Quality Manager Jobs in London, Greater London
Job title: Programme Administrator
Term: Full time, permanent
Salary: £29,120
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: 12 noon, Monday 21 October 2024
Interviews: w/c 28 October 2024 (held online)
NHS Providers' development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional programme administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.
This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers' successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to the HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.
You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.
Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.
Please send your CV and a cover letter highlighting how you meet the skills and experience in the job description.
The client requests no contact from agencies or media sales.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
You will work with dasl’s members, local Deaf and Disabled people, to empower them to become leaders and campaign, fighting for social justice for Deaf and Disabled people. You will recruit new members, support them to understand their rights, provide training and peer support, and enable them to hold decision-makers accountable.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff. We work flexibly between home and office. Our office in Brixton is accessible.
To apply, please email your CV, our equal opportunity monitoring form, and a personal statement, demonstrating why you think you are suitable for the job by showing how you meet the skills, experience and knowledge requirements on the person specification. The deadline for applications is Thursday 17th October, 9am.
Please make sure you have the following documents:
- Recruitment pack
- Equal opportunities monitoring form
- Job description and person specification
- Personal Statement form
We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities:
To participate in running the advice line service and responding to enquiries made to CFAB:
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Offer advice to local authority professionals, NGOs and individuals on international child protection issues and casework
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Advise on CFAB referral procedure and fees
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Send follow-up information and documents to enquirers
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Liaise with overseas partners for advice and country-specific information
To manage a caseload of allocated cases originating from the UK or overseas:
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Offer advice and guidance to referrers on good practice in international child protection casework
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Assess cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
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Prepare information for referral abroad or to an agency in the UK
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Establish, develop and maintain good relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution
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Ensure smooth implementation of finance systems including invoicing for casework
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Ensure that all cases are dealt with in a manner consistent with CFAB guidelines and good practice standards
To support administration and quality assurance of CFAB’s case management:
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Collate and compile data on country information
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Input new case referrals to electronic case system
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Support the preparation for weekly case allocations meetings
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Monitor incoming email enquiries and referrals
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Liaise with social work database provider on behalf of the Social Work Team
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Update and maintain team databases
To support the development of the Social Work Team and wider CFAB team:
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Participate in social work and CFAB team meetings
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Actively participate in regular supervision meetings with line manager
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Represent CFAB appropriately to external partners
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Contribute to special projects and training delivery as required
To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
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Degree level education or equivalent work experience
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Understanding of the local and international rights of children and families
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Understanding of the needs of children separated from their families and at risk of harm
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Ability to respect and maintain confidentiality
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Be self-motivated and able to work independently
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Ability to establish good relationships with service users and stakeholders
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Reliability and commitment
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I.T. literate
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Fluency in English
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Ability to plan, record and evaluate through recording and written reports
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Ability to work non-judgementally with vulnerable clients
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Ability to prioritise workload
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Ability to work as part of a team
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Right to work in the UK
Desirable:
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Work experience in relevant child and family work
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Experience in advice work/working on a helpline
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Fluency in Spanish, French, or another language
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Good presentation skills
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Experience of working with vulnerable children or adults
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Knowledge of Salesforce
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Knowledge of domestic and international child protection legislation and policies
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.
The client requests no contact from agencies or media sales.
Kings College London are partnering exclusively with Robertson Bell to recruit to an Associate Finance Business Partner position on a permanent basis. King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.
Are you ready to help make a significant impact in financial decision-making? As Associate Finance Business Partner, you'll be at the heart of supporting our key stakeholders with in-depth reporting; financial analysis and insights. In your role you’ll assist the Finance Business Partner in crafting strategic recommendations on pivotal financial decisions and offering advice that puts finance at the heart of decision making here at King’s.
Key Responsibilities Include:
- Demonstrating a business partnering approach by facilitating good financial decision making in your areas through provision of tailored support, reports and analysis.
- Acting as the first point of contact for financial matters, dealing with a range of queries from Operational Directorates by signposting them as necessary.
- Supporting the identification of financial risks and opportunities within your areas of support.
- Assisting your Finance Business Partner and other key Stakeholders in the preparation of business cases and financial plans or models for new initiatives.
- Supporting multi-year budgeting activities through our annual integrated planning process, running over a rolling three-year time period.
- Coordinating the regular forecasting and management reporting cycle for your areas of support.
- Monitoring and reporting on budget variances and providing analysis on the causes and implications.
- Developing and maintaining tools including related reconciliations and forecasts, to ensure effective control and monitoring.
- Holding regular reviews of performance against budget and likely outturns, helping stakeholders to engage with financial reports, providing information and guidance to assist in facilitating high-quality forecasts.
- Supporting the implementation of cost control measures and track their effectiveness.
The Organisation:
Through our commitment to exceptional education, impactful research and genuine service to society, we are creating positive change in our communities, both in London and on the world stage. Our Vision 2029 looks forward to our 200th anniversary in 2029 and sets out our ambitious plans in five key areas:
- Educating the next generation of change-makers;
- Challenging ideas and driving change through research;
- Giving back to society through meaningful service;
- Working with our local communities in London;
- Fostering global citizens with an international perspective.
The successful candidate will:
- Be a part- or newly qualified Accountant with experience in management accounting.
- Have good experience in budget building and profiling in monthly reporting and forecasting.
- Be competent in delivering reports and commentary to senior stakeholders, aiding in their decision making.
- Have effective communication skills and be a proactive individual with a drive for self-development.
- Be an advanced user of Excel, with the ability to perform pivot tables, VLOOKUP’s and basic data modelling.
- Self-motivated to add value and streamline processes or other business improvements.
The successful candidate will be based in their central London office and benefit from a hybrid working pattern.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
Age UK is currently recruiting for a Finance Analyst to help provide high quality financial data analysis, business intelligence and modelling to our shared services division.
As a Finance Analyst at Age UK, you will support our FP&A Manager by creating insightful analysis and reporting, business intelligence and financial performance and risk reports. This opportunity is ideal for someone who wants to gain experience within the charity sector, working for a national charity in an accomplished FP&A team.
If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you. For an more extensive list of responsibilities, please review the job description below.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office around once a month for team days and more often if necessary.
Age UK internal grade - 7L. This salary includes a market supplement due to the specialism of this position.
Must haves:
* High proficiency in financial modelling techniques.
* Strong fluency with Excel formulas and functions.
* Self-starter with excellent interpersonal communication and problem-solving skills.
* Experience of building detailed models within Power BI advantageous but not essential. Experience of working to deadlines.
* Communication: Ability to distill complex issues to understandable and actionable items.
* Analytical Thinking: Ability to analyse financial data and create financial models for decision support.
* Attention to Detail: High attention to detail and accuracy.
* Organisational Skills: Ability to manage multiple projects simultaneously.
* Systems: Aptitude for picking up new IT systems.
* Bachelor's degree in Finance, Accounting, Economics, or related field.
Great to haves:
* 1-2 years of business finance or other relevant experience is advantageous but not essential.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Head of Consulting (Intelligence Product)
Hours: Full time (40 hours per week)
Salary: £42,464 per annum
1 Year Fixed Term (with view to extend)
London-based, hybrid-style and flexible working
We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.
Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.
We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking.
Responsibilities:
- Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
- Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
- Effectively pitching our products and services to secure new clients and increase our impact.
- Nurturing and developing existing commercial relationships and collaborations.
- Ability to manage and set targets, and report on progress regularly.
- Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
- Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
- Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
- Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
- Direct line management and leadership of Intelligence Managers.
- Promoting collaborations across all teams in an agile manner.
Benefits:
- A friendly, supportive team
- Opportunity to work directly with global brands and experts around the world
- Encouragement and autonomy to present new ideas and lead on solutions
- The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
- A corporate eye-care scheme
- Life insurance
- A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
- Life insurance
- An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
- Cycle to Work scheme
- Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
- Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. Please visit the Oasis Charity Jobs Website for furhter information.Applications will be considered on a rolling basis.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Data - Charity!!
This charity is committed to providing exceptional care for children with life-limiting illnesses and their families. As the Data Lead, you will develop and implement our first data strategy to enhance our capabilities and support our mission.
Your role will involve translating complex data concepts into clear, user-friendly dashboards for non-data professionals. By ensuring high-quality, accessible data, you will facilitate reporting and collaboration with external stakeholders, enabling informed decision-making throughout the organization.
Collaborating across departments, you will leverage your expertise in data management and visualization to foster a culture of data literacy. Your analytical and project management skills will drive meaningful change and help us better support the families we serve.
Skills required for the Head of Data are:
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Strong Communication: Clearly convey complex data concepts to non-data professionals.
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Data Management Expertise: Proficient in Microsoft’s data ecosystem (Power BI, Dynamics, etc.).
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Team Leadership: Experience in managing and guiding data analysts effectively.
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Project Management: Ability to deliver data-driven solutions aligned with organizational priorities.
Head of Data / Head of CRM / Database Manager / Data Manager / CRM Manager
Salary: £60,000
Location: Hampton - 2 Days a week
Apply now for immediate consideration regarding this excellent opportunity.
Understanding Recruitment is acting as an employment agency for this vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.
Senior Advice Office with Autism Lead
Salary: £31,786
Full Time (35 hours per week)
The successful applicant will have knowledge and experience of the issues as they relate to Carers. They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.
Please provide a comprehensive cover letter telling us how you meet the requirements set out in the person specification
About the job:
Earlier this year, we built a brand-new events function, and we’re looking for the final member to join this small but perfectly formed team of professionals (team consists of a Senior Events and Sponsorship Coordinator, and two Events and Sponsorship Coordinators).
If you have some events and/or sponsorship experience and are looking to develop your career in a friendly yet fast-paced environment, then this is the role for you. It’s a great time to join the team – we’re about to open bookings for two brand new conferences taking place in March next year and have many more events in the pipeline.
As well as working on our own events, you’ll support our presence at a packed calendar of sector events. There’s a lot to do, and that’s what keeps the job interesting - one day you may be on a site visit for a new event we’re planning, and the next you’ll be booking travel and accommodation for our senior leadership team to allow them to represent the ETF at an external conference.
The events function sits within a larger marketing team, so there are lots of people to meet and learn from. You’ll be busy, but you’ll also be able to develop your skills in a supportive environment where we encourage new ideas, celebrate our successes, and share our expertise and experience with each other. All of this as well as a range of benefits – think generous annual leave (plus extra at Christmas), hybrid working, access to a comprehensive staff wellbeing programme, volunteering leave and more.
(This role requires at least one day a week in the office in Victoria, London, and overnight stays as necessary to attend events.)
Your profile
To assist in coordinating and project managing a varied portfolio of events, including an annual member conference, internal staff events, roundtables, and a range of face-to-face and online events as well as overseeing the ETF’s presence at sector trade shows and conferences.
To work with the events manager to proactively seek impactful speaking and sponsorship opportunities to help build the profile and raise awareness of our work within the FE and Skills sector.
To track the events budget, including regular reporting and tracking on spend.
To produce corporate display materials and collateral for events, giving consideration to sustainability, and working closely with the marketing team to ensure brand guidelines are upheld.
To contribute to the quality review process for contract-specific events.
The successful candidate will have:
- Excellent organisational skills; able to demonstrate capability in multiple task management, prioritise workload and evidence of success in delivering outcomes to agreed timescales and tight deadlines.
- Strong IT Skills, Microsoft Office packages (word, PowerPoint, Excel and Outlook)
- Solution orientated – problem solver, flexible, adaptable & resilient
- Strong interpersonal skills with the ability to communicate and work effectively across teams and with a variety of people both interview and external to the organisation.
- Experience of project managing activities or events from inception to delivery
- Good attention to detail with the ability to monitor, review and support tasks.
If you would like to receive a full job description for this role, please click here.
If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.
Applicants should apply by submitting a CV and cover letter (2 pages maximum), outlining how you fulfil the requirements of the person specification.
Information
- Starting Salary: £30,850 per annum to start, with service and performance related progression
- Contract type: Permanent
- Location: London, Victoria/Hybrid (the role requires at least one day in the office in Victoria)
- Deadline for applications: Midday 4th October 2024 (ETF reserve the right to close this vacancy earlier than advertised date).
Benefits
• Generous holiday entitlement (30 days, excluding Bank Holidays)
• Pension Scheme (Employer = 6% / Employee = 2%)
• Life Assurance (4 x basic salary upon death)
• Employee Assistance Programme
• Staff Training & Development
• Work-life balance policies / Flexible Working / TOIL
• Volunteering leave - 5 days in total – 3 days paid, 2 days unpaid
• Generous sick pay
• bYond earn up to 15% when you shop at over 80 UK retailers
• Extras Discounts - great savings over 100 brands including, M&S, ASOS, Nike and many more
• Flu vaccine vouchers
Key Details
Salary: £37,400 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.
Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis)
Contract type: This is a full-time role. Some flexibility on hours may be available.
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.
About the Role
GLP has a new, cutting-edge tech stack and we’re keen to use it to deliver sector-leading campaigning work. Our data team consists of an engineer, an analyst, and this role.
As a team you’ll work to build a data platform that helps the organisation achieve its goals. That means giving colleagues timely and valuable insights, and building systems and models to help automate and optimise our marketing and campaigning work.
The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below. Alternatively, click "Apply via Website" to view the job pack on our website.
What we're looking for
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Experience in using Salesforce CRM as an administrator
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Experience in developing reporting, incorporating multiple criteria based on ever changing requirements
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Experience analysing data
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Experience using data management tools and techniques including Microsoft Excel (pivot tables, formulae, data manipulation and presentation)
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Experience solving difficult data problems
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Experience of working with data protection guidelines
What we do
- Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
- See our website for more about what we do.
How to Apply
To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
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Actively Interviewing
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Summary of Role and Person:
The Volunteer Coordinator supports the development and management of volunteer roles at The Jumbulance Trust. This includes recruiting, training, and retaining volunteers, particularly those in carer and fundraising roles. All administrative duties involved in creating records and storing personal data of volunteers.
This role is suited to a person with integrity and core values which reflect the ambitions of the Jumbulance Trust. We are committed to equality and diversity in our organisation as a leading provider of accessible services.
Driver with own vehicle preferred, adhoc travel will be required in this role.
Objectives:
- Increase volunteer numbers and placement opportunities.
- Ensure all volunteer activities comply with health, safety, and legal standards.
- Develop new roles to support fundraising and service expansion.
- Enhance the Trust's reputation as a provider of quality respite holidays and DoE Gold residential activities.
Key Responsibilities:
Volunteer management
- Recruit, onboard, and train volunteers in collaboration with the Senior Administrator and Trustees.
- Match volunteers' skills with the needs of Assisted Travellers, including home visits for assessments.
- Maintain volunteer records and ensure compliance with Data Protection regulations.
Training and Support
- Develop and deliver volunteer training, both face-to-face and online.
- Arrange regular online meetings to provide feedback and support to volunteers.
- Ensure high-quality volunteer experiences and address any complaints or concerns.
Development and Recognition
- Promote Jumbulance Trust as a top choice for volunteers by attending events and building community relationships.
- Recognise and celebrate volunteer contributions through awards and other acknowledgments.
Strategic Initiatives:
- Develop new volunteering opportunities and support Corporate Social Responsibility initiatives.
- Establish training placements with nursing and health professions students.
- Produce quarterly and annual reports on volunteer activities and outcomes.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (2-3 days a week, 2 days from home)
Salary: £40,000-£50,000
Contract: Permanent, Full-time/Part-time, Flexible working available
We are Justice and Care, a dynamic, global force striving to end modern slavery. We are seeking an experienced, pragmatic, and holistic HR leader to drive our people strategy in the UK. As the UK HR Lead, you will play a pivotal role, offering HR expertise that supports and enhances the capabilities of our team, all while ensuring compliance, engagement, and well-being.
What you'll do:
- Be a strategic HR partner: Work with UK leadership and employees to deliver HR solutions that align with our mission and drive performance.
- Champion employee well-being: Create an inclusive, supportive, and engaged work environment where every team member can thrive.
- Lead recruitment and onboarding: Ensure smooth transitions for new hires, while upskilling managers in best hiring practices.
- Tackle challenges head-on: Handle employee relations with sensitivity and pragmatism, providing solutions that keep the team moving forward.
- Drive continuous improvement: Optimize HR processes through technology, develop policies, and contribute to the global HR strategy.
What you'll bring:
- CIPD Level 7 or equivalent HR experience.
- Strong knowledge of UK employment law and experience managing diverse HR cases.
- Pragmatic problem-solving skills, paired with empathy and the ability to influence at all levels.
- A passion for creating a positive, collaborative, and dynamic work environment.
- A proven ability to work independently while contributing to a wider mission-focused team.
If you're an innovative, relationship-driven, and hands-on HR professional ready to take on a standalone role, this is your opportunity to shape the future of our organisation and make a real difference.
The client requests no contact from agencies or media sales.