Project Administrator Jobs
Please note, this role requires applicants to live in Northern Ireland. Applicants who do not live in Northern Ireland will not be shortlisted.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.
Through community development we work in close collaboration with our Parkinson’s community to bring change on the issues that matter most to people affected by Parkinson’s.
You’ll provide high quality business support to the Northern Ireland Director and team.
What you’ll do:
- Provide administrative support to the Director of Northern Ireland
- Provide first point of contact for all internal and external stakeholders
- Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings as required
- Work across the team in Northern Ireland to ensure our records are up to date on all the current activities we and others support and that these are recorded on the local activity database
- Keep up to date with the directorate’s activities in order to provide clear, accurate information
What you’ll bring:
- Experience of team administration or supporting a senior executive
- Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally.
- Ability to work co-productively with people living with Parkinson’s
- Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
- Experience in coordinating multiple projects simultaneously that meet the business requirements
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to:
- live in the area specified (Northern Ireland) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
- provide their own broadband service with a minimum download speed of 2Mb
- have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Appeal Director – Children’s Hospices Across Scotland (CHAS)
Are you ready to make a profound impact on the future of children’s palliative care in Scotland? As Appeal Director, you will play a vital role in our most ambitious appeal yet—driving the six- and seven- figure gifts needed for us to achieve our ambitions in the “It’s Not Just a Hospice Appeal”, to secure critical funding to transform Rachel House children’s hospice, and critically, transform the experience of children’s palliative care in Scotland.
In this high-impact role, you will work with an exceptional team to engage philanthropic partners, cultivate major gifts, and deliver on our ambitious vision. From shaping donor strategies to creating lasting, meaningful partnerships, you’ll play a central part in CHAS’s goal of raising £16.3 million to reimagine Rachel House and grow CHAS’s long-term impact.
“At CHAS, every day brings an opportunity to make a difference, transforming lives through generosity and compassion,” says Iain McAndrew, Director of Income Generation and Engagement.
Where You’ll Fit In
As part of our award-winning Income Generation and Engagement team, you’ll work closely with our Head of Partnerships and Philanthropy and report directly to the Director of Income Generation. The Appeal Director role is integral to our 2024-2028 Strategic Plan, connecting our vision to every generous partner supporting our mission to ensure no family faces their child’s death alone.
About You
To excel as Appeal Director, you will bring:
- Demonstrated success in securing six- and seven-figure gifts.
- Expertise in building lasting, meaningful relationships with high-level donors and partners.
- Proven ability to meet ambitious goals through strategic planning and effective
- The ability to engage, inspire, and articulate compelling cases for support.
- An alignment with CHAS’ vision and values, and a deep commitment to making a difference for children and families.
- Experience in either the nonprofit or commercial sector, with a willingness to navigate complex projects and stakeholders.
Why Join CHAS?
At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.
Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:
- Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
- Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
- Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.
- Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.
What if you don’t meet all the job requirements?
At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.
Interested in Joining Us?
If you’re ready to take on this transformative role, we’d love to hear from you!
Follow the link to find more information including:
- Recruitment Pack including full job description
- Full list of benefits
- Contact details to arrange an informal chat with the hiring manager.
- Contact details for support with the recruitment process.
To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.
Interview Date: Provisional interview date of 6th December
This role is subject to a PVG/Basic Disclosure check (level required will depend on base location).
Employability Coordinator
Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.
If you have a passion for putting young people first, then we want to hear from you!
Position: Employability Coordinator
Location: London W12 7TF
Salary: £30,000 per annum
Hours: Full time (37.5 hrs per week)
Contract: Permanent
Closing Date: 16th December 2024
About the Role
As Employability Coordinator, you will work across all Youth Zone sessions and have lead responsibility for the Youth Zone’s Employability offer ensuring all young people have access to exciting projects and the opportunity to develop the skills and knowledge to improve their employability. The post also involves the delivery of a targeted programme to support young people into positive destinations.
You will ensure there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone’s aspirations to provide members with the best possible experiences and opportunities. You will have a passion to put young people first.
You will be responsible for the continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone.
This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.
About You
You will have excellent communication skills to deliver activity programmes to a wide range of young people and a relevant qualification or strong demonstrable experience in Youth Work
You will have experience of
• Working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings.
• Engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice.
• Supporting young people along positive pathways into positive destinations such as employment or training
• One or more of the following: monitoring and evaluation processes, working in partnership with external agencies, or funded projects.
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Employability, Employability Officer, Employability Coordinator, Youth Employability Coordinator, Employability Youth Officer, Youth Worker, Careers Officer, Careers Coordinator, Youth Club, Youth Support, Student Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Samaritan’s Purse is looking for a well-connected individual to act as our London Donor Ministries contact. This would either be a Donor Ministries Associate or Donor Ministries Manager.
The role is full time, remotely based, but with one day a week from our National Ministry Centre in Coventry.
The role will involve working some Sundays, when church opportunities occur.
To be suitable for this role you will need to good networking leads within a Christian context. You will enjoy getting to know people and prayerfully nurturing relationships. You will have a clear delivery and the ability to present at, lead or on occasion take a church service. Further information can be found in the Job Description.
In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
The PKD Charity seeks a motivated and experienced grants fundraiser to drive our income growth from trusts, foundations, corporate partners, and other grant-making bodies. In this critical role, you will lead efforts to identify, research, and apply for grants, and will nurture ongoing relationships to ensure sustained and impactful support. With guidance from the CEO, you will play a key role in securing funding to expand the charity’s programs and increase our reach.
Our mission is to improve the lives of those affected by polycystic kidney disease (PKD) through research, education, advocacy and support. PKD is one of the most common life-threatening genetic diseases, affecting about 70,000 adults and children in the UK. It causes kidney failure, affects other organs, reduces life expectancy and there is currently no cure. We are dedicated to finding new treatments and helping everyone with PKD have the best life they can.
As our Trusts and Grants Officer, you will join a dedicated team of five, working collaboratively to realise our ambitious goals. You will have the opportunity to make a meaningful difference in a flexible, friendly, and supportive environment where teamwork and adaptability are highly valued. Working closely with the CEO, you’ll help PKD Charity achieve significant income growth through grants, fuelling the organisation’s impact.
We value talented, enthusiastic individuals like yourself who want to be part of our mission. If you join us, you'll have the opportunity to make a real difference in the lives of PKD patients. This is an exciting time full of challenges and opportunities. If you're ready to join our team and help us accelerate research, provide compassionate support, and advocate for the PKD community, we encourage you to apply. Together, we can create a brighter future.
This remote role can be worked from anywhere in the UK, ideally over 2 days Monday-Friday. The salary for the role is £29,000-£31,000 (pro rata £11,600- £12,400).
ROLE RESPONSIBILITIES:
Identify Funding Opportunities: Research trusts, foundations, and other funding bodies whose criteria align with PKD Charity’s work. Build a robust pipeline of potential funders.
Craft Compelling Applications: Prepare, write, and submit high-quality, persuasive funding applications. Tailor proposals to meet each funder’s specific guidelines and highlight the charity’s unique impact.
Data-Driven Case Development: Gather and analyse relevant information to create compelling cases for support, backed by data that showcases the impact of our programs.
Relationship Management: Cultivate and maintain strong relationships with current and prospective funders, ensuring consistent communication, appreciation, and donor care to foster long-term engagement.
Expand Funding Pool: Utilise sector knowledge to identify and approach new funders, increasing the charity’s income streams and securing diverse funding sources.
Progress Tracking and Reporting: Provide regular updates to the CEO on application progress, successful funding, and potential new opportunities. Develop and manage systems to monitor deadlines, submissions, income received, and application status.
Donor Communication: Ensure funders are kept informed about the charity’s work, including submitting progress reports and impact updates that highlight the value of their contributions.
Cross-Functional Collaboration: Work closely with other colleagues, especially service delivery and finance, to ensure that information sharing and reporting are aligned and effective.
ABOUT YOU:
Proven Experience: You have a strong background in fundraising, particularly in trust and foundation grants, and are comfortable working independently in a remote setting.
Organised and Detail-Oriented: You excel at managing multiple projects, meeting deadlines, and paying close attention to detail.
Collaborative Team Player: You are flexible and ready to contribute to various aspects of the charity's work, embracing a team spirit.
Effective Communicator: You possess excellent writing skills for creating compelling grant applications and are skilled at nurturing funder relationships through clear and professional communication.
Tech-Savvy: Familiarity with CRM systems and website management is a plus, as is a proactive approach to automating processes where possible.
How to apply
Please submit your CV with a covering letter (which is no larger than two sides of A4 paper), addressing how you meet the above criteria.
Deadline for applications 14th December 2024. Interviews for the post will be held in the week beginning 13th January 2025.
SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We're looking for an enthusiastic and motivated Therapy Delivery Manager to join our friendly, professional and passionate team, working across Derbyshire remotely and in person. You'll manage our BACP accredited therapy service, which provides therapy for people of all ages, delivered by a team of employed therapists and a pool of self-employed counsellors.
You might be the right person for the role if you have:
- Management qualification minimum level 4
- A minimum 3 years’ experience in managing and supporting staff to deliver services effectively
- A proven track record working in a quality assurance role including data collection, analysis and problem solving
- Knowledge, experience and awareness of rape and sexual abuse and their effects
- Brilliant communication skills including an ability to provide effective feedback, negotiate well and work with others, including funders
- Full driving licence and ability to travel across the county on a regular basis
In exchange we offer a competitive salary, flexible working, 28 days annual leave plus bank holidays and a comprehensive employee wellbeing service. Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to based primarily from one of our offices to ensure that you can support your team effectively.
This role is subject to Enhanced DBS certification due to the nature of our services. You can find out more about our recruitment of ex offenders policy by contacting us.
The client requests no contact from agencies or media sales.
Every childhood is worth fighting for. This is our belief. It drives us. And it motivates our Strategy, Policy and Evidence team to maintain our position as an influential, informed and forceful voice at every level. Join us as a Policy and Public Affairs Assistant (Wales), and lead progress that means more.
The postholder supports the work of the team in delivering real change and reform in the best interests of children. They will be based in the Policy Team in Wales and will be responsible for parliamentary monitoring, research and policy analysis, managing engagements with external audiences and organising events, using their skills and passion for keeping children safe to strengthen the NSPCC's impact on public policy.
We're looking for someone with a clear commitment to the NSPCC's vision to working together to stop child abuse and neglect, and excellent administrative and IT skills to support with managing engagements with external audiences and organising events. Our new colleague will also have strong skills in researching, analysing and summarising key information. Finally, we're looking for someone who works well across different teams and can support a range of policy projects in one or more of our workstreams (on child protection and children's social care; early years and health; child sexual abuse; child safety online; young victims and witnesses).
Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, an exciting not-for-profit social change organisation with the mission of enabling people, places and the planet to flourish, now has a fantastic opportunity for an experienced Human Resources Advisor to join their team on a permanent basis.
Please note; this role offers hybrid flexibility, with a requirement for at least three days per week working from the central London office.
As Human Resources Advisor, you will join a small but friendly and collaborative team that delivers real impact by business partnering with managers and senior stakeholders across the organisation to deliver best practice advice and guidance on HR policy and practice.
As Human Resources Advisor you’ll support and resolve a broad range of HR matters throughout the employee lifecycle, as well as work on HR projects and help to foster a positive employee relations culture.
This role will ideally suit someone who thrives in a fast paced environment and can manage a workload that varies between short and reactive deadlines to longer proactive work.
Most importantly, you’ll need to demonstrate a really positive work ethic and the ability to work as part of a team that supports and covers for each other, as well as taking ownership of their own areas of responsibility.
In addition you will require:
- Experience of working in a professional Human Resources department at Advisory level and of effectively partnering with managers.
- A thorough and up-to-date knowledge of UK employment law.
- Proven generalist HR experience of providing advice on HR policies and procedures.
- Proven expertise in recruitment and HR processes.
- Experience of advising and supporting on employee relations matters including sickness, disciplinaries, grievances, maternity/paternity leave.
- Experience of working with HRIS, data and maximising functionality.
- Strong excel skills with experience of producing and analysing data and statistics and reports.
- A good understanding of payroll administration.
About Salix
Our mission is to enable and inspire organisations in the public and private sectors to achieve their ambitious net zero targets and create better places to live and work. We deliver government funding schemes to support councils, schools, housing associations, hospitals and universities boost their energy efficiency, reduce their impact on the environment, save money and to remove more households from fuel poverty.
We work with the UK government and the devolved administrations in Scotland and Wales. As well as managing the funding schemes, we provide professional advice, expertise, and support to grant recipients throughout all stages of their projects. We also offer insight, intelligence, and influence by sharing knowledge and lessons learned from project delivery to help improve future schemes and policy development. We were created in 2004 and have been growing ever since, now employing over 200 people, with offices in Manchester and London. We are committed to and passionate about supporting the public sector on the road to net zero.
The Role
Salix are currently recruiting a Director of Finance and Resources. A member of the Executive team and the Salix Board, the Director of Finance and Resources role is a key position for the organisation. You will work to deliver on the company’s strategic objectives across finance, governance, and internal audit. Reporting to the Chief Executive, you will be joining Salix a time of transformation and growth, supporting the organisation and the wider public sector to reach ambitious net zero targets.
A summary of key duties is as follows:
- Deliver Salix’s strategic objectives across the finance, governance, assurance, risk management and internal audit functions.
- Lead, motivate and empower a team of circa 35 within the finance, governance, internal audit and fraud teams
- Work as part of the Board and Leadership Team to drive positive change across the organisation
- Manage Salix’s annual budget of £30m and financial oversight of the giving of c. £500m p.a. of government funds.
- Oversight of budget management, control, accounting and timely reporting for Salix’s own operations and the schemes being delivered by Salix in line with government financial standards.
- Ensure an efficient and effective internal audit function providing executive management and external stakeholders with independent and reliable assurance on the governance, controls and risks to drive performance improvement.
- Ensure Salix’s governance function provides an efficient and effective service to the Salix Board and its Committees and that robust governance arrangements are embedded
What Salix can offer you
- Salary: £90,000 – £116,000 per annum dependent on experience
- The role is to be offered on an 18 month fixed-term contract with a strong possibility of extension or permanent role thereafter. Candidates who are interested in longer term options are encouraged to apply and discuss.
- Pension contribution: Employer contribution up to 10% (dependent on employee contribution)
- Annual Leave: 28 days per annum + Bank holidays
- Support with public transport costs and access to cycle to work schemes · Employee Assistance Programmes
- The role requires meaningful presence in both offices (Manchester and London) · An opportunity to work with an organisation delivering largescale and meaningful advances towards net zero.
About You
- You will be a qualified accountant with experience of operating at senior finance level within a public sector environment.
- You will be an experienced manager of medium to large teams, with excellent and visible team leadership skills. You will have proven experience of managing teams through periods of change and transformation.
- You will be experienced at working as part of Senior Management and Executive teams, and with previous experience at, or an ability to step up to, Board level.
- Ability to work from the Manchester office with occasional travel to London.
How to Apply & Timetables
The recruitment of this position is being managed by Holly Arrowsmith at Ivy Rock Partners. Please apply below or get in touch with Holly directly for a confidential conversation.
Deadline for application is Thursday 5th December 2024.
Interviews are to be scheduled for the w/c 9th and w/c 16th December 2024. Candidates who are unavailable on the suggested interview dates are still encouraged to apply and discuss at application stage.
We encourage applications from people of all backgrounds and are committed to creating a diverse and inclusive organisation where different perspectives are valued. As part of the application process, all candidates must complete a diversity and equality form before their application can proceed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Implementation Manager
Temporary, 3-6 months
£24.17 - £26.09 per hour, plus holiday pay
Hybrid, 2 days in London office, 3 days remote
Starting ASAP
Full time, 35 hours per week
Charity People are thrilled to be recruiting for a large and prestigious organisation to help strategically drive their fundraising, particularly philanthropy. The is a critical role in the organisation to ensure that philanthropic income is implemented in line with donor expectations and ensuring any obligations are stipulated in gift and grant agreements. The Philanthropy Implementation Manager will play an active role in developing and delivering gift implementation improvement projects, acting as a pivotal person between fundraising and finance teams across the organisation. The role is key to ensure that fundraisers are securing gifts in line with departmental policies. The role will also have a particular focus on programme management, ensuring that gifts are advertised and implemented.
The successful postholder will quickly build strategic relationships with key internal stakeholders that will support the work of Fundraising and Supporter Development team, supporting fundraisers working in Major Gifts, whilst not directly involved in the work, you will be able to provide advice and guidance to staff working within these income streams, as well as work with the Business Support Officer to support the management of securing philanthropic gifts.
Key Responsibilities:
- Work with fundraisers and colleagues in the Supporter Operations and Donor Relations teams, to ensure that philanthropic gifts are correctly implemented in line with the donor's expectations and the terms of their gift agreements.
- Work with key internal stakeholders to ensure the funding is used correctly and pledge payments are fulfilled.
- Design complex gift implementation strategies.
- Develop and monitor systems that ensure fundraiser compliance with policies and procedures relating to the implementation of donations. This will also include supporting the Philanthropy Team in monitoring gifts in stewardship, highlighting any gifts requiring re-solicitation.
- Use relationship management techniques to ensure that the relevant stakeholders are notified of any changes or delays to gift implementation. For example, capital builds, recruitment of key posts, progress in research projects.
- Support the Philanthropy Team and wider Directorate in managing business processes, developing processes, and review of key gift documentation, that will support future implementation of philanthropic donations.
You will bring:
- Ability to work independently and to prioritise work effectively and accurately within a regular schedule of tight deadlines
- Experience of designing and implementing new policies or procedures
- Experience of donation administration
- Ability to quickly build effective working relationships
- Excellent communication skills, both in writing and in person
- Excellent numeracy skills
- Excellent accuracy and attention to detail
The organisation would love someone to join as soon as possible, ideally starting in the coming weeks. If this role is of interest, and you meet the requirements above please reach out without delay, sending candidates across on a rolling basis.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
our client is seeking a dedicated and experienced professional to lead their Asset Maintenance Team as Group Head of Asset Maintenance. This pivotal role, based in Warrington with travel across Liverpool, St Helens, and Warrington, is responsible for ensuring the efficient and customer-focused delivery of Repairs & Maintenance (R&M) services.
As a leader within their Asset Leadership team (ATL), you will oversee an annual programme of C£35m, including responsive repairs, damp & mould, disrepair, voids management, and estate management services. Your expertise in managing large-scale contracts, responsive repairs, damp & mould, disrepair and vacant property management, coupled with your knowledge of CDM legislation and contract law, will be critical to driving performance and enhancing customer experience.
This role offers a unique opportunity to collaborate across internal teams and external partners, utilising innovative data analytics to inform decision-making and ensure the highest standards of customer satisfaction, quality and service delivery.
Responsibilities:
- Lead, motivate, and develop the Maintenance teams (R&M, damp & mould, disrepair, voids and estate services) to ensure they provide high-quality services to customers and other internal and external customers whilst ensuring high levels of customer satisfaction
- Lead on the contract administration of the repairs and maintenance contract with HMS and be accountable for managing key, complex stakeholder relationships across Warrington, St Helens, and Liverpool.
- Track and monitor customer satisfaction levels across Asset Maintenance Services and develop action plans to improve performance.
- Lead on performance relating to customer complaints to ensure complaints are dealt with in a timely manner to the satisfaction of customers and within the performance framework.
- Inspire and motivate staff as part of a High-Performance Culture to deliver the Asset Management Strategy, operational plan and the key objectives for Asset Maintenance in order to continually develop individuals and seek opportunities for personal development and growth
- Act as a coach and mentor in the development of staff and team competencies to promote change, innovation, continuous improvement, and management of risk.
- Provide clear management that builds an environment based on trust, mutual respect, and integrity, where everyone takes individual accountability and responsibility whilst working together as a team.
- Be responsible for staff development, recruitment, deployment, motivation, performance management, training, absence management, and discipline.
- Continuously evaluate the existing processes and procedures to ensure that Maintenance services are being delivered in the most efficient and effective manner and, if not, initiate appropriate action.
- Oversee the coordination of disrepair claims and ensure all works/processes are completed in line with the disrepair protocol.
- Be responsible for monitoring productivity, performance, and financial compliance of the maintenance teams in line with agreed targets, including preparation and submission of relevant LOC and Board papers and associated project progress reports.
- Monitor budget expenditure levels for maintenance workstreams and manage the budgets accordingly to ensure adherence to budgets and forecasts
- Ensure all maintenance works are delivered in an efficient manner, ensuring all health and safety legislation is met at all times.
- Be monitored on agreed performance targets around maintenance performance, productivity, quality, and expenditure against agreed budgets, and provide regular reports focusing on performance, progress, and risk.
Skills & Experience:
- Degree level education in construction or property related discipline or equivalent relevant training/ experience
- Relevant management & leadership experience commensurate with the role
- Membership in RICS, CIOB, or an equivalent professional body is advantageous
- Able to demonstrate a significant knowledge of leading and management maintenance services with a specific focus on the Client/Contractor split gained through extensive and relevant experience
- Extensive experience of developing and implementing property performance techniques.
- Extensive experience of leading and managing technical roles in a maintenance in a housing or property management led organisation.
- A successful track record of achievement at managerial level in shaping and implementing change through good project management and the use of measured performance data
- Evidence of transforming business processes to improve the customer experience, process and business performance based on intelligence led data and strong project management skills
- Evidence of co-ordinating and demonstrating the importance of value for money in everyday operations
- Demonstrates a commitment to H&S to ensure safe operations and environment for staff and customers
Interview Process:
The interview will assess candidate’s behaviours and competencies to evaluate their suitability for the role. By exploring past experiences, they aim to understand their skills & experience, ensuring they find individuals who align with their values and can thrive within their team.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
REF-218 298
Are you a visionary leader with a passion for social impact and educational enrichment? The Birkbeck and William Ellis Schools Trust is seeking its first Director - a dynamic and strategic individual dedicated to advancing opportunities and support for students at William Ellis School in Camden, North London.
As Director, you’ll be at the helm of a small but impactful charity, supporting initiatives that foster confidence, wellbeing, and a sense of belonging among students, particularly those from under-resourced backgrounds. This role offers a unique opportunity to shape and drive our mission to make William Ellis School a leader in comprehensive education and to cultivate positive social capital, personal growth, and educational opportunities for all.
Your key responsibilities will include:
- Fundraising: Securing and managing funds through grant writing, donor cultivation, and strategic partnerships.
- Strategic Leadership: Developing and implementing a vision to support educational and personal development programs.
- Community Engagement: Building and strengthening relationships with businesses, educational organisations, and community stakeholders.
- Storytelling & Advocacy: Raising the Trust’s profile by effectively communicating its impact through various media channels.
Working closely with the school’s leadership and Board of Trustees, you’ll also oversee compliance and financial stewardship to ensure transparency and sustainability, aligning all activities with the Trust’s values. While this is a sole leadership position, you’ll be supported by a vibrant school community, including dedicated trustees, parents, and alumni.
We’re looking for someone with a proven record in fundraising and strategic planning, who is motivated by social impact and driven to make a difference. If you are a self-starter with a ‘can-do’ attitude, ambition, and the ability to inspire others, we invite you to apply.
The Birkbeck and William Ellis Schools Trust is an equal opportunities employer. We welcome applications from all qualified candidates.
This role involves work within a school environment and supporting activities that benefit young people. The Birkbeck and William Ellis Schools Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments are made subject to a completed application form, satisfactory references, and an Enhanced Disclosure from the Disclosure and Barring Service.
Closing date: 9th December
Interviews: 18th December
Strategic evidence is our in-house experts in dementia data, economics, care and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused. Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:
- Demonstrate the scale of dementia in the UK.
- Demonstrate the impact of dementia on the system and those affected by the disease.
- Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses.
As our Strategic Evidence Assistant, you will support the Strategic Evidence team in gathering, analysing, contributing, and mobilising evidence, data, and insight to help build and curate a strategic evidence base that is built on the most recent and best available dementia evidence. You will also be part of an even larger Evidence, Policy and Influencing function, which is laser-focused on ending the devastation of dementia through changing policy. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:
- Contribute to the delivery and monitoring of evidence projects that help to build our strategic evidence base, including reviewing and gathering different types of evidence to help us understand the scale and impact of dementia across the UK.
- Be pivotal in making strategic evidence for everyone’s business – to our people and the external dementia system. You will be solution-focused, supporting and monitoring processes and activities to mobilise and deploy our strategic evidence.
- Use your understanding of our strategic evidence base to support the preparation of briefings, reports, and other creative assets.
- Support integrated working across the Evidence, Policy and Influencing department, working alongside Policy, and Influencing assistants, with a particular focus on facilitating events, monitoring, internal and external communications and database management.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
You will be excited to learn and develop your knowledge of evidence used in the third sector, connecting with people internally and externally to understand areas of work. There will be various learning and development opportunities to support you in your development and help grow to realise your potential and shape a career with Alzheimer’s Society.
- You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
- You can search for and understand academic literature, grey literature, data, and insight.
- Able to present complex information in accessible and understandable ways.
- Able to create and manage database information for different purposes.
- Experienced in organising internal and external engagement events.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Member Services and Allocations Coordinator
Wigston, Leicester, LE18 4TP
Salary: £24414 per annum
Location: Wigston, Leicester, LE18
Hours: Full Time, 37.5 hours per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Member Services Manager
FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.
Our food reaches more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.
The Role
Working within a central Membership Services team, you will ensure that food stock is allocated in a safe, timely and accurate way to optimise the service provided from each of our warehouses to our community members whilst ensuring excellent customer service with members.
Key duties and responsibilities:
· Contacting and liaising with members as appropriate in relation to food orders and processing using online stock system
· Manage the allocations process to ensure all allocations are completed accurately and timely … working with the Warehouse Manager’s across all sites
· Adjusting existing membership - weights / frequency / day changes / fulfilments
To do this you will need to:-
· Understand how memberships and charging structures work and apply theses accordingly
· Monitor inbox for membership change emails
· Liaise with member and discuss cost incurred / saved
· Liaise with Warehouse Managers on scheduling/ capacity
· Update pipeline, calendar & schedule with member changes when a new member is scheduled
· Update Gladys (Stock management System) with information and fee
· Confirm with members via email any stock changes made
· Dealing with telephone and email enquiries effectively and with high standards of customer service
· Develop and maintain good, sustainable relationships with community food members
· Undertake other duties appropriate to the nature of the post as stipulated by your line manager
· Work in accordance with our Customer Services Charter and to communicate this to relevant parties
· Help deliver excellent customer service to our groups & Holiday programmes within the Midlands, ensuring that we work closely with funders and groups to deliver good quality food to all our projects
Person Specification - Skills, Qualities & Experience
Essential
- Competent in IT
- Sound numeracy skills
- Exceptional planning and organising skills, including attention to detail, an ability to prioritise and meet deadlines working with own team
- Good communication skills, including a good telephone manner, with experience of customer service
- Ability to multitask, prioritise and manage time effectively, with flexible working including weekends when required
- A good knowledge of food would be desirable
Values and behaviours
- A commitment to Equal Opportunities
- An appreciation of FareShare Midlands’ mission and vision
- Flexibility of approach and ability to work in a team
- Proven ability to develop and maintain good working relations, with both internal and external audiences
- The roleholder will be required to work flexibly.
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
All Applicants must have “Right to Work” in the UK.
Closing date for receipt of applications is Thursday 5th December 2024 at 12pm.
The client requests no contact from agencies or media sales.
Background
The Ubele Initiative was established in 2014 as an African Diaspora led intergenerational social enterprise. Our mission is helping to build more sustainable black and racially minoritized communities across the UK. Ubele is unique in that it was built from bottom-up and is intentionally an intergenerational organisation.
Over the past few years, we have designed and delivered a wide range of local, regional, national, and international initiatives which seek to create and build community wealth.
We support black and racially minoritized community led organisations and groups with their community assets (physical space, organisations, and people). We use social action, community enterprise development, participatory learning & skills development, and next generation leadership initiatives.
About The Role
As a Ubele Programme Coordinator, you will be a member of the Community Wealth Building hub supporting the programme manager by overseeing administrative tasks, coordinating learning programmes, communicating with our partners ensuring resource availability for the project team from project inception to completion.
Main duties and responsibilities
1. Programme Coordination & Collaboration
Collaborate with the CWB Director and Agbero Programme Manager to coordinate the delivery of learning and training within Agbero2100.
Serve as the first point of contact for the Agbero2100 London programme, handling and redirecting enquiries as appropriate.
Maintain effective and ongoing communication with key stakeholders, ensuring their active engagement and interest throughout the programme.
2. Event & Training Coordination
Organise and coordinate events, webinars, and training sessions, ensuring logistics such as hospitality, room layout, equipment setup, and course materials are properly managed.
Liaise with consultants and the Communications Team and oversee the smooth running of all relevant webinars, workshops and events.
Develop and maintain accurate records of all learning and development activities, including tracking attendance and ensuring timely follow-up with participants.
Coordinate offsite events and support the Programme Manager in event planning and delivery.
3. Administrative Support & System Management
Work closely with learning and development partners to design, communicate, and implement administrative procedures for both in-house and external training courses.
Establish and manage systems and procedures to ensure the efficiency and effectiveness of Agbero 2100’s learning development services, including managing programme information securely.
Maintain accurate documentation and processes for all programme activities, including contracts, agreements, and purchase orders.
Coordinate programme data with stakeholders and support the Programme Manager with information collection for decision-making.
4. Data Collection & Impact Reporting
Collect, collate, analyse, and share both qualitative and quantitative data to measure and showcase the programme’s impact.
Ensure evaluation forms are completed and returned for each session/event, contributing to learning and development needs analysis based on feedback.
Support the CWB Programme Manager in preparing regular and ad-hoc reports and maintaining accurate records of data collection methods and analysis techniques for future reference.
Adhere to data privacy, confidentiality, and security standards in managing sensitive programme information.
5. Stakeholder & Partner Management
Develop and maintain productive working relationships with external training providers and partners.
Coordinate the work and meetings of programme stakeholders and partners, including minute-taking and maintaining positive relationships with the Communications team.
Gather partner agreements, consultancy agreements, and contracts, working with Agbero Programme Manager and finance to issue invoices and chase outstanding payments.
6. Financial & Resource Management
Raise purchase requisition orders, track payments for training providers, and ensure timely processing of payments.
Manage and maintain the programme’s training calendar, ensuring full completion within targeted timescales and timely updates to the Programme Management team.
7. Inclusivity, Health & Safety, and Compliance
Promote a workplace culture of respect, dignity, and fairness, challenging all forms of discrimination and prejudice.
Comply with the organisations safeguarding policy and practice at all times and undertake trainings on safeguarding as required.
Maintain awareness of health and safety, complying with Ubele’s Health and Safety policies and procedures.
Ensure compliance with the Data Protection Act/General Data Protection Regulations (GDPR), maintaining confidentiality in all programme-related information.
8. General
To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
To attend relevant training to fulfil the requirements of the job.
To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements.
The client requests no contact from agencies or media sales.