Listen to Act

Who we are

We’re an independent charity on a mission to improve health, care, and housing services in London. We strongly believe that inclusive decision-making strengthens communities and improves places.

How we help?

We offer engagement and involvement programmes that facilitate and energise conversations around what good services look like.

Our story

Listen to Act was founded as Healthwatch Central West London in 2012 to improve health and care services by championing the views of local people in Westminster, Kensington & Chelsea, and Fulham & Hammersmith.

In 2022, we launched as an independent charity called Listen to Act to offer our approach to organisations across London.

Our experience of working at a grassroots level with people who find it difficult to get heard due to age, ethnicity, mental or physical health conditions, or disability has shaped the person-centred approach we offer today.