Public Facing Jobs in Barking And Dagenham, Greater London
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the North East & Yorkshire regions.
You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Main duties and responsibilities of the role:
Strategy, finance, and reporting
· Responsibility for 3 income streams within the region including corporate, community groups and Do It Yourself (DIY) fundraising.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.
Supporter Management
· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.
· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.
· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.
· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.
· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with CFM.
· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship-building.
· Experience in public speaking, such as giving presentations and talking at events.
· Knowledge of recruiting key volunteers and fundraising supporters.
· Experience and a keen interest in building long-term relationships with supporters.
· Proven ability to provide excellent stewardship.
· An ability to manage a busy and varied workload.
· Excellent communication skills, both verbal and written.
· Excellent organisational skills.
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently.
· Live within North East & Yorkshire regions.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 13th October 2024, with interviews likely to be held week commencing the 21st October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Reference: SEP20248543
Expiry date: 23:59, Sun, 29th Sep 2024
Location: Greenwich
Salary: £36,900 Per Annum
Benefits: Excellent
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
Working in the Engagement department and reporting to the Adults and Communities Participation Manager, the Communities Participation Producer will create a year-round public programme of activities inspired by the collections, themes and sites of Royal Museums Greenwich. Key responsibilities include producing and delivering programmes in collaboration with community partners and stakeholders to create relevant, inclusive and inspiring activity across the Museum’s multiple sites. The role will focus on creating activity that welcomes underrepresented audiences to Royal Museums Greenwich sites, developing trusted relationships in the process and responding to the social purpose of the organisation.
The role will develop programmes that connect communities and collections around the legacies of empire, queer histories and stories of migration. This will involve working across generations to facilitate dialogue around under-represented histories and current issues in a variety of formats including large scale public festivals, talks, workshops and more. The role will have a focus on developing participation opportunities for African and Caribbean and East and South-East Asian diaspora, as well as LGBTQ+ communities, to develop stronger connections with the collection and bring new perspectives to maritime history. This will involve audience research and internal dialogue to create supportive spaces and activity at Royal Museums Greenwich and contribute towards it becoming a more inclusive and representative organisation.
The successful candidate will have demonstrable experience of delivering a range of inclusive cultural engagement provision for diverse audiences, including large-scale public events, and creating audience-led programmes for African and Caribbean/ East Asian/ South-East Asian diaspora communities. The postholder will have a track record of building strong partnerships with communities and stakeholders, along with experience of writing and producing resources and promotional materials for a range of target audiences. Excellent communication and interpersonal skills are required for this role, as is a passion for activating and supporting dialogue around the legacies of empire, queer histories and stories of migration. The postholder will be innovative, imaginative, creative and self-motivated; highly-organised, able to work to deadlines across multiple projects while managing a budget; and have the ability to undertake some evening and weekend working.
This is a full time, permanent role in Band 5 – Management and Proficient Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm. On occasion, some evening and weekend work is required.
There is also the option of this role being available to two candidates as a job share. Please indicate in your application if you would like to apply for this role on a part time basis, to be shared with a second postholder.
We offer a culture encouraging inclusion and diversity, a generous pension scheme, 22 days annual leave (rising to 25 days after 1 year) plus bank holidays, 30% discount in our cafés and shops, interest-free season ticket and bike loans, training opportunities and continuous performance management reviews to support personal and career development, NMDC reciprocal agreement for free admissions to other museums and galleries’ paid exhibitions, and an environment with flexible working options.
Salary: £36,900 per annum
We encourage you to read the full job description/person specification before applying for this role.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
Discover amazing stories of the Sea, Space, History and Creativity
Work setting: Hybrid (2 days a week from home)
Salary: £34,000 - £38,000
Contract: Permanent
Hours: Full-time (37.5 hours per week)
Location: London
Are you passionate about making a real difference? Are you used to engaging with diverse communities? Do you have experience of working in a client/customer facing role and dealing with a variety of external stakeholders? Do you hold excellent organisational and project management skills?
TPP are recruiting a Engagement and Event Coordinator on behalf of our client, an international charity focused on supporting people facing severe health issues.
Benefits:
- 25 days' holiday per annum plus public holidays, increasing after two years' service by one day per year (up to a maximum of four additional days per year)
- 5% Employer Pension Contribution
- Corporate Eye Care Scheme
- Life Assurance (4 times basic salary)
- Cycle to Work Scheme
- Season Ticket Loans
The Role:
As a Engagement and Event Coordinator, you will help expand the database of volunteers and save more lives. This role is central to the client's mission and we're looking for someone who is excited to engage with diverse communities, support patients and their families, and manage impactful volunteer recruitment events across the UK.
Main responsibilities:
- Develop and manage volunteer recruitment events nationwide.
- Engage with patients and their families to create compelling appeals that raise awareness and increase volunteer registrations.
- Lead presentations and training sessions for volunteers, communities, and corporate groups to inspire participation in drives.
- Collaborate with marketing and PR teams to optimise event visibility and support patient-led campaigns.
- Work towards volunteer recruitment KPIs and targets while maintaining detailed records in our database.
Essential requirements:
- Experience in a client-facing or support role, with strong communication and organisational skills.
- Sensitivity and empathy when working with individuals facing difficult circumstances.
- A full UK driving licence and willingness to travel regularly across the UK.
- Excellent IT skills, with experience using databases and managing digital communications.
Note: Due to the nature of this role, some evening and weekend work might be required. Toil will be given.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Trusts & Foundations Officer
What we offer
- £32,000–£35,000 per annum including London weighting.
- 25 days annual leave (increasing with service).
- Generous pension contribution and wellbeing support.
- Hybrid Work: Central London and remote (Minimum three days in office per week and when required).
Key requirements
- Experience in a fundraising role, with a focus on Trusts and Foundations.
- Experience and a proven track record of delivering and growing income from Trusts and Foundations.
- Knowledge of the voluntary sector, including market and donor trends.
- Excellent communication skills, both verbal and written.
- A genuine and enthusiastic commitment to the values, vision and goals of the Prison Reform Trust.
About us
Prison Reform Trust (PRT) is a registered charity with around 30 staff, volunteers and placements. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to:
- Reduce the use of prison
- Improve conditions for prisoners
- promote equality and human rights in the criminal justice system.
Apply by 11:59pm on Sunday 6 October 2024
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
This is an exceptional opportunity for an Executive Assistant to join The Prince’s Trust supporting three members of the Executive Leadership Team – Director of Fundraising & Marketing, Director of Communications and Director of People & Learning.
This is a busy, varied and important role working closely with the Directors to make sure their diaries support their strategic priorities. Key responsibilities include:
- complex diary management including all travel arrangements
- providing secretariat meeting support
- preparation of presentations & briefing papers ensuring Directors are well prepared
You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills.
The role will be ideal for a highly organised, flexible, experienced Executive Assistant used to working on their own initiative and comfortable with multi-tasking. We have a hybrid way of working, and you will be expected to be in the office 3 days a week. The role is part of an Executive Assistant team reporting into the Head of the Chief Executive’s Office.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.
In more detail
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.
About You
You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.
Please forward your CV with a succinct, introductory covering outlining your motivation and suitability for the role. If you would like an informal conversation before applying, please let us know
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
We are looking for a Partnerships and Volunteer Recruitment Manager, who is based in Ealing, to recruit volunteer mentors both out in the community and through forming partnerships with key public and private sector organisations.
About the role
Our West London Partnerships and Volunteer Recruitment Manager (P&VRM) works closely with P&VRMs in Herts and Surrey and our Communications team, to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our P&VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. The role will involve extensive travel around West London as well as to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the proven benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the P&VRMs in Herts and Surrey and our Communications team to manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Knowledge of West London, its community groups and organisations
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey. Our passionate team is dedicated to helping London’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. We have recently extended the programme to work directly with the Council, offering mentoring to 16-18 qualifying school leavers in Ealing. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Life Assurance - 4 x salary, Living Pension Employer.
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
The Deputy Director for Policy, Communications and Strategy is an exciting newly created role that will be at the heart of our next chapter as we seek to build on our success and grow our impact for children and families.
Deputy Director of Policy, Communications and Strategy
Reference: 2403
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid and flexible way of working. Staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent, 35 hours per week. Will also be considering 28 hours per week. Salary: £72,353 (Band 8) with generous benefits package including 30 days annual leave plus Bank holidays and 3 days of Christmas closure.
Reporting to the Strategic Director for External Affairs, this is a pivotal role which will tell NCB’s story and the difference we make from the playground to parliament, analysing, influencing and ultimately changing the complex systems on which children and families rely. The postholder will position NCB across the sector as a trusted convener, a catalyst for change and a champion of children and families.
The post is part of the NCB Enhanced Strategic Leadership Team and is accountable for harnessing NCB’s specialisms within a broad understanding of children’s lives, providing high level policy and political analysis.
Working across the UK, the Deputy Director for Policy, Communications and Strategy plays a pivotal role in developing and leading our work with policy makers, bringing evidence and children’s voice to the heart of government and also telling the compelling story about the change we want to see, the work we do and the difference we make.
Leading a multi-faceted team of policy and communications staff, you will work across all NCB teams and with strategic external partners to develop ambitious policy, public affairs and communication plans that highlight the fault lines in the children’s system and create a powerful narrative for change.
You will also hold overall operational responsibility for implementation of NCB’s corporate strategy, most notably by leading annual operational plans for the organisation to ensure we remain focussed each year on our longer-term strategic goals, and leading impact reporting to ensure we are capturing our impact as fully and accurately as possible.
Applications close at 08:00am on 14 October 2024.
Assessment and interviews to be conducted on 18 October 2024.
Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve and we know that greater diversity will lead to even greater results for children.
No agencies please.
Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone.
Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.
We’re looking for someone to join our small, busy Marketing and Communications team for a short-term contract as our part-time Marketing and Communications Officer. This role would be ideal for a freelance or portfolio worker.
We work with a team of incredible individuals across Wimbledon Guild. Our job as a Marketing and Communications team is to provide marketing support to each department - making sure that people who are eligible for support are aware of how Wimbledon Guild can help, as well as telling the stories of the people that Wimbledon Guild supports.
As Marketing and Communications Officer, you’ll act as a brand guardian and make sure that our recently developed brand voice and visual identity are consistently and correctly applied across everything that we do.
We’re looking for a team player who is comfortable getting stuck in as there will be occasions where you need to get involved in things that may be outside of your direct job role. The ability to work with different teams and with individuals from a diverse range of backgrounds is essential. We’re looking for someone who has a high level of attention to detail, who is enthusiastic, motivated and gets things done.
This role is a short-term contract position ending on 31st March 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Immigration Adviser at LAH will provide advice and assistance on basic visa and immigration matters, including handling straightforward cases, often referred to as "initial advice" or "entry-level advice." You will assist LAH service users with applications within the immigration rules including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave and Settlement and British citizenship applications, offering advice on non-complex immigration rules and regulations, and explaining to LAH service users the relevant procedures, helping them to complete application forms and gather necessary supporting documents.
LAH’s Immigration Advice service is currently provided in partnership with Seraphus, an external law firm. This collaboration offers valuable career development opportunities for the right candidate, including mentoring and the chance to shadow one of their experienced practitioners.
Additional benefits: Paid OISC Level 2 Training
Main duties and responsibilities
● Efficiently responding to LAH service users' inquiries while creating a friendly, warm, and welcoming environment
● Providing one-to-one specialist high-quality immigration advice at OISC Level 1 on basic immigration matters, including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave to remain, Settlement and British citizenship applications, providing guidance on eligibility and ensuring LAH service users understand their rights and obligations
● Representing LAH service users by completing straightforward application forms, such as visa and leave to remain applications, and assisting them in gathering and preparing the necessary documentation for their applications, maintaining professional conduct with LAH service Users at all times
● Liaising with the Home Office and other relevant authorities on behalf of LAH service users for non-complex matters and submitting high standard applications to the Home Office
● Assisting LAH service users with correspondence related to their applications or immigration status
● Recognising when a case is beyond the scope of OISC Level 1 authorisation, such as appeals, asylum cases, or more complex immigration matters, and referring these to higher-level advisers or solicitors
● Operating within professional boundaries, ensuring confidentiality is maintained at all times
Monitoring and Evaluation
● Maintaining accurate records and case files, ensuring all advice and actions are properly documented, adhering to OISC Code of Standards and AQS
● Overseeing administrative systems for case management and partaking external file reviews and supervision as instructed, tracking workload, and monitoring submitted applications and their outcomes
● Assisting in demonstrating the impact of our work by recording clear and detailed case notes in our database and tracking outcomes against project targets, identifying challenges and issues affecting the LAH community, all of which will be used to inform our provision
● Providing LAH management with necessary information on the Immigration Advice service, including case studies, detailed reports, and relevant data when required
Professional Development
● Participating in learning and evaluation sessions with partner organisations as relevant
● Attending regular staff and other team meetings as required
● Undertaking OISC Level 2 training procured by LAH
● Staying current with legislative changes and policy updates affecting individuals' rights to remain in the UK, and adhering to best practices set by the Office of the Immigration Services Commissioner (OISC) and Advice Quality Standard (AQS)
Other Accountabilities
● Ensuring that work is carried out in accordance with LAH's policies and procedures as well as with the OISC and AQS Code of Standards
● Participating in regular one-to-one sessions for both service and professional development purposes, including regular supervision to assess the quality standard of advice work
● Working closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as needed to address the holistic needs and circumstances of LAH service users
● Supporting the preparation for audits by the OISC and AQS, as well as for internal and external reports
● Collaborating with the Head of Operations to ensure the smooth running of the service and implement an efficient administrative strategy
● Conducting workshops and presentations on immigration matters as instructed
● Assisting in creating, maintaining, and distributing relevant informational materials and resources for both the team and service users
Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. Our aim is to recruit the most suitable candidate for the job, and we welcome applications from individuals of all backgrounds. We particularly encourage applications from those who identify as members of minoritised groups, as well as from Latin Americans and individuals with lived experience of migration and/or second generation to better reflect the community we serve.
We offer legal and social advice in relation to benefits, housing, and employment law, as well as opportunities to acquire life-long skills
The client requests no contact from agencies or media sales.
We are looking for a Remembrance Administrator to join our dedicated team. In this pivotal role, you will support the Remembrance team in ensuring that Remembrance is understood and available to all, and passed on to future generations. If you are passionate about supporting Remembrance for All and excel in administrative roles, this could be the perfect opportunity for you.
As the Remembrance Administrator, you will provide crucial administrative assistance across a range of projects and events. Your responsibilities will include handling public inquiries, offering financial support to the team, and supporting the deliverance of the Remembrance education programme. Your work will be essential in maintaining the high standards of our Remembrance content, projects and events, which play a vital role in the Royal British Legion’s mission and values.
You will assist the Remembrance team across various projects and work with a range of internal and external stakeholders, ensuring all administrative tasks are completed accurately and on time. Your role will be crucial in supporting the team with financial administration such as raising purchasing orders, as well as supporting the team with day-to-day administrative tasks such as travel and accommodation bookings, coordinating meeting arrangements, and taking and distributing meeting notes.
Your ability to monitor and respond to emails in the Remembrance Department inboxes, handling public inquiries professionally and efficiently will be crucial in ensuring the Remembrance team’s content, projects and events are communicated accurately and in a timely fashion.
The ideal candidate will have demonstrable experience in a previous administrative role, with proven abilities in financial administration and responding to public inquiries. You should be a proactive, self-motivated individual who thrives in a fast-paced environment and is committed to the values of the Royal British Legion.
You should possess strong IT skills and be proficient in Microsoft Office applications. Effective interpersonal skills are essential, as you will engage with a diverse range of stakeholders. This position may require occasional travel within the UK and Europe, so a willingness to adapt to varying work locations is important.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Corporate Partnerships
Manager: Director of Income & Engagement
Direct reports: 4
Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)
Salary: £50,000 - £54,000
Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.
Contract: FTC for 1 year (maternity cover)
Overall purpose
The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.
As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.
You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.
You will be:
- a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
- a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
- an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.
The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.
This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support those who Care
This is an exciting opportunity to join our new service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs.
The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.
Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
You should be an excellent communicator and able to motivate and empower others. Full or part-time positions available.
Do a job where you make a difference
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.