Project Management Jobs in Lambeth, Greater London
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare CESR and MTI applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning.
The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative, which brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
The Philanthropy Manager is a key member of the Philanthropy & Partner Engagement Department within War Child’s award-winning Fundraising team. Working closely with the Philanthropy Lead (line manager) and Senior Philanthropy Manager, you will manage a portfolio of major donors at 5- and 6-figure level to support a team target of c£1.4M.
Results oriented, you will have strong interpersonal and management skills together with a flexible and proactive approach. This is a great opportunity for a motivated relationship fundraiser with a passion for international development to join a successful and ambitious team.
As Philanthropy Manager, you will:
- Identify and qualify a pipeline for up to 6-figure gifts for both unrestricted and restricted giving
- Lead and be supported on building an excellent stewardship programme, supporting relationship managers across the team to deliver sector leading supporter journeys
- Develop and implement strong cultivation and solicitation plans for existing donors to generate significant income from the portfolio. This will include personal meetings, attending networking events, writing proposals/reports and making presentations
- Take an active role where relevant, on the planning and delivery of a diverse portfolio of philanthropy events, including events that are hosted by Ambassadors
Ideal skills and experience:
- Experienced in a similar fundraising role, with a knowledge of major donor fundraising, ideally within an international development or humantarian NGO
- Ability to input into fundraising strategies with a track record of securing 4-5 figure gifts and delivering against targets
- Experienced in stewardship strategies for major donors or the development of supporter journeys in order to retain donors
- A relationship focussed approach with strong networking skills at senior levels internally and externally
Benefits include:
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus UK bank holidays
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
- Family leave – enhanced maternity, paternity & shared parental leave, and family friendly policies
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans
Expert recruitment for fundraisers and charities.
We are looking for an Office Manager to lead on a range of administrative and finance tasks ensuring the smooth running of The Politics Project office.
ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. We are experts in supporting young people and politicians to engage through political contact.
We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections.
ABOUT THE ROLE
The Office Manager would work with our small team of 7 staff by providing organisational and administrative support.
The ideal candidate will possess exceptional organisational skills, advanced proficiency in G-Suite (Docs, Sheets, Slides), general bookkeeping skills and the ability to work effectively with minimal supervision. Experience of working with a database is a desirable skill.
The post holder will:
- Work with the Director and wider team to ensure efficient office operations.
- Implement and maintain procedures/office administrative systems.
- Manage office supplies and equipment.
- Manage databases. Check that data protection laws are being adhered to in relation to the storage of data, and review and update policies (training can be provided).
- Organise regular internal meetings and planning days.
- Provide administrative support to the Director including scheduling meetings and handling correspondence.
- Book and arrange travel for staff.
- Process invoices and staff expenses.
- Managing office budgets.
- Order stationery and IT equipment.
- Assisting the organisation's HR functions by keeping personnel records up to date, arranging interviews and overseeing the administration process for inducting new staff.
The job is based on a 12 month fixed term contract (including a 6-month probation period), with opportunities for extension.
The Politics Project is based in London and the post holder will be expected to work from the office at least two days a week. The role is part time, 4 days a week. Working hours will be agreed with the post holder when they start. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required.
Benefits:
- 25 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year (pro rata).
- Friendly and inclusive environment.
- Professional development opportunities, to upskill and train you.
- The opportunity to work in an organisation making a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You have outstanding organisational and administrative skills, with the ability to work under pressure, identify priorities and proactively solve problems.
You will effectively deliver against set targets to agreed deadlines.
You will work well with other members of the team to help The Politics Project achieve its mission.
You will be IT literate.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
TO APPLY:
To apply please submit through the CharityJob website a CV and a covering letter that is no longer than 500 words.
The closing date is 11:59pm on Sunday 6th October 2024.
Initial interviews are planned for the week beginning 14th October 2024.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
This role is part of a small team that forms the secretariat for two vibrant, dynamic networks of mission-driven asset owners: the Charities Responsible Investment Network (CRIN) and the Responsible Investment Network – Universities (RINU). We support members to align their investments with their social and environmental missions and values through a tailored programme of networking, advocacy and educational activities. The networks are unique spaces, enabling members to collaborate, share best practice and be leaders at the cutting edge of thinking around what it means to be a responsible investor.
You will make a significant contribution to our team by supporting the design and delivery of our annual workplan for CRIN and RINU and engaging members to participate in network activities. You will be key to ensuring the smooth running of the secretariat, including monitoring and evaluation to ensure that our work is as impactful as possible.
The secretariat sits in ShareAction’s Investor Engagement team, which engages with a range of actors to develop and drive up standards of responsible investment. You will work closely with the Senior Engagement Manager (Asset Owner Networks), who manages the work of the networks, and with the Senior Research Manager (Investors), who supports members to leverage research and analysis, and engage with their financial service providers, such as asset managers and consultants.
In this fast-paced role, on a day-to-day basis, you might be:
- Designing new projects (such as an educational workshop or advocacy initiative) for our annual workplan of activities.
- Responding to enquiries from and holding meetings with members or prospective members (foundations, trusts, operational charities, universities and colleges).
- Organising quarterly member meetings, as well as other workshops on topics such as participatory decision-making in investment, artificial intelligence and responsible investment, or divestment and the arms trade (scheduling, agenda drafting, note taking, facilitating discussions and coordinating follow-up actions).
- Writing case studies or articles to showcase the cutting-edge work of members.
- Conducting small research tasks and drafting discussion papers to inform members of responsible investment approaches and best practice.
- Sending emails to members informing them of relevant events, news and research.
- Designing and sending surveys to collect data on members and their impacts.
- Updating records, including information on members and their investments, their participation in network activities, and their payment of invoices.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
This is a fixed-term role for 12 months where you will work full-time, or we would consider part-time hours of 0.4 FTE (4 days per week).
What you’ll bring to the team
We’re looking for someone with excellent organisational, communication and interpersonal skills. You’ll be confident in managing projects and events and comfortable in a fast-paced work environment, working across multiple different projects. You’ll be enthusiastic about movement building and working collaboratively as part of a network and able to develop good relationships with a range of internal and external stakeholders. You’ll have a proven ability to communicate well with a variety of different audiences.
While we hope we’ll find someone with the majority of the skills and experience on the person specification, we’re really keen to hear from you even if you don’t have them all. This is a varied role, and we’re looking for someone willing to get stuck in and learn: you’ll have the opportunity to develop and hone skills in network building, relationship management, project management and research.
We’re not looking for someone from a specific sector: you may have some experience in the charity or university sector, in environmental and/or social justice campaigning, or working on corporate or financial sector standards. You may be at an early stage in your career or someone with more experience who is looking for a change. Most importantly, you’ll have a real passion to make a positive difference for people and planet and be excited to shape the work of two networks at the cutting edge of thinking around what it means to be a responsible investor.
We are currently formalising our hybrid working policy; however, there is an expectation that you will be able to attend the London office or meetings at least four times a month. This role will require close collaboration with colleagues and network members, so it is important that the successful candidate can join us in person when required.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- Unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9 am on Monday 7th October 2024.
First-round interviews: Wednesday 16th and Thursday 17th October 2024 (online).
Second-round interviews: Tuesday 22nd October 2024 (in person at our London office).
Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring! We have a job vacancy for an Early Intervention Project Worker to join Shine.
Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.
Our Little Stars project for 0–12-year-olds has been established for over 5 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.
We are looking for an Early Intervention Project Worker who can cover the South of England, primarily you will be home based, supporting members through phone calls and using online platforms. You will be required to attend clinics, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.
Purpose of the role
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To deliver Shine's Little Stars (funded by The National Lottery Community Fund) project for 0–12-year-olds, supporting early years and younger members with their families, their diagnosis and beyond across the Southern Region. To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their support and independence through a variety of methods.
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To improve the life wellbeing of children 0-12 years old with spina bifida and/or hydrocephalus by promoting independence and providing them and their families with early intervention support.
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To create a community whereby those affected by spina bifida and hydrocephalus can connect with others, are empowered through knowledge and feel confident in the support networks surrounding them.
Shine will offer you:
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A competitive salary of £28,471 (Actual £22,777 for 28 hours per week)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Support to learn and develop
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Opportunity to purchase additional annual leave
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Broadband allowance
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Additional annual leave due to length of service
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Sally Hammond, our Children and families Manager (England)
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: 11pm Thursday 3rd October 2024
Interviews: Monday 14th October 2024 (Depending on location in person or virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
About the Role:
This new position will drive our income generation efforts through various channels and initiatives. You will develop and implement business development strategies to attract financial support from individuals, corporations, foundations, and potential donors. The role will proactively engage with donors, build relationships, and cultivate partnerships to create and maximise income generation to support our mission and programmes.
What You'll Do:
Drive development of Urban Synergy’s presence in business FTSE 250 and others, through successful inbound and outbound prospect and client engagement.
Research and identify potential funding sources, including individuals, corporations, foundations, and grant opportunities to build a meaningful opportunity pipeline.
Create comprehensive fundraising strategies aligned with Urban Synergy’s organisational goals and mission.
Create, implement and manage fundraising campaigns and initiatives to maximise income generation.
Build and maintain relationships with existing and potential donors.
Develop donor cultivation plans, including personalised communications, events, and stewardship activities.
Collaborate with internal and external stakeholders to ensure effective donor engagement and recognition and explore new partnership opportunities.
Work closely with the Head of Programmes and Engagement and the Partnership Manager.
Identify relevant grant opportunities and draft compelling proposals ensuring timely their submission including reports, and related documentation.
Attend networking events, conferences, and community gatherings to expand the organisation's network and establish strategic partnerships.
Track and analyse income generation activities, prepare regular reports and revenue forecasts on fundraising progress, outcomes, and ROI.
Ensure compliance with relevant laws, regulations, and ethical standards in fundraising activities.
Who we are looking for:
Someone with substantial and demonstrable experience of working with corporates within FTSE 250 and the commercial sector. This includes proactively acquiring new partnerships and maximising existing relationships, including how to access the decision makers.
Have excellent presentation and negotiating skills, representing the charity in a range of settings and to a range of audiences.
Be a self-starter with strong sales and influencing skills, Able to work independently in particular in developing corporate fundraising products and tools.
Degree in Business, nonprofit management, marketing, or a related field (or equivalent work experience).
Proven experience in income/revenue generation, fundraising, or new business sales, preferably within the nonprofit sector.
Strong knowledge of fundraising principles, techniques, and best practices.
Excellent communication, writing and interpersonal skills, displaying a commitment to excellence and careful attention to detail.
Target driven with an ability to think strategically and develop and implement compelling fundraising strategies.
Strong organisational and project management skills.
Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.
Knowledge of ethical fundraising practices and compliance regulations.
Collaborative and strategic builder.
If you are a proactive, curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.
Urban Synergy is an equal-opportunity employer and welcomes candidates from diverse backgrounds.
About Urban Synergy:
Urban Synergy, an award-winning youth empowerment charity is seeking a passionate target driven Business Development Manager to join our growing team. The role is crucial to generate sustainable new revenue streams to support our essential social mobility work. As Business Development Manager, you will play a critical role in ensuring the financial sustainability and growth of the organisation, enabling us to make a long-term positive impact on the lives of young people.
Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.
Work environment:
Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that Urban Synergy is unable to sponsor individuals to work in the UK.
Job Types: Full-time, Permanent
Pay: £60,000.00 per year
Benefits:
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Company pension
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Work from home
Work days:
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Monday to Friday
Ability to commute/relocate:
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London: reliably commute or plan to relocate before starting work (preferred)
Education:
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Bachelor's (preferred)
Experience:
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Business development: 3 years (required)
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Sales: 5 years (required)
Work Location: Hybrid remote in London
The client requests no contact from agencies or media sales.
Senior Content Production Officer
This is an exciting opportunity to join Depaul as the Senior Content Production Officer.
Position: Senior Content Production Officer
Location: London or Manchester/Hybrid
Contract: Permanent
Hours: Full time 37.5 hours
Salary: £37,717 (Manchester) / £38,217 (London) plus Pension and other benefits
Closing Date: Sunday 13th October 2024
About the Role
As the Senior Communications Officer (content) in the Public Engagement Team, you will be passionate about the rights of young people in the UK. Using your creativity and experience in delivering public-facing communications content and fundraising content you will be instrumental in increasing Depaul UK’s income, profile and influence. Your ability to meaningfully engage and involve young people, staff and volunteers will ensure that their voices are heard and amplified through Depaul UK’s communications and fundraising activity.
You will lead the delivery of communications and fundraising content that increases brand awareness and engages our target audiences to support Depaul UK as donors or in other ways support the organisation. We will expect you to ensure that your content and brand awareness raising activity is consistent with Depaul’s values.
Working closely with internal colleagues as well as external designers, filmmakers, photographers and other agencies, you will actively engage with young people in our services and in the communities we work in to capture their experiences, amplify their voices and develop content and material for our communications and fundraising activity.
Key responsibilities include:
● Take a lead role in the delivery of Depaul UK’s creative content production that strengthens our profile and allows us to raise more funds for our work
● Coordinate the Content creation of the whole Fundraising and Engagement team and draw up a Content Creation Strategy in conjunction with colleagues, ensuring you are closely linked to both the needs of Public Engagement, Philanthropy and Partnerships and the wider organisation.
● Work with internal stakeholders to develop and deliver content briefs
● Interview clients and craft compelling written stories to support our messages and campaigns across print and digital platforms.
● Produce video and photography content to support our messages and campaigns across print and digital platforms.
● Work closely with external design agencies and freelancers to support the production of key organisational print and digital materials ensuring high quality production that meet brand guidelines
● Be an advocate for the brand and work with the Head of Communications to ensure brand guidelines are adhered to across all content.
About You
You will need to have the following skills and experience:
● Experience in interviewing case studies and creating compelling written and visual stories for a variety of audiences.
● Knowledge of video production and video editing software Premiere Pro
● Experience in using brand guidelines to create content
● Experience working with and managing external partners and freelance photographers, filmmakers and designers
● Experience working with socially excluded or vulnerable people
● Experience in analysing complex information and then summarising and presenting it in easy-to-understand content
● Experience in delivering a wide range of high-quality content
● Excellent project management skills, with an ability to prioritise competing demands and deliver to deadlines
● Willingness to work variable hours including evenings and weekends as needed.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.
You may have experience in areas such as: Content Writer, Digital, Digital Content, Digital Media Content, Digital Writer, Digital Content Writer, Digital Media Content Writer, Copywriter, Copy Writer, Content Copy Writer, Content Editor and Production Editor
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Send My Friend to School Campaign Manager
This is a full time post, based in central London Salary: £40,291
The coalition
Send My Friend to School is a UK civil society coalition of international development NGOs, teachers’ unions and charities.
It brings together young people, politicians, teachers, civil society and the media in joint campaigning to demand quality education for all children across the globe. Each year thousands of schools and young people take part in the campaign, teaching young people the power and importance of using their voices in chorus with others across the globe to create positive change.
Send My Friend to School is the UK coalition of the Global Campaign for Education movement which is present in over 90 countries around the world.
Location
This role will be employed by Send My Friend to School Steering Group member Results UK, on behalf of the Send My Friend to School coalition, and will be based in Results UK’s office near Waterloo. Hybrid working is in place whereby staff are required to work from the office at least 2 days a week.
Terms & Conditions
This is a full time (35 hours per week), permanent post, with a 3 month probation period. There is likely to be occasional evening and weekend work involved, for which time off in lieu will be received. Holidays are 25 days pro rata per year plus bank holidays. Results UK’s terms and conditions of employment will apply.
Line Management
Although working solely on Send My Friend to School coalition activities the Campaign Manager will be employed as part of the Results UK team. Consequently, they will be formally managed by the Results UK Head of Parliamentary Advocacy in terms of workplace-related and employment issues.
The postholder’s work objectives will be agreed and monitored by the Steering Group and the postholder will report to the Steering Group on work priorities, objectives and outcomes.
Role Description
The purpose of this role is:
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Lead the development, implementation and monitoring of the Send My Friend to School campaign
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Coordinate the Send My Friend to School coalition, engaging the membership, managing the finances and coalition communications, and offering support to the working groups
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Line manage the Send My Friend to School Campaigns Officer
Key Responsibilities
Lead the development, implementation and monitoring of the Send My Friend to School campaign
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Lead the development of a collaborative campaign strategy on a selected theme under the umbrella of Sustainable Development Goal 4
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Develop a campaign narrative based on the selected theme) which our schools audience can readily engage with and be motivated by
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Manage the design and production of schools materials and learning resources, including sourcing suppliers, story gathering in conjunction with coalition partners, content production and editing
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Oversee the development and promotion of a creative action which is appropriate for a schools audience, is highly innovative and allows for varied levels of engagement and activity: work with coalition colleagues in devising and promoting the campaign through member organisations’ networks and more widely through additional education channels, social media and websites, to ensure mass participation
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Manage the development and promotion of the Send My Friend to School website, social media, e-communications to supporters and writing and editing engaging digital communications
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Be accountable for the coalitions’ youth work activities (Campaign Champions Programme and Young Ambassadors Network) that are managed by the Campaigns Officer
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Coordinate monitoring, evaluation and learning for the campaign
Coordinate the Send My Friend coalition
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Manage internal communications for the coalition and undertake engagement work with coalition member representatives to ensure active participation in coalition activities, good information flows, and to help ensure that activities across the coalition are well aligned and strategic
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Be the first point of contact for existing and potential coalition members and developing new partnerships, for instance with other campaigning organisations working on education for all
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Organise Joint Working Group and Steering Group meetings, ensuring that minutes are written up (by Campaigns Officer) and action points are taken forward
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Manage the coalition budget and financial reporting to the Steering Group, and undertake an annual fundraising drive from coalition members
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Maintain and update the website with news, publications and relevant content and ensure member lists and email groups are kept up to date
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Act as the UK link person with GCE International – the primary point of contact for GCE regionally (Europe and North America) as well as internationally/globally - researching and compiling coalition updates where required, participating in international conference calls, fielding appropriate information to coalition members and collating feedback as necessary
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Collaborate with working group members and the APPG secretariat on planning and delivery of activities including policy papers, launch events or meetings with parliamentarians
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Support coalition colleagues in gathering and collating inputs on policy documents, meetings, events, campaign plans and activities
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Where fundraising opportunities exist engage the coalition to increase and diversify its funding base and enable expansion of the schools campaigning activities
Line Management
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Line management of the part-time Send My Friend Campaigns Officer
Other responsibilities
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Undertake any other duties, appropriate to the post, as requested by the Steering Group
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Work out-of-hours and at weekends as necessary to provide effective support when needed, for example during party conferences or parliamentary events
Person Specification
Knowledge and Experience
Essential
Demonstrated skill and effectiveness in building partnerships or coalitions
Proven experience of developing and delivering change campaigning
Complex project management involving multiple stakeholders
Management of budgets and financial reporting
Experience of measuring impact, tracking response and implementing improvements
A good understanding of the UK schools market / working with young people
Knowledge and experience of advocacy and campaigning work
Experience of using website content management systems, email marketing providers and social media
Desirable
Knowledge of global education challenges and debates
An understanding of the rights-based approach to international development
Strategic knowledge of advocacy and influencing.
Fundraising and grant management experience
Line management experience
Skills and Abilities
Essential
Excellent interpersonal skills and behaviours, including relationship building and effective negotiation
Ability to think creatively and involve others in the process of campaign development
Ability to work fast and maintain accuracy: must be able to meet task deadlines quickly and well, working under pressure.
Ability to manage and prioritise own workload – must be able to think ahead and schedule tasks amid conflicting demands.
Ability to work independently and proactively with minimum supervision.
Accuracy and attention to detail
Excellent written and verbal communication skills
Here are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlined at the top of this document.
Work-life balance
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We offer flexible working so you can manage work around your own needs. Due to the part time nature of this role we are happy to discuss a range of different options on how to manage this role including school hours or term time only.
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Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.
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Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.
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We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.
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In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.
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All staff have the opportunity to join working groups outside of their work areas according to their interests. Our staff wellbeing team explores how we can improve our staff wellbeing - most recently publishing a comprehensive guide - and reviews what we have done to date.
Anti-oppression
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We offer half a day’s anti-oppression learning leave each year
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As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get. additional equipment where needed.
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We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.
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We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.
Partnerships
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Results UK hosts 3 other organisations working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.
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We are part of the ACTION global health partnership which brings together CSOs from around the world to share learning and coordinate advocacy.
Equality, Diversity and Inclusion
At Results UK, we believe in equality, diversity and inclusion, and that it should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.
As an organisation, we are aware of the underrepresentation of certain groups and communities in our sector. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.
We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.
Procurement Senior Manager
Salary: £60 - £65k
Role Type: Perm, full time (flexible working)
Location: London/Hybrid (weekly sessions London, client meetings nation-wide)
You will already have the right to work in the UK with no restrictions.
Role purpose
You will provide leadership/be a point person in shaping a clear strategy and plan for all procurement categories, including our more agile and innovative requirements. You will be passionate about creating an open dialogue with supply chain actors/new bidders around financial inclusion and supporting the team to cultivate a performance-driven and compliant procurement culture.
You will be joining a collaborative and purpose driven team overseen by a committed board. The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.
Key Responsibilities
Delivery of Strategic Priorities
· Process Simplification - Lead initiatives to streamline procurement and contracting processes
· Market Engagement - Oversee planning and project management for various market routes
· Documentation & Support - Assist in developing procurement strategies and support the drafting and review of contractual documentation
· Compliance Management- Manage a centralised database of procurements and contracts
· Subsidy Control Framework - Support the design and application of the subsidy control framework
· Value Delivery - Work with the team to set up contracting arrangements
Brand and Stakeholder Management
· Stakeholder Engagement - Collaborate with the Leadership Team, Board, funders, and partners
· External Liaison - Act as the key liaison for lawyers and procurement / GDPR specialists
People
· Inclusive Leadership- Demonstrate inclusive leadership
· Team Development - Coach and develop team members
Finance and Operations
· Reporting - Support reporting on performance against KPIs
You will have:
· In-depth knowledge of procurement and contract management lifecycle
· Strong understanding of Public Contract Regulations and procurement instruments
· Experience in negotiating complex commercial agreements, identifying risks, and implementing mitigations
· Process improvement
· Coaching and collaborating
Desirable experience:
· Data protection and subsidy control
· Working alongside investment/commercial professionals on social impact/financial inclusion
· Background in social impact/financial inclusion or working in a fast-paced startup environment
Personal Characteristics
· Passion for our mission
· Able to deal with complexity and uncertainty
· Comfortable with calculated and thoughtful exploration of new ideas and methodologies
· Seeking continued learning and development and enjoy developing others
· Be great at building relationships at all levels
Why work at Fair4All Finance - Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.
Our Benefits include:
· Pension, group life assurance, critical illness, and income protection, family leave
· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.
Applications
· Apply by 7 October 2024 at noon.
· Interviews held throughout October 2024
When you submit your application your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
John Lyon’s Charity is delighted to be recruiting for an Office Manager to join its dynamic our team. This is an exciting time to join the Charity as it embarks on a new chapter of our strategic objectives in grant giving. We are looking for an Office Manager to organize and coordinate administration duties and office procedures. The Office Manager will be responsible for providing receptionist duties and be the Charity’s first point of contact by telephone and for in person visitors, they will respond to enquiries received by post, telephone, or email, provide office and facilities management support to the Charity staff team, and provide executive assistance and diary management to the Chief Executive. The role is to create and maintain a pleasant work environment, ensuring high levels of organisational effectiveness, communication, and safety.
We want to hear from you if you’re a proactive problem-solver with a knack for keeping things organized and a flair for fostering a positive atmosphere. We are looking for an individual with experience of office management and administration including diary management; excellent organizational skills with experience of managing immediate and long-term deadlines, processing invoices, computer literacy including knowledge of Microsoft tools (Word, Excel, and Outlook), able to work effectively as part of a team and on own initiative and work calmly under time pressure managing day-today operation.
The role is open to individuals seeking a full time or part time opportunity.
We support and encourage applications from people from a variety of backgrounds, experiences, and skill sets, including people from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support sets to join us and help shape what we do.
Salary: £33,000 + generous pension contribution.
Location: This role is office based.
Deadline: 12noon Tuesday 1st October
First Round Interviews: Wednesday 9th & Thursday 10th October
Second Round Interview: Wednesday 16th October
Education is at the heart of John Lyon’s Charity because it enables us to have the greatest possible impact on Children and Young People in our Benef
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We are a community-led organisation based in South London that has been supporting Latin Americans in the UK for more than 40 years. Responding to immediate needs and structural inequalities, our work aims to enable the development, agency and participation of Latin Americans and other Spanish and Portuguese speakers. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change.
Our Immigration Advice Programme
We have a long and proud history of providing immigration advice to the Latin American community and has extensive experience with the varied and complex needs that arise from the UK's ever-changing immigration system. Our Immigration Advice Programme is designed to meet these needs through the provision of specialist one-to-one advice and casework services, delivered in Spanish and Portuguese, as well as identifying and addressing policy changes and how they impact our community.
Our service is accredited by the Office of the Immigration Services Commissioner (OISC) and the Advice Quality Standard (AQS).
The Role
This is an exciting opportunity for an immigration adviser to lead our dynamic immigration advice team and help shape the future of the programme as part of the senior management team at a fast-growing charity in London. As IRMO's Immigration Advice Programme Manager, you will bring your expertise and experience together to organise, implement and improve our range of immigration services to offer the maximum benefit for our community, in both the short and long term.
Your responsibilities will include implementing and progressing the programme's overarching strategy; the ongoing development and training of team members; representing IRMO across broader advice networks; and advising on organisational responsibilities related to immigration. You will also have the chance to develop new, cross-over skills beyond advice provision.
Key Experience and Qualifications for the Role
We are seeking a highly qualified Registered Immigration Adviser at OISC Level 2 or 3 with at least two years of recent and continuous relevant experience in immigration. The ideal candidate will also have a minimum of three years of experience managing programmes or projects, particularly in advice and community support services.
The role requires a proven track record in delivering against targets and demonstrated experience in line managing people in a variety of roles, supporting staff to work to their full potential.
How to Apply?
Please visit our website for more information, including details on how to apply. The job description and our full benefits package. We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. If you have any questions about the role, you can email us and we'll direct you to the right person in the team.
Benefits: 33 days annual leave (including bank holidays) rising by one day each year after one year of service, capped at four additional days (pro rata); three extra days of paid leave between Christmas and New Year's (pro rata); 5% employer contribution to staff pension scheme; occupational sick pay; 24/7 Employee Assistance Programme; Cycle to Work Scheme; wide range of opportunities for skills development.
Enable the development, agency, and participation of all Latin Americans by responding to both immediate needs and structural inequalities
The client requests no contact from agencies or media sales.
Join the National Portrait's Gallery’s Development team as Fundraising Manager, Grants. You'll work closely with the Senior Fundraising Manager to support the delivery of an ambitious and exciting fundraising programme and raise income through grant-giving bodies, including Trusts and Foundations, statutory funders, and corporate foundations.
The postholder will seek to secure critical support for budget-relieving activity taking place across the Gallery, including learning and engagement and exhibitions, as well as support for acquisitions, special projects, and capital works. They will make a significant contribution to ensuring exemplary relationships with grant-makers and their representatives, and actively cultivate prospects to increase support for the Gallery.
The Fundraising Manager, Grants will work with the Senior Fundraising Manager, Grants and Legacy Giving to develop and implement a strategy for grants fundraising and support ongoing stewardship of funder relationships.
The postholder will also support the Gallery’s ambition to grow legacy giving as part of the wider team objectives.
Key Experience, Skills and Criteria:
Essential
- Proven track record of soliciting donations from Trusts and Foundations, and statutory funders.
- Experience of engaging a wide range of stakeholders and excellent relationship management skills.
- High level of proficiency working with standard business software including MS Office applications (Word, Excel, Outlook, PowerPoint).
- Working knowledge of CRM databases such as Tessitura.
Desirable
- Experience of working within an arts/heritage environment.
- Experience of working on/knowledge of an acquisition campaign and/or National Lottery Heritage Fund application.
Skills
- Excellent written skills, with the capacity to produce clear and accurate documentation.
- Ability to craft compelling cases for support and to communicate effectively through face-to face meetings and written proposals
- Strong interpersonal skills with the ability to quickly establish credibility and good working relationships with internal and external stakeholders.
- Attention to accuracy and detail in all aspects of work.
- An ability to plan and manage own workload, adapting to changing conditions when necessary.
- An interest in and commitment to the long-term success and development of the Gallery.
- Ability to work independently as well as collaboratively with colleagues.
- Demonstrates passion and approaches work in a positive, enthusiastic way.
Criteria
- A flexible approach to working hours, including occasional early mornings and evenings.
- A strong commitment to equality and diversity with the ability to balance differing needs.
- Keen interest in the mission and purpose of the National Portrait Gallery and building its relevance for contemporary audiences, and in the long-term success of the Gallery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Senior Network Fundraising Manager
Reporting to: Head of Fundraising
Location: London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week
Contract: Permanent
Hours: 35 Hours
Salary & Grade: 4LCO/£50,823-£53,498
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
The role
The Senior Network Fundraising Manager is a new and vital role, created to maximise income generation across FareShare’s national team and 18 Network Partners. This role is integral to driving collaboration and establishing a strategic approach to fundraising across multiple sites.
FareShare has a vibrant national fundraising department that has consistently grown the organisation’s new and existing income streams in recent years. As we have grown, so have our regional delivery partners, who are independent charities, each investing in their own fundraising to sustain larger operations. The Senior Network Fundraising Manager will join FareShare’s Fundraising Leadership Team to enhance these efforts through strategic collaboration and clearly defined ways of working to maximise opportunities across our income streams.
Central to this role is the development and co-design of a strategic plan for fundraising across FareShare and our Network Partners. This plan will ensure we are better equipped for income generation, adopting consistent ways of working and a co-ordinated approach, which avoids overlapping our respective audiences and keeps the supporter at the heart of our decision making.
The Senior Network Fundraising Manager will facilitate and coordinate fundraising activities across multiple partners. This requires involving and inspiring key stakeholders, managing conflicts, setting clear expectations and responsibilities and driving continuous improvements to the way we work together. The role will ensure that the tools, frameworks, resources, monitoring and evaluation methods, and relationships are in place to successfully share information, champion successes and build new funding opportunities across FareShare and our Network Partners.
The role offers a fantastic and unique opportunity to develop a new strategic approach to fundraising across multiple charity partners, operating under the same brand and mission. You will have a strong track record in income generation, and experience or understanding of organisations working together in a federative structure. Cross-team collaboration is crucial to the role, and you will demonstrate strong relationship building, communication and influencing skills.
Main areas of responsibility
1. Lead the development of a Network Fundraising Strategy, incorporating co-designed ways of working and objectives across FareShare Network Partners.
2. Lead on culture change and new ways of working to ensure network partners are consulted and considered in all new fundraising activity.
3. Manage and coordinate FareShare’s monthly forum of network fundraisers and foster a culture of best practice, collective effort, collaboration and learning.
4. Identify network-wide investment projects and support the development of joint funding bids to secure significant income for FareShare and our partners.
5. Ensure national fundraising activity gives full consideration to network fundraising and its potential to be delivered locally.
6. Investigate and take learnings from how local fundraising activity could grow and be delivered nationally.
7. Stay abreast of all Network Partner fundraising activity, financial performance and longer-term business plans.
8. Act as the main point of connection for the flow of information between Network Partners and FareShare’s national fundraising team.
9. Champion the work of the network fundraising teams in cross-department and cross-organisation forums.
10. Track progress against strategy objectives and regularly review ways of working.
11. Play an active role in the leadership of FareShare’s fundraising team and the delivery of our national fundraising strategy.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the below criteria.
Essential Criteria
- Experience of implementing fundraising strategy and operational activities in at least one of the following areas; community & events, trusts & grants, individual giving, major donors or corporate partnerships.
- Excellent interpersonal skills with the ability to advise, influence and inspire internal and external stakeholders at varying levels.
- Experience of managing stakeholders through a period of change and consultation.
- Experience of establishing fundraising frameworks that can be applied and delivered both nationally and regionally.
- Proven experience of sequencing activities to ensure approaches are tested and evaluated before rolling out more widely.
- Strong written and verbal communication skills, with experience in presenting confidently to a range of stakeholders.
- Proven team player, who displays a collaborative approach and can motivate and generate enthusiasm among diverse groups of people.
- A self-starter with proven ability to use initiative, prioritise and demonstrate a problem-solving approach.
- Ability to assimilate and communicate complexity in a simple and compelling way.
- Ability to meet objectives and tight deadlines.
- Ability to report and forecast financial performance.
- Good knowledge of the UK’s not-for-profit sector and funding landscape.
Desirable Criteria
- Demonstratable experience of working for a charity that operates under a franchise / regional network model.
- Demonstratable experience and knowledge in high-value fundraising (trusts, grants, statutory, corporate & philanthropy) and bid writing.
- Demonstrable interest in, and understanding of, food waste and surplus redistribution.
- Experience of coordinating a network of organisations with shared objectives.
Competencies and behaviours
- Motivation towards, and interest in, FareShare’s mission.
- Problem solving ability, able to think laterally and creatively.
- Highly motivated, comfortable working independently and using initiative, as well as being an enthusiastic team player contributing to group tasks and team working.
- Determined, professional, friendly and resourceful.
- Willingness and ability to travel to FareShare locations around the UK regularly.
FareShare’s head office is in central London and we expect the successful candidate to be able to travel in at least 1 day a week. More flexible arrangements can be discussed in the recruitment process.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.
The Campiagns and Membership Coordinator will join the Communications Team.
Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.
Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.
First interview 1st October
Second interview with a presentation 3rd or 8th October
The client requests no contact from agencies or media sales.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.