Research Manager Jobs

Role description: 

We are seeking a skilled individual to join our Fundraising Team as a Trusts and Foundations Officer. You will play a pivotal role in maximising income from grant-giving organisations.

You will work strategically and have responsibility for identifying and approaching trusts and foundations, building a high-quality pipeline to meet fundraising targets and provide excellent stewardship.  You will collaborate with teams across the charity and University Hospital Southampton to develop compelling proposals and produce high quality reports. 

Main Responsibilities: 

• Manage a prospect pool of trusts and foundations with the aim to secure mid and high value gifts and submit a minimum of 8 applications a month.

• Proactively identify funding opportunities, identifying new prospects from our database, networks and to build a robust Trusts pipeline.

• Monitor resources such as but not limited to Databases such as FundsOnline, the charity commission website and funding newsletters 

• Ensure a consistent pipeline movement for prospects within the role's portfolio. 

• Create network maps of donors and senior volunteers to ensure we can maximise the opportunities available through our highest value philanthropic relationships. 

• Drive and develop high-quality and effective funding proposals to Trusts and Foundations, with a key focus on securing multi-year commitments. 

• Provide stewardship reports to an excellent standard in collaboration with staff from across University Hospital Southampton. Ensure tight grant management and utilisation with clinical teams for reporting. 

• Create solicitation plans for all key relationships which are regularly reviewed at portfolio review meetings. Travel and meet with funders when relevant and necessary. 

• Maximise gift opportunities to deliver against agreed targets and objectives.

• Develop and maintain strong relationships with a wide range of stakeholders including Trustees, charity colleagues, donors, nurses, doctors and clinicians. 

• Ensure accurate records are maintained on Southampton Hospitals Charity database. (Beacon) 

• Contribute to financial forecasting and income projections and develop annual action plan of application submissions. 

• Assist with organising stewardship events for funders and confidently represent Southampton Hospitals Charity at external events and in conversations with funders. 

• Undertake any other roles or responsibilities that may be reasonably required 

Person Specification: 

Knowledge and experience 

• Experience of working within a charity in a similar role OR the ability to demonstrate an understanding of the role and transferable skills. 

• Research experience with strong skills and the ability to demonstrate a methodical approach with keen attention to detail 

• Experience of maintaining relationships with funders and providing tailored donor care and stewardship plans

• Excellent written communication skills and the ability to produce compelling and high-quality proposals and reports 

• Excellent verbal communication skills with experience in face-to-face meetings and telephone calls with funders

• Creativity, innovation and resourcefulness to identify opportunities to access information within data protection rules. 

• Strong prospect research skills and experience of building a robust pipeline 

Skills, abilities, and behaviours 

• Highly professional and organised with excellent attention to detail 

• Influencing and negotiation skills 

• Ability to organise and prioritise own workload and work to targets and deadlines

• IT literate, including the ability to use Microsoft packages

• Proven experience of database management, accurate and timely data entry and recording Ability to work effectively and collaboratively with a wide range of stakeholders

• Results focused

• Experience of CRM (Beacon used) 

The Organisation

Beat is the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, Beat's mission is to end the pain and suffering caused by eating disorders. Its national Helpline exists to encourage and empower people to seek help quickly, as early treatment greatly increases the chances of recovery. Individuals can reach out to Beat online or by phone, where they will be listened to, helped to understand the illness, and supported in taking positive steps towards recovery.

Beat also extends support to family and friends, providing them with essential skills and advice to assist their loved ones while maintaining their own mental well-being. Beat shares a vision of ending the pain and suffering caused by eating disorders and is driven by the people it serves, the impact it can make, and the commitment shared among its members.

More information about Beat can be found on their website.

The Role

The Chief Executive Officer will line manage the executive team and any other relevant roles. 
As the leader of the charity the Chief Executive Officer will interact with staff and volunteers across Beat setting a successful and positive culture to enable Beat to meet its objectives. 
The Chief Executive Officer will build and manage relationships with numerous stakeholders including donors, politicians and experts in eating disorders.

Person Specification

• Evidence of leading the development and delivery of organisational strategy, key targets, service improvements and management of change within an organisation of similar size and complexity.
• Solid track record of effectively managing resources and budgets, with experience of delivering long term financial sustainability and stewardship of valuable resources.
• Ability to forge and nurture effective partnerships and collaborative relationships with a range of organisations both inside and outside the research, healthcare and/or charitable sectors.
• Demonstrable evidence of strategic development and leading and inspiring people /organisations and developing effective partnerships. 

Please download the Candidate Information Pack for further information on the role.

How to Apply

If you would like to apply for this fantastic opportunity, please provide the following with your application: 

•  An up-to-date CV
•  A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
 
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.

Application Closing Date: Monday 13th January 2025
Interviews with Beat (Panel & Informal):  w/c 3rd February 2025 and  w/c 10th February 2025 (Norwich)

Data Coordinator – Clinical Audit

Location: Hybrid – office in High Holborn London/homeworking
Contract: Fixed Term Contract, Full Time
Salary: in the range of £30,472 to £34,378.

About us:

The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them.

About the role

This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting.
You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high- quality data, and running accurate reports to time and target.

What you’ll need to succeed

- It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets.
- You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions.
- Knowledge of the health sector and working with hospitals or similar are desirable but not essential.

What you’ll get in return

You will receive an annual salary in the range of £30,472 to £34,378. You will also receive a benefits package including:

- 25 days holiday per year, increasing with length of service;
- flexible working;
- interest-free season ticket loan;
- life assurance and wellbeing support;
- contributary pension scheme;
- enhanced sick pay;
- enhanced maternity/adoption pay;
- employee assistance programme;
- support with further academic/professional development.

How to apply

Please read the job description for the role. The person specification sets out the skills and experience we are looking for. Apply with a cover letter (no longer than 2 sides of A4) setting out your suitability for the role and a current CV.

No agencies.

Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior closing date.

“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."

REF-218 073

There when it matters

Sue Ryder has an exciting career opportunity within our IT Directorate for an experienced and driven Head of Data and BI. You will have strengths in both hands-on technical application and development as well as Managerial aspects of the role. Leading from the front you will manage vital roles, including BI Development, Data Engineering, and Data Analysis.

The successful candidate will be solution focused with the ability to both communicate and work collaboratively with all levels of stakeholders both technical and non-technical.

About the role:
The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to our executive team and SLT, and ensuring the smooth integration of data from multiple sources. The Head of Data and BI will act as a key ally to operational teams, supporting them in achieving their goals while driving forward the charity’s ability to use data for decision-making and impact measurement.
Full dimensions of this role can be found in the supporting Job description.

About you:
• Key experience and proven ability in Power BI, SSIS, SASS, SSRS
• Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
• Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
• Strong understanding of data governance, GDPR, and data compliance standards.
• Experience in leading data strategy development and implementation.
• Experience of developing data warehouse capabilities in Microsoft Azure
• Experience of working in a matrix management environment
• Extensive experience of producing Mapping Specifications.
• An understanding of a broad range of integration approaches and technologies. SOAP, REST, Service Orientated Architecture
• A knowledge of diagramming techniques e.g. UML.
• Data modelling experience.
• Demonstrable knowledge and experience in problem, error and knowledge management, analysis, resolution and delivery techniques.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams, and ability to be flexible to prioritise workload under pressure.
• Experience working with and manipulating large datasets in a variety of formats, including complex data models
• Demonstrable ability to turn data into actionable insights

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.

Join the team and be there when it matters.

We are looking for a Senior Trust Fundraising Officer for a maternity contract to join an inspiring international animal charity and maximise income generated from charitable trusts, foundations, multilateral and statutory sources.

This can be a homebased role with once a month in the London office.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

You would be joining a motivated and friendly fundraising team, offering fantastic benefits including 26 days annual leave, plus bank holidays, and a career path that can grow with the organisation, as well as much more!

The Role
Research and make approaches, pitches, submissions and applications to charitable trusts and foundations (both in the UK and overseas territories within the global fundraising programme).

Actively contribute to the delivery of the trust fundraising strategy, including working to identify and research potential new sources of trust, statutory and multilateral funding.

Assist in the development of events for trusts and major donors and represent at both events and external meetings, to cultivate relationships with the aim of securing income.

Contribute to the development and delivery of an annual work plan and pipeline for the trust fundraising programme.

The Candidate
Experience of trust and ideally statutory/multilateral fundraising.

Knowledge of the current trusts and statutory and fundraising market, including potential supporters.

Experience of producing high-quality and compelling approaches, proposals, reports and presentations.

Experience of prospect research techniques, and using research.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Job Title: Event Fundraiser

Location: London/Home
Salary: £28,337 - £31,485 per annum + plus London weighting allowance £3,366
Working Pattern: Full-time, flexible with hybrid working options

Are you passionate about creating unforgettable events that bring people closer to a vital cause? Do you have a talent for engaging supporters and building relationships? As an Event Fundraiser at this large Children's charity, you'll be at the heart of their work, designing and delivering impactful events to inspire high-value supporters to make a difference in children's lives.

You will be responsible for managing a portfolio of high-profile events designed to engage the charity's most valued supporters. You'll collaborate closely with the Major Giving and Partnerships teams to ensure each event not only maximises income but also strengthens relationships, giving donors a meaningful connection to the cause.

In this role, you'll:

• Develop and deliver a compelling portfolio of engagement and stewardship events.
• Forge strong relationships with both internal teams and external suppliers, from venue managers to caterers, to bring each event to life.
• Research and curate creative ideas for venues, entertainment, and activities that will make each event unforgettable.
• Manage event budgets and maintain accurate records to ensure delivery of exceptional events within financial targets.
• Regularly update and manage supporter data in line with data protection policies.

About You:

You'll bring experience in planning and executing high-quality events, ideally in a fundraising or similar environment. You're a natural relationship-builder who thrives in collaborative settings, skilled at negotiating and achieving objectives through strong partnerships. Here's what else we're looking for:

• Excellent project management and organisational skills, able to juggle priorities and meet tight deadlines.
• An eye for detail, combined with the creativity to design engaging and impactful events.
• Proficiency in CRM systems like Raiser's Edge and familiar with essential software packages (Word, Excel, etc.).
• Budget management experience to help you deliver financially sustainable events.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Description

Fuel is looking for a skilled and proactive Senior Fundraiser to join the team. The new Senior Fundraiser will join at an exciting time in the company's 20th year and will be able to make their mark engaging supporters and securing funds for our core operation and artistic programme. The right person will embody the company's core values of curiosity, trust, learning, representation, sustainability and creativity.

We are an equal opportunities employer, and we encourage applications from all suitably qualified persons, regardless of race, sex, disability, sexual orientation, religion/belief or age. We actively welcome applications from those currently under-represented in the arts sector. Candidates can be based anywhere in the UK.

Your line manager will be: Executive Director

You will also have close working relationships with the Artistic Director & CEO and the Producing team.

Key roles and responsibilities are grouped into these areas:

1. Strategic Planning and Implementation
2. Fundraising (T&Fs and Statutory)
3. Individuals & Sponsors
4. General

Fuel is interested in and keen to support ongoing professional development and will work closely with the post-holder to ensure that their needs in this area are met. Fuel offers a training budget and mentoring support.

Job Requirements

Experience and Skills

Essential

• Proven experience of creating and delivering effective fundraising campaigns and achieving fundraising targets.
• Proven experience of securing significant/multi-year grants from Trusts & Foundations.
• Proven experience of stewarding and securing gifts from Individuals and Sponsors.
• Experience of Arts Council England grant funding and reporting.
• Experience of running digital fundraising campaigns.
• Experience of managing a donor database.
• Excellent communication and collaboration skills, including the ability to draft a compelling case for support.
• Proven experience of managing evaluation and reporting processes for funders.
• Excellent relationship building skills, including the ability to work with a wide range of people from varied backgrounds.
• Attention to detail and ability to work to deadlines.
• An understanding and a passion for contemporary theatre.

Please see our full job pack for the 'Desired Experience and Skills' section.

Job Responsibilities

1. Strategic Planning and Implementation

• Together with the Executive Director and Artistic Director/CEO drive Fuel's fundraising capacity at the highest level, ensuring strong stewardship of Fuel's fundraising targets, plans and potentials;
• Work with the Executive Director and Artistic Director/ CEO to devise and implement funding strategies for supporting Fuel's core operation and ongoing programme;
• Proactively contribute to strategic planning, particularly with respect to fundraising opportunities and challenges.

2. Fundraising (T&Fs and Statutory)

• Research potential funders from all appropriate sources and sectors
• Write and compile appropriate solicitation plans, supporting materials, and draft bids, prior to presenting requests for funding (including applications, proposals and one-to-one requests)

For additional responsibilities listed in the 'T&Fs and Statutory' section and for the 'Individuals & Sponsors' and 'General' sections, please see our full job pack.

Job title: Employment and Engagement Adviser

Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week.

Salary: £26,000 - £29,000

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.

Overall purpose

We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.

You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.

We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.

The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.

In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.

We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered. Previous applicants need not apply.

Closing date for applications is 11:30pm on Thursday 26th December. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Executive Officer: Legal and Constitutional Practice

Location:  London (Hybrid)

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 3 days in the office.

The Vacancy

We are offering in interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in our Legal and Constitutional Practice team.

Working alongside the Conference Officer for Legal and Constitutional Practice and colleagues within the Legal and Constitutional Practice team, you will be providing executive support to the Law and Polity Committee, and working on operational and policy issues relating to Methodist constitutional, charity governance, trusts and property matters.

About You

We are looking for someone who wants to make a positive contribution to good charity governance, enjoys matters of detail, and is interested in supporting the work of the Church.

You will preferably have experience supporting governance bodies and working within a regulatory environment.

It is essential that you are experienced in producing reports for governance bodies, and taking minutes for them.  You will need to be able to assimilate new information quickly and keep abreast of rapidly changing legislation, situations and work themes.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Please note that we reserve the right to close this vacancy early. If you are interested, we encourage you to send us your application as soon as possible.

Closing date: Sunday 8 December 2024

Interview date: Friday 13 December 2024

The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.

Main duties of the job

Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.

Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.

Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.

Produce fundraising stories for distribution via news releases to the media.

Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.

Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.

Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.

Maintain and update the Charity’s website and internal intranet (StaffNet).

Do you want to support individuals and families in our local community to improve their home’s energy performance with the overall goal of reducing the number of Merton and Lambeth residents who live in fuel poverty?

Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?

If so please read on:

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Owing to charity expansion, we are looking for advisers with experience in providing energy advice. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity skills and experience to provide high quality energy information and advice. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.

You will help clients to maximise their income, provide education around energy-saving techniques and support with energy debt issues including billing, applying for grants and setting up payment plans.

Main duties and responsibilities

• Deliver comprehensive energy advice directly to clients via face to face and telephone appointments
• Ensure income maximisation for clients through the take up of appropriate welfare benefits.
• Commit to ongoing training/development as requested by the charity
• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly
• Provide a clear plan of action and follow-up on actions relating to cases as appropriate
• Identify and escalate serious problems, including safeguarding, appropriately
• Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team
• Support clients in CAML offices and outreach venues
• Promote the Energy Advice Service within the local community

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded
• Review your work, and monitor quality standards, as per the Citizens Advice quality framework
• Ensure data protection regulations are adhered to and office procedures followed
• Work with your line manager and senior managers to develop and improve services, and your own standards

Other Duties and Responsibilities

With the wider charity team and other organisations, ensure clients are supported with related advice issues

Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Research and campaigns

Support the R&C team on any campaigns the team is working on.

Professional Development

All of our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

•  Generalist Adviser certificate (Citizens Advice or equivalent)

• Complete NEA Energy Awareness (Level 3) or relevant energy training or willing to complete it together with relevant energy/advice trainings

• An understanding of the energy sector and providing advice to Clients, including those in financial difficulty

• Experience of using client management databases (we use Casebook)

• Fantastic communication skills

• Ability to prioritise work, meet deadlines and manage caseload

• IT competency and experience

• Ability and willingness to work as a team

• Understanding of and commitment to the aims, principles and values of Citizens Advice service

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.

The deadline for applications is 6pm, Sunday 17th November 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and store.

We’re looking for an exceptional Executive Assistant to provide comprehensive and confidential support to our Chief Executive Officer and Board of Directors.

Executive Assistant to Chief Executive
Location: Birmingham, Bath Row, B15 1LZ
Salary: £47,798 per annum
Hours: Full Time, 35 hours per week
Contract Type: Permanent

The Role

As the right hand to our CEO, you’ll play a critical role in ensuring the smooth running of the Executive Office and supporting the Board’s administrative functions.

Responsibilities will include, but aren’t limited to:

• Provide high-level administrative support to the Chief Executive, including managing correspondence, reports, research, and confidential information with discretion.
• Act as the Chief Executive’s point of contact, handling inquiries, correspondence, and following up on actions.
• Manage the Chief Executive’s complex diary, ensuring meetings are well-prepared and organise related logistics, including venue bookings, hospitality and materials.
• Support the Chair and Non-Executive Board members with diary management, administrative tasks, and travel arrangements.
• Prepare briefing notes, agendas, minutes, and follow-up actions for Board and Executive meetings, supporting both the Chief Executive and Non-Executive Board members.

Our ideal candidate? You’ll be a seasoned Executive Assistant, qualified in Business Administration to HND equivalent level or above, and with considerable experience providing full support at the highest levels of an organisation. You’ll have excellent organisational and communication skills, capable of engaging with colleagues and external stakeholders with ease. With a high level of autonomy, you’ll demonstrate exceptional integrity, confidentiality, and the ability to handle sensitive information with discretion.

You’ll be proactive, able to anticipate the needs of the Chief Executive, and adaptable to the fast-paced demands of the role. Previous experience working with Boards including preparing papers, report writing and servicing high-level meetings (including taking minutes) is essential. You’ll also have strong diary management skills, with the ability to plan ahead and handle multiple priorities.

Please be aware that the expectation is that you will work from our Birmingham Head Office a minimum of 4 days per week, with the remaining day worked remotely.

Who are Midland Heart? We’re one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you’ll find a supportive and rewarding workplace where great people thrive.

Applications close at midnight on Sunday 1st December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

A London-based Health Research Institute is looking to recruit a Finance Business Partner.

In the post of Finance Business Partner, you will report to our Head of Finance and be part of a team of 2 other Finance business partners.

£55,000 - £58,000 Salary

Hybrid working: 2 day in the Office. ( Zone 1 London)

Permanent Position

The client is looking for:

A Qualified Accountant : ACCA/ACA/CIMA or similar qualification

Experience in Not for Profit organisation would be beneficial.

Key responsibilities will include:

This role is key to ensuring efficient and effective financial management for their designated areas of the organisation (Business Units (BU) by providing finance partnering to key managerial and senior internal stakeholders, ensuring that all financial planning, implementation and monitoring is robust and effective.

The Finance Business Partner holds a key position for the day-to-day provision of financial information for planning and control purposes. The role will provide ownership of the end-to-end processes necessary to take financial data and to report in a meaningful way back to the relevant audiences in the organisation.

To develop and support the financial management of the organisation by overseeing the processes and procedures for recognising income and expenditure in the organisation.

This is in tandem with overseeing the full budgeting and management accounts process related to the relevant Business Units.

Working closely with internal customers to interpret data and provide analysis, interpretation and support as required.

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.