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Closing in 7 days
World Cancer Research Fund, London (Hybrid)
c. £90,000 per annum
We are seeking a dynamic, experienced Director who will be responsible for the work of the charity within the UK.
Posted 2 days ago Quick Apply
Closing in 2 days
PEAS (Promoting Equality in African Schools), United Kingdom (Hybrid)
£29,800+ Competitive salary may vary depending on level of experience and cost of living variations between different locations.
Posted 4 weeks ago
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Age UK Hillingdon, Harrow and Brent, UB3, Hayes (Hybrid)
£30,000 - £34,000 per year
Posted 1 week ago
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Imperial Health Charity, W2, London (Hybrid)
*The starting salary for this role is £38,908 with the potential to progress based on annually reviewed performance.
We are looking for a Senior Volunteering Officer to help us explore and develop new approaches to volunteering within the NHS.
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Florence Nightingale Foundation, London (Hybrid)
£80,969 - £89,495 per year (subject to relevant experience)
Posted 1 week ago Quick Apply
Hireful Ltd, London (Hybrid)
£100,000 – £120,000 dependant on experience
Posted 4 days ago
CASPA, Bromley (On-site)
£27,300 - £30,030 per year (FTE)
Posted 1 week ago Quick Apply
English Rural Housing Association, SW1P, London (Hybrid)
£55k - £60k (+ £5,200 car allowance per annum)
Posted today
Page 8 of 15
London, Greater London (Hybrid) 0.9 miles
£37,000 per year
Full-time
Permanent
Job description

ABOUT THE ROLE

We are looking for an organised and proactive person who will lead the delivery team for our Grant Management portfolio and Process Hosting services. This involves ‘account management’, which means supporting groups as they scale, as well as oversight of the services. You will manage at least two Partnerships Managers, each with their own portfolio of groups, and be responsible for continuing to shape and refine the delivery of the service.

Many of our groups are at the beginning of their journey in impact or size. Our Grant Management service supports our groups through this journey, ensuring we understand their needs, finding practical solutions to support them to achieve their goals, ensuring contracts are delivered in line with agreements, supporting them with budgeting and advising where financial decisions need to be made. Our Process Hosting service is new but growing, and provides groups, coalitions and networks with crucial admin, governance and secretarial support suited to non-hierarchical structures. As the Senior Account Manager, you will be responsible for supporting groups and leaders facing complex dynamics and testing creative solutions to address their challenges.

This role combines customer service, impact-scaling support, account management, deep facilitation and team leadership. This role will be an integral part of the business, and your understanding of the service and what is important for our groups will support the growth of our business. You will report to the Head of Programmes and work closely with the rest of the Delivery team as well as other functions across SCN.

ABOUT YOU

This role would suit someone who is detail oriented and process-driven as well as skilled in relationship-building and facilitation. You will have an analytical approach, excellent attention to detail, and confidence in facilitating spaces, conversations and workshops.

You will be proactive, a creative problem-solver, an excellent communicator and confident in managing competing priorities. You will be keen to make an impact in a small team and be hungry for searching out opportunities to develop yourself and the business. We are looking for someone who is happy working on their own initiative with energy, enthusiasm and good humour. This role involves customer facing work so you must be comfortable with working with groups of people from varied backgrounds along with your work colleagues. 

You need to have a good understanding of how change happens within communities, grassroots groups and informal movements, particularly the role governance and admin play in the messy, interconnected world that is social change.

SKILLS & EXPERIENCE

Person specification includes: 

  • Demonstrable experience of working with clients or partners in a collaborative and flexible way. You must be able to build strong relationships with people from varied backgrounds and work with them to find practical solutions to emerging challenges. 
  • Experience of working with startups, early stage ventures, or supporting community groups to grow
  • Ability to facilitate meetings and group spaces, with an understanding of group dynamics
  • Experience of managing budgets
  • Experience of managing contracts successfully to completion, and managing emerging risks
  • Exceptional organisational skills
  • An understanding of grant giving and granting processes 
  • An exceptional attention to detail 
  • Experience in line management
  • Ability to manage various tasks at the same time, and capable of managing time effectively
  • IT literate
  • Experience of working within a team
     

Desirable: 

  • Experience building and/or managing a team 
  • Experience identifying trends to support product development and the shaping of services
     

We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role. 

KEY RESPONSIBILITIES

  • Account management (60%):

    You will manage several partner accounts, specifically those that are high profile or complex. For Grant Management, this involves:

    • Working directly with groups and movements to understand their needs and help them navigate challenges in their journey of scaling, e.g. governance, budget management, recruitment etc.
    • Facilitating monthly meetings with partners to build relationships, discuss emerging needs, and track progress on contracts with funders.
    • Liaising with funders on behalf of partners where needed.
    • Track grant budgets and support partners with risk management.
    • Ensure partners’ contractual obligations are met. 
    • Nurture relationships to help build positive, long-term partnerships.


    For Process Hosting, you would work closely with a Partnerships Manager to:

    • Advise on decision making that supports the group/coalition with their strategy and operations. This will range from advising on the business model, governance structures, funding opportunities, design and implementation on operational processes to support their mission.
    • Support the planning and management of governance related meetings.
    • Support with the processes around recruitment and voting.
       

    Lead on delivery of the Grant Management service (25%):

    • Develop and hold the processes and spaces needed to ensure smooth and consistent delivery across the Grant Management team.
    • Develop the service as we grow, thinking about how we can adapt the model of delivery to fit our purpose. 
    • Work across the team to input on how SCN can continue to improve and innovate. You will bring the key perspective from partners and support by providing feedback on their experience and needs to inform changes to systems and processes. 
       

    Management (10%):

    • Manage the Grant Management team (at least 2 Partnerships Managers).
    • Support the team’s delivery, set work objectives and development goals.
    • Ensure the team understands our purpose, how their work fits within that, and our ways of working and culture.
       

    Support the SCA and SCN team (5%):

    • Support internal activities and the development of the wider team that contribute to The Social Change Nest’s overall mission and strategy.
    • Collaborate with the team and bring new ideas that work towards team success.
Posted by
The Social Change Nest View profile
Join our team The Social Change Nest.png
Posted on: 27 September 2024
Closing date: 14 October 2024 at 09:30
Tags: Advice / Information,Communications,Finance,Project Management,Advocacy,Business Development,Customer Service,Operations,Accounting,Compliance / Quality,Information Management,Monitoring and Evaluation,Programme Management,Risk Management,Safeguarding,Community Fundraising,Grants,Governance / Management

The client requests no contact from agencies or media sales.