Safeguarding Jobs

Permanent

37 hours per week, 5 days over 7 days Monday to Sunday.

£25,253.25 per annum (pay review pending).

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Location : The Children's Society Shop, Tithebarn Street, Keswick, Cumbria. (parking space available).

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

Have you got retail management experience? Are you looking for a new challenge?

We are looking for a shop manager to lead and build a team in our brand new Keswick shop. You will be working in a creative environment with donated goods, to maximise sales and net contribution. You will need to be driven and focused on making money and have good communication skills.

As the shop manager you will manage an assistant shop manager along with a team of diverse volunteers. You will need great people skills and be able to create a welcoming and positive experience for all our staff, volunteers and customers.

We look forward to receiving your application.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Friday 20th December 2024. Please note that this vacancy may be closed earlier if enough applications are received.

Interviews will be held on a date to be confirmed.

IN2

Benefits

• Be part of an exciting pilot scheme providing a brand new programme to assist locals to overcome health-related barriers to be back on the path to employment 
• Be able to have your say in how to improve services and be able to finally focus on the quality of service rather just box ticking 
• Manage a smaller caseload in order to really provide tailored, quality support to our clients to make the biggest impact possible 
• Come join a organisation where we practice what we preach by ensuring each employee is truly supported in the role and opportunity for professional development is always explored
• Be part of a charity who truly cares by putting clients wellbeing above all else and always celebrates our clients achievements no matter how big or small
• Join a growing, adaptable organisation that looks to promote internally based on capability rather than time in seat
• Enjoy 25 days annual leave on top of a mandatory Christmas shutdown period which adds another 5 additional days of annual leave each year

The Opportunity  

WorkWell is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We need a team of four Work and Health Coaches to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach will also be instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

There is a total of four roles, with three full time and one part time, Work and Health Coaches. 

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 4th of December 2024

Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

Growing Well is a farm-based mental health charity originating on Low Sizergh Farm near Kendal and recently expanding to a second site at Tebay Services (Northbound), and a third in Egremont, West Cumbria.

The horticultural context is key to our charity as it provides a safe, supportive working environment to nurture mental health recovery. Growing Well works with people on a weekly basis to help rebuild a sense of purpose, to engage in meaningful and fulfilling activity and to build hope for the future.

We are seeking to recruit an experienced Manager for Growing Well's site at Tebay Services (Northbound) in the Eden Valley, on a 12-month maternity cover contract.

The role of the Manager (Tebay) is to:

• Manage the day-to-day operations at Growing Well’s 1.5-acre Tebay site and ensure that at all times our site is safe, productive, excellently maintained and efficiently run. This includes:
  • Safe and efficient service delivery
  • Effective delivery of annual crop plan and supply chain management
  • Financial management of the Tebay enterprise
  • Legal and Health and Safety management of the site
• Manage the delivery of therapeutic activity, skills development and support for up to 100 Volunteers (beneficiaries) per week.
• Line manage Tebay staff team (5 direct reports).
• Manage local fundraising and marketing initiatives with support from Growing Well Development Team colleagues.
• Work as part of a multidisciplinary team to create a culture of respect, inclusion and security.

This is a 12-month contract commencing January 2025, but there is some flexibility on start dates for the right person.

Deadline for applications is Friday 29th November with interviews taking place on Monday 2nd December.

Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here. We help and support more than 3,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.

At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager (Maternity Cover) to help us continue creating an inclusive and forward-thinking volunteering culture.

In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, ensuring they feel empowered and valued every step of the way.

Permanent

37 hours per week, over 7 days, to include Saturdays and Sundays

£27,061.32 per annum start with annual progression up to £27,822.70

Location: South Woodford

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?

We are looking for a Shop Manager to lead our team in the South Woodford Shop , you will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage 2 Assistant Shop Managers along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Thursday 12th December 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Thursday 28th November.

Interviews will be held on a date to be confirmed.

IN2

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA Hastings provides supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, Night Staff and Managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

We are looking for a Supported Housing Support Worker to join our Hastings Foyer team with the expectation on occasion to work across locality. Main areas of responsibilities:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Guildford Foyer provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers.

We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

North Somerset Wellbeing College Tutors

Location: 4 Boulevard, Weston- Super-Mare (with travel to other locations across North Somerset)

• Opportunity 1

Hours: 25 hours

Contract: Permanent

• Opportunity 2

Hours: 25 hours

Contract: 1 Year Fixed Term

• Opportunity 3

Hours: 18.5 hours

Contract: Permanent

Please indicate in your personal statement, which of the roles you are interested in.

Second Step is a leading mental health charity in the South West offering housing, support and hope to people with mental health and other support needs.  Our vision is that we believe in a world where everyone affected by their mental health can create a positive future.  We promote mental health and wellbeing by supporting people and communities to build brighter futures.

About the Service

North Somerset Wellbeing provides free psychoeducational workshops, courses and group activities which are available to adults living in North Somerset. These are run online and at community venues across the county. The sessions are designed to explore, improve and maintain mental health and wellbeing. In addition, brief 1:1 support can be offered to those requiring signposting to other appropriate services.

About the Role

• Are you caring, compassionate and non-judgemental?
• Do you want to help people to learn skills to support their wellbeing and recovery?
• Do you have experience delivering wellbeing groups, workshops and courses?

We have 3 exciting opportunities to join our small, friendly team.  As a Wellbeing Tutor, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.

Full details of this exciting opportunity can be found in the role profile. 

About You

• You’ll need to be a good communicator, who is creative and able to make learning accessible for all service users.
• As well as planning and delivering a range of wellbeing activities, workshops and psychoeducational courses, we are looking for someone who embraces service user involvement and coproduction work to ensure that the service provision remains meaningful and relevant to those using it.
• The successful candidate will work collaboratively with clients / carers, the team and other agencies to manage risk where needed, including making safeguarding referrals if required. 
• In addition, you will assist with the recruitment and supervision of a small team of volunteers who support the service.
• You will have good organisational skills, be IT proficient and have clear record-keeping skills.

We welcome applications from Experts by Experience as well as underrepresented groups.

Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if you need it, and a comprehensive induction programme with on-going training opportunities.

Closing date: Friday 6th December 2024

Interview date: TBC

The successful candidate will be responsible for managing our fundraising portfolio and supporting the delivery of a fundraising strategy. This will be achieved by developing strong links with partners, identifying additional revenues from donors and individuals, plus creating a calendar of fundraising/community events in line with agreed financial targets.

It is an exciting time to join Somerset Cricket Foundation, having gained charitable status in 2021. The past two years has seen a growth in activity across our programmes, with the strong expansion of our community engagement work. The Foundation is striving to make cricket the most inclusive sport to people in Somerset and this role is fundamental to allow us to flourish into a charity that offers the very best opportunities to all people.

The success and reputation of the Foundation continues to grow both locally and nationally. This has led to corporate partners of the Somerset County Cricket Club and other local organisations wanting to support Foundation initiatives. Our existing partners support projects such as Cricket in Schools, Community Activation, and Disability Cricket, and support to our club network. We want to continue engaging with local organisations to create new opportunities for community and individual donor engagement to help support us with our objectives of growing the game and making the game of cricket accessible to people from all walks of life and diverse backgrounds.

Somerset Cricket Foundation Values

• Togetherness
• Nurture
• Dedication
• Integrity
• Growth

Job Description

Job Title:

Fundraising & Partnerships Manager

Reports to:

Managing Director

Responsible for:

N/A

Contract:

Permanent

Hours:

21-28 hours per week – occasional evening & weekend working may be required.

Salary:

£32-36k per annum pro rota

Location:

Hybrid working available

Main Purpose of Job:

We are seeking an experienced fundraiser with excellent relationship management skills to help build resilient and profitable income streams for the Somerset Cricket Foundation (SCF) and extend the reach of the charity’s profile. This will include working with existing and new corporate relationships, individuals and Trusts & Foundations.

You will develop and use stewardship tools to guide donors and partnerships through their giving journey; including cultivation plans, proposals, and reports. You will be involved in sourcing and presenting tailored information, making appropriate financial and non-financial requests.

Main Responsibilities:

• Agree an annual high-value fundraising strategy for SCF, in collaboration with the Somerset Cricket Foundation Fundraising Committee and Managing Director.
• Take overall responsibility for the development, growth, and implementation high-value relationships.
• Develop and create new fundraising opportunities that raise the profile of SCF and attract new partners and donors.
• Nurture and maintain long-lasting positive relationships with corporate contacts and individual supporters to build a loyal supporter base.
• Collaborate proactively with the SCCC Commercial team and associated fundraising partners, to broaden the reach and impact of the work of SCF and promote the wider club.
• Promote the work of the SCF at networking events, through associated media and literature.
• Input into the creation of the annual SCF Impact Report, ensuring it is shared with new and existing supporters.
• Monitor and evaluate the annual impact that fundraising is bringing to the Foundation through effective reporting.
• Work collaboratively with the SCF Programme leads to identify opportunities in raising awareness and essential additional revenues.

• Full time – working 37.5 hours per week
• Salary: From £50,000 per year, DOE
• Contract Type: 18 month contract – extension subject to funding
• Reporting to: Executive Director
• Responsible for line managing: Grants Officer (recruiting Summer 2025)
• Location: London, UK affiliated

The Job
The Partnerships Manager will lead GISF’s income generation efforts to support its mission and implementation of initiatives within the 2025-2030 Strategy. They will do this by proactively engaging with a range of donors, building relationships, and cultivating partnerships. This role involves creating a comprehensive fundraising strategy, identifying funding sources, and expanding GISF’s network to enhance strategic partnerships and revenue.

As a senior leader within GISF, the Partnerships Manager will contribute to guiding GISF’s implementation of its 2025-2030 strategy.

Job Description

Key Responsibilities

Strategic Income Generation & Fundraising

• Develop and implement a comprehensive fundraising strategy aligned with GISF’s 2025-2030 strategy. 
• Identify and secure funding from government donors and other sources to build a robust opportunity pipeline that supports GISF’s initiatives. 
• Work closely with the Finance team to set income targets, and with the Communications team to create impactful campaigns for diverse supporter engagement.

Partnership Development

• Establish and maintain relationships with existing and potential government donors (including from the Global South), philanthropies and trusts.
•  Identify organisations for potential partnerships or consortia to win and deliver grants 
• Develop a framework for corporate partners to engage with GISF and our members, that brings in secondary revenue and creates opportunities for positive interactions between members and corporate partners with services relevant to NGO SRM. 

Proposal Development & Co-creation

• Identify relevant donor grant/contract opportunities, draft compelling proposals, and ensure timely submission of all related documentation. 
• Collaborate with donors, GISF staff and GISF member organisations to co-create and promote solutions that address specific needs and align with GISF’s mission. 
• Develop and maintain a strong understanding of NGO SRM principles and issues 

Grant Management

• Supervise the Grants Officer, ensuring effective handling of current GISF grants and contracts. 
• Ensure systems are in place to efficiently transition from winning new funding to programme implementation
• Ensure strong and impactful reporting to donors to maintain and grow relationships

Stakeholder Engagement & Collaboration

• Represent GISF at networking events and conferences to increase visibility and establish strategic alliances. 
• Build key stakeholders’ understanding of the value of GISF’s collaborative approach to SRM 
• Coordinate with the Policy and Advocacy Adviser on approaches to key issues and trends with senior policymakers
• Work closely with other GISF team members and GISF member organisations to understand their needs and priorities, to better identify possible funding opportunities

Programmatic

• Where possible, contribute relevant experience and knowledge to GISF activities, such as developing tools for NGOs/NGO Fora that support SRM budgeting and securing resources

Monitoring & Reporting

• Track and analyse income generation activities, preparing regular reports and revenue forecasts to monitor progress, outcomes and ROI

Senior Management Team Contributions

• Contribute to GISF’s strategic objectives, inputting organisational development and supporting initiatives that promote sustainable growth

Person Specification

Experience/Knowledge/Skills

• Contextual Knowledge: A deep understanding of the NGO sector and the global context in which NGOs operate.
•  NGO SRM Knowledge: An understanding of the security risk management (SRM) context within NGOs, with a willingness to deepen expertise in this area.
• Proven Expertise in Donor Relations and Fundraising: Demonstrated success in writing compelling donor products and securing funding through high-quality proposals.
• Strategic Donor Stewardship: A strong track record of cultivating and managing long-term relationships with donors, co-creating opportunities, and achieving more flexible, sustainable funding commitments. Demonstrated experience engaging with philanthropies and corporate donors is a plus.
• Influence and Credibility: Brining a well-established network amongst donor organisations, and skilled at engaging with and influencing senior stakeholders within donor organisations.
• Confident Communication: Exceptional verbal and written communication skills, including as a public speaker, with the ability to explain complex concepts in an engaging and accessible manner.
• Partnership Facilitation: Experience in fostering programmatic collaborations between NGOs and other stakeholders, including consortia.
• Private Sector Collaboration: An appreciation of the private sector’s role in NGO operations, with the ability to identify and establish mutually beneficial partnerships with commercial entities.
• Strategy: Demonstrated experience developing and implementing a strategy.
• Adaptability and Entrepreneurial Mindset: Comfortable working in a fast-paced, evolving environment, with the ability to prioritise tasks effectively and seize new opportunities as they arise.
• Team Leadership and Development: At least two years of experience leading teams, including mentoring and developing junior staff.
• Collaborative and Autonomous: Capable of working autonomously while thriving in a team-oriented environment that values knowledge sharing and collaboration.

Salary: Grade 2 – £28,216 per annum

Location:  This role is partly hub based and you will be required to work in the Hub (Manchester or Blackburn) at least one to two days per week

Hours:  Full time 37.5 per week

Contract: Permanent

Closing Date: Sunday 8th December 2024 at 11.30pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service  (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you an experienced and dependable Estates and Facilities Manager who is committed to delivering an exceptional experience for the users of all our premises?

Do you want to play a key role in an organisation that makes a real difference to the lives and livelihoods of individuals and communities across London? Do you have the dedication and attention to detail to ensure that all aspects of our estate are maintained in top condition and the facilities provide the best possible environment for the services we deliver?

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn we are now in search of an Estates and Facilities Manager to consolidate our working practices, establish efficient and cost-effective routines and relationships, develop our sustainability practices and take us even further on our journey of growth.

This role leads estates and facilities management across the organisation.  A diverse and hands-on role, you will be highly organised, knowledgeable in estates management practices, including relevant legislation, health and safety and carrying out risk assessments. You will be a great communicator, developing relationships with external contractors and our own internal teams. You will manage a small team of one, and liaise closely with colleagues who have responsibility for the day to day operational uses of our sites, and who want to provide the very best experience to their client users.  This is a critical role for the charity: you will embrace ownership, work with initiative and spot opportunities for improving all aspects of our estates and facilities management!

From managing daily cleaning and maintenance routines, to overseeing larger projects, this is a unique opportunity to build and develop the estate management routines at our newest site in Stratford, and to become involved in some key pieces of capital project work designed to enhance the experience of our client users across the organisation. You will be prepared to be hands-on when required, but able to step back and manage the big picture. We work at pace and need you to do the same. We would love someone to join us who shares our passion!

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with the senior management team, a group of committed, skilled and passionate people who are such a pleasure to work with.

This is a wonderful opportunity for the right person to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications from applicants that are representative of the diverse communities that we serve. 

This organisation is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.

Deadline: The deadline to submit application forms is Friday 29th November 2024, at midnight.

Interviews: Interviews will take place on Wednesday 4th and/or Thursday 5th December 2024.

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

Do you have expertise in customer relational databases and their effective management? Does this include experience of structuring and adapting them to meet the changing needs of user teams while maintaining adherence to design principles and best practice? Then join Shelter as a Supporter CRM Manager (Microsoft Dynamics) and you could soon be playing a leading role within our Business Enablement team.

About the role

The Supporter CRM Manager is integral to the successful use of supporter data across the organisation. We’re looking for someone to play a lead role in embedding best practice ways of working in data management. This is a one-year contract.

About you

To succeed, you’ll need to be experienced in data quality and implementing operational procedures to maintain high standards of data quality and have worked as a help desk technician or a similar customer support role. You’ll also need to be skilled in engaging a diverse database user community, helping them to use and get the most out of the system and working with them to identify system improvements. You should be analytical, solution orientated and able to communicate technical information to a non-technical client team audience, you have a good understanding of relevant legislation and regulations relating to supporter data too (e.g., GDPR, PECR and the Fundraising Code of Practice). You’re also great at diagnosing basic technical issues likely to affect users of Microsoft Dynamics 365 and have had some exposure to the Microsoft Power Platform suite, in particular Dynamics and Power Automate/Flow.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.