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About us
Who we are
Who we are
Age UK Enfield is an independent local charity. We've been working in the local community to help older people for 30 years. We have over 70 dedicated staff and over 50 volunteers helping us to deliver services and activities for older people in Enfield.
Our Information, Advice and Advocacy service can help you with a wide range of issues, including:
• Understanding your entitlement to benefits and help you to claim
• Help you to plan for Later Life, including providing information on Lasting Power Attorney, Wills and Funeral plans
• Concerns you may have about your housing
• Help you to apply for local transport concessionary schemes including Freedom Pass, Blue Badge, and taxi cards
• Understanding how to access social care and health services
• Connecting you to social activities, community groups and organisations
• Help you to obtain Food Bank vouchers or drop off points
• Help to find local trades people - gardening, etc.
• If you are struggling to express your concerns or if you are finding it hard to explain to another professional, organisation or business we can try to help you with advocacy.
We are commissioned by London Borough of Enfield as part of a consortia led by Enfield Disability Action and Enfield Connections. We work collaboratively with other agencies including the Department for Work and Pensions, London Borough of Enfield. All local VCSE information services including: Enfield Citizens Advice Bureau, Enfield Carers Centre, Enfield Connections, Engage Riverside, North London Foodbanks and more.
Our culture and values
People-Centred
We put people’s needs and preferences at the heart of all we do.
Kind
We are welcoming, respectful, and empathetic.
Inclusive
We celebrate and value the diverse communities of Enfield and the contributions they bring.
Creative
We work together to find new solutions to challenges facing older people.
Professional
We are dedicated to delivering the highest quality services and activities.
Collaborative
We believe teamwork and partnerships are central to achieving our vision.
Equality, diversity and inclusion policy
Age UK Enfield (AUKE) believes that equity for all is a basic human right and actively opposes all forms of unlawful and unfair discrimination, harassment and victimisation. We celebrate diversity of society and strive to promote and reflect that diversity within and outside of our organisation. AUKE recognises that we have a special responsibility to combat age-discrimination experienced by older people, and to challenge assumptions and behaviours in relation to older people, including older people living with dementia. We also note the intersectional nature of discrimination – older people may experience discrimination in relation to their age and also other characteristics. We want everyone to be able to love later life, and as such we aim to take positive steps to redress discrimination, give equity of opportunity and combat unfair treatment which will prevent this.
