Service Manager Jobs in Cambridge

Location:  Remote Based

Salary: £19.78-23.08 per hour based on FTE salary at £36,000-42,000 per annum

Contract: Bank

A great opportunity has risen for a Specialist Respiratory Dietitian to become part of our helpline team.  Our helpline is open Monday to Friday, and this position provides the flexibility of locum work allowing you to choose days based on your availability.  In this role you will be part of a frontline team who make a real difference daily to those people living with a lung conditions.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will work as a member of the helpline team providing respiratory nutritional support to people living with a lung condition, as well as their relatives and carers. The role will involve communicating with service users through providing telephone support on an individual basis and presenting educational sessions to attendees of our support groups.

You will have recent experience in nutritional care in a primary, secondary or tertiary setting. IT skills are essential and experience of a customer relationship manager system (data recording system) an advantage. 

You will be organised, a good communicator and a dedicated team player. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your skills in Nutritional Respiratory care.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Location: Home working with travel to attend meetings in London, York and Manchester and visit Communities run by the Trust in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.

Salary: c.£80,000 per annum

Contract: Permanent, full-time hours

Camphill Village Trust, the charity that supports adults with learning disabilities, autism and mental ill health support, is seeking a Director of Fundraising to drive significant income generation through a sustainable funding model to enable the Trust to deliver its long-term objectives.

Established in 1954, Camphill Village Trust’s vision is to be a national leader in Social and Green Care Integration, enabling more adults with learning disabilities, autism and mental health challenges to live healthy, active and independent lives. Their historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues today - valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons and respecting the rhythm of natural life.

The Fundraising Director will work to the Chief Executive and in collaboration with the Executive Management Team, Senior Leadership Teams and wider Board and stakeholder groups. The role will be responsible for developing and leading the Trust’s Fundraising and Communication Strategies to enable and deliver significant growth in the Supporter base, Income Generation and Brand positioning of a national charity providing Learning Disability and Mental Health Services in a Green Care Context.
The successful candidate will be joining a charity with a strong history and reputation for donor-centric (friends) fundraising, currently raising over £5m per year and a huge potential to unlock stewardship, potential and growth.

The Trust is seeking an inspiring and ambitious professional with a proven track record in senior-level fundraising and the skills, passion and experience to lead the Trust into a position which results in voluntary income moving from £5M to £10M through delivery of step change strategies for Voluntary Income Generation and Communication. Candidates must be collaborative leaders with proven experience of leading and managing multi-disciplinary fundraising teams and in transformation and change. They will also have experience in influencing policy and decision making (governance) at a range of levels, as will be a strong networker and public speaker used to driving networking opportunities that evidence outcomes and impact.

This is an exciting time to be joining the charity in its 70th anniversary year as they embark on a bold plan to shape a new long-term future for adult social care within vibrant and thriving community settings.

CLOSING DATE: Monday 30th September, 9am.

Counsellor positions working within YOUnited’s Children & Young People’s Mental Health Service.

Due to internal promotions, we are pleased to be able to open up applications for additional counsellors in our highly skilled team. 

This is a great opportunity to make a valuable and lasting contribution to the lives of children and young people aged 5-13. 

Salary -  Circa £30,000  per annum 

This post is permanent and full-time (35 hours per week)

You will be working as part of the Ormiston Families Interventions Team, within the YOUnited partnership (Ormiston Families, Centre 33, Cambridgeshire Community Services and Cambridgeshire & Peterborough Foundation Trust).  YOUnited provides a single point of access for all referrals for CYP in need of support with their mental health across Cambridgeshire and Peterborough. Ormiston Families work with CYP aged 5-13 with mild to moderate mental health and emotional wellbeing needs

We are seeking candidates who are dedicated to improving services and want to make a positive difference for children and young people. You will provide short-term therapeutic interventions for children with mild to moderate mental health issues, offering a blend of face to face and online counselling sessions. 

You will join a supportive team where clinical supervision is provided. We are also very keen to develop our service as a provider of high-quality trainee counsellor placements. We are also committed to the ‘Single Sessions Thinking’ model and training will be provided as this has proved to be very successful.

Successful candidates will:

• Be a qualified counsellor and BACP registered. 
• Have a good understanding of the needs of children, young people and their families aged 5-12. 
• Have significant (minimum 12 months) post-qualification experience working with this age group. 
• Have A good understanding of safeguarding and a commitment to keeping CYP safe.

The main office is in March, Cambridgeshire but successful candidates will work from home, with most counselling sessions undertaken in schools. An ability to travel across Cambridgeshire and Peterborough is essential.

Part time applications will be considered

For more information or to apply for this post, please visit our Work With Us page via our Ormiston Families website.

Closing date for all applications:  Midnight on October 13th.  Interviews to be held on Tuesday Oct 22nd,

Safeguarding and DBS requirements for your role:

Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.

Early Years Programme Advisor

We are looking for Early Years Advisors to join the team supporting the contract delivery of the Champions programmes.

Maths Champions is an online professional development programme, enabling early years settings to access CPD from their setting without the need to release staff to attend external training. The programme contains a range of evidence based training, reflective tools, resources and support from an Early Years Advisor.

This role offers hybrid or remote working.

Position: Early Years Advisors (Champions Programme) x3 posts available

Location: Huddersfield/hybrid or remote

Hours: Full time, 37 hours per week (with flexibility to allow for evening and occasional weekend work)

Salary: £30k increasing to £32k following probation

Contract: Temporary until July 2026 

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 1st October 2024

Interview Date: 15th – 18th October 2024

The Role

You will support the contract delivery of the Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.

Working closely with other early years advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.

You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.

About You

Educated to degree level/early year’s teacher specialising in children’s speech, communication, language and mathematical development or equivalent in early years you will have experience of:

• Working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher
• Coaching and mentoring early years practitioners to support practice improvement
• Customer service or related experience
• Multi-agency partnership working
• Developing and securing strong partnerships
• Involvement with early year’s networks or groups
• Product development and review

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an envi

ronment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Early Years, Early Years Advisor, Early Years  Practitioner, Early Years  Teacher, Programmes, Programme Officer, Maths, Teacher, Teaching, Coaching, Customer Service, Education, Schools.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking to appoint an inspiring, motivated and resourceful leader to spearhead the work of Linking Lives UK as we continue to develop our crucial role in addressing loneliness and social isolation among older people across the UK. This exciting position comes at a key stage in our development as a charity as we develop new initiatives and consider future strategy and direction.

We are particularly looking for someone who has experience of:

• Strategic planning, operational management and delivering against organisational objectives
• Leadership of a national charity/ organisation and effective liaison with operational teams and trustee boards
• Delivering motivational presentations and written articles inspiring engagement with the work of the charity
• Operating within Christian faith organisations and their structures
• Building effective partnerships with key organisations whilst identifying areas of mutual benefit

Location: Remote/home-based, with occasional travel for client work in England.

Closing date: 8.00 on Monday 30 September.​

Shortlisting date: Wednesday 2 October to Monday 7 October.

Interviews: Week commencing Monday 14 October.

About the role

We're looking for associates to join our pool of consultants and trainers on a freelance basis.

​From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.

As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

​A key part of our offer is our direct support to voluntary organisations of all sizes through our consultancy and training service. We run this service as a social business, providing cost-effective and high-quality support focusing on the areas that matter most to charities. Our work generates income and valuable insights to support NCVO in achieving our mission.

​Our business is growing. We’re looking for a small number of passionate, skilled and innovative team players to work with us on a freelance basis to help us provide expert support to charities across England.

​We’re looking for support across all our consulting and training areas. We’re particularly keen to hear from candidates with the following skills and experience.

​Consultants (with training skills is a plus)

• ​Governance
• ​Strategy and impact
• ​Leadership and organisational development
• ​Volunteering strategy and management

​Trainers

• ​Charity finance
• ​Project management
• ​HR and people management
• ​Safeguarding
• ​Funding, fundraising and income strategy

​Your experience might come from the charity sector or beyond. You don’t need to have worked as a consultant before, but we need you to be a team player who is curious, analytical, and motivated to create change for our clients.

​We want to hear from a diverse range of applicants. Whether you have experience in all the areas outlined here or experience in some with a drive to learn and grow, please consider making an application.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

How to apply

For more information and to apply, please click on the Apply button.

​If you have any queries regarding our vacancies or experience any issues applying, please email us.

About NCVO

We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

The Centre for Computing History is an accredited museum and charity situated in Cambridge, with collections and learning at its heart. The museum's core purpose is to increase understanding of the history of computing by exploring its social, cultural and historical impact.

Our collection rightly celebrates the incredible evolution of computing technology. However, the museum also has a responsibility to recognise the ecological impact of the rise of technology, and to date we have not explored these stories. We are excited to have secured funding from the Esmée Fairbairn Collections Fund, run by the Museums Association, for an exciting new two-year project, Broken Tech : Broken Earth. We will be exploring how the explosion in technology over the last 80 years has impacted the local and global environment. More info can be found on our website. 

Role Summary 

We're now seeking a talented, energetic and efficient Project Coordinator to oversee this exploratory project. 

The Esmée Fairbairn Collections Fund, run by the Museums Association, aims to encourage participatory practice in museums, and this concept lies at the heart of this project. Participatory practice means involving visitors and communities in the creation and interpretation of museum exhibitions, programs, and events content – asking for stories about objects in the collection, rather than assuming we know what the most important stories are. This approach is inclusive, encourages visitors to feel ownership and helps museums discover untold stories about their collections.

We are looking for someone special to co-ordinate this process and exploit our unique platform to raise awareness of environmental issues and e-waste and to create change. The Project Co-ordinator will take ownership of the day-to-day operations of the Broken Earth Project, including working closely with all external and internal stakeholders, monitoring progress, and ensuring project milestones are met. This new fixed-term role is a critical part of the project and crucial to its success. 

The ideal candidate will be able to demonstrate the following skills and experience: 

• Strong interest in conservation, ecology and promoting a circular economy 

• Excellent interpersonal, communication and advocacy skills 

• Confidence working with a range of colleagues across a variety of organisations 

• Proven organisational and time management skills

• Experience facilitating in-person and/or online events 

• A creative, positive, proactive and self-reliant approach to work

For more information, please see the attached job specification.

Terms 

• Project Co-ordinator (Fixed Term, Part time) 

• Job Title: Broken Tech : Broken Earth Project Co-ordinator 

• Hours: 22.5 hours per week ideally worked across three days (Weds-Fri) but flexibility is possible, subject to agreement (0.6 FTE). The role is likely to involve work outside of these hours, in the evenings and at weekends. Fixed term until September 2026. 

• Salary: £26,728 p.a. pro-rata  

• Responsible to: CEO 

• Location: Cambridge (some homeworking possible subject to agreement) 

• Annual Leave entitlement: 28 days pro-rata p.a., including bank holidays 

• Start: As soon as possible. 

How to Apply  

Interested applicants are requested to submit: 

Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

A supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification. 

This information is used when shortlisting candidates for interview 

Recruitment Timeline 

The deadline for applications is Sunday 29 September, 5pm. 

Interviews will be held w/c 7 Oct, in person at the museum CB1 3EW, and will include a short task, which you will be able to prepare in advance.  

Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.

To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Key Responsibilities

Financial:

• Raising purchase orders, processing purchase invoices & expenses & making payments.
• Ensuring appropriate backup is saved within Xero to support accounting transactions.
• Liaising with wholesale customers, raising sales invoices and reviewing ageing debtors following up on payments.
• Routine communication regarding financial information with regulators and banks.

Board of Trustees & CEO support:

• Arranging Board and committee meetings - securing dates, venue bookings, preparing and collating papers and presentations, taking minutes and facilitating actions.
• Coordinate Trust policy reviews and ensure these are completed in a timely manner
• Organising team meetings, team awaydays and collating and sharing information and notes arising from those sessions

Recruitment & HR:

• Preparing documentation & placing adverts.
• Organising interviews both in person and online.
• Processing documentation - new starter details, contracts & updating the HR system.
• Organising and booking staff training as required.
• Arranging DBSs for staff and trustees as required.

Retail:

• Monitoring online stock levels, placing orders for merchandise, and liaising with our fulfilment centre.
• Ensuring our retail management system contains up to date data, by reviewing stock takes, accurately processing orders and updating the database as appropriate.
• Producing quarterly stock take reports.
• Supporting the sales team at Port Lockroy.

General:

• Monitoring inbox, office telephone & postbag
• Working flexibly with colleagues in the broader support of the aims of the Trust. Providing ad hoc administrative support as required.
• To ensure at all times the reputation of the Trust is maintained and enhanced through our work and to undertake all of these with our values at heart & a high regard for both Health & Safety + Equal Opportunities.

Job Requirements

Knowledge & Experience

• Knowledge & experience of basic financial processes
• Working knowledge of accountancy software: Xero and Excel
• Experience of organising & supporting meetings, inc. minute taking
• Experience of working in the charity sector
• Knowledge of bookkeeping
• Experience in handling public enquiries
• Knowledge of charity governance

Skills, Abilities & Attitude

• Excellent communication skills - written and verbal
• Excellent customer service skills
• High level of attention to detail
• Excellent IT skills: MS Office, familiarity with databases
• Ability to analyse data & produce concise reports
• Skilled in organising meetings, taking great minutes, & supporting the board
• Understanding of the need for professional confidentiality
• Team player with high levels of initiative
• Flexible & adaptable
• Self-motivated & able to work without direct supervision
• Highly organised & efficient, able to work under pressure
• Committed to health & safety + promotion of equality

Terms

UKAHT is committed to providing excellent terms and conditions of employment for all employees.

Location: This position is based in our Cambridge office, where we operate a hybrid working model - a flexible blend of homeworking with essential office-based work at the office at High Cross, Madingley Road, Cambridge, CB3 0ET.

Salary: £28,000 pro rata

Working Hours

• 30 hours per week, Monday to Friday.
• Flexible working hours available; to be agreed upon appointment.
• You will also be required from time to time to work occasional evenings and weekends for which you will be granted time off in lieu.

Holidays: 25 days pro rata per year of paid leave plus the usual public holidays.

Expenses: All reasonable travel costs incurred as part of the role will be reimbursed as per UKAHT policy.

Probation period: The appointment will be subject to an 6 month probationary period

Notice period: Upon completion of the probationary period, the period of notice will be eight weeks by either party.

Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

CLOSING DATE: 9am, Monday 30th September.

Summary of Role and Person:

The Volunteer Coordinator supports the development and management of volunteer roles at The Jumbulance Trust. This includes recruiting, training, and retaining volunteers, particularly those in carer and fundraising roles. All administrative duties involved in creating records and storing personal data of volunteers.

This role is suited to a person with integrity and core values which reflect the ambitions of the Jumbulance Trust. We are committed to equality and diversity in our organisation as a leading provider of accessible services.

Driver with own vehicle preferred, adhoc travel will be required in this role. 

Objectives:

- Increase volunteer numbers and placement opportunities.

- Ensure all volunteer activities comply with health, safety, and legal standards.

- Develop new roles to support fundraising and service expansion.

- Enhance the Trust's reputation as a provider of quality respite holidays and DoE Gold residential activities.

Key Responsibilities:

Volunteer management

  - Recruit, onboard, and train volunteers in collaboration with the Senior Administrator and Trustees.

  - Match volunteers' skills with the needs of Assisted Travellers, including home visits for assessments.

  - Maintain volunteer records and ensure compliance with Data Protection regulations.

Training and Support

  - Develop and deliver volunteer training, both face-to-face and online.

  - Arrange regular online meetings to provide feedback and support to volunteers.

  - Ensure high-quality volunteer experiences and address any complaints or concerns.

Development and Recognition

  - Promote Jumbulance Trust as a top choice for volunteers by attending events and building community relationships.

  - Recognise and celebrate volunteer contributions through awards and other acknowledgments.

Strategic Initiatives:

  - Develop new volunteering opportunities and support Corporate Social Responsibility initiatives.

  - Establish training placements with nursing and health professions students.

  - Produce quarterly and annual reports on volunteer activities and outcomes.

Prospectus is delighted to be working with Cruse Bereavement Support in their search for a HR Advisor who will play a crucial role in delivering an inclusive and people-focused HR service across the organisation. This is a full time, permanent role, offered on a remote basis.

Cruse Bereavement Support is the leading and largest grief charity in the UK. They have been providing bereavement support for over 60 years and are constantly looking at new and improved ways they can reach and support more people, in a way that is right for them. 

Reporting to the Director of Finance and Corporate Services, the HR Advisor will act as the primary point of contract for all operational HR matters, developing and strengthening relationships between employees, line managers and HR. The HR advisor will manage the administration associated with employee lifecycle, from recruitment to onboarding, and provide the first-line support for employee relation issues. The postholder will also act as one of the points of contact with external HR support, building an effective working relationship.

To be successful, you will have significant experience as a HR professional, having previously advised and supporting managers in a range of employee relations. You will be CIPD Level 3 or equivalent, with experience of coordinating end-to-end recruitment from advert to onboarding. You will be an excellent communicator, able to build relationships internally and externally, with knowledge of upskilling managers across an organisation on HR policies. Experience of working in the charity sector is desirable, but not a must.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

We are a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with. We have a range of roles which will suit someone who is organised, pays attention to detail and enjoys contributing their ideas and experience as part of a team.

• Salary: £15,000-£60,000 in personal support.
• Location: We have a range of roles both home based in the UK and overseas.
• Terms of appointment: Full-time or part-time. Permanent. 

Key responsibilities:
We have various roles that include different elements of the tasks and responsibilities below. 

1. Oversee income and expenditure transactions. 
2. Manage ledgers, reconciliations and journals
3. Payroll and pensions processing. 
4. Follow and review financial processes, procedures and policies, seeking to update them when necessary
5. Management of others in the finance team.
6. Ensure that finances are managed effectively, that proper accounting records are kept and are in compliance with all relevant legislation and guidelines

*More details can be found in the job pack.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

Please note we don’t pay salaries to our Wycliffe members. Our members raise financial and prayer support for their work from churches, friends and grant making trusts..

Head of Operations

We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
 

Position: Head of Operations

Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)

Hours: Part-time: 0.6FTE – 08.FTE

Contract: 2-year fixed-term contract

Salary: Up to £43,000 pro-rata depending on experience

Closing date: 12 noon Friday 4th October

About the role:

We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.

Key areas of responsibility include:  

• Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
• Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
• Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
• Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
• Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
• Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
• Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
• Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
• Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.

Essential knowledge, skills & experience include:

• Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
• Strong leadership qualities to lead operations and fulfil an executive function
• Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
• Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
• Exceptional interpersonal, verbal and written communication skills
• Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
• Exceptional people management and coaching skills with experience of managing HR and L&D functions
• Excellent project management and organisational skills, able to multi-task with attention to detail
• Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
• Strong analytical and problem-solving skills
• Risk management: able to identify and manage organisational risks and operational issues

About the organisation:

The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:

• Restoring mental, physical and emotional wellbeing
• Overcoming isolation and reconnecting with a healthier support network
• Rediscovering confidence and self-belief
• Identifying practical coping strategies

The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse

How to apply

Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.

Diversity, Inclusion and Safeguarding

The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do.  We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.

We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.

You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.