Service Coordinator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We’re looking for an Programme Co-ordinator & Facilitator to join our SIG Safe Ground’s flagship Family Service. A first of its kind, the Family Service at HMP Altcourse brings together creative interventions for men in custody, bespoke family counselling and daily practical support for families visiting a loved one. Leading this ground breaking service you will work alongside internal & external staff teams to reimagine what family support is within the criminal justice system, working to influence a culture shift at HMP Altcourse and the wider prison system.
SIG Safe Ground are experts in delivering arts-based, therapeutically informed group work, celebrating 30 years of working in prisons in 2025. We’re looking for an action-orientated individual who is passionate about developing creative, family-led ways of working to best support those in crisis. You’ll join a reflective, dynamic team of facilitators, counsellors and family liaison workers supporting those with experience of the criminal justice system to build a practical toolbox to cope and move forward positively.
We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Altcourse, Liverpool and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Altcourse, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants.
You will be required to undertake additional training and vetting as per the requirements of the prison.
Shift Pattern: 37.5 hours per week, Monday to Friday 8.30am-4.30pm hours may vary dependent on needs of the service.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What we offer:
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
ABOUT YOU
We’re seeking a creative, passionate individual who excels at delivering arts-based interventions and group facilitation. You’ll thrive in a team environment, valuing relationships as key to personal growth and change. With excellent communication skills and a compassionate approach, you’ll engage with individuals from diverse backgrounds, especially within the criminal justice system.
You’ll bring experience in therapeutic groupwork and an understanding of the challenges faced by marginalised groups. Adaptable and proactive, you’ll champion equality, diversity, and inclusion. If you’re driven to make a positive impact and build meaningful relationships, this role is for you!
What we are looking for:
- Background in arts education, dramatherapy, applied theatre or equivalent
- Practical experience and/or knowledge on group work facilitation
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT proficiency, able to learn new software. Confidence in Microsoft packages
- Resonance with Safe Ground and Social Interest Group values
- Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience within a prison or other criminal justice setting and/or within a similar role
- Previous experience in a similar organisation/industry/role
- Understanding/experience working with therapeutic groupwork techniques
- Ability to positively persuade, empower, and influence others
OVERVIEW OF KEY RESPONSIBILITIES
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
- Coordinate all aspects of promotion, recruitment and evaluation of programmes.
- Develop content and deliver this to different learning needs and styles.
- Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
- Collect and manage feedback, using this to continuously improve content and programmes.
- Support with all aspects of risk management, information management, and case recording as needed.
- Admin will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
- Promote the work of Crich Tramway Village to a range of organisations and individuals, developing partnership opportunities.
- In conjunction with the Marketing team, ensure the wide promotion of volunteering at the Museum through a diverse range of media.
- Liaise with all Museum departments to ascertain the need and requirements for volunteer team members.
- Induct new volunteers to the Museum and ensure that they receive the appropriate training and introduction to their host departments.
- Develop a system for welfare support to ensure that volunteers settle effectively into their roles and gain fulfilment from their work. Assist with any issues and difficulties encountered.
- Ensure that effective risk assessment and safeguarding procedures are in place appropriate to all volunteers.
- Develop a reward and recognition programme for volunteers.
- Evaluate the contribution of volunteers recruited through the Project and the outcomes and benefits for each individual’.
- Liaise with the Database team to ensure that all volunteers are recorded on the system, including emergency contact and other relevant information.
- Adhere to and support all Museum policies and procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training Workshops Manager
We are looking for a Training/Workshops Manager with a deep understanding of how working with families and the principles of Positive Behaviour Support can transform the lives of people with learning disabilities whose behaviours challenge.
Join a small and friendly UK-based charity dedicated to improving quality of life for children, young people and adults with severe learning disabilities whose behaviour is described as challenging, and their families.
This is a hybrid-working role offering flexible working hours.
Position: Training/Workshops Manager
Location: Chatham, Kent/hybrid or remote
Hours: Part Time - 25 hours per week (days/times to be agreed)
Salary: £33 - £35K depending on experience pro rata
Contract: Permanent
Closing Date: 9am 14th October 2024. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The Role
Join a small team who have a big impact. The voice of family carers is at the centre of what the team does, and they are passionate about making a positive difference to the lives of the children, young people and adults with severe learning disabilities by:
- Championing their rights
- Providing timely information and support
- Raising awareness and understanding
- Promoting and sharing best practice
There are a bank of five workshops, each developed through co-production with families and co-delivered by a qualified practitioner and a family carer. The workshops are pivotal to sharing best practice about support for people with severe learning disabilities whose behaviours challenge with both professionals and family carers.
You will:
- Ensure that all workshops and training sessions are co-designed, co-developed, and co-delivered by both qualified practitioners and family carers with lived experience, ensuring that the content is relevant, practical, and grounded in real-world experiences.
- Oversee the delivery of these workshops, ensuring they are of high quality, engaging, and accessible to diverse audiences.
- Promote and secure bookings for workshops, leading to income generation.
About You
You will be an experienced trainer, with the skills to manage and develop a programme of five workshops, co-delivered by a bank of trainers. You will have experience of co-production with families and the skills to establish and develop relationships with a range of external stakeholders and you will be comfortable with autonomy, with the initiative to drive forward the programme of workshops.
You will have:
- Knowledge/experience of issues affecting children and/or adults with learning disabilities and behaviour described as challenging
- Experience working in co-production
- Experience in workshop design
If this sounds like you, we’d love to hear from you!
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
The charity was set up in 1997 by Vivien Cooper OBE, the parent of a child with severe learning disabilities who displayed a range of challenging behaviours. At the time, there was no support for families like Viv’s and no adequate provision to support her son – other than almost three hundred miles away!
Crucially, families remain at the heart of the organisations work. It is their experiences that shape everything; from the direct support provided through to the family support service, to the training delivered for families and professionals, through to the rich evidence base the team bring from working with families to challenge the system and to “speak truth to power”.
As an equal opportunity employer, the organisation would particularly welcome applications from people with an ethnic minority background or those with a disability, as they are currently underrepresented in the workforce.
This role requires a Basic Disclosure Check. We politely request no contact from recruitment agencies or media sales
You may also have experience in areas such as Trainer, Facilitator, Workshop, Workshop Trainer, Education, Education Lead, Training Lead, Training Coordinator, Challenging Behaviour, Challenging Behaviour Trainer, Social Care Training, Learning Disability, Disability, Programme, Programme Facilitator, SEN, SEN Trainer, SEN Training Manager.
Please note NFP People are advertising this role on behalf of our client.
Role overview
This key role manages our flagship and award-winning project supporting refugees with IT Hardware. The project collects IT Hardware, refurbishes and repairs it through our network of technicians, matches it with a suitable recipient through our referral process and then distributes it to charities and individual refugees and asylum seekers at no cost to the recipient. The project is in its third year, in which it will grow to overseeing e-waste collection and tech re-sale.
This role has two central arms: project management and volunteer management.
Overall management of the project includes key decision-making on tech refurbishment and distribution, building and maintaining key partnerships, impact reporting, staff management, external representation, developing and recording institutional memory and supporting the project's strategic growth with support from the Director. The postholder will be responsible for working with their team to maintain the smooth running of the project and deliver the project outcomes. They will deputise for the Director where necessary.
Volunteer management predominantly looks like the recruitment, coordination, training and retention of technical volunteers, many of whom are asylum seeking graduates of our tech training course. The post holder will be the go-to person for the volunteers and provide technical and management support with the help of our Technical Lead.
We know good project managers have a variety of skills and experience. We are not running a personal specification, but the strongest applications will indicate staff management experience and basic knowledge of IT repair.
We choose to publish the draft job description of the roles we advertise for. If you have the skills, experience and character to do the job below, please apply. We particularly welcome applications from those with experience of asylum and migration.
Outcome 1 - Manage the Digital Access project and the team working to deliver its outcomes
-
Oversee the logistics and operations involved in collecting, storing and redistributing large quantities of IT Hardware, including the distribution of Data SIM cards to recipients with support from your team.
-
Work with the Engagement Manager to identify and communicate with businesses, individuals and other sources of IT Hardware to explain our process and the impact of the project.
-
Oversee the smooth running of and improvements to the referral process through which charity partners and individual refugees apply for and receive devices.
-
Ensure the project goals are delivered on time and within budget.
-
Provide thoughtful and kind management of the Operations Coordinator and Operations Assistant, meeting regularly and supporting their development.
-
Record the institutional memory of the project through a digital guide to the processes and learnings which constitute the Digital Access programme.
-
Ensure everyone at Screen Share who engages with the project does so in line with our safeguarding and privacy policies.
Outcome 2 - Monitor, evaluate and communicate the impact of our device provision
-
Collate and present service user and device data (e.g use-case, age, geography) on a monthly and quarterly basis which represents our impact on the ground for internal and external audiences.
-
Lead on the measurement of our impact through collection of case studies and distribution of our feedback form.
-
Critically analyse and improve our impact measurement process to ensure it is ethical and fit for purpose.
-
Work directly with service users, the Director and Communications team to produce compelling stories of the impact of Screen Share’s provision, with particular focus on our annual impact report.
Outcome 3 - Coordinate tech volunteers, external repair partners and technical staff (tech agents) to secure a regular flow of repair and refurbishment
-
Oversee the process by which tech agents request and receive parts for the refurbishment process (hardware, software and tools).
-
Work with our Technical Lead to ensure tech agents are provisioning devices consistently across our suite.
-
Ensure the smooth implementation of changes to our technical provision.
-
Critically analyse and improve the way in which the repair and refurbishment process is technically facilitated and recorded.
-
Design and Deliver a tech volunteer retention strategy.
-
Ensure our repair and refurbishment costs do not exceed our budget.
-
Conduct in-person reviews with tech agents to monitor their progress and provide quality assurance.
-
Explain our process to prospective repair partners and onboard them onto our system.
Outcome 4 - Recruit, train and support new technical volunteers
-
Design and implement a nationwide technical volunteer recruitment and retention strategy which establishes a regular flow of technical volunteers into Screen Share, including and especially volunteers from an asylum seeking background and those who have graduated from our training course.
-
Facilitate tech volunteer onboarding including external references, interviews and safeguarding.
-
Coordinate and lead monthly volunteer tech team meetings.
-
Explore partnerships with local tech businesses or refugees for paid refurbishment.
-
Run basic laptop refurbishment refresher training for new volunteers in need of support.
Outcome 5 - Ensure Screen Share tech agent records are kept up to date
-
Ensure the tech agent base is kept up to date at all times with all necessary details to facilitate refurbishment
-
Ensure contact logs are maintained for each tech agent in accordance with GDPR legislation and that holidays/preferences/issues are recorded
-
Ensure the right staff can access notes on 1:1’s with tech volunteers
-
Analyse tech agent data thematically, implementing adjustments on a regular basis
Outcome 6 - Contribute to the strategic development of the project and ensure the Director receives appropriate support
-
Represent the project to prospective partners, local councils and at public events, increasing its visibility within the refugee and tech sector.
-
Design and implement experiments to test assumptions, minimise risk and scale the project.
-
Deputise for the Founder and Director in internal and external settings where necessary.
Please write a short covering letter which sets out your motivation for applying, your experience managing staff and leading charitable projects.
Family Rights Group is the leading child welfare charity, and is rolling out its highly successful Lifelong Links programme in London for care experienced young people. As part of that work, we have received funding to create this exciting new post which is ideal for a young people participation expert.
The Young People’s Participation Officer will build on and continue to develop the charity's young people's participation activities so that young people inform, influence and help to deliver the strategic priorities of the charity. Over time, you will be tasked with setting up and supporting groups of care experienced young people who will be integral to the development, influence and promotion of Lifelong Links-related work including the Lifelong Links: London project.
Alongside the Lifelong Links participation work, you'll support other young people who have experience of the child welfare system or were raised in kinship care, to have their voices heard. You will work closely with others within the charity, including members of the Senior Leadership Team, FGC and Lifelong Links Team, Policy Team and with the charity’s Family Participation Officer.
We welcome applicants to this role who have lived experience of being raised in kinship care or the care system.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're recruiting 2 x Community Education Officers to join the team in Merseyside. One role is available at 2 days per week, the other role is available at 4 days per week. Please make it clear the role type you are applying for in your cover letter.
Community Education Officer - Liverpool (2 days or 4 days per week)
Reporting to: Senior Project Manager
Salary: £24,375 per annum, pro rata (£9,750 per annum for 2 days per week, or, £19,500 per annum for 4 days per week)
Hours: 2 or 4 days (15 or 30 hours) per week, with flexibility of working hours (core hours 10.00-16.00)
Duration: Fixed Term – 15 months
Start date: As soon as possible
Location: This role is based in Merseyside and is currently homeworking with travel within the region, and weekly in-person team meetings. We recommend that this role visits the London office a minimum of once a quarter.
Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
ABOUT US
Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where:
- All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm
- Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive
- Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory
To meet these objectives, we carry out the following activities:
- We delegitimize corporations
- We ideate and advocate for policy change and regulation
- We nurture community agency
- We widen our circle of allies
- We change culture and public discourse
ABOUT THE ROLE
The Community Education Officer plays an important role in both collaborating with communities to take part in shared learning and disseminating findings to wider audiences throughout the project, informing how it develops and boosting its impact. You will work in partnership with individuals and their communities, under the supervision of the Senior Project Manager as part of the education and advocacy programme. This will include cooperative identification of changes to the food system in Knowsley in the last century, engaging project participants in discussing those changes and raising awareness to wider audiences, supporting the project to achieve its aim of creating a shared understanding and celebrating Knowsley’s heritage and influencing strategies to shape the future of the borough, through sustained, quality engagement. You will support the Community Research Coordinator to capture qualitative and quantitative data that will inform reporting and contribute project monitoring and evaluation, participant outcomes and signposting groups & individuals to project activities with the aim of improving community participation & influence in our work.
The post holder will need to be proactive, working both independently and as part of a team, whilst managing and prioritising a busy workload.
The main strategic aims this role is responsible for:
Aim 8: FAIR ACCESS TO GOOD FOOD
By the end of 2025, low-income communities in the UK will have secure, dignified access to nutritious food with low environmental impact, challenging the supermarket redistribution and food bank model
Aim 9: COMMUNITY-ANCHORED FOOD ECONOMIES
By the end of 2025, regional, participatory, celebratory food economies anchored in place and community will grow, challenging the corporate food model.
Key Responsibilities
- Primary responsibility for leading the collaborative learning process with community stakeholders in Knowsley (e.g., community groups, local schools).
- Work with individuals, groups and communities to explore the food and farming heritage of Knowsley, creating a shared understanding of what came before Knowsley’s establishment as a Metropolitan Borough.
- Contribution towards the planning and execution of events and workshops in Knowsley in collaboration with the team at Feedback and key community stakeholders.
- Primary responsibility for creating educational resources from information obtained through delivery of Feedback Global’s Heritage Lottery Fund Project, to be utilised throughout this project and in future.
- Working alongside the project delivery team you will work to capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food.
- Celebrate Knowsley and its heritage through the creation of projects and workshops in collaboration with key stakeholders.
- Create educational resources from information obtained considering the present and future possibilities.
- Capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food over time.
- Work closely with stakeholders to reach project outcomes
- Produce tangible solutions to issues Knowsley faces
- Use information obtained for advocacy and campaigns to benefit neighbourhoods, change that improves land use, access to fresh locally produced food and creates upskilling and employment opportunities.
- Explore Knowsley archives to understand changes in land use.
- Collate a multitude of existing heritage materials whilst adding dialogue from living residents.
- Assist with the recruitment and ongoing communication between community curators.
- A commitment to the objectives and core values of Feedback - Collaboration, Celebration, Audacity, Solidarity, Impact.
- A commitment to Feedback’s anti-oppression work.
PERSON SPECIFICATION
Essential criteria:
- Excellent interpersonal and oral communication skills and the ability to work alongside a wide range of stakeholders.
- High level of IT skills
- Experience of engagement in local community settings.
- Knowledge and interest in food as a way to engage people in advocacy for change.
- Awareness of partners, stakeholders and projects within Knowsley and the wider Merseyside area.
- Ability to regularly travel in and around Knowsley (public transport, cycle or drive)
HOW TO APPLY
Please apply via Charity Jobs with a CV and cover letter (no longer than 1 A4 page) explaining how you meet the person specification and why you would like to work at Feedback. Please indicate on your cover letter whether you are applying to work 2 days or 4 days per week. Please view the full job description and person specification for more information.
Deadline to apply: 12pm, Monday 21st October 2024
Successful candidates for interview will be notified by Thursday 24th October 2024.
Interviews will be held week commencing 28th October 2024.
For any questions, access requirements, or if you require the job description in a different format, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer – Behaviour Change & Engagement
(Reigate & Bansted)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4322)
Full Time 37.5 hours per week – happy to talk flexible working.
Fixed contract until 31st March 2025
Base: Hybrid with opportunity to work at Reigate & Banstead Borough Council Offices
About the role
An exciting role to deliver a tailored package of support that will help Reigate and Banstead Council to increase levels of active travel in the area. You will engage with schools, workplaces, and communities to support and enable more people to walk, wheel, cycle and scoot for local everyday journeys, instead of taking the car.
As the Project Officer, you will plan and deliver fun, innovative and engaging activities such as mapping safe routes, leading rides and walks, practical skills sessions, competitions, initiatives and information events. The range of activities, events and resources will be adapted to meet the needs of the different audiences and will be designed to be inclusive so as many people as possible can benefit from the project and more local journeys can be travelled actively.
This role will require you to work with a range of people across local and diverse communities, workplaces and schools in Reigate and Banstead. Creating relationships with key people and employers, understanding the barriers, challenges and opportunities to actively travel. You will be working closely with others to develop a programme of activities.
You will have the opportunity to give people confidence, enthusiasm and skills to travel more actively, through events and community activities.
You will build and manage internal and external relationships with key people such as school or community travel champions, local authority colleagues and other Sustrans delivery officers.
Within the role, there will be an expectation to capture the impact of the project through completing reporting and monitoring, writing case studies, capturing quotes and photos and contributing to an end of project report.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have experience of working with children and young people within a community setting and delivering physical activities to groups. Your knowledge of the local area will help you form relationships with a wide range of organisations, groups, and individuals.
You will be a self-motivated and solution driven individual used to working independently as well as part of a team, with the ability to plan and prioritise your workload.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 03 October 2024.
- Interviews will take place via MS Teams on the 15th or 16th of October 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Contract Type: Full time/ Permanent
Salary: £26,000 + benefits
Hours: average 39 hrs per week on a shift basis
“I genuinely look forward to going to work on a Monday – how many people can say that!” – Alex, Housing & Support Officer.
Why not be like Alex and join them as their next Housing and Support Officer and make a difference!
Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently?
They believe everyone should live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Come and join the Team and play a pivotal role in their incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, this is the place for you.
What You'll Be Doing
You will be joining the Team, a warm friendly and welcoming group, to provide a high-quality service to clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. They currently support 65 clients with a range of needs. Their clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.
A little more about your day as a Housing & Support Officer:
- Act as a keyworker to clients, helping them achieve their goals and live independently.
- Family mediation and support, bringing families back together.
- Work with a community of professionals to support the right outcomes.
- Problem solving together and debriefs sharing experiences and learning as a team.
- Support clients with repair issues and repayment agreements for rent arrears.
- Carry out room inspections, health and safety checks and make rooms homely for new residents.
It is an exciting time to join the Team as you’ll also be involved in planning and running their extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. They are always open to new ideas and projects, so if you have a particular talent or skill, please let them know!
What You'll Need
To be successful in this role, you will need:
- Ability to develop non-judgmental professional relationships with clients.
- The ability to manage your own time, delivering outcomes, meeting deadlines.
- An Enhanced DBS check (to be completed by them, upon successful application).
- A fully valid driving licence and use of your own car for business purposes.
- Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what they are looking for, go ahead and apply; you could be exactly who they need.
How they’ll set you up for success
They want to make sure you have the skills and knowledge to be great in your role. So, when you join them, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification.
Why work there
This is a place where everyone is valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working, including flexible hours where possible.
Their benefits are great too and include:
- 28 days annual leave per annum, plus bank holidays (pro rata for part time)
- An additional 1 day (pro rata) per annum wellbeing day
- A defined contribution pension scheme
- Interest-free staff loans
- The opportunity to buy or sell up to five days annual leave per holiday year
- Life assurance cover
What's Next
They are all about celebrating diversity because they know it's key to success. They're committed to being inclusive, so if you're passionate about what you do and share their values, they want to hear from you!
If you need any adjustments during the application or selection process, please let them know, and they'll be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: Support Officer, Resident Support Officer, Housing Caseworker, Housing Liaison Officer, Accommodation Support Officer, Supported Housing Officer, Housing Needs Officer, Housing Advice Worker, Homelessness Support Officer, Housing Coordinator, Tenant Liaison Officer, Housing Welfare Officer, Residential Services Officer, and Community Housing Officer.
REF-216766
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Fundraising Manager (Corporate and Events)
Based: Birmingham, with flexible/hybrid working
Responsible to: Chief Executive
Salary: £35,000 to £41,250 (pro rata)
Hours: 28 hours per week (.8 FTE)
Annual Leave: 25 days plus eight statutory bank holidays (pro rata)
Job Summary
This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart can bring.
That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.
Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £440,000 annually. A better future for seriously ill children starts with you, our Fundraising Manager, within our three-person fundraising team.
In your first three months, you will get to know the charity well and figure out who our current supporters are. You will devise a plan for how you will use your experience to raise money, with a focus on building our challenge and events portfolio. You will also start building good relationships with key people inside and outside
Little Hearts Matter, including networking within the Birmingham and West Midlands business community.
By the end of your first year, you will have put your plan into action, continually improving it as you go. You will have built up our events and challenges portfolio, connected with donors, found new supporters, and tried out different ways to bring in funds and hit your target. You will have monitored your progress, using goals to measure success, and adjusting the plan when needed. Alongside this, you will have worked with the team to boost the Little Hearts Matter’s profile and impact so that fundraising efforts can keep going strong in the future.
About Little Hearts Matter
Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.
Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers. Our aims are to:
Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.
Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.
Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.
Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.
Specific areas of responsibility
Working as part of the fundraising team, the Fundraising Manager will:
- Be responsible for their own portfolio of supporters, maintaining and growing income, regularly forecasting income and expenditure against agreed targets (circa. £200,000+ annually)
- Proactively manage and grow relationships with diverse corporate and community supporters, delivering tailored propositions where appropriate, providing excellent relationship management to maximise their impact and long-term engagement.
- Build excellent working relationships with regional partners, supporters, and volunteers, to maximise the impact of their own fundraising and identify new opportunities through their networks.
- Develop and lead on exciting and engaging events, challenges and appeals to support the Fundraising team meeting its financial objectives.
- Work collaboratively with the Chief Executive, Head of Service and Grants Manager to ensure synergy in planning and delivery of income generation targets.
- Maintain accurate records of supporter interactions on the CRM system to deliver exceptional supporter experience and harness the value of data.
- Attend events, including out of hours working where necessary (compensated by Time in Lieu)
- Be a passionate ambassador for Little Hearts Matter, always maintaining the highest level of professionalism.
- Ensure all Fundraising activity complies with the Fundraising Code of Practice, GDPR guidelines, EDI principles, and other relevant regulations, guidance, and policies.
- Provide line management for the Fundraising Coordinator (.6 FTE)
Person Specification
Key Requirements
Skills
Essential
Excellent relationship management
Strong and effective communicator capable of talking to a range of people with sensitivity and discretion
High IT proficiency (Excel, Word, CRM)
Strong written communication across multiple channels for marketing and stewardship
Commercial acumen, with the ability to maximise opportunities for LHM
Excellent team working, with the ability to work confidently alongside a range of charity stakeholders
Proven ability to multi-task, work in a busy environment, and problem solve
Analysing and reporting on financial performance
Desirable
Digital Marketing
Volunteer Management
Experience
Essential
Devising and delivering a strategy to successfully achieve a six-figure income target
Working in a fundraising environment
Managing conflicting priorities
Collaborating with multiple stakeholders
Working in a customer service-oriented environment
Desirable
Project or events management
Working in a relationship or account management role, or leading the delivery of partnerships
Creating new initiatives to drive/deliver income growth
Working for a health or disability charity
Knowledge
Essential
Understanding of Charities Act, Fundraising Code of Practice, relevant sections of GDPR regulations and other relevant legislation and guidance
Best practice in corporate and community fundraising
Use of databases/CRM to support and drive fundraising
Understanding of Equality, Diversity and Inclusion principles and a commitment to apply them
This job description is not exhaustive and other responsibilities may be agreed as appropriate.
Benefits
- Holidays: 25 days annual leave in addition to eight bank holidays.(pro rata)
- Parking: free parking space at head office.
- Working patterns: flexible and hybrid working patterns are supported.
- Pension: enrolment in the People’s Pension plan after three months.
- Career development: you will have opportunities for mentoring and training to stay up to date with the latest fundraising trends.
CV and covering letter to be submitted to Lisa Davies, Chief Executive. Please feel free to contact Lisa for an informal chat.
Closing date for applications 7 October 2024
We are the only charity in the UK that offers support to families following a single ventricle diagnosis.
The client requests no contact from agencies or media sales.
Join our passionate team at Little St Pancras Nursery, part of the Saint Pancras Community Association in Camden, providing high-quality care and education for young children.
In this role, you'll support children's learning, development, and well-being in a nurturing, inclusive environment.
Ideal candidates will have a Level 2/3 qualification in childcare, a love for working with children, and a collaborative spirit.
Reports to: Nursery Manager
Hours of work: 20 hours per week, including 15 hours contact time with children when the Nursery is open. 39 weeks per year (term time plus one week).
Salary: £13.50 per hour
Full details can be found in the attached job description.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
Job Title: Energy Programme Manager
Company: Gorta T/A Self Help Africa
Location: Lilongwe, Malawi
Contract type: International/National 2-year fixed term contract, full time
Reports to: DCD Programmes
Organisation overview:
In late 2021 Self Help Africa (SHA) and United Purpose (UP) merged, with our Global Office in Dublin, Ireland and a UP office in Cardiff, Wales. In early 2023 we launched a new five-year organisational strategy, which defines our shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.
Our three values are:
- Impact: We are accountable, ambitious and committed to systemic change
- Innovation: We are agile, creative and enterprising in an ever-changing world
- Community: We are inclusive, honest and have integrity in our relationship
We require a team ready to live up to our values to encourage initiative and valuing of partnerships, thus requiring a Country Director who can model our values, and be able to build on the strengths of our teams.
We are in the process of transitioning country registrations from United Purpose to Self Help Africa in The Gambia and Senegal and these two countries form an integral part of the West Africa programme along with Burkina Faso and Nigeria. Self Help Africa is now registered in The Gambia.
Job Purpose:
The Energy Programme Manager will provide strategic and technical leadership in the delivery and development of the SHA Energy programme in Malawi. They will be expected to oversee the implementation of SHA’s existing portfolio of Energy projects in Malawi, provide technical input to the team and sector in Malawi, continue to develop programme approaches based on evolving best practice and the changing landscape, and mobilise resources for continued growth of the programme.
The position will report to the Malawi Deputy Country Director- Programmes and there will be regular meetings between the Energy Programme Manager, other Programme Managers and Management Team in Malawi and technical advisors from SHA’s Global Office. The role will also involve capacity building of national staff in Malawi to take increased ownership of the programme and enable its continued growth. The Energy Programme Manager will leverage their technical and contextualised knowledge to provide expert advice and advocacy to Malawi’s energy sector (particularly in the areas of cleaner cooking, carbon finance and off-grid electrification) and maintain the programme’s close and productive relationships with its donors and stakeholders to expand the reach, sustainability and impact of our work.
Key Responsibilities:
1.Programme Management and Oversight
1.1 Quality Assurance
- Ensure the programme portfolio is delivered in line with good practice and quality benchmarks in line with sector-based standard operating standards and GESI tools etc
- Ensure an adaptive management approach is taken
- Work with the Monitoring Evaluation Accountability and Learning (MEAL) Working Group through National MEAL Manager to ensure that we are documenting learning and integrating it into programme design and delivery.
- Ensure MEAL data collected is in line with national MEAL framework through participatory M&E approaches and integrating feedback from staff, partners and project participants.
- Liaise with relevant organisation technical advisors and incorporate learning and global expertise in the programme cycle
- Ensure value for money and efficiency across the programme cycle
- Conduct field visits to monitor project progress.
1.2 Compliance & Risk
- Oversee the development and timely submission of high-quality donor technical and financial reports, in collaboration with projects and operations colleagues
- Ensure that processes are in place to allow for systematic and inclusive feedback to communities and stakeholders on all programme reports and evaluations undertaken
- Working with Project Managers to ensure all projects develop annual, quarterly and monthly plans and that these are actioned and reported against
- Deliver a consolidated risk assessment for the programme portfolio every month and ensure mitigation measures are actioned and followed
- Ensure that internal audit is adequately budgeted across the portfolio
- Ensure that internal audit findings and recommendations are followed up on and actioned as per agreed timelines
- Ensure that every project in the portfolio has a grant opening and closing meeting and that these are filed
- Ensure that every project has monthly review process
- Ensure adequate oversight on all financial transactions and project activities to reduce the risk of non-compliance with policies and risk of fraud
- Ensure annual procurement planning and that all project procurement is cost effective in line with donor and organisational policy
- Ensure that project implementation is complying to donor driven policy and direction, such as the DSA policy, and engaging in communication and advocacy through the MT where donor direction is not in line with the Malawi 2063 or the organisation’s vision and mission.
1.3 Finance
- Oversee internal monthly financial reports and project budgets and cashflow forecasts
- Ensure full project spend without disallowance
- Authorise all project related expenditure in line with SHAs Delegation of Authority framework
- Support and oversee project related procurements.
1.4 Safeguarding
- Ensure that all projects have an active trained safeguarding focal point who can effectively disseminate the reporting channels and policy
- Ensure that all project have a safeguarding plan and report against this during monthly meetings
- Ensure that reporting channels are promoted and visible across all projects in the portfolio
- Ensure that all colleagues within your portfolio have undergone safeguarding training and signed the global code of conduct
- Ensure all staff, partners and stakeholders sign, comply and promote the SHA Safeguarding policy and code of conduct.
1.5 People Management
- Manage teams of staff across all projects in your portfolio and provide line management to Project Managers
- Incubate and enhance skills development of staff across the programme, encouraging learning and development, identifying opportunities for professional development and upward mobility within the organisation
- Ensure all staff members in your portfolio have completed an induction, have passed probation and that annual PDRs are conducted
- Ensure the portfolio has the right team in place in line with the strategy and the values of the organisation
- Ensure that the portfolio can retain and attract skilled and experienced gender balanced teams
- Ensure that you are promoting wellbeing across your team and that staff are encouraged to take their leave entitlements and access training and wellbeing opportunities provided by the organisation
- Cultivate a culture of accountability, adherence to group policies, and prioritization of staff welfare and security.
2.Strategy and Programme Development
- Ensure we are working in line with the locally-led development approach
- Provide technical support to programme implementation for Malawi Energy programme staff to deliver consistently high quality, innovative programmes in both the energy and carbon finance sectors.
- Working within the Malawi Country strategy, and working with other Programme Managers, towards the delivery of our Strategic Objectives and ensuring integration across our work
- Feed into the development of new Country Programme policies and position papers
- Keep up to date with global good practice, technology, approaches and emerging trends, as well as innovative ideas, translating them to the Malawi context
- Capture learning and adapt programming accordingly to maximise impact for communities
- Feed into and promote our Community-Led programming policy work. Maintain long term local and international donor relations to ensure continuation and growth of existing funding
- Keep abreast of new funding opportunities and oversee the development of high-quality proposals for existing and new funders based on organisational learning. Diversify funding sources and secure funding for existing and new areas of focus in line with the CP strategy including carbon finance and impact investment.
- Foster establishment and growth in SHA’s sustainable energy social enterprise
- Where requested by other Country Programs, to provide remote technical advice to assist in the delivery of their projects.
3. Partnership, Representation and Advocacy
- Act as a thought leader in the energy sector in Malawi providing technical support and strategic direction to a wide range of stakeholders across private and public sectors, and civil society.
- Support the National Cookstove Steering Committee (NCSC) as a key member of the coordination group for which SHA is the secretariat. This includes leading the organisation of the annual Cleaner Cooking Conference and quarterly coordination group meetings.
- Maintain, strengthen and build networks and alliances at national level with government, academia, donors and local organisations
- Maintain, strengthen and build partnerships with companies and entrepreneurs to augment the programme’s reach and sustainability of impacts through market-based approaches.
- Ensure active engagement of the programme at district level with all relevant government structures
- Act as the primary focal point for all donors that fund the programme portfolio
- Liaise with Government of Malawi counterparts (national and district) and ensure we are visible and working in line with Government needs and priorities
- Represent SHA at workshops and conferences, ensuring our organisation and work is visible
- Maintain and expand our partnerships across Government, academia, private sector, NGOs and wider civil society, working in coordination with our Partnerships Manager
- Proactively engage in relevant fora and working groups to achieve systemic change within the sector
- Ensure all programme learning is shared internally and externally.
Knowledge, Experience and Other Requirements:
Qualifications and Experience
- Degree level qualification in energy, development, environment or other relevant discipline (post-graduate preferred)
- Minimum of 3 years’ experience in a similar position in sub-Saharan Africa, focusing on green energy access
Essential
- Demonstrated strategic judgement, planning, co-ordination and prioritisation skills
Demonstrated project and programme design and proven ability to secure funding from a variety of donors including international development agencies, impact investors and the private sector - Demonstrated project/programme management skills including managing a portfolio of simultaneous projects, monitoring and compliance, budget management, and line managing a team of employees
- Demonstrated communication, partnership building and advocacy skills with a wide range of stakeholders including from private and public sector, and civil society
- Demonstrated understanding of energy in the Global South including improved cooking and off-grid electricity (solar mini-grid and productive uses of energy in particular)
- Experience of developing and monitoring carbon finance projects, particularly improved cooking
- A strong understanding and appreciation of safeguarding principles
- Self-starter, capable of innovatively developing the programme
- Attention to details and flexible approach to work
- Demonstrated cross cultural communication skills and ability to build institutional capacity and provide mentorship to staff
Desirable
- Demonstrated experience in programme strategy design
- Ability to pilot innovations and scale-up effective programming initiatives, through an entrepreneurial mindset
- Experience living in Malawi and/or Sub-Saharan Africa and working in the energy sector
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for someone dynamic and progressive to manage operations (people, places and finance) for our growing organisation. Helping us to navigate an exciting new period in our development, your role will be to manage and shape the organisation’s operations and HR to ensure we have the right systems and processes in place to deliver our work effectively and in ways that are in line with our feminist, participatory and anti-oppression values.
We are keen to find someone interested in having a core role within an organisation, delivering a wide range of internal projects that support staff wellbeing, communications, anti-racism and culture, including exploring and implementing progressive and radical HR policies that help us to further embed a culture of care. You will work supportively and dynamically with our collaborative and friendly team. You will be supported by the Head of Organisational Development, who you will work with to develop new strategies and priority areas of work.
KEY INFORMATION
Salary -£37,637.15 FTE per annum, pro rata
Contract - 4 days (28 hours) per week, permanent
Location - Based at Wen’s Shoreditch office, with hybrid working available
Supervising - IT Co-ordinator, Operations Assistant and volunteers (up to 5 people).
Deadline - 9am 14th October 2024
Interviews (via Zoom):
- 1st interview – w/c Monday 28th October 2024 (exact date TBC)
- 2nd interview – Monday 4th November 2024
RESPONSIBILITIES
People (HR)
- Manage and maintain HR policies, procedures and practices including the employee handbook, ensuring they are up to date, recorded, filed and adhered to (i.e. personnel contracts, DBS, volunteers, holidays, sick leave)
- Develop and implement new systems, policies and processes that support anti-oppression, care and inclusion.
- Ensure that Wen is compliant, abiding by relevant legislation (including GDPR) and arrange training for staff as needed
- Oversee recruitment, onboarding, staff development and all other people processes
- Ensure appropriate support and supervision is in place for all staff, including overseeing training for all staff
- Promote improvements in internal communication, ensuring staff, volunteers and interns are informed of organisational developments and have opportunities to give feedback that will help shape our ways of working for the better.
- Oversee the co-ordination of all-staff events, meetings, socials and team building.
- Monitor and evaluate staff wellbeing, taking steps to address as needed.
- Ensure appropriate and compliant documentation and record maintenance for all HR processes across the organisation including absence management.
- Designated Safeguarding Lead for the organisation.
Places (Office management and IT)
- Ensure smooth running of Wen’s main office to ensure it provides a welcoming, efficient and safe space to work in, ensuring health and safety procedures are implemented and maintained with help from the Operations Assistant.
- Utilise the Core Operations budget with help from the Operations Assistant to ensure Wen is maintaining photocopier, stationary supplies, liaising with our landlord about rent, maintaining phones, health and safety, fire procedures, utilities, rates and insurance.
- Oversee the IT Coordinator to ensure licenses are up to date, IT issues are solved promptly and IT developments and changes across our two sites and hybrid team are tracked
Finance
- Work with Finance Manager and Head of Organisational Development to establish strong financial processes and policies and ensure staff are aware of the relevant ones
- Liaising with our Finance Manager on day-to-day accounting as and when necessary
- Managing the Core Operations budget including approval of expenditure (as a signatory) and cashflow preparation for the coming financial year
- Checking and collation of monthly payroll information
People Support
- Managing the Operations Assistant and IT Co-ordinator.
- Supporting volunteers as required and oversee managing our volunteer database.
- Supporting Wen team with HR and other Operations-related matters.
Along with any other reasonable tasks and duties deemed relevant to the role.
KEY BENEFITS
- 25 days annual leave plus bank holidays, pro rata. Rising to 27 days after 5 years.
- Pension scheme, contributing 6% of salary.
- Employee Assistance Programme.
- Access to training and development opportunities.
- Laptop and mobile phone for work.
- Flexible and hybrid working available.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London Borough of Richmond Upon Thames (with hybrid working options available)
Leave entitlement: 28 days per annum pro rata + bank holidays pro rata
About the role:
We are pleased to offer you an exciting opportunity to join our advice team at Citizens Advice Richmond as a Manage Your Money Lead.
In this role you will be working alongside volunteer advisers, providing holistic advice and support to households in financial crisis and provide advice around income maximisation, managing fuel costs including leading on our Energy Advice Project, benefit take-up, applying for grants to help with costs arising from the cost-of-living crisis, reducing indebtedness and budgeting and money management to help to prevent future financial crisis.
The purpose of this role is to reduce the stigma for low-income households around needing and accessing financial support and give people confidence to seek cheaper alternatives to contract costs around, for example, telephone, tv and broadband.
The project includes support on preparing personal income and expenditure details which can be used by residents themselves when negotiating with debtors on repayment plans.
This work will have a focus on community-based outreach work, working alongside organisations such as foodbanks and community centres. It will aim to prevent future or recurring hardship.
This role is funded by City Bridge Foundation.
We are a friendly and diverse office. We support clients across our community and aim to reach the most vulnerable and excluded in our community.
What we give our staff
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
Please complete the application form and include this as your cover letter
Barnwood Trust is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our Funding & Influencing Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Funding Relationship Manager is integral to this.
We are looking for a Funding and Relationship Manager, who will be responsible for awarding, distributing, and evaluating the impact of our funding to Gloucestershire based organisations. The team provide supportive and reciprocal learning and evaluation relationships with organisations enabling us to constantly improve our grant-making processes and social change mechanisms.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
• are from Black, Asian and minoritised backgrounds.
• have lived experience of disability and/or mental health challenges.
Contract terms:
• 12 months fixed contract.
• We welcome applications from people looking for full time hours (37.5hrs per week).
• We offer a flexible start between 8am and 9.30am Monday to Friday.
• Salary £35,356 p/a
• 36 days holiday inc. bank holidays
• This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
• Managing and processing grants to organisations and groups
• Process Funded Partner and Themed Funding grants to organisations and groups, ensuring that information is stored and monitored routinely, and that grant payments and annual instalments are authorised and paid in a timely manner.
• Respond to enquiries from prospective grant applicants, referrers, organisations, and other connected parties, showing consideration and patience for callers with communication or learning challenges.
• Support prospective applicant organisations and groups to apply to Barnwood Trust, providing appropriate support and advice to applicants and aligning with the Trust’s values and funding principles.
• Manage a portfolio of organisational grants, providing support where needed, and maintain a supportive monitoring, evaluation, and learning relationship over the life of a grant.
Evaluation, learning and relationship management.
• Oversee the monitoring and evaluation of a portfolio of funded organisations, ensuring data and key learning is submitted to Barnwood on time and supporting organisations to collect and collate this.
• Support funded organisations to measure the impact of their work in accessible and inclusive ways, drawing on your own expertise and that of the wider Funding Team.
• Through monitoring, evaluation, and relationships with your portfolio, identify learning themes and capacity gaps in organisations in the county.
• Support the Senior Funding Relationships Manager and the Funding Policy and Evaluation Manager to publish impact data and learning from organisation and group funding on Barnwood’s website and social media channels.
Summary of Essential Knowledge and Experience
• Proven experience of building and managing ongoing relationships with funded organisations.
• Knowledge of the VCS sector, and an understanding of the challenges faced by delivery organisations.
• Ability to work with and analyse data.
For full details please see our application pack.
Summary of skills
• Excellent communication and organisational skills, including high level written communication skills.
• Exceptional time management with the ability to be flexible during busy periods while still meeting responsibilities and deadlines.
• Self-awareness, enabling excellent working relationships with a wide range of people (both internally and externally) using tact, diplomacy and sensitivity. Working well both individually and collectively in a team.
• Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum) with the ability to learn and navigate new systems quickly and efficiently.
Benefits:
• 36 days annual leave including bank holidays.
• Life Assurance (3 x Salary)
• Competitive salaries and fantastic pension contribution rates.
• Work within an organisation that is committed to improving equality and diversity.
• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
• Friendly and collaborative working culture; everyone’s voice is heard.
• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
• Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Via Website to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
Deadline for applications: 12.00 noon on Friday 4th October 2024
First interviews: Monday 14th October and Wednesday 16th October 2024
Second stage interviews: Tuesday 22nd October 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.
The client requests no contact from agencies or media sales.