatever the motivation, we are confident you will enjoy being part of our friendly team.
If you are interested and would like to know more, please contact Steve Dubbins, Director of Services, on 07376 596763 or via email: [email protected]
We look forward to hearing from you.
Programme Lead – Climate Advocacy and Green Buildings
About Reall
Reall’s vision is housing markets that work for people, prosperity and planet. Reall is improving the lives of under-served households in African and Asian cities by building and increasing access to green resilient homes. We create the conditions for families to secure their own homes. Globally, there are 1.2 billion people without somewhere decent to call home. Working across our priority markets, including Kenya, Nigeria, India, Pakistan and beyond, Reall has a commercially and environmentally viable solution that drives macroeconomic development and catalyses pathways to net zero.
We have been pioneers and thought leaders in the global affordable housing space for more than 30 years and to date we have improved the lives of over three million people, created over 200,000 jobs, brought clean water to half a million people and delivered sustainable sanitation to over a million.
The Role
We are looking for a Programme Lead – Climate Advocacy and Green Buildings to join Reall’s Programme and Business Development Team, lead Reall’s climate and green buildings agenda, support our climate advocacy efforts and drive the organisation forward as a global thought and practice-leader in climate-smart and affordable homes. This is an exciting opportunity to work for a mission-based organisation addressing some of the global challenges. We are looking for a passionate individual with ability to form an in-depth understanding of multifaceted issues. Strong on content, excellent analytical skills and able to interpret and utilise information to inform operational activity, influence a wide variety of stakeholders and attain strategic outcomes.
About the role
To be successful in this role, you will need:
- Experience in sustainable urban development, ideally including affordable housing in emerging markets.
- Expertise in green buildings and their relationship to sustainability goals such as the Paris Agreement and the SDGs.
- Knowledge of, or experience in a relevant green buildings’ certification tool (such as EDGE, BREEAM, LEED etc.).
- Strategy planning capabilities, and excellent project and programme design and management capabilities.
- Excellent relationship building, collaboration, influencing and listening skills.
Why work at Reall?
With a modest UK-based team, Reall is an organisation driven by efficiency, with significant ambition and a track record of success.
Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence. This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.
A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms. You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.
Reall is committed to equality and diversity and is proud to be an equal opportunities employer. We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is vital for our organisation and will lead to greater results and enhance our way of working.
What We Offer
In return for your skills and experience, we offer:
· A competitive salary and total reward package
- 33 days' annual leave plus an additional day off on your birthday. Increasing by 1 day every year for every year of service
- A comprehensive benefits package including an enhanced Pension offering, including death in service coverage along with a generous Maternity and Shared Parental Leave provision
- Access to a Reward portal, which provides high street discounts and a cashback reward scheme in popular online and retail outlets.
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A dynamic and supportive work environment including on-site health and well-being support through access to an Employee Assistance Programme which provides confidential support to colleagues. Along with access to funded training and further career development.
- More details are available in job description and person specification, which are available by clicking through as you apply for this role.
Salary – £45,000 - £50,000 per annum dependent on experience
Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home most weeks.
The closing date for applications for is 2nd October 2024
Please note that you must have the right to live and work in the UK to be eligible to apply for this role.
If you would like further information please contact us through the recruitment portal with your questions or contact details and a member of our team will contact you
Are you an organised and proactive professional with a knack for operational, governance, and HR administration? Are you used to supporting global teams and different cultures? Do you enjoy working both independently and as part of a team?
Work setting: Remote
Salary: FTE £26,705 and £27,705 per annum
Contract: 9-month FTC
Hours: Part-time (21 hours per week)
Location: London
TPP are recruiting a Corporate Resources Coordinator on behalf of our client, a civil society organisation focused on supporting children and their families.
The Role:
As the Corporate Resources Coordinator, you will provide comprehensive support across various functions, including global operations, governance, and HR administration. Your responsibilities will span managing IT equipment, ensuring compliance with operational policies, supporting committee and board meetings, and providing HR administration support. Key to this role is building strong relationships, being responsive, and communicating effectively.
Main responsibilities:
- Support the Senior International Finance and Operations Manager in global operations and facilities planning.
- Ensure compliance with operations policies, providing training and support as needed.
- Manage relationships with global facilities service providers and oversee virtual office operations.
- Maintain and archive corporate documentation and financial records.
- Assist in maintaining insurance provisions, including managing renewals and claims.
- Support health and safety standards, proposing policy improvements and ensuring staff compliance.
- Manage contracts with outsourced IT support providers and oversee IT equipment sourcing and setup.
- Oversee the Google platform, ensuring efficiency and security.
- Deliver IT inductions for new starters and manage the IT leaver process.
- Act as the first point of contact for all IT matters, including cyber security concerns.
- Coordinate board and committee meetings and assist with general meeting preparation.
- Maintain company registers and communicate with trustees.
- Assist with employee engagement activities, staff communication, and Learning and Development administration.
- Support safeguarding compliance by tracking and processing necessary documents and checks.
- Process all operations-related invoices and provide input for financial and operational planning.
- Build and maintain relationships across all teams.
- Establish efficient administration systems and undertake additional duties to support the Secretariat.
Essential requirements:
- Experience in varied administrative roles, managing multiple tasks simultaneously.
- Strong administrative and office experience, including systems administration with Google Apps.
- Effective communication skills across all organisational levels and experience in multicultural settings.
- Excellent communication skills at all levels.
- High standard of numeracy and analytical skills.
- Attention to detail and ability to maintain accuracy under pressure.
- Strong intercultural competence and ability to build relationships across borders.
- Flexible, adaptable, and capable of working outside typical hours across time zones.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Commercial Development Consultant
Location: Homebased
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £40,982.00
Who are we?
The National Union of Students (NUS) is a voluntary membership organisation which makes a real difference to the lives of students and its member students' unions.
We are a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
NUS Services Limited (NUSSL) is the leading purchasing group serving students’ unions and the educational sector.
NUS Services being the commercial arm of the National Union of Students, resourcing the student movement through three core services: purchasing, commercial development and infrastructure support.
Owned by students’ unions and NUS, all of NUS Services work is membership-led and driven by powerful commercial intelligence, making it the gateway to the student market.
What’s the job?
We are searching for a talented commercial operator to join the team as Commercial Development Consultant. The role is fast paced, working with students’ union commercial teams around the UK, with frequent travel and some nights away involved.
A key part of the role is to initiate, grow and maintain engaging relationships with member students’ union commercial teams across retail, licensed hospitality and food service environments to enable them to grow their profitable contribution in a compliant, insight-led way.
The role has responsibility for implementing our inhouse compliance programmes, ensuring improved understanding and awareness to create programme longevity and continued benefits for both members and suppliers.
Our members take part in the Best Bar None accreditation, demonstrating that their licensed spaces are being operated in a safe and responsible manner. The role holder would therefore become a Best Bar None assessor and complete a number of in person assessments during the year.
Who you are
A talented operator who has experience in the commercial world of hospitality (catering and licensed), retail experience would be a bonus, either within a Students’ Union or a high street operator.
You will have held roles where you can demonstrate a vast knowledge of operating commercial outlets whilst controlling costs, managing margins, and delivering great operating standards.
Understanding the market is key as you’ll be helping our member students’ unions to interpret current trends and develop them into successful action within member commercial operations.
Having a good eye for detail and understanding the need for compliance comes easy to you, along with the skill to challenge where non-compliance may be apparent, so you’ll have strong interpersonal and influencing skills and be a good communicator.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
- Paid volunteering days – three days per year for full time staff
Committed to Inclusion
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Please apply via our online application form, we are unable to accept CVs.
Closing date for applications is Sunday 29th September 2024 (23:59).
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 10th October 2024.
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