Senior Programme Manager Jobs
The King’s Trust empowers young people by providing vital support, skills, and opportunities to help them thrive. Through innovative programmes and transformative philanthropic partnerships, they create lasting impact, ensuring young people from all backgrounds can build brighter futures. As they celebrate their 50th Anniversary, they are launching an ambitious Philanthropic Campaign to raise £150 million by 2026/27.
The King’s Trust is seeking an exceptional Director of Philanthropy to lead this landmark campaign and drive high-value philanthropic fundraising, securing transformational gifts from high-net-worth individuals, trusts, and foundations. With a personal and strategic approach, the successful candidate will cultivate relationships with major donors, inspire a high-performing team, and play a key role in shaping the organisation’s fundraising strategy.
Role: Director of Philanthropy
Location: London (with hybrid working options)
Salary: £75,000 - £90,000
Contract: Full time, permanent
Key Responsibilities:
• Lead the 50th Anniversary Philanthropic Campaign, driving efforts to secure £150 million in principal, endowment, collective, and regional gifts.
• Develop and execute a high-impact fundraising strategy, ensuring growth in philanthropic income.
• Build and maintain strong relationships with major donors, corporate partners, and senior stakeholders.
• Inspire and manage a talented Philanthropy team, fostering a culture of innovation and excellence.
• Oversee financial planning, ensuring robust pipeline management and budgetary oversight.
• Ensure best practices in donor stewardship, governance, and compliance with fundraising regulations.
The Ideal Candidate Will Have:
• A proven track record of securing significant philanthropic gifts (£1m+) and leading high-value fundraising campaigns.
• Expertise in high-net-worth donor engagement, with the ability to inspire and cultivate lasting relationships.
• Experience leading and developing successful fundraising teams.
• Strong financial and strategic planning skills, with experience managing multi-million-pound budgets.
• An innovative and entrepreneurial approach to fundraising.
• Knowledge of global philanthropic trends, particularly in transformational giving and endowment fundraising.
If you have the passion and expertise to drive a landmark philanthropic campaign, we’d love to hear from you.
For a full candidate information pack, please contact Faye Marshall or Hannah Laking at Harris Hill:
Via the apply now button
Closing date for applications: 10th March 2025
Interviews: 1st stage – 24th and 25th March 2025 virtually
2nd stage – 31st March 2025 in person
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From 1st April 2025 the salary for this role will be £24,765.00 - £26,415.00 per annum
Our Charity
P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.
The Role
Are you a people person?
Would you like to make a lasting difference to someone’s life?
If so, this could be the perfect role for you…
The successful candidate will work across areas in Derbyshire, to improve the lives of people we work alongside. Working with a dedicated and supportive team, you will provide weekly support to people who are in recovery from ill mental health and in receipt of a personal budget or self funding. This support could either be in individuals' own homes, supporting and prompting with day to day living tasks or in the community to support people to access places of interest, hobbies or groups.
You will be provided with full training but it's important to be friendly, proactive, positive, approachable and non-judgemental. You will also need to have the ability to make on the spot decisions and be ready to sometimes deal with challenging situations.
What We Offer
In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package:
Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.
Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.
Discounts – access to Paycare Perks and Tickets for Good.
Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.
Enhanced sickness pay – based on your length of service.
Earning Potential – optional overtime and refer a friend bonus scheme.
Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
Please note P3 reserve the right to close this advert earlier than the stated closing date.
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
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The client requests no contact from agencies or media sales.
Job Purpose
We are offering 2 full-time posts which will sit within our Croydon Wave 2 and Wave 12 MHSTs. The primary focus of this post is to undertake a broad range of therapeutic tasks within primary and secondary educational settings including work to support the Whole School Approach to mental wellbeing in schools.
Main Duties & Responsibilities:
Clinical:
· To undertake assessment of children & young people in schools who present with mild- moderate mental health difficulties and/or who are at risk of involvement in serious youth violence. This will include completion of risk assessments and risk management planning when appropriate
· To deliver evidence based 1-1 and group interventions to children and young people
· Where appropriate working systemically with parents.
· To liaise and consult with school partners, colleagues in the MHST and with specialist CAMHS to ensure further intervention where necessary
· To offer follow up appointments following initial assessment; to review risk management, safety plans and progress of interventions
· To work preventatively to build resilience and coping skills in children and young people
· To provide links and safe transition support to other services as indicated.
· To evaluate and make decisions about interventions in consultation with the Clinical Lead/Supervisor and to link with other statutory and voluntary sector services
· To provide advice, guidance and consultation to other professionals working in schools, other agencies and contribute to multi-agency risk management and intervention planning
· To follow assessment and intervention protocol and to maintain clinical records appropriately and in line with OTR policy
· To attend and participate fully in regular clinical supervision and line management
· To ensure high standards of verbal and written communication with all staff, Children & young people and their parents/carers that maximises young people’s involvement in the delivery of meaningful care
· To comply with Safeguarding & Child Protection Procedures on the management of safeguarding concerns in accordance with the policies of the schools and OTR
Educational/Whole School Approach:
· To use an evidence-based approach to develop, inform and maintain a high standard of systemically-informed practice
· To be reflective, self-questioning and continuously appraise own and team’s performance
· To evaluate clinical input and to review outcomes within the team
· To support the delivery of the Whole School Approach across the school cluster, and the development and delivery of the Cluster Action Plan.
· To work with colleagues within the MHST to provide training, education and support for school staff, parents/carers and other relevant agencies within the Borough, through formal teaching, consultation and provision of active clinical skills
· To provide consultation and advice to educational staff with respect to appropriate signposting of more complex cases
· To contribute to the training of and continuing professional development of Education colleagues around children and young people’s mental health and wellbeing, behaviour and mood challenges
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Are you a versatile marketing professional looking for an opportunity to make a real impact?
We are seeking a creative and dynamic Marketing Officer to join our hardworking team at our Environmental Education Charity.
· This is a fixed term contract starting in April 2025 until February 2026 to cover maternity leave
· Full time – average 37.5 hours per week
· Circa £27,737 per annum + excellent benefits – including 28 days leave + bank holidays, life assurance, a health cash plan + much more (see the full list below)
· We are open to this role being hybrid with some remote / home working
Love where you work!
We are a national charity established in 1943 to promote a better understanding of the natural world.
Our aim today is unchanged – to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it. We do this by offering a wide range of education courses and materials, so that everyone – and especially young people – can increase their knowledge, understanding and love for the natural world.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits to reward and support you while you work with us.
What you’ll be doing
Our Marketing team works across eight core accounts, in addition to other short-term projects. You’ll be assisting in the delivery of our marketing plans with a particular focus on school and leisure sectors. This will involve:
· Supporting the development of marketing strategies for specific Field Studies Council learning locations and projects.
· Playing both a leading and assisting role in the delivery of projects, covering the full range of the marketing-mix, including digital, social and online media.
· Analysing campaign performance and audience engagement to inform future marketing decisions.
· Contributing creative ideas for new campaigns and brand messaging.
Please refer to the vacancy pack for further details on the full responsibilities of this position.
Where you’ll be based
The role is based at Field Studies Council Head Office, near Shrewsbury, with hybrid working options available. Your time in the office will be dependent on business needs.
Our Head Office is situated on the same estate as our Preston Montford Field Centre. The 12-hectare site is managed to provide a rich range of habitats, including ponds, a wildflower meadow, ancient orchard, the remains of a walled garden and even a Bee hotel!
If you’re local, you’ll likely attend the office once or twice a week; whereas more remote team members will be expected to meet quarterly (minimum). There will also be travel required to visit our centres and attend marketing events.
Who we’re looking for
We need our new team member to bring creativity, flexibility and enthusiasm for the role and for what our charity does.
You’ll already have some experience working in a marketing department and be confident with social media management, direct email marketing, and content creation.
You're a proactive team player who takes initiative and works independently.
Any knowledge of the outdoor learning and leisure industries would be an advantage. As well as a passion for nature, education, and sustainability.
Sound like the role for you? Come and be part of the team! We look forward to your application.
Your benefits whilst working with us will include:
· Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
· Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
· Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
· Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 11.59pm on Monday, 3rd March 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place online or at Field Studies Council Head Office in the week commencing 10th March 2025.
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.
Strategic Philanthropy Partner (Principal Gifts)
Advancement
University College London
London, UK
Salary range of £66,711 - £72,370pa
UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 40,000 students,13,000 staff, and 400,000 alumni, and is one of the world’s top 10 universities.
In 2020, we closed one of the most successful fundraising campaigns in the UK’s higher education sector, which raised £624M and galvanised our community. We have undertaken a strategic review of our programmes and have started to design a roadmap for what’s next. This has led to the creation of a number of new and exciting roles to build capacity across our Advancement division, with strategic intent. As part of this growth, we are looking to invest in our Strategic Philanthropy team to deliver a step-change in principal giving to the University.
As the Strategic Philanthropy Partner (Principal Gifts), you will work as part of a team of expert fundraisers who work on transformational gift opportunities, building deep and meaningful relationships with trusts, foundations, individuals and businesses with capacity to give at £5m+. Supported by advancement colleagues, your work will span the University’s key priorities and geographical regions. You will build strong working relationships with UCL’s senior leadership and cultivate your own set of prospect and donor relationships, devising solicitation strategies in collaboration with the Provost and with Deans.
The ideal candidate will bring experience of working with high-net-worth individuals in a philanthropic context, preferably in a university or transferable large complex organisation. You will additionally bring a demonstrable track record of working with a portfolio of prospects from whom you have solicited and closed gifts of 7- figures. Key to the success in this role will be your versatility and diplomacy as well as the adoption of an entrepreneurial approach to fundraising activity.
In return, you will join the team at an incredibly exciting time as we plan for UCL’s biggest ever fundraising and engagement campaign, launching in UCL’s bicentenary year, 2026. We are a team of passionate individuals who work together to achieve remarkable things with a global impact.
Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. We also prioritise work-life balance and offer hybrid and agile working as well as flexibility around working hours. We are happy to receive part-time applications for all of our job opportunities, and can consider a 0.8FTE working pattern for this role. And we particularly welcome applications from candidates who are likely to be underrepresented in UCL’s workforce.
If you’re interested in hearing more, please contact our recruitment partner at Richmond Associates on +44 (0)20 3617 9240 or you can download further details from their website by following the Apply button.
Closing date for applications is midnight on THURSDAY, 27 FEBRUARY 2025
Harris Hill is delighted to be working with Centre 404 to recruit its new Chief Executive Officer.
Centre 404 is a leading charity supporting individuals with learning disabilities and autism, and their families. Founded in 1951, we work with eight London councils to deliver housing support, employment assistance, day opportunities, children’s services, and leisure activities. With an annual budget of circa £10 million, we are proud to empower independence, inclusion, and equality.
We are seeking an exceptional leader to guide our organisation through a time of change and opportunity.
As Chief Executive, you will:
- Lead and inspire a diverse team delivering complex, person-centred services.
- Build strong partnerships with commissioners, funders, and stakeholders.
- Drive innovation and modernisation, including the use of AI and new technologies.
- Champion equality, diversity, and inclusion as integral to our work and values.
- Respond to increasing demand for autism support with scalable, impactful programmes.
If you are a strategic thinker with a passion for empowering others and a track record of leading complex organisations, we’d love to hear from you.
Job title: Chief Executive
Salary: £95,000 - £105,000 p.a.
Location: Islington, London
Employment term: Permanent, Full time
How to apply:
If you would like to receive an information pack on how to apply, please send a CV in confidence to Nick Shanks via the apply button.
For an informal and confidential conversation about the position, please contact Nick via the apply button with your contact details, and suitable times to chat.
Closing date for applications: 9am, Friday 7th March 2025
Both Centre 404 and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
About Us:
Helpforce’s Insight & Impact (I&I) Service helps organisations working within health and care - our partners range from NHS hospital trusts to local charities and community groups - to evaluate the impact that their volunteers & voluntary service make and gather insights which help identify opportunities for continuous improvement within volunteering teams.
Are you passionate about inspiring others about the importance of evidence and data? Are you adept at communicating data and evaluation in an accessible and engaging way?
We are seeking a talented Senior Data & Impact Analyst to join the I&I team, covering maternity leave for 14 months. The I&I service plays a crucial role as Helpforce looks to maximise the potential of volunteering across the health and care sector. You will be working remotely with monthly visits to the London office and there may also be occasional travel to visit clients.
You will be responsible for working with our network of health and care partners to design and deliver evaluation projects. You will manage, and continuously develop and improve, our tools for data collection and analysis; plus undertake analysis of NHS organisational data, to produce impactful reports across multiple projects in parallel.
The successful candidate will have excellent data and research analytical skills, with the ability to manage several stakeholders and projects in tandem. They will ensure we provide efficient and effective services to our health and care clients, while also supporting us to achieve our goal of building evidence of the impact volunteering/voluntary action can have on health and care outcomes, at greater scale.
Duties and Responsibilities:
• Data analysis
• Extract data from a range of primary and secondary sources (including national NHS data, individual Trust data, census data, IMD data) and apply a variety of analytical techniques to interrogate and manipulate data.
• Critically analyse quantitative and qualitative data; identifying and investigating data problems.
• Contribute to the development, design and maintenance of data visualisation reporting tools.
• Delivery of I&I Service projects
• Support service users (our health & care partners) with using the I&I Service: online tools (e.g. surveys) and processes for quantitative and qualitative data and insights collection.
• Provide guidance and expertise on evaluation approaches, data collection methods and best practice.
• Work collaboratively with the I&I team to convert partner data into robust evidence findings.
• Produce evaluation reports for our partners, donors, funders, and for colleagues in the Helpforce team working on large-scale change programmes that we also evaluate.
• Continuous improvement of the I&I service
• Continually review methods of data collection and analysis.
• Assist with the development of new processes and digital tools.
• Actively identify, communicate and implement opportunities for service development.
• Contribute to the I&I service strategy for 2025.
• Stakeholder engagement and support
• Build effective working relationships with internal and external stakeholders.
• Support the management of relationships between key parties required to deliver the I&I service.
• Provide support to the Helpforce team in analysing the volunteer roles and projects we help our partners deliver.
Essential experience
• Experience of working with a variety of data sets, including survey results, qualitative information and large, complex data sets.
• Advanced data analysis experience.
• Use of appropriate applications and tools, such as Power BI and Excel to provide robust reporting and data visualisation.
• Set up, management & successful delivery of multiple projects in parallel.
• Advanced quantitative and qualitative data analysis skills.
• Understanding of evaluation and impact methodologies.
• Understanding of survey design and techniques.
• Ability to communicate about data and evaluation in an accessible and engaging way, both spoken and written/visualised; inspires others on the importance of evidence/data.
• Ability to prioritise and work across multiple projects & with a range of stakeholders in parallel
• Strong digital capability.
• Excellent written and verbal communication skills, with an eye for detail.
• Ability to deliver results within an agreed time frame.
Desirable skills
• Related Degree or Health Information qualification.
• Understanding of interview or focus group design, delivery & analysis.
• Experience working with NHS data infrastructure, systems & data sets.
• Knowledge of NHS / health and care / volunteering settings.
• Worked with Salesforce (Lightning); Google Workspace and/or MS 365 workspace; Nvivo qualitative analysis software.
Equality and Diversity
Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce.
Location: Remote
Contract: 14 month Fixed Term Contract
Salary: £37,000 to £40,000 PA
Closing date for applications is 28th February 2025; 1st stage interviews will take place online between 10th -18th March, with final interviews in London/online (to be confirmed) week commencing 24th March. Please use the application link to send us your CV and a covering letter to support your application.
You may also have experience in the following: Research analysis, Impact Management, Impact analysis, Data Analyst, Data Management, Data Analysis, Knowledge Management, Business Management Systems, Reporting, SQL, Statistics, Statistical Analysis, Computer Science, Information Management, Data Models, Database Design, Data Mining, etc.
REF-219 665
Our client is here to transform, create, agitate and excite. It’s a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. They now require a new Head of Philanthropy to work in lockstep with programmes and young people to unlock bigger gifts and more philanthropy relationships than ever before.
The Head of Philanthropy will develop and lead the existing major gifts strategy, personal managing a portfolio of prospects that give or are about to give and lead a team managing a range of philanthropy supporters. You will set ambitious KPIs for the team and ensure delivery against them and will build productive relationships with volunteers, committee members and Board members alongside programmatic colleagues and other fundraisers.
You will have proven success in high level five figure or six figure gifts from individuals and will be able to demonstrate a track record in identifying and maintaining external relationships with HNWIs. The selected candidate will have experience of taking strategic, high-level ideas and creatively tailor them to prospect’s and young people’s priorities.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
This role is a Fixed Term Contract (Maternity Cover) of up to 12 months.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
Be the driving force behind Christian Aid's growth as the leader of our Individual Giving team—our largest source of unrestricted income! This is your chance to drive transformation and grow a committed supporter base. You'll lead an ambitious, passionate team focused on creating a more impactful and sustainable donor journey, while driving new supporter recruitment and retention.
About you
You're a seasoned individual giving or direct marketing expert with an unstoppable drive for growth. You'll inspire supporters to fund life-changing programmes and motivate your team to reach their full potential. As a strategic thinker, you're not afraid to take calculated risks and push for breakthrough results. With a proven track record of driving significant income growth, you're ready to make bold decisions, collaborate across teams, and enhance our supporters' lifetime value.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Head of Income & Engagement
REPORTING TO: Chief Executive
WORKING HOURS: 37.5 hours per week (including occasional evenings and weekends)
LOCATION: Reuben’s Retreat offices at Glossop & Ashton-under-Lyne
SALARY: £34,515
OVERVIEW
Born from the loss of Reuben Michael Graham in August 2012 at just 23 months old, Reuben's Retreat is a charity offering practical and emotional support to families of child loss and families who have a child living with medical complexities. Our Retreat is a sanctuary offering a space for families to relax, recharge, remember and rebuild and our aim is to relieve the distress of these families, walking side by side with them on their journey.
MAIN PURPOSE OF POST
- To work with the CEO and senior leadership team to create and implement the fundraising and engagement strategy for the organisation.
- To report to the CEO and Board of Trustees on the progress and delivery of the aims at regular intervals to be agreed with the CEO and to the Board at the agreed and planned Board meetings.
- To be responsible for all aspects of income and ensure the charity achieves the annual budget.
- To manage costs to ensure the charity remains financially secure and able to deliver its strategic aims.
- To lead the fundraising team and ensure the day-to-day effectiveness of our income generation and engagement programme.
- To ensure the organisation operates within charity law and appropriate codes of practice.
- To be an ambassador for the charity to all donors delivering the key messages as agreed with the CEO.
DUTIES AND KEY RESPONSIBILITIES
- To work with the CEO set and regularly review annual budgets for income.
- To achieve agreed fundraising targets from new and existing partners and contribute to the achievement of charity-wide fundraising targets.
- Manage and support a team of five fundraising professionals, ensuring they are motivated, effective, and aligned with the charity’s strategic goals
- Ensuring effective communication with the team in a timely manner through various channels, including (but not limited to) one to one, performance reviews.
- To identify and develop new funding streams including corporate donors, community supporters and potential grant opportunities.
- Ensure marketing and promotional activity is on brand and has clearly defined targets and income goals.
- To secure opportunities to reduce costs and procure donated or discounted goods, materials and services.
- To nurture and maintain existing relationships with key contacts to retain support.
- To lead on the development of inspiring fundraising campaigns, appeals and content for distribution across all social media platforms.
- To review and develop activity through all social media platforms to expand audience.
- To develop donor database and ensure data is captured accurately and appropriately ensuring GDPR and other guidance is adhered to at all times.
- To attend networking events to promote Reuben’s Retreat.
- To lead the fundraising team in ensuring that all donations and income streams are correctly recorded, tracked and gratefully received.
- To oversee the organisation of events by the fundraising team ensuring all events are properly supported and appropriate plans are in place to ensure that all interactions with us are professional and memorable.
ADDITIONAL RESPONSIBILITIES
- Adhere to all of the charity’s professional standards, policies and procedures.
- Uphold ethical and professional standards and behaviour.
- Carry out additional reasonable duties as may be required which are commensurate with the nature of the post to meet the wider needs of Reuben’s Retreat.
This job description does not attempt to describe all aspects of the role to be performed, but indicates the general role required of the post holder. The description of the job is as it is presently constituted. It is the practice of Reuben's Retreat to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with the post holder.
PERSON SPECIFICATION
[E] Essential criteria
[D] Desirable criteria
We expect the successful applicant to demonstrate how they meet our values:
- Authentic
- Compassionate
- Trusted
- Unique
EXPERIENCE
- At least two years’ experience working in a similar role [E]
- Significant proven ability in income generation and supporter engagement [E]
- Proven ability of achieving financial targets and keeping financial records [E]
- Experience in developing and implementing policies and procedures [E]
- Financial management and budgeting experience [E]
- Experience of leading, supporting and motivating staff in an environment of development and change [E]
- Proven ability of building relationships: establishing and maintaining positive working relationships with others, both internally and externally to achieve the strategic aims of the organisation [E]
- Practice in managing projects on your own from start to finish [E]
- Experience of working with children’s or families support services [D]
- Understanding of GDPR and its impact on charities [D]
- Experience of managing a broad operations function, preferably within the charitable sector [D]
- Proven track record of procuring donated or discounted goods, materials and services [D]
SKILLS/KNOWLEDGE
- Degree level or equivalent [D]
- Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting tight deadlines [E]
- Exceptional written and verbal communication skills with the ability to write reports, presentations, proposals and correspondence [E]
- Excellent IT skills, including Microsoft Office suite and social media [E]
- Organisational, planning, time-management and administrative skills [E]
- Full driver’s license and own car with regular travel within the local geographical region (and occasionally further afield) [E]
- Knowledge of compliance with Companies House, Charity Commission and other regulatory requirements in relation to income generation and engagement [D]
PERSONAL QUALITIES
- Warm, friendly and approachable character [E]
- Ambitious, self-motivated and target driven [E]
- Able to work independently and act on own initiative [E]
- Enthusiastic, confident, positive and self-motivated [E]
- High degree of integrity, tact and brand spirit [E]
- Resilient and highly organised with an ability to work to deadlines and multi-task [E]
- Discreet and confidential [E]
- Tactful, tolerant, flexible attitude [E]
- Treat colleagues and beneficiaries with dignity and respect [E]
- An empathy with the needs of families of children living with medical complexities and those bereaved of a child [E]
- Ability to work well under pressure and manage competing priorities effectively [E]
- Able to work outside of normal office hours as required, including evening and weekend work [E]
- Access to own vehicle and driving license [E]
Job Types: Full-time, Permanent
Pay: £34,515.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Free or subsidised travel
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Glossop, SK13 7BQ: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Please note that the role is home based with regular travel to Leeds for internal meetings, and to local trauma centres. The post-holder will work across the northern region, and will ideally live in the North West, Yorkshire or the North East. Travel costs will be reimbursed
Day One Trauma Support began with a courageous mission for trauma care excellence from a leading trauma and orthopaedic surgeon and his patients. Today, the organisation exists to make that vital support available to everyone, everywhere.
Day One Trauma Support is the only charity supporting all major trauma patients, regardless of their type of injury. They offer practical and emotional support to anyone who has experienced major trauma in the UK through their national support offer. With caseworkers in seven major trauma centres, a growing base of supporters and a passionate team of staff and volunteers, they are making a real difference to people at a time when they are extremely vulnerable, and their services are in high demand.
A catastrophic event can change everything. Every year, across England and Wales, there are 20,000 major trauma cases and 16,000 deaths following injury. We are looking for an accomplished Relationship Fundraiser to join the ambitious and dedicated fundraising team at Day One Trauma Support, could this be you?
The Role
The role of the Relationship Fundraiser will be to develop fundraising income through nurturing relationships with individuals, companies and groups. Duties will include:
- Identifying fundraising opportunities with new audiences including individuals, community groups, faith groups, regional corporates, local trusts, volunteers, local events etc.
- Working with the Fundraising Manager to achieve financial targets and budgets.
- Delivering exceptional donor care and stewardship.
- Creating and publishing engaging content for Day One’s social media channels to inspire and engage supporters.
The Person
To be considered for this exciting opportunity you should come to us with experience of relationship fundraising and a proven track record of working to, meeting and exceeding financial and non-financial targets.
An organised self-starter with excellent communication and interpersonal skills, you should be able to build and maintain brilliant relationships with supporters. With a real love for meeting and talking to people, you should be genuinely interested in the charity’s donors and why they want to support the charity.
Perhaps most importantly, as one of the public faces of Day One Trauma, you should have a high degree of personal integrity and the ability to work with tact, diplomacy and discretion, reflecting the charity’s values in all the work you do.
Why Day One Trauma Support?
Not only is Day One Trauma Support hugely passionate about the individuals whose life it changes every year, the charity also puts significant emphasis on staff welfare and offers all employees the opportunity to be part of an inclusive organisation with an approachable senior leadership team.
This organisation promotes a culture that ensures all staff feel valued and respected but also supported in their roles. The charity is inherently flexible and offers variable working patterns and reduced hours for those that may need. Benefits also include:
- 25 days per year, plus your birthday and Bank Holidays;
- Auto-enrolment into pension scheme; 5% employer contribution, 3% employee contribution;
- Flu and eyecare vouchers;
- Employee Assistance Programme;
- Training and progression opportunities.
The role is home based with regular travel to Leeds for internal meetings, and to local trauma centres. The post-holder will work across the northern region, and will ideally live in the North West, Yorkshire or the North East. Please note travel costs are reimbursed and please be aware if you are offered the position, you will be required to undertake a DBS check.
If this sounds like the type of role and charity that could suit the next phase of your fundraising career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Building on our work since 2015 tackling hunger and food insecurity, Feeding Liverpool lead Liverpool’s Good Food Plan in partnership with communities and organisations across the city.
We are looking for a Policy Officer - someone who will work collaboratively with local and national leaders such as Liverpool City Council and Public Health.
This is an exciting time to join our movement. The organisation is in excellent health and we are under fresh leadership from our new Director, Keenan Humble. We have secure and stable funding, a creative and dynamic staff team, a strong Trustee board and a fantastically committed group of partners and member organisations.
Liverpool is full of inspirational people who are active in building a city based on good food for everyone, whether that is those who experience food insecurity on a day-to-day basis, health workers, growers, restaurateurs or volunteers at community food initiatives. Our work is led by their voices; we view ourselves as pioneering, with our alliance-based approach serving as a national exemplar.
But we have a lot to do. Liverpool still has high levels of food insecurity, stark health inequalities and a community food movement that is vulnerable to food inflation and supply issues.
We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.
The Policy Officer will need to be hands-on and active within our communities. There is the opportunity to work from home occasionally, but the role requires you to be based in or near Liverpool and able to commute to the office at least 3 days a week.
Main purposes of job:
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To collaborate with Liverpool City Council in reviewing policies and procedures to embed Good Food principles across relevant departments and programmes of work.
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To lead initiatives that improve food provision for children and young people in education and learning settings across Liverpool.
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To scope and secure funding opportunities to advance the goals of the Good Food Plan.
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To collaborate with partners to embed a community-centred approach to improving health, wellbeing and tackling social inequalities.
Key responsibilities:
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Develop and advise on policies and strategies to integrate Good Food principles into council operations, contributing to Sustainable Food Places silver award submission.
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Re-establish and lead Liverpool’s Good Food Policy working group.
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Lead a city action plan to improve food provision for children and young people in education and learning settings across Liverpool.
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Conduct and synthesise research, data, lived experience, and policy insights to produce evidence-based recommendations/ actions.
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Document and showcase progress towards the goals of the Good Food Plan.
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Collaborate with national and local stakeholders, including public, private, and VCSE sectors, to develop and implement strategic food-related projects.
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Provide leadership on food policy within the council, aligning initiatives with broader city objectives such as sustainability, public health, and economic growth.
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Identify and pursue funding opportunities to ensure the sustainability of food systems initiatives.
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Represent Feeding Liverpool and Liverpool City Council at local and national events.
Key tasks:
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Work across council departments to align policies with Good Food principles and city-wide objectives, including the Carbon Neutral 2030 Plan.
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Prepare reports, briefings, and recommendations for senior leadership and elected members.
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Coordinate Liverpool’s Sustainable Food Places application.
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Develop guidance and advice for stakeholders to advance sustainable food practices, including influencing procurement and planning policies.
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Engage with schools, faith groups, and community organisations to promote food-growing initiatives.
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Present findings and evidence to partnerships in a range of settings from corporate meetings to community settings.
General responsibilities:
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Work collaboratively with the Feeding Liverpool team, trustees, and external partners.
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Promote the ethos of the Good Food Plan in all activities.
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Maintain confidentiality and uphold Feeding Liverpool’s values.
We encourage applicants from all backgrounds to apply for this exciting position, even if you do not meet every requirement. Applications will be anonymised prior to review by our screening panel to remove any personal identifiable information in alignment with ‘blind’ recruitment practices.
Feeding Liverpool is the city of Liverpool’s food alliance, connecting and equipping people and organisations to work towards good food for all.
The client requests no contact from agencies or media sales.
Are you a visionary and creative Marketing and Communications leader, used to navigating complex organisations and communicating with multiple audiences and stakeholders?
Then, this could be your next big adventure.
We're working with a charity that has a simple mission; to help children and young adults with the most complex needs, and their families, live their best lives. As the new Head of Marketing and Communications, you'll have an extraordinary opportunity to help bring this mission to life, by raising awareness, engagement, and support for the charity.
Salary: £57-64k, open to appointment across the band dependent on experience
Contract: Permanent, either full time or reduced hours considered (e.g. 4 days)
Location: Hybrid, between Cheadle Hulme base and home
Benefits: 25 days holiday (+bank), 4% employer pension,
Culture: Genuinely flexible, life and family-friendly culture, employee assistance programme, onsite gym and yoga classes
About the charity
From its world-class campus, this unique organisation provides exceptional education and care for children and young adults with the most complex and profound needs, driven by an amazing workforce.
The charity is midway through the largest fundraising appeal in its 200-year history, and the largest by any similar charity in the UK. It will see the campus become a national centre of excellence for the education and residential care of children and young adults with the most complex needs. Their brand-new state of the art school building is now open, and a college capital development on the way in 2026.
About the role
This senior role offers the chance to make real and significant impact, working alongside an empowering Director who believes in enabling you to succeed.
You'll oversee brand, digital presence, content strategy, and public relations, leading a talented team to create impactful campaigns with values at their core.
Strengthening relationships with key audiences (families, donors, advocates, media, local and national government and policymakers) is a critical part of the marcomms mission.
Your responsibilities will be varied and guaranteed to keep you entertained:
- Develop and implement an integrated marketing and communications strategy.
- Enhance brand identity, visibility and the charity's profile.
- Support growth of the fundraising supporter base.
- Manage multi-channel campaigns that deliver results.
- Leverage data to drive engagement.
- Oversee internal communications and staff engagement activity.
About you
You're a compassionate and inspiring leader, with a proven track-record in marketing and communications, preferably in the nonprofit sector.
You lead with values and create a positive culture of accountability, where people feel safe to try new things, are encouraged to play to their strengths and empowered to find their flow.
You're comfortable with ambition and stretch, confident meeting targets, but most importantly, able to demonstrate clear outcomes and impact.
To apply, you'll need to demonstrate a good spread of skills and experience across the marcomms mix and leadership of a multi-skilled team. We're looking for tangible evidence of working across complex organisations (with multiple stakeholders and audiences).
This is a genuinely unique opportunity to join one of the most exciting and ambitious charity teams outside London. The potential is huge - in terms of both your impact as a marketeer and professional development.
If your next adventure is calling, please get in touch with a copy of your profile or CV to Amelia Lee at Charity People.
Deadline: 9am on Thursday 6th March
Interview dates will be confirmed soon
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Do you have experience of delivering quantitative and qualitative research? Then join Shelter as a Research Officer and you could soon be playing a vital role at the heart of our Research team.
About the role
Working closely with a Senior Research Officer, we’ll rely on you to conduct research and analytical projects from initial concept through to completion. You’ll deliver effective research including designing questionnaires, selecting samples, interviewing respondents, interrogating data and writing up findings. Through your research, you’ll work with a multitude of colleagues in our policy, campaigns, media and public affairs teams to develop and carry out analytical projects in support of Shelter’s strategic priorities.
We’ll rely on you to provide advice and consultancy to Shelter colleagues on all aspects of research, and you’ll undertake analysis on a range of government and independent data sources on housing and homelessness. You’ll represent Shelter’s brand by presenting research findings at conferences, seminars and training events and ensure that our research is properly integrated into the work of our organisation. It’s a really exciting time to join our team and we’re happy to talk about flexible working, personal growth and a place where you can be yourself.
About you
To succeed, you’ll need experience of working in a social research field and have strong skills to manage and analyse data. You’ll also need a good understanding of quantitative and qualitative research methods, plus strong written and verbal communication skills. Knowledge of housing and homelessness issues, whether through work or personal experience, would be useful too, although this not as important as your enthusiasm and genuine interest in this important social issue.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Research Team works across Shelter to develop innovative research, analytics and insight to identify opportunities to influence, drive policy change and inform Shelter’s strategic direction.
The Research Team carries out a range of work to identify the nature and causes of housing and homelessness problems. This includes primary and secondary research, both conducted in-house and commissioned, into Shelter clients and the even greater number of people in housing need, many of which often don’t seek help. We also try to understand and anticipate future trends using analysis of government policy and economic data. All of this is combined to feed our policy influencing, public campaigning and service design and delivery.
Any applications submitted without a cover letter will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Description
Job Title:
HFU Project Administrator
Location
RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley.
The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed.
This is an in-person, on-site role with no hybrid or remote work options available
Reporting To:
Integration Projects Manager
Salary and benefits:
£23,000-£24,000 (dependent to experience)
Additional Benefits:
· Company-matched pension scheme
· Employee assistance program
· Health and wellness support
· Mental health resources
· Comprehensive training and opportunities for career advancement
Hours:
35 hours per week, Monday to Friday, from 9:00am to 5:00pm.
Contract:
Fixed term
Probation period:
6 months
Annual Leave:
21 days + 1 concessionary day and 8 Bank Holidays
About the Role
The Refugee and Migrant Centre is seeking a highly organised and detail-oriented HFU Project Administrator to join our Resettlement Team in Birmingham. This role is essential in ensuring efficient administrative support for the Homes for Ukraine (HFU) scheme, contributing to the smooth operation of the project and compliance with funders’ requirements.
RMC is a well-established charity with over 25 years of experience supporting refugees and migrants. Our services include immigration advice, education and employment support, welfare benefits guidance, and resettlement assistance. The HFU Project Administrator will play a vital role in supporting the delivery of our HFU services, helping newly arrived individuals integrate successfully into their new communities.
Purpose of the Role
The HFU Project Administrator will provide high-level administrative support to the HFU Management Team. This includes ensuring effective data management, preparing reports for stakeholders, and supporting the team in delivering high-quality resettlement services.
Main Duties and Responsibilities
Administrative Support:
- Provide secretarial and administrative support for the HFU Project Team.
- Serve as the key contact for internal communications related to the HFU service in Birmingham.
- Assist the Senior Administrator in meeting funding audit requirements.
- Maintain and update internal records and databases to ensure accurate record-keeping.
- Assist with the production of project materials, including newsletters, email templates, and leaflets.
- Manage general office tasks such as ordering stationery, filing, and archiving.
- Take minutes during team and stakeholder meetings when required.
- Manage diaries, arrange appointments, and book meeting rooms and conference facilities.
- Provide support for events as required.
Data Collection & Monitoring:
- Collect, manage, and present data from case recording and outcomes monitoring systems.
- Prepare reports for funders, stakeholders, and internal management.
- Support the Admin Lead with monitoring and evaluation, ensuring timely submission of performance reports for the HFU service.
- Ensure compliance with GDPR and data protection policies when handling client information.
- Suggest and contribute to process improvements for data capture and monitoring.
- Respond to ad hoc information requests as required.
Flexibility & Compliance:
- Support the overall aims of the HFU service by undertaking additional tasks as required.
- Maintain a flexible approach to work and adapt to the evolving needs of the project.
- Ensure all administrative processes align with RMC’s policies and funders’ requirements.
Person Specification
Essential:
- Minimum of 2 years of experience in a related administrative role, preferably in monitoring, evaluation, or data management.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office and Office 365.
- Strong attention to detail and organisational skills.
- Ability to manage multiple tasks and meet deadlines effectively.
- Experience in handling sensitive information and ensuring data protection compliance.
- Commitment to equality, diversity, and inclusion.
- Ability to work independently and as part of a team.
Desirable:
- Educated to degree level or equivalent experience.
- Experience in conducting primary quantitative data collection and entry.
- Understanding of housing and welfare services available to refugees and migrants.
- Experience working in a multicultural environment and awareness of challenges faced by newly arrived communities.
- Fluency in a second language relevant to refugee and migrant communities.
Terms and conditions of employment
The following conditions of service will apply:
Salary
£23,000-£24,000 (dependent to experience)
Location
Birmingham
Pension
RMC will contribute 3% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks).
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side.
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.
Training
Commitment to supporting you to develop and upskill.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
What we hope you'll do next
We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: Monday, 31st March, 2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.