Service Management Jobs

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Assistant Manager    

Salary: £22,310 per year              

Hours: Full time 37.5 hours per week        

Contract type: Permanent 

Location: Bradford-On-Avon

 The Role:

To assist the Shop Manager in the dynamic and efficient management of volunteer staff, premises, and stock for our brand new Julian House Charity Shop opening in Bradford-On-Avon! The role is crucial in maximizing sales, achieving performance targets, and ensuring outstanding customer service that drives repeat business. You will also ensure compliance with all security, health, and safety standards, stepping in to lead the shop in the manager’s absence. 

Responsibilities include: 

• Collaborate with the Shop Manager to meet and exceed income and profit targets by optimizing sales strategies, minimizing operational costs, and continually seeking innovative ways to enhance business performance. 
• Ensure compliance with all statutory obligations, with a proactive approach to health and safety standards. 
• Promptly manage unwanted donations, maximizing revenue from these items through effective disposal methods. 
• Identify and nurture key volunteers to deputize effectively for the Shop Manager or Assistant Shop Manager when needed. 

 

Qualifications / Requirements: 

• General management, preferably in retail.
• A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
• Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
• Retail experience.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

   If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Retail Shop Manager role, please get in touch with us today! We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Job Title: Media and Publicity Manager

Location: London Hybrid or Home based with occasional travel to London

Salary: £37,355 - £42,653

Contract: Permanent, 35 hours per week

Role Overview:

We are seeking a talented Media and Publicity Manager to lead our public relations (PR) strategy. In this pivotal role, you will enhance our visibility and impact by managing media relations, celebrity engagement, and public-facing PR campaigns to raise awareness of speech, language, and communication skills.

Key Responsibilities:

PR Strategy and Execution

• Develop and execute strategic PR plans to maximize visibility and meet/exceed agreed targets.
• Secure media coverage and engage with celebrities and public figures.
• Build and maintain strong relationships with media contacts and celebrity supporters.

Media and Celebrity Engagement

• Lead initiatives to engage celebrities and influencers for long-term support.
• Collaborate with internal teams to ensure PR campaigns align with organizational goals.

Team Collaboration

• Work closely with the Head of Digital, Engagement, and Communications, and other departments, to identify and maximize PR opportunities.
• Support and train media spokespeople to deliver key messages effectively.

Monitoring and Reporting

• Maintain accurate records of media and celebrity interactions.
• Evaluate PR activities and outcomes to optimize future campaigns.

What we are looking for:

• Professional qualification in PR/Communications.
• Proven success in securing national press coverage and working on high-profile media campaigns.
• Experience with celebrity engagement and producing PR materials for both print and online platforms.
• Exceptional written and verbal communication skills.
• Strong knowledge of media outlets and press opportunities.
• Ability to lead PR strategies and deliver impactful campaigns.
• Proficiency in Microsoft Office, media databases, and online evaluation tools.

About Us:

We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?

Why Us?

Speech and Language UK is dedicated to creating an inclusive environment for children and young people with communication needs. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.

You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.  

How to Apply:

Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing specifications in Job Description and Person Specification. Please find candidate pack attached 

The deadline for applications is 9am on Monday, 9 December 2024.

Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team (email address in attached pack) and we will be happy to assist you.

We are a Disability Confident Committed Employer.

37 hours per week / Two year fixed-term contract / Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are embarking upon an exciting organisation-wide digital transformation project in 2025 to improve and upgrade the key operating systems we use to support our range of services for children, young people and families, as well as maximising our use of the MS Office 365 environment. This role will be a key figure in the successful delivery of our transformation plans and to have a direct positive benefit on the children and young people we support.

In delivering the role, you will oversee the development and delivery of improved systems; supporting us to define our processes, improve our data quality and ultimately delivering and deploying upgrades which will improve the quality and impact of our work. You will also oversee a programme of digital learning for staff, to improve their confidence and capabilities.

Key responsibilities:

• Lead and manage the systems upgrade, from preparation to deployment and embedding into operational use, in line with our approved digital roadmap
• Steer projects to success through appropriate decision making
• Develop and manage detailed project plans using our own and other appropriate project management methodology
• Ensure that project delivery and communication plans are inclusive of the wider organisation and service contexts
• Manage project timelines, budgets, resources, scope and risks; taking appropriate action as needed
• Communicate effectively with project team members and project stakeholders, liaising with project sponsors and reporting to the project steering group regularly, ensuring project governance requirements are met
• Conduct quality reviews to ensure processes and system developments meet our acceptance criteria. Monitor project performance against relevant metrics and milestones

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

You will have solid experience in managing complex and strategic projects, with knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints.

Experience of; delivering system implementation projects as part of digital transformation, managing supplier delivery to ensure project success and successfully managing internal and external stakeholders.

You will be a highly effective communicator with ability to convey complex information in an accessible way. You will have the ability to plan whole project lifecycle and be ‘hands on’ when needed.

A team player who can work with others to deliver a service and challenge colleagues appropriately where required.

The Katie Piper Foundation are seeking a passionate and proactive Fundraising Relationships Manager to lead our supporter-led fundraising and corporate partnerships, while also supporting events and major donor stewardship. This role offers a unique opportunity to build and nurture impactful relationships, helping us grow our sustainable income to expand our reach and support for survivors.

You will work closely with the Head of Fundraising and Marketing, as well as our Communications Lead, to maximise our fundraising potential and amplify the charity's message. This is a part-time, dynamic role within a small, dedicated team where no two days are the same!

Key Responsibilities

• Relationship Building: Recruit, support, and manage relationships with individual supporters, corporate partners, and community groups, helping them reach their fundraising potential.
• Corporate Partnerships: Identify and secure new corporate partnerships, including charity of the year opportunities, sponsorships, and collaborative fundraising initiatives.
• Community Engagement: Develop supporter-led fundraising activities, encourage survivor involvement, and foster a diverse community of supporters dedicated to our mission.
• Event and Campaign Support: Play a key role in planning and supporting charity-organised and third-party fundraising events.
• Major Donor Stewardship: Collaborate with the team to engage and steward major donors, building long-term relationships that sustain our mission.

About You

You are a natural relationship builder with a creative and strategic approach to fundraising. You are highly organised, proactive, and able to inspire supporters and partners to achieve their fundraising ambitions. You’re comfortable working independently and as part of a small, collaborative team, bringing passion and commitment to each project.

Skills and Experience Required:

• Proven experience in fundraising, relationship management, or a related field
• Excellent communication and interpersonal skills
• Ability to work creatively and strategically to achieve fundraising goals
• Experience with corporate partnerships and community fundraising is desirable
• Strong organisational and time management skills
• Passionate about making a difference for survivors of life-altering burns and scars

Why Join Us?

The Katie Piper Foundation is dedicated to supporting survivors of life-altering burns and scars, empowering them to rebuild their lives with confidence. We provide life-changing, personalised burns rehabilitation, advocacy, and support to help survivors thrive. Join us in making a lasting difference!

• Opportunity to make a real impact in a unique and rewarding role
• Part of a supportive, close-knit team with a shared purpose
• Flexible, part-time hours in a dynamic, fast-paced environment

How to Apply

If this sounds like the perfect opportunity for you, we’d love to hear from you! Applications require CV and supporting statement.

Join us and help transform the lives of survivors of burns and scars. Together, we can make a real difference!

Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level. 

This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal. 

With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.

You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.

If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes.  We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.  We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above.  These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Please see the attached job desription and person specification. 

Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.

The role of Personal Assistant is primarily to organise all aspects of the Executive Director (ED’s) busy schedule including diary management and travel arrangements, enabling her to focus on the overall direction, management and administration of all aspects of IM’s work. The PA also assists the Operations Director with the smooth running of IM’s office.

You will have at least 3 years of relevant experience in a small/medium charity or comparable institution.  You are comfortable working in a fast-paced environment, can operate successfully in high pressure, sensitive political environments, and provide support to high-level leaders and diplomats. The role entails working across time-zones and therefore ability and willingness to be flexible around working times is essential.

You have exceptional people, organisational and diary management skills and are willing to take an “all-hands-on-deck” approach when required. Your written and spoken English are excellent.A keen interest in international relations and politics and relevant additional language skills are highly desirable.

Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.

Permanent

37 hours per week, over 7 days, to include Saturdays and/or Sundays

£25,253.25 start with progression up to £25,963.02

Location: St MaryChurch, Devon

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2025?

We are looking for a Shop Manager to lead our team in the St MaryChurch Shop, Devon, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage 2 Assistant Shop Managers along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Thursday 19th December 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Thursday 5th December.

Interviews will be held on a date to be confirmed.

IN2

The Opportunity   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Contract Type: Fixed Term, 12 months

1. Achieving Results 

• Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK. 
• Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation 
• Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation 
• Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles 
• Assisting with the organisation and delivery of in-person residential programmes for students from across the country 
• Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities 
• Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises 
• Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors 
• Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK 
• Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK 

2. Self-management 

• Taking a problem-solving approach to the role, escalating issues as needed 
• Managing work across a range of areas simultaneously 
• Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work 
• Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges  
• Using initiative to ensure effective liaison between the SMF and its employer partners 

3. Delivering Excellence 

• Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required   
• Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints 

4. Collaboration 

• Primary point of contact with students across the UK 
• Maintaining shared inboxes across teams within the SMF 
• Supporting the Impact and Strategy Team with programme pilots, as and when necessary 
• Other duties, as required by the management team, to assist the operation of the SMF’s activities   

Person Specification

• Excellent interpersonal and communication skills   
• Strong administration skills and confidence with using IT 
• Confidence in preparing and delivering presentations in face-to-face and virtual settings 
• Experience of relationship management and/or customer service 
• Excellent attention to detail when undertaking tasks 
• Ability to work as part of a small team 
• Hard-working and efficient 
• Self-starter with ability to prioritise tasks, take initiative and work independently 
• Ability to adapt to new situations as they arise, and problem solve effectively 
• Committed to the aims of the charity 

We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.   

Benefits

• 25 days annual leave pro rata’d, plus bank holidays.
• Time off in lieu for work outside contractual hours.
• 5% employer pension contribution after a satisfactory completion of a three-month probation period.
• Flexible working hours.   

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December
 

• A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.  
• A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum) 

Please note that generic applications and CV’s will not be considered. 
 

Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview. 

Senior Legacy & In Memory Direct Marketing Officer

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.

The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.

Please note that this is a 6-month fixed term contract.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round) 

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Talent Set are delighted to be working with Guts UK to find their new Philanthropy & Trusts Manager.

The charity offers a flexible working environment, with offices in London (NW1) and Huddersfield (HD1) and are open to working arrangements that allow a presence in either location 1dpw.

Philanthropy & Trusts Manager
£39,000 - £45,000 dependent on experience
London/Huddersfield (hybrid with min. 1dpw at either office)

Guts UK supports those with digestive diseases, funding life-saving research into the digestive system, including the gut, liver, and pancreas. Since 1971, they’ve invested over £16 million in studies to improve diagnosis and treatment. The charity also provides expert information, raises public awareness, and empowers individuals to seek help for digestive conditions.

Research shows that 58% of people are embarrassed to talk about their digestive condition or symptoms and 51% of people delay seeking advice for their symptoms for over 6 months. Guts UK’s vision is of a world where digestive disorders are better understood, better treated, and everyone who lives with one gets the support they need.

The charity has big ambitions for the future, with the Philanthropy and Trusts Manager playing a key role in supporting the charity to increase income to deliver greater impact through services and support. You'll work as part of a close-knit team, leading the development of the Trusts & Foundations portfolio, alongside identifying opportunities for corporate partnerships. 

As Philanthropy and Trusts Manager you will craft compelling proposals, identifying new opportunities for funding and applying a relationship-led approach to ensure long-term, impactful support. You will have autonomy to think creatively and strategically, working closely with the senior team to proactively identify funding opportunities that support the strategic aims of the charity. 

The Role:

• Develop and implement strategies for trusts, foundations and corporate fundraising, growing a prospect pipeline by identifying opportunities to secure multi-year/high value support from these audiences.
• Create compelling proposals/pitches, targeting high value funders and showcasing opportunities for innovative partnerships/funding. 
• Foster a relationship-led approach, enabling strategic stewardship and account management of new/existing funders to maximise funding opportunities. 
• Collaborate with key stakeholders (internally and externally) to support long term plans and enable long term, sustainable growth of income. 

About You:

• Experience of trusts/corporate fundraising, with a proven track record of identifying and securing 5-figure donations.
• Strong account/relationship management skills, with a proactive approach to maximise opportunities and develop long-term relationships.
• Skilled in pipeline management and prospect research, including working closely with key stakeholders to identify network opportunities. 
• A creative and collaborative nature, with the ability to work as part of a small, ambitious team, to propose and initiate new ideas/projects. 

Closing Date: Thursday 5th December
Interviews: First interviews w/c 9th December

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Clink Charity has been at the forefront of offender rehabilitation since 2010 and has developed award winning training programs which have provided second chances to the most vulnerable in society whilst achieving superb results in rehabilitation and reduction in numbers of reoffending.

The Role:

Reporting to the CEO, the role will be responsible for managing all commercial and business functions for the Charity, (excluding Clink Events, our social enterprise which has its own business development function). 

This is a newly appointed position within the management team and is an exciting opportunity for a strong commercial manager who has previous experience managing office infrastructure, bids, contracts, business relationships and funding.  It is essential to have strong finance and IT skill, as the role will work closely with Finance and be responsible for running all inhouse IT systems. 

The role will be supported with additional resource from our Bids, Grants, Contracts & Tenders Manager, our Data & Analysis Officer and an external Consultant who advises on business development.

Contract: Permanent, Part Time.

Working Hours: Hours 22.5 a week.  Office Based.  Flexibility to work over 3, 4 or 5 days, but must include Friday as part of the working week.

Location: Bessemer Park, Herne Hill, London. SE24 0HG

Salary: Up to £60,000 per annum Pro Rata, DOE.

Key Responsibilities Include:

Commercial & Business Development:

· Own our commercial relationships with the Ministry of Justice and other major customers.

· Bring in new funders and new contract business from the MOJ, HMPPS, Local Authority Adult Education Providers,              and Private Sector companies working in our field.

· Collaborate with our bid and business development team and with our marketing team on fundraising. 

· Take the lead on major new grant funding applications.

· Review and develop operational processes to improve performance and maximise growth working closely with the                Head of Finance, Director of Operations and MD Clink Events.

· Work together with relevant internal departments to develop accurate and consistent bids.

· Establishing targets for contract income, fundraising and grants, and ensuring the Charity meets them.

Business Management:

· Ensure the smooth running of our Head Office site at Bessemer Park, Herne Hill, London.

· Manage our leases and site infrastructure in Bessemer Park including managing our outsourced IT provider.

· Management of our in-house IT systems contracts relationships (Case Management, Sage, Paperless invoicing).

· Oversee all business accounts and contracts.

· Implement systems and processes to ensure all contracts are managed and renewed including competitive re-                      tendering as appropriate.

· Managing risk assessments for new initiatives and overseeing the risk register for the Charity.

Experience & Background Required:

We welcome applicants with relevant commercial and contract management experience from the public, private or not for profit sectors. Successful applicants are likely to have had a track record in negotiating public sector contracts and building relationships with commissioners and procurement professionals. Experience in education, training, apprenticeships or justice services would be of particular interest.

It is essential that the role holder is Financially and IT literate, someone who can lead the commercial function, manage our outsourced IT infrastructure providers and provide business leadership to the management of all internal supply contracts.

You will work closely with the Finance team and support the remote working Head of Finance to provide oversight and support to our finance team members based at Head Office.

Personal Attributes:

· Highly financially and IT literate.

· Strong leadership skills to guide and motivate colleagues and teams with the ability to work in virtual team structures.

· Excellent organisational skills to balance and prioritise their workload and meet deadlines.

· Knowledge of project management and risk management.

· Solid financial skills, including some financial/data reporting abilities (There is a Head of Finance who prepares all                Board & Management Accounting and a Data Analyst who leads performance reporting).

· Knowledge of relevant legislation & regulations and industry insights/trends.

· Strong strategic and negotiation skills to make sound commercial decisions.

· A compelling and engaging communicator, who is professional and able to influence and present well internally and             externally.

· Shows genuine empathy and belief in the values and objectives of The Clink Charity.

Preferred but not essential

Project Management Qualification (Prince 2 or similar)

CIPS (Chartered Institute of Procurement & Supply)

Equality, Diversity and Inclusion are at the heart of our work and The Clink Charity is committed to providing a welcoming and inclusive environment where all individuals feel respected and are able to give of their best. We strive to make our team truly representative of society and are committed to eliminating discrimination and promoting equality and diversity amongst our learners, workforce, trustees and stakeholders

To apply, please follow the link and upload your CV.

Permanent 

37 hours per week over 7 days, to include Sunday.

£23,436.25 per annum with annual progression up to £23,696.84

We offer many enhanced benefits including:

• 28 days holiday a year, plus Bank Holidays  
• Stakeholder pension scheme with matching contributions up to 8%
• Free confidential counselling service: available to all staff and volunteers
• Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website. 

Location: St Albans, Hertfordshire.

The Children’s Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We’re there for children, every step of the way. 

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our St Albans Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

 You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.  

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children’s Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Wednesday 11th December 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 27th November. 

Interviews will be held on a date to be confirmed. 

Would you like to work for a dynamic and forward-thinking organisation? We work proactively to deliver a wide range of high-quality advice services across north and west Kent to give people the knowledge and confidence they need to find their way forward – whoever they are and whatever their problem.

The Fundraising Manager role helps us achieve our vision through their excellent writing skills and relationship building. Working closely within our friendly and results driven team, you will manage your own workload of bids and applications to trusts. We would like you to work closely with the wider team for their input and project knowledge while diligently recording all information and communications.

We are looking for someone who:

· Has to excellent written communication skills to produce content that is inspiring, concise and informative

· Can make it happen by working proactively under their own initiative

· Shows they care in the way they speak with our funders and the way they work with colleagues across our teams.

As part of the interview process, you will be required to complete a written assessment.

We offer flexible working options, 30 days annual leave including bank holidays (pro rata) plus four additional days between Christmas and New Year, supportive family policies, and pension scheme.

We are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

Development and Fundraising Manager

On the back of much success, our client seeks to appoint a Development and Fundraising Manager to be central to shaping and propelling them forward in the next stage of the organisation’s journey. This is a fantastic opportunity to work within a small, highly committed team, making a unique impact in a highly interesting but challenging area.

Their vision and missions:

They were founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.

Their work is structured around a number of missions, advancing child welfare, healthcare access, education, women’s safety and chaplaincy in the communities they serve.

Gypsy, Roma and Traveller communities have the poorest health outcomes out of any ethnic groups in the UK, including in relation to child mortality, suicide rates, life expectancy, educational outcomes and discrimination (House of Commons, 2019).

Role purpose:

• With other leaders, to set a new fundraising strategy to further our missions, with a focus on diversification and sustainability of funding.
• To lead the execution of the fundraising strategy.

Key duties:

• To sit on their leadership group, playing a key role in the strategic development of the charity, representing the charity at events/meetings and engaging in peer support within a great team.
• To work with the MD on the charity’s new website, general copy and marketing materials.
• Where required, to delegate and supervise development and fundraising tasks.
• To develop and manage a pipeline of Trusts & Foundations, alongside competitor/prospect analysis, to achieve fundraising goals.
• To draft high quality funding applications and compelling funding proposals, including via strong narrative storytelling and researched data.
• To manage relationships with grant makers, meeting a range of funders and writing post-grant reports according to donor deadlines.
• To maintain and grow relationships with corporate funders.
• To increase the number of regular, small donors.
• To manage ongoing donor relationship management.
• To collaborate with their research activities.

Person specification:

The successful candidate will be a strategic thinker, committed to achieving excellent outcomes for clients, in line with the vision and values of the charity. They will have a proven record of generating income from a range of multiple streams in the public or charitable sector, including securing at least five figure grants. They will have well-developed research and IT skills. They will be able to demonstrate exceptional verbal and written communication. They will have resilience – and a sense of humour is also a must!

Working with them:

The organisation believes their people are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards the organisation’s vision. They are a relaxed and collaborative team, with a big sense of humour.

Start date: ASAP

Location: Hybrid with considerable home working. Office at Badgemore Park, Henley on Thames, Oxfordshire.
Job type: Part time, 0.6fte; for exceptional candidates, elements of the Terms and Conditions may be negotiable.
Salary: £21,000p.a. (£35,000 fte.). For exceptional candidates, elements of the Terms and Conditions may be negotiable.
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.

Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.

They recognise they have no greater responsibility than to safeguard the children and vulnerable
adults that they work with. Recruitment processes will include a basic level DBS check.

Other roles you may have experience of could include: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Head of Business Development, Business Manager, Development Officer, Development Manager, Grants, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, Corporate Fundraising, Corporate Fundraising Executive, Corporate Fundraising Manager, Corporate and Events Fundraiser.

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