Service Administrator Jobs
We are looking for a Programme Assistant to support the delivery of the Development programmes team which delivers over 200 training and development activities annually for NHS boards and foundation trust governors.
The Development Programmes Assistant is a newly created role in the team and will work closely with the whole of the Development programmes team in providing effective programme administrative support.
This is an exciting opportunity for someone who is looking to build their programme and event experience in a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board development programme.
The postholder will be an enthusiastic and hardworking individual, who is eager to learn and be a member of a high-performing team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an income generating role with sales targets for BeyondAutism’s Outreach Services – BeyondAutism Fast Responder®, Outreach and Training. Working closely with the Outreach and Marketing teams you will be responsible for ensuring that service level agreements are signed within 14 days of issue, that subscriptions are renewed and for building strong customer relationships.
Form a close working relationship with the Outreach Services, Marketing and Finance teams Issue and secure service level agreements Manage enquiries effectively and efficiently Meet sales targets
Maintain the CRM Customer relations Manage subscription relationships and service level agreements, including contract reviews with subscription holders Resolve complaints and concerns Sales and marketing Achieve sales targets
Ensure appropriate reporting of sales to Head of Marketing and Communications, Head of Finance and Head of Outreach Services Deliver strong marketing campaigns and lead generation
Reporting and monitoring Weekly collation of sales data Monthly collation of complaints, concerns and satisfactions to inform organisational learning Reflect and present information in appropriate formats for internal and external use Administration and relationships
Maintain an accurate and up-to-date CRM Ensure service level agreements are signed within 14 days of issue and that the delivery requirements are communicated to the Outreach Services team People Work effectively as part of the MarComms team to ensure KPIs are achieved Liaise effectively with the Outreach Services team and the Finance team
General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism To safeguard children and vulnerable adults at all times To undertake training as required Assist with other work, events and projects as needed Any other duties that the Head of Marketing and Communications may reasonably require
Generous Giving Administrator
Our client reduces the administrative burden for parishes by handling the processing of gifts, claiming of Gift Aid and managing general inquiries centrally. This alleviates the need for individual churches to manage Gift Aid claims and paperwork, allowing them to focus more on their core mission and community priorities.
In 2023, they processed over £85 million in gifts and Gift Aid. This was distributed to more than 4,500 church communities already using them. They served a significant number of givers, totalling over 75,000 with this number growing daily.
Their team prides itself on delivering excellent customer service, ensuring that both giver and churches receive prompt and attentive support.
Overall, the Scheme plays a crucial role in facilitating sustainable and impactful charitable giving within the Church of England, fostering financial stability, and enabling churches to better serve their communities.
They want all their members of staff to have positive working experiences – and they seek to continually improve their working systems and arrangements. They welcome and encourage new ideas and suggestions about opportunities to improve as an organisation and in the services they provide.
They are looking for a detail-oriented individual to receive, process and manage regular gifts and to provide the required administration support to Church of England parishes and givers. Please note that this is an office-based role on a permanent part time basis
As Generous Giving administrator your key responsibilities will be :
- Receive, record and process gifts from a variety of channels (phone, postal, online).
- Ensure record keeping requirements for gifts and associated documentation are accurate and kept secure through the use of electronic and manual filing systems.
- Comply with GDPR and maintain giver confidentially.
- Support new Parishes through their registration process and register new parishes on the management database.
- Support the creation, development, streamlining and maintenance of a consistent and central record of processes and procedures.
- Provide support with ad-hoc projects, pilots, initiatives and operational improvement tasks.
- Assist with communications, meetings and events.
- To welcome visitors and/or receive incoming enquiries and telephone calls - dealing promptly and courteously with enquiries and ensuring high-quality customer service.
To be successful in this role, you will need to have previous experience of working in a busy office environment, be flexible and adaptable with excellent interpersonal and communication skills. A good knowledge of MS Office - excel, word and outlook is an essential criteria.
If this sounds like you and you would love to join their team, They'd love to hear from you!
They reserve the right to close the role early should they have sufficient candidates.
REF-216 848
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.
The client requests no contact from agencies or media sales.
A fantastic charity providing services to unpaid carers are looking for a Service Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £28,000
As Service Manager, you will take the lead in the management of the charity’s care workers.
Key responsibilities include:
- Providing professional leadership and guidance to CSWs / CSAs through supervisions and observations, and staff meetings.
- Ensuring maximised usage of resource hours by concise completion of rostering for sector.
- Take the lead in the recruitment and interviewing of CSWs/CSAs for allocated sector.
- Being the first port of call for any safeguarding concerns in designated sector and ensure that fact finding process is followed correctly and reports are clear and concise.
- Completing 70% reviews of service provision and ascertain whether a referral to Surrey County Council is required.
- Submitting clear reports with regards to sector performance to Senior Service Manager each week.
- Ensuring all administrative responsibilities of the Service Manager role are carried out promptly and concisely.
The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 in Health and Social Care. Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs, and have a thorough understanding of the needs of unpaid carers.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: £30,000 – £34,000 per annum (depending on experience)
Hours: Full time – 35 hours per week
Days and times: Monday – Friday, 09:00am – 17:00pm
Contract: Permanant
Responsible to: Head of Services
Employed by: Age UK Hillingdon, Harrow & Brent
Location: Townfield Community Centre, Townfield Road, Hayes, UB3 2EL - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. Please note this role will require regular attendance within the Hillingdon, Harrow and Brent area for meetings and events
Closing date for receipt of applications: 12 noon on Monday 30th September 2024
Interviews: 3rd or 4th October 2024
Our Mission at Age UK Hillingdon, Harrow and Brent is to make later life better in Hillingdon, Harrow and Brent. Our values underpin everything we do and our desire is to highlight what is positive about age. We are passionate about making Hillingdon, Harrow and Brent great places to grow old in.
We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to older people’s lives. We are looking to develop and broaden our prevention of loneliness, wellbeing and later life planning services and you will be key to this. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised and able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.
The purpose of the role is to manage and deliver the day-to-day operations. Operating across three London boroughs. We want to reach more people, to help them to connect with others and build new opportunities, to be even more personalised in our approach, achieving better outcomes whilst also improving quality and user experience.
Areas of delivery currently provided by the service include: Good Neighbours service; Clubs, groups and activities; Dementia /CST activities, Digital Inclusion.
The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful as Community & Social Wellbeing Services Manager, we are keen to hear from you.
We offer a range of benefits including 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?
We are looking for a Corporate Services Support Officer who will support our HR & IT functions. You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases. We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 1st October 2024, with interviews taking place w/c 14th October 2024. We reserve the right to close the advert early.
Please be advised that if you do not hear from us by 14th October 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.
About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
The role
Cruse Bereavement Support is the UK’s leading Bereavement charity. We help people through one of the most painful times of their lives through bereavement support, information and campaigning.
We are looking for an experienced and enthusiastic Service Delivery Co-ordinator to join our Somewhere For Us Project team. The aim of the Somewhere For Us project is to ensure that children and young people feel supported on their grief journey. The project service is co-designed with a Youth Advisory Group. You will be responsible for the delivery of a range of bereavement supports to children, young people and communities across the Western and Northern Trust Areas and wider NI if required. The support is provided through Understanding Your Child’s Bereavement online session for parents, group support, 1-1 support and Understanding Your Bereavement online sessions for children and young people. Awareness sessions are provided to organisations and individuals working with children and young people within the community, for example sports clubs, community groups, schools, churches.
The Somewhere For Us Project supports bereaved children and young people aged 8 – 25. It is funded by the National Lottery Community Fund through their Empowering Young People funding stream.
The post is based in our Foyle office, with one day a week in Belfast. The post is funded until the end of June 2027.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV, covering letter & NI Monitoring Form, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Monday, 7 October 2024, with interviews taking place on Tuesday, 15 October 2024 in the Cruse office, Bishop Street, Derry/Londonderry.
Please be advised that if you do not hear from us by Friday, 11 October 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
Team: Corporate Services Team
Report to: Director
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Location: Office – Caerphilly, CF82 7FQ + Travel
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £32,000 – £34,638 per annum
Key Information
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence.
You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes. You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly. You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development. There will be plenty of opportunities to learn new skills.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold team building days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
You will:
- Manage the corporate services functions of the organisation
- Provide executive support to the Director and board of Trustees.
- Produce high quality minutes of internal, external and board meetings
- Manage Director's schedule of appointments, meeting and events.
- Manage official correspondence and communication
- Manage purchasing, invoicing, and financial record keeping
- Produce and present financial reports
- Manage performance reporting, grants and funding contracts
- Develop, maintain and implement policies and procedures
- Develop bids, proposals and applications for funding
- Arrange and attend events to publicise Umbrella Cymru's services.
- Provide administrative support for local and national projects
- Act as a point of contact for team members.
- Maintain accurate, up-to-date, and confidential records
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to use new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team.
- Hold a valid UK driving license and have access to a vehicle.
Desirable
- Knowldege of gender and sexual diversity / transitioning processes.
- Experience of project management.
- Experience of accountancy / boookkeeping.
- Experience of providing administrative support to senior staff (EA / PA).
- Experience of writing funding bids.
- Experience of wring policies / procedures.
- Ability to read, write and speak welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Mission priority of The Salvation Army is to Seek Justice and Reconciliation. The Family Tracing Service which has been serving communities since 1885, continues to strive to locate family members for the opportunity of reconciliation or reconnection.
As our Communications Coordinator you will be responsible for all-source Communications Management from a range of stakeholders. You will be a confident communicator especially via telephone and digital channels and possess the ability to adapt to a variety of communication styles. You will have experience delivering a professional service in response to enquiries and the ability to formulate bespoke correspondence. You can create insight reports from electronic data to sensitively secure client consent to share their good news stories for publication in media channels. You will support the Caseworker team in handling new enquiries and general service administration as required. You will hold a small allocation of tracing cases, since, integral to everything we do is the continual experience of working alongside our core service users with empathy and care and to join with the team in helping to bring about reconciliations.
Are you a person who compassionately helps others and genuinely enjoys speaking with and advising people? Are you ready to create new opportunities for Family Tracing to continue to be the go-to service of its kind and to support the people who entrust their personal situation to us? Are you in sympathy with the aims of the Salvation Army as a church and charity? And could you thrive each day by upholding our values of integrity, boldness, compassion, passion, respect, and accountability. If you are someone with natural enthusiasm who can help us to expand the reach of the Family Tracing Service, this new role could be for you. We offer this new role in a committed team within the Mission Service, alongside flexible working policies, Learning and Development opportunities and a range employee benefits.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme
Working hours: 35 hours per week. Hybrid working dependant on service needs, with a minimum of 40% at Territorial Headquarters, London, SE5, remainder at a UK base.
Closing date: Wednesday 2nd October 2024.
Are you ready to step up in your career and join Barnardo’s as a Supporter Services and Fulfilment Executive? We are delighted to be searching for an excellent candidate to fulfill this role. Barnardo’s seeks to ensure that children and young people feel safer and happier by running specialist services across the UK and campaigning to make a change.
This role will manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. As part of the role, you will manage the stock, storage and fulfilment of all of Barnardo’s new and existing fundraising and marketing materials, ensuring all compliance requirements are met, and operating the procedures and storage services for the team. You will develop and maintain performance reports as required, and will manage, manipulate and update data from multiple sources. You will manage the thanking processes used internally and externally and all associated service suppliers, meeting the needs of supporters, whilst also operating payroll giving administration, processing data and leading the onboarding process of new supporters.
To be successful in the role of Supporter Services and Fulfilment Executive you will need:
- Significant experience working with third-party service providers obtained from the commercial or charity sectors
- Experience developing and introducing systems and processes that improve efficiencies and effectiveness whilst saving costs
- Customer Relationship Management database experience, such as Salesforce
- Experience managing warehousing, stock, and fulfilment services
- Experience developing and working with Gift Aid
Salary: £32,000
Contract: Full-time, permanent
Location: Barkingside, London/ hybrid
Deadline: Rolling
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Shop and Museum Curatorial Assistant
Dorchester, Dorset
£31,610 (pro rata) per annum rising incrementally to £32,850 (pro rata) per annum
21 hours per week, 3 days per week, inclusive of weekends and bank holidays, and is subject to rota requirements.
The successful candidate will have the opportunity to make a positive contribution towards the visitors’ experiences at the museum and shop, and will also promote the Museum, its events and merchandise online.
The varied duties include: handling sales transactions in store and online; stock management; securing the premises; covering holiday periods (including bank holidays); assisting with the upkeep of the shop, museum, facilities and cottages, as well as supporting the run and organisation of key events such as the festival.
The successful candidate will also need to demonstrate that they are able to:
- Work well with customers, visitors and residents
- Administer stock, sales records and online transactions
- Work flexibly and provide general assistance when needed
- Carry out manual handling tasks safely and assist with the physical aspects of a festival set up
- Support in the curation and development of the Museum and its history
- Work additional hours to cover busy periods.
As with all similar jobs with our client, security clearance checks (DBS) will form part of the appointment process.
They welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented in this area.
The closing date for applications is 12:00 on Thursday 10 October 2024.Interviews for short listed candidates will be held on Friday 18 October 2024.
We are looking for a Mentor Services Coordinator to support our volunteer mentors in London, Surrey and Hertfordshire.
About the role
Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise DBS checks and make the process as smooth and supported as possible.
Key responsibilities:
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Providing excellent customer service to mentors, volunteers and partners using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
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Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
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Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.
About you:
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Customer service experience
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Experience of or strong interest in working or volunteering in the charity or third sectors
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People person with excellent communication and listening skills and empathy
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Well organised with great administrative skills and attention to detail
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Excellent desktop and database skills
About us:
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey. Our passionate team is dedicated to helping the most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Life Assurance - 4 x salary, Living Pension Employer.
The client requests no contact from agencies or media sales.