Senior Services Manager Jobs

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

Our vision is that everyone in the UK has financial security so they can thrive.

Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.

As a member of the Senior Leadership Team, the Director of People and Culture will work  in a spirit of mutual accountability with fellow directors, taking strategic leadership of Turn2us’s People and Culture Directorate. You’ll have responsibility for strengthening our culture and supporting all our people managers to attract, develop and retain colleagues who are committed to our values and guiding principles.

You will take proactive leadership of our Equity, Diversity, Inclusion and Belonging (EDIB) work across the organisation so that we can become more inclusive and diverse, as well as oversee our approach to co-production, making sure that we centre the voices and insights of people with experience of financial insecurity in the design of all our work. Importantly, you will also provide rigorous oversight of our approach to safeguarding and our broader approaches to governance, risk, and compliance across the group – which includes our wholly owned care home business, Elizabeth Finn Homes.

This is a challenging but immensely rewarding role that will work across all parts of our organisation, helping to shape how we work internally and externally, and make a genuine lasting difference to people facing financial insecurities.

About You

We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people and culture strategies, and of aligning those strategies to the organisation’s vision and values. You will share our unwavering commitment to EDIB, and bring a track record of driving meaningful change within an organisation so that it can become more inclusive and diverse.

You will bring high levels of compassion, empathy and emotional intelligence, able to build trust at all levels while being comfortable with constructive debate.  You will have a curious mindset, continuously seeking out new learning opportunities for yourself and our organisation, and an enthusiasm for building new networks.

While experience of working within a charity would be beneficial, we are also keen to hear from candidates who bring transferable experience from other sectors. We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills. More importantly is a clear alignment with our organisational values and a passion for supporting people facing financial hardship.

We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.  If you would like an informal discussion about the role, please email Mark Crowley or Annie Regan-Tighe at Tall Roots.

Full-time, Permanent Contract

The Paul Mellon Centre (PMC) is looking for a qualified and highly experienced Human Resources (HR) Manager who can help us create an inclusive and inspirational workplace. We are looking for someone who is interested in developing and enhancing the career and workplace experience of the people who work for our organisation through their leadership of the HR Team and provision at the PMC. Reporting to the Centre’s Chief Operating Officer, the HR Manager plays a crucial role in our organisation of around forty members of staff. We are seeking someone who takes a proactive approach to all employment matters, will research changes in the sector, is up to date with new HR systems and can provide excellent and forward-thinking advice to the Centre’s Senior Leadership Team on all matters related to HR.

Applicants will be expected to work on-site at the Paul Mellon Centre, Bedford Square, London WC1. Hours of work are 35 per week. We are happy to discuss flexible working arrangements offered by the Centre.

Salary will be in the range of £55,000 to £60,000 p.a. depending on experience. The Centre also provides a generous range of employee benefits.

Who We Are

As a research centre and educational charity, the Paul Mellon Centre for Studies in British Art (PMC) aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies. We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals.

The Centre was founded in 1970 by the American art collector and philanthropist Paul Mellon and our activities are supported by the endowment he gifted to Yale University. We are a partner institution to the Yale Center for British Art. Paul Mellon believed in the centrality of the arts and humanities to democratic society and valued critical thinking, the role of the imagination and the expression of ideas. We are inspired by this vision to increase access to British art across all the activities that take place at the PMC and through those we fund elsewhere.

Person Specification

The postholder will:

• be an experienced HR Manager with CIPD membership and Advanced Level 7 qualification who has a proven track record of effectively leading HR provision and services
• have a proactive aptitude for solving problems and creating solutions
• have a forward-thinking and inspirational vision for the role of HR in a charitable organisation
• have a vision for how working practices and culture can develop for the better
• be a champion for collegial interactions between colleagues
• have the ability to work across a number of projects with a fastidious eye for detail whilst keeping the bigger picture of our mission, vision and values always in mind
• have excellent interpersonal and communication skills with colleagues and external contacts
• demonstrate meticulous attention to detail and experience working with administrative processes
• have a high degree of computer literacy, with good experience of how technology and IT systems can improve HR services
• have good numerical and written communication skills
• demonstrate a collaborative approach to teamworking as well as a proven ability to work proactively and independently
• have a proven commitment to the principles of equality, inclusion and diversity (EDI)
• have excellent knowledge of current issues in equality, inclusion and diversity, and a track record of implementing EDI principles and policies
• have a sophisticated understanding of the principles and practice of access in the workplace, and how accessibility can be improved
• have an understanding of and commitment to the PMC’s work and to the arts and humanities more broadly
• have experience of line managing

Closing Date

The closing date for applications is 10am GMT on Tuesday 15 October 2024.

Interviews

Interviews for the post are expected to be held week commencing Monday 28 October 2024.

The PMC is committed to promoting an inclusive and inspirational workplace. We are keen to ensure that opportunities to work with us are open to everybody and welcome applications from people from all backgrounds. We are happy to discuss any access needs with potential applicants.

Further information including full job description can be found on the Paul Mellon Centre website. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for 2x Specialist Prison & Probation Prison Advocate – Prison Services

Salary: £27,000 - £29,000

Location: HMP Peterborough primarily – with travel to London/Hammersmith HO occasionally

Hours: x 2 - 35 hours per week 

Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.

The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists

A car may be desirable for this role, though not essential

About You:

To be successful as the Advance Prison Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

· Interviews are taking place on: Monday 21st October

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

•  35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Job Title - Chief Operating Officer

Scope - Substantive; Full time or near full time

Location - Hybrid working including 2/3 days per week at BSG Office, London NW1 4LB

Requires occasional out of hours working

Reports to - BSG Chief Executive

Other Regular Relationships - BSG Team, BSG Board of Trustees, BSG Executive, BSG Council, Committee Chairs, external stakeholders

­­­About the BSG

The British Society of Gastroenterology (BSG) is an organisation focused on the promotion of gastroenterology and hepatology within the United Kingdom. It has over 4000 members drawn from the ranks of physicians, surgeons, pathologists, radiologists, scientists, nurses, dietitians and others interested in the field.

Founded in 1937, it has grown from a club to be a major force in British medicine, with representation within the British Royal Colleges and consequently the Department of Health and Government.

The BSG believes that equity of opportunity is of fundamental importance for everyone involved in our organisation. We welcome and actively seek to recruit individuals to our activities regardless of race, religion, ethnic origin, disability, age, gender or sexual orientation.

Main Job Focus

• The COO ensures that all operational governance, finance and HR matters of the BSG are dealt with effectively and to the highest standard.
• Ensure BSG is compliant with the requirements of the Charity Commission
• Ensure digital development of BSG reflect the strategic objectives of the organisation

Key Responsibilities

• Work closely with CEO and Senior Management team to develop and implement the charity’s strategy 
• Work closely with the Board of Trustees, Executive and Council preparing agendas and papers for meetings, attending the meetings and taking Minutes
• Ensure all aspects of the Society’s Governance are managed effectively
• Companies House/Charity Commission filing
• Management of the HR function to include administration using Breath HR, induction of new staff, BSG Officers and Trustees
• Management of the election process for committee members
• Ensure governance of the charity is dealt with effectively including all policies and procedures implementing change where necessary
• Be the Data Protection Officer for the charity ensuring that the charity is GDPR compliant
• Preparation and management of budgets with the CEO
• Prepare tender documents and lead process for external providers of services
• With the CEO, drive a culture of continuous improvement in all support areas of the charity 
• Deputise for the CEO when required
• Attend and support the BSG annual conference which takes place over four days in June each year.
• Involved in higher committees and relevant working groups of the Society, supporting their development and implementation of key initiatives

Essential - Experience and Skills

• Proven experience in a senior leadership role.
• Track record of managing, motivating and directing individuals to achieve high quality outcomes.
• Strategic thinker with strong problem-solving abilities
• Experience in operational management, including governance, HR and finance.

Desirable - Experience and Skills

• Experience working in a membership organisation or charity
• Familiarity with the healthcare sector

Personal Qualities and Attributes

• Strong decision-making abilities.
• Excellent communication skills both written and verbal.
• Track record of successful team management and development
• Ability to adapt rapidly to new opportunities and able to be an ambassador for change.

Core requirements

• Proficient knowledge of Microsoft Office applications.
• Experience of working using remote meeting systems.
• Aptitude for ‘Cloud based services’ and an understand of how technology can facilitate improvements in efficiency and effectiveness.
• Ability to quickly adapt to the use of other systems (e.g. document control and management, project management etc).

This document describes the main elements of the job. It is a guide to the standards and main duties as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule and is subject to review on an on-going basis.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to play a key role in the development and delivery of a 3-year train the trainer pilot programme in the chosen pilot locations in England or Scotland.

The pilot will train and equip local health care professionals, health promotion workers and local community workers with the knowledge and resources to promote breast awareness, breast screening and risk reduction messages in their own communities.

Supported by a public health development officer, train the trainer (1 based in England and 1 based in Scotland), who you’ll also line manage, you’ll lead on the development and delivery of the in-person programme, including marketing materials, resource packs and ongoing support for trainees. You’ll also identify opportunities, agree timescales and associated logistics for training delivery within the pilot areas.

About you

We’re looking for someone who is experienced in leading on the development and delivery of insightful and engaging workshops or public health focused projects, to a range of audiences from health or community-based organisations. The right candidate will have a good understanding of health inequalities, the challenges they present to health behaviours and outcomes, and be passionate about addressing these challenges. You’ll have strong communication and engagement skills and enjoy working independently and innovatively to develop successful partnerships with a range of organisations, communities and stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

These roles involve significant travel across England (Westminster and Leicester) or Scotland (Glasgow and Lanarkshire).

Therefore, these posts can either be home based or office based at our London, or Glasgow offices (if within reasonable commuting distance).

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. In your supporting application please clearly state if you are applying for the England role or Scotland role. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on 30 September 2024

Interview date: W/C 21 October 2024 (Ibex House, London for England Role and via MS Teams for Scotland role)

**Remote working (with 1 day per month in office) or hybrid working (Richmond office) available - please discuss**

We are partnering with an organisation that supports members of the armed forces community, including veterans and adult family members with health conditions and other complex challenges, on their journey into employment after leaving service.

They help individuals overcome barriers to employment and transform their lives. With a long and proud history, the organisation continually adapts its services to ensure they remain relevant to modern-day veterans and their families.

This key role involves delivering a grants portfolio to support the strategic aims of Veterans and Family Services. Working alongside the Senior Trusts Manager, you will be responsible for generating income from trusts, foundations, and corporate partnerships at the 5- and 6-figure level. The core grant fundraising programme is well-established, with regular funds from military charities and other trusts and foundations. The corporate partnership programme has recently been updated to focus on higher-value grants and broader partnerships.

The charity has ambitious plans to expand its services and is seeking a capable and confident individual who can work autonomously and creatively across a diverse portfolio, while also engaging with the wider team. This is a remote role, open to those based in the UK, with travel required to London once a month. Interviews will take place on a rolling basis, so please get in touch ASAP. 

As Trust and Corporate Fundraising Manager, you will: 

• Support the development and delivery of the fundraising plan, proactively researching and pursuing new income opportunities, with targets for fundraising applications to trusts & foundations and corporate foundations. (Account Management 60%, New Business 40%)
• Develop strategic and collaborative relationships with funders to maximise income and ensure excellent supporter care with a team target of £770k
• Write and submit compelling, evidence-based funding applications, targeted to the priorities and criteria of the funder
• Provide excellent stewardship of all funders, building on the existing stewardship framework

Ideal skills and experience: 

If you’re someone who enjoys a varied portfolio with a focus on trusts, foundations and corporate partners, particularly those with corporate foundations, and you’re ready to play a pivotal role in sustaining and expanding services, we would love to hear from you.

• Experience in grant fundraising, charitable foundations, corporate foundations, lottery or statutory sources
• Excellent research and prospecting skills to create a pipeline of relevant opportunities
• Proactive and highly motivated, able to work independently and as part of a team, through a collaborative approach
• Creative thinker who can consider alternative options when making approaches to potential partners

Do you want to help build a world where no one feels lonely or left behind?

Do you care deeply about the welfare and dignity of older or vulnerable adults?

Do you have experience in social care or working with people with a wide variety of needs and abilities?

If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The role

In this role, your key responsibilities will include:

• Supporting older people aged 55+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.

• Delivering a shared phoneline and inbox offering signposting support to older adults.

About you

You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.

 About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.

Summary

• Provide strategic consultancy to help, support, advise and partner with a portfolio of dioceses in the north of the country as they develop their mission, people and financial plans in line with strategic priorities of the Church's Vision and Strategy.
• Support and advise diocesan leadership teams in the design, review and implementation of their strategic funded programmes, including missional and structural design, moving from planning to implementation, introducing appropriate programme governance, attending programme boards and advising on delivery.
• Develop appropriate resources, including strategy development tools, project and programme best practice tools to help dioceses develop their strategic plans.

• Significant experience of working as an advisor with a variety of senior stakeholders in an internal or external consultancy role.
• Significant experience of developing strategy in large and complex organisations and aligning strategy alongside people planning and financial planning.
• Excellent relationship management and communication skills (including experience of working with senior colleagues).
• The knowledge and ability to support the delivery of complex transformation programmes.
• Excellent interpersonal and communications skills.
• Ability to meet tight deadlines and work under pressure when required.

• A salary of £66,186 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 30 days annual leave plus three additional days.
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster.
• Structured induction programme and access to a range of development opportunities including apprenticeships.
• Access to Occupational Health, and an Employee Assistance Programme.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!

As an Assistant Community Fundraiser, you will be an integral part of supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Kinross fundraising office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications, and attend fundraising events when required.

About You

• Experience in an office or customer facing environment
• Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
• Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
• Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
• Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
• Excellent attention to detail
• Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct

Further Information and How to Apply

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.

This role will be based in the Kinross office, with some hybrid working along with travel to other CHAS sites as required for meetings and for picking up / dropping off materials with supporters.

Follow the link below to find more information including:

· Full job description

· Full list of benefits

· Contact details to arrange an informal chat with the hiring manager.

· Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

Responsible to: Kerry Smith, CEO

Hours: Full-time 37 hours 10 months cover, flexible working available at a minimum of PT/0.8 FTE)

Salary: £55,000 p.a.

Benefits: 27 days holiday (pro rata) plus 4% marched pension contribution

Start Date: December 2024 

BACKGROUND

The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support survivors of torture, trafficking and other extreme human cruelty. We work with hundreds of clients every year from all over the world.

The expertise of the Foundation is renowned in the field. Through the Model of Integrated Care, HBF offers survivors access to an individually tailored programme of specialist therapy, medical advisory services, legal protection including providing expert medico-legal documentation as part of the MLR Service, welfare and housing support, and creative and skills activities within an integration programme. Survivors of human trafficking benefit from HBF’s counter-trafficking programme of support.

OVERVIEW OF THE ROLE

HBF is seeking an experienced and dynamic lawyer for an interim period to give direction to the Legal Protection, Medico-Legal and Client Services of the Foundation. This role is crucial for advancing the rights and protection of our clients, many of whom are vulnerable individuals seeking asylum or are survivors of trafficking. We do not provide legal representation directly to our clients, instead we act as a support team to our clients and their legal representation by providing second tier advice.  The successful candidate will provide strategic leadership, ensure the highest standards of legal protection, and contribute to the overall mission of the Foundation including developing relationships that promote HBF’s expertise and reputation. This role requires exceptional people management and communication skills, with the ability to effectively lead a team, foster collaboration, and articulate complex legal issues clearly to both internal and external stakeholders.

Equal Opportunities

HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. If you are a refugee and meet at least 50% of the criteria we will guarantee that you will be longlisted for one of our initial 15 minutes interview.   We particularly welcome applications from Minority Ethnicities. All are welcome to apply for this role.

As is the nature of work in this sector, the role will expose the postholder to traumatic and distressing material and, whilst they will be supported by the CEO and the surrounding team, they should also be able to demonstrate knowledge of the self-care principles needed to manage working in an intense work environment and be able to collaborate in the dissemination of those principles to other members of the team. Clinical supervision will be offered to support the appointed post-holder where necessary.

Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.

Application Process

Please send your CV and a cover letter outlining your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specification for the role.

Closing Date: 11.59pm on Sunday 29th September 2024
Interviews: Week commencing 30th September and 7th October 2024

The ideal start date for this role is December 2024.

For any queries about the role, please direct them to Kat Hacker, Director of Legal Protection & Client Services on our phones or reception email.

We regret that we can only respond to applicants who make it to the interview stage. Please note you will need the right to work in the UK as we are unable to sponsor individuals. No agencies.

About the Role

We are recruiting a new Business Development Manager (BDM) to join our team. This is a mid-senior level position in the organisation, reporting to the Deputy Head of Business Development. The successful candidate will be responsible for the sustainable growth of our Equal Education (EE) and Green Economies and Infrastructure (GEI) Portfolios working closely with technical portfolio leads. We are seeking candidates with significant experience in a business development or sales role, ideally within the international development sector.

ROLE OVERVIEW

Reports to:

Deputy Head of Business Development

Direct reports:

N/A

Location:

This is a UK based role. You must have eligibility to work in the UK.

SDDirect's Head Office is located in Old Street, London. We operate a hybrid working model with flexibility on the frequency of office visits. This can be discussed further during the recruitment process.

Appointment term:

12-month parental cover, Fixed term with possibility of extension

Remuneration Package:

This role is Band D with a salary range of £43,000 - £55,000. Salary upon appointment will be commensurate with experience and in line with team members in equivalent roles.

MAIN DUTIES AND RESPONSIBILITIES

This is a Business Development Manager role (please see person specification below) within a cutting edge and growing international social development organisation. As a Business Development manager, you will identify and win new opportunities for the company. You will ensure and facilitate efficient bid development processes working closely with technical team colleagues, as well as finance, HR and programmes teams, to produce high-quality bids in a timely manner.

Business Development – Portfolio Management

· BD Lead on specific technical portfolios, acting as a liaison between the BD team and the technical team to proactively identify, track and win work in that technical area.

· Maintain accurate reporting of all sales activity.

· Manage a pipeline of opportunities.

· Attend donor market meetings (e.g. Early Market Engagement meetings) for relevant bids, engage in donor consultation and network with others as appropriate.

· Convene decision makers to make swift and informed decisions whether to bid or not.

· Lead on pre-positioning work to identify partners, team members and develop our approach (in collaboration with other colleagues) for new opportunities.

· Negotiate consortium roles on bids and develop a teaming agreement to reflect that.

· Lead on our response (with input from relevant colleagues) to direct approaches from clients to provide consultancy and research services.

· Regularly meet existing partners/clients to develop and maintain relationships and to proactively identify opportunities for further joint working.

· Develop relationships with potential new partners and clients.

· Play an active role in building and maintaining relationships with SDDirect’s Associates and network of consultants.

· Own and develop marketing materials that showcase portfolio work.

Bid Production

· Lead on and be responsible for technical and commercial proposal development (including budget), working closely with colleagues from our technical, project management and finance teams. For large bids, the technical and commercial roles may be performed by two people, though the technical lead will retain responsibility for the whole process.

· Produce job descriptions/terms of reference for specific roles on new programmes.

· Use company resources and networks as well as own contacts to identify and contract consultants.

· Agree and document all terms in-line with BD process.

· Ensure compliance requirements for each bid are in place, e.g. data protection, due diligence etc.

· Capture and share learning from tenders under areas of responsibility.

· Review contracts for work won against the contract checklist.

· Deliver handover to the Programmes Team for seamless mobilisation.

Communications

· Contribute to internal action to strengthen SDDirect as an organisation through participation in meetings, working groups and other fora.

System and Process 

· Support the continuous improvement of BD Team performance.

· Actively participate in development of the BD Team annual workplan and objectives, taking a lead on agreed sections.

· Actively contribute to the development of BD Team systems and processes, proactively improving them where necessary.

· Record own time as required on Kimble, SDDirect’s time management system. 

We are  seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.

IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.

What we do

We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.

We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.

We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.

Main purpose and scope of role

Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.

Duties and Responsibilities (to include but not limited to)

Leadership

· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.

· Take overall responsibility for the management and administration of IPWSO.

· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.

· Pursue close cooperation with, and accountability to, IPWSO’s members.

· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.

· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.

Governance

· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.

· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.

· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees

Finance and Fundraising

· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.

· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.

· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.

· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.

· Build relationships with potential donors and prepare funding proposals.

· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.

· Seek out and build new income streams.

Staff, Trustee and Volunteer and Committee Support

· Provide support to staff, trustees and volunteers to enable them to carry out their duties.

· Deputise for other staff members during periods of leave.

· Conduct annual reviews with staff.

· Participate in the recruitment of new staff as required.

· Provide support and advice to IPWSO committees and conference organisers.

Project Support

· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.

· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.

Person specification

Experience, Knowledge and Skills

Essential

Proficiency in English.

Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.

Ability to articulate a compelling vision to inspire others

Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.

Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.

Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.

Experience of managing budgets, financial planning, preparation of funding applications and report writing.

Experience of working with volunteers.

Desirable

Fluency in another language.

Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.

Knowledge / experience of PWS.

Willingness to travel internationally as needed to support IPWSO’s priorities.

An understanding of charity operations and governance structures in the UK.

Personal Attributes

Essential

Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.

Empathy for disadvantaged people.

Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.

Highly self-motivated and able to work on own initiative as well as part of a team.

Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.

Ethical leadership.

Resilience and determination.

Desirable

Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

An exciting opportunity to be part of a LGBT+ support service.The successful candidate will provide effective person-centred support to LGBT+ people living in Causeway’s specialist LGBT+ supported housing.Support clients to achieve tangible progress in areas such as tenancy management, independent living skills and training/education.Support LGBT+ clients to develop greater self-esteem and self-confidence. Equip clients for independent living and move-on to more independent accommodation.Develop support plans with individual clients that reflect their ambitions and aspirations with clear actions for achieving these. Contribute to risk assessment and safeguarding plans. Ensure clients settle into their accommodation and become familiar with the local area. Work closely with the Housing Team to ensure residents are complying with the terms of their occupancy agreements. Contribute to client involvement within the LGBT+ supported housing service. Be aware of trauma informed working, particularly with regard to trauma experienced by LGBT+ people. Ensure clients are linked into appropriate support services and sustain engagement with services. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

Are you passionate about market research and championing the use of insight?

Do you have good knowledge of market research methods and applying these to meet different business needs?

If so, you could be the Senior Customer Research Executive we're looking for.

About the role 

In this critical market research role, you’ll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)’s work. And through your work, you’ll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.

You’ll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.

In this role, you’ll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.

Using a variety of quantitative and qualitative tools and methodologies, you’ll run in-house research projects end-to-end. You’ll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.

You’ll also manage projects that are outsourced to external research agencies – including procurement, project management and quality assurance throughout the project.

This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisation’s strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services. 

Working arrangements

18-month fixed term contract, covering an internal secondment. 

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.

About you

Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, you’ll have impeccable attention to detail with an eye for accuracy.

You’ll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side). 

With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, you’ll be confident working with colleagues at all levels.

With strong project management skills and the ability to make complex data tell a story, you’ll be able manage a varied and fast paced workload and conduct research to high ethical standards.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

First stage interview: Candidates are emailed a task to complete in the 30 minutes after their Microsoft Teams interview.

Second stage interview: Candidates are asked to complete a 30-minute task in the time just prior to the Microsoft Teams interview. You will then be asked about the task within the interview.