NSPCC Childline

Who we are

• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Our culture and values

Our values are the strong foundations reminding us of who we are as an organisation: 

- putting children first

- taking a stand

- working together

- striving for excellence

- making an impact

Equality, diversity and inclusion policy

Childline is fully committed to: 

- respecting and treating everyone fairly

- eliminating discrimination

- actively promoting equality of opportunity

- delivering fairness to all through all our activities

- promoting inclusive processes, practices and culture

- being accountable for our own commitment to EDI