People Team Administrator Jobs in South Kensington, Greater London

This is an exciting opportunity to be involved in the day to day running of the first Night Shelter in the London Borough of Sutton since 2020.

You will lead the project managing an assistant and also overseeing venue leaders and a team of volunteers.

You will be first point of contact for guests and be main point of referral for external partners.

Our vision is to see people move on into more settled accommodation so you will coordinate the involvement of external partners and signpost accordingly.

As a Christian organisation faith is a key driver in all we do. The coordinator will have pastoral responsibility for venue leaders and volunteer and the shelter assistant. The coordinator will lead by example in prayer and Christian conduct.

It is an occupational requirement for the postholder to be a Christian

The Events and Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. They work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information. They update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.

Main duties and responsibilities (see recruitment pack for more detail)

• Organising events
• Improve and maintain website and online presence
• Administrative duties
• General support

About you

Essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite
• Excellent attention to detail
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills
• Professional, reliable and responsible
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
• A positive attitude to problem solving and finding new solutions

Benefits

• 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
• 5% Employer pension contribution
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Continuing professional development opportunities

How to apply:

To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.

Recruitment timeline:

Closing date: 10am, 02 December 2024

Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made. 

The successful appointment is subject to satisfactory written references and right to work checks.

Reporting to: Services Manager

Location: Midlands Home Working, with significant travel across the region

 Hours: Full-Time (37.5 hours per week)

 Salary: £25,000 - £28,000

Purpose: This is a varied role which involves networking and engaging with a variety of communities and professionals specifically across the Midlands. This is a great time to join us as we work towards our 2024-26 strategy to ensure more people across the country have access to our information and resources. You will have the opportunity to work across a range of exciting projects to include online groups, reaching out to diverse audiences, community outreach and presentation delivery. We would like the person appointed to take up the post in January 2025.

Key Responsibilities – the role will include but not be restricted to:

· Support, nurture and facilitate Online Arthritis Action Groups and Events.

· Organise networking opportunities and presentations.

· Attend local and national events as required.

· Create and retain relationships with localised contacts including community organisations and healthcare professionals.

· Help us implement our Equality, Diversity, and Inclusion Strategy by reaching out to diverse communities including Ethnic Minorities and Low-Income areas across the Midlands region.

· Support the development of our younger adult projects through researching and contacting organisations to ensure 18-40s are aware of our resources and information.

Networking

· Research and reach out to local and national networking opportunities across multiple sectors (community organisations, healthcare professionals, underrepresented communities).

· Nurture local relationships through meeting with and presenting to organisations.

Groups

· To organise and facilitate Online Groups including administration and promotion activities.

· Report on any relevant feedback with aims to improve the service.

· To assist with finding speakers.

· To understand and follow the Charity’s rules on confidentiality.

Other Activities

· Work with the Communications Team to keep social media and the charity’s website up to date with Groups and Events.

· Ensure administration is undertaken for all Groups and Events.

· Ensure Key Performance Indicators are kept up to date on the charity’s database (e-tapestry).

· Other tasks relevant to the level of this post may be asked of you.

· Attend our EDI Working Group meetings.

Location

The post will be located in the Midlands, working from home. Extensive travel across the Midlands will be an essential part of the role, which may require driving or using public transport. Therefore, owning or having access to a vehicle is essential. Monthly visits to the London office are required. Travel expenses will be reimbursed.

We particularly encourage applications from underrepresented groups and those with lived experience.

PERSON SPECIFICATION

 EXPERIENCE & SKILLS

Track record of community engagement: Essential

Excellent project management and organisation skills: Essential

Excellent verbal and written communication skills (including Microsoft Office and video conferencing): Essential

Excellent facilitation and presentation skills: Essential

Experience in researching potential partners and building relationships: Esssential

Experience of maintaining a charity database: Desirable

Experience of delivering course/ educational materials: Desirable

Experience of working as part of a small team: Desirable

Fluency in a foreign language (for example, Urdu, Punjabi, or Bengali): Desiarabl     

ATTRIBUTES

Excellent customer service and inter-personal skills: Essential                                 

A self-starter, able to work on own initiative where required: Essential             

Enthusiastic team-player with a can-do attitude: Essential                                 

Able and willing to travel extensively within the region: Essential                                     

Benefits

 As a valued member of our team, you will get:

· 25 days annual leave, rising to 30 days after five years, plus Bank Holidays and 3 additional days for our Christmas office closure.

· 7.5% employer pension contribution/2.5% employee contribution.

· 24 hour, 365-day access to the Employee Assistance Programme.

· Cycle to Work Scheme.

· Annual Eye Tests.

 How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.

Applications should be received by 5.00 p.m. on Thursday 28th November 2024 at the latest. We may close the job prior to the closing date subject to receiving sufficient applications. Therefore, applicants are encouraged to make an application as soon as possible.

First round of interviews will take place on Zoom on 5th December 2024. The second round will take place on 11th December 2024 at the London office. Reasonable travel expenses will be reimbursed.

Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We have an exciting opportunity for a Community Development Officer to join our team covering Essex. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About you

Desirably you will have some experience of working with vulnerable people, providing welfare, supporting, or caring for adults or young people who have support needs.

Additionally you may have experience of representing an organisation in the community.

You should have creative approach to problem-solving and finding solutions to issues that arise. It is essential you can build strong relationships and work effectively with a broad range of people.

How will you make a difference?

You will be responsible delivering a community focused project offering support to individuals and groups across the region.

You will facilitate engagement and collaboration and implement initiatives that foster sustainable development and improve the overall quality of life in the community.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

· 28 days annual leave plus bank holidays

· 5% employer pension & 3% employee contribution

· Salary sacrifice pension scheme

· Separate Life Assurance Cover

· Staff discount scheme including retail discounts, entertainment, holidays etc

· Discounted Gym Membership; Employee Assistance programme

· Supportive working environment fostering a good work/life balance

· Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: 5pm on 2nd December 2024

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.

The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.

About this role

The West London Service Delivery Executive will play a key role in the Service Delivery Team, supporting with the smooth running of our service, and creating a welcoming atmosphere for all clients, volunteers and visitors. The Smart Works London team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. Therefore, the role requires a candidate who is friendly, organised and hard-working, with strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.

If you’re passionate about supporting women and want to be part of an ambitious and supportive team, then this is an ideal opportunity for you. 

This is a fixed term maternity cover contract until October 2025. Due to the nature of the role, it cannot be done from home and the succesful candidate will be based full time in the West London Centre in Ladbroke Grove. 

How to Apply

Please head to our website to read the full job description and to submit an application through our recruitment system. 

You will need to submit a CV and a cover letter answering the following questions by 5pm on Sunday 24th November.

• Why do you want to work for Smart Works? (Max 250 words).
• What experience and skills do you have that makes you well suited to the role? (Max 400 words).
• In your own words, what do you think makes Smart Works an essential service? (Max 250 words).

1st interviews will be held online on 27th November and 2nd interviews will be in person at our West London centre on 29th November.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.

Full-time (or 0.8), based from home, with on-site activity that requires regular UK-wide travel. NDTi are happy to talk about flexible working.

About NDTi

NDTi has been working with communities, government, health, and social care professionals for over 30 years to ensure that people with disabilities of all ages are given choice and control over their own lives.

Our organisation exists to make change happen by celebrating what’s possible, supporting changemakers and building self-determination. Our work always focuses on wider life outcomes. We want disabled and older people to enjoy the same life course and opportunities as everyone else – education, paid work, a place of their own, fulfilling personal relationships and a chance to contribute to their communities.

Purpose of the role

As a member of the research and evaluation team, the Evaluation and Learning Lead is responsible for the development, co-ordination, delivery and impact of NDTi’s commissioned, grant and trust funded evaluation and learning work. The post holder will manage and deliver a portfolio of evaluation and learning projects and will contribute to wider programme activities as required.

The person NDTi appoint to this important role will:

• develop, lead and deliver evaluation and learning projects and act as liaison for staff and associates involved in delivery of NDTi’s evaluation work.
• identify and share learning and insights generated by our work, showcasing the team’s innovative approaches, partnerships and achievements.
• design and develop evaluation and learning methodologies and materials, maintaining a consistent and high-quality approach to R&E work across NDTi.
• maintain a steady pipeline of opportunities, negotiating, securing and project managing a range of evaluation and learning contracts.
• ensure that our evaluation and learning work is co-produced with a range of stakeholders, including people with lived experience.
• establish and maintain diverse networks, generating new contacts and work opportunities for yourself and others in NDTi.
• ensure that NDTi’s evaluation and learning work is impactful and influential.

Key activities

Delivering evaluation and learning projects

Day to day, the Evaluation and Learning Lead will project manage and deliver a portfolio of evaluation and learning projects ensuring that each is delivered on time, within budget and to the expected high standard.

Securing and managing contracts

• develop and invest time in nurturing diverse contacts, partnerships and relationships to ensure that NDTi’s evaluation and learning work has a significant and positive profile, influencing attitudes, and changing policy and practice in order to make society more inclusive.
• identify opportunities for, and lead on, the development of proposals and tenders to ensure delivery of NDTi’s mission.

Organisational and other responsibilities

• represent NDTi nationally, regionally, and locally in various networks and forums.
• ensure NDTi is presented as a values-driven, innovative and high-quality organisation that is up to date with policy and practice and delivers effectively.
• work proactively with colleagues and teams across NDTi.​

Success in the role

The person NDTi appoints to this role will:

live our values:

NDTi is built around our desire to improve the rights and lives of those who are often excluded from the opportunities in work, community, and life that many take for granted. You will share our values around rights and equalities, enable people with lived experience to be part of our work, and ensure that work is focused on really making a difference in people’s lives.

be innovative:

Bringing in new work through proposals, bids and grant applications is key to this role. The postholder will bring their expertise and connections to build the NDTi portfolio of work around ageing and older people so that it has a range of projects of different types, and clearly moves towards our strategic ambitions.

have external influence and impact:

We exist to create change and build evidence. You will be able to gather evidence, work with people and partners, and deliver work which influences positive change and has a tangible impact.

be organised:

The role will involve managing multiple projects and project teams and managing your own workload. Successful postholders will be able to work with a diverse and changing workload.

be flexible:

Understanding and accommodating of changing priorities and being supportive of other team members commitments and capacity challenges.

work well within a team:

The evaluation and learning lead will work as part of the R&E Team. They are expected to contribute to the development of the team and its work.

build partnerships:

Relationships are key, and the person who is great in this role will bring and build connections and generate positive working relationships across sectors that enables collaboration with a wide range of people from different backgrounds and perspectives.

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Work experience & qualifications

• At least four years of experience of delivering leading edge practice in relation to evaluation and learning activities (e)
• Minimum of two years’ experience of undertaking fieldwork on evaluation and learning projects in a related field including quantitative and qualitative data collection and analysis
• Demonstrable ability and experience of successfully tendering and applying for funding, developing and sustaining a viable pipeline of future opportunities (e)
• Experience of managing numerous and complex projects of varying size and length for different clients (e)
• Educated to degree level or with equivalent gained through professional experience and achievements (e)
• Values and behaviours
• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively reinforce NDTi’s values and behaviours framework at all times (e)
• You will challenge behaviours and attitudes that serve against NDTi’s values and inclusive culture (e)
• You may have personal experience of health or social services or being a family carer for someone, that you can bring to your role with NDTi (e)

​For more information please refer to the attached.

Tower Hamlets Community Connector

Job Title: Tower Hamlets Community Connector
Salary: £30,345 per annum (pro rata), including Inner London Weighting (30 hours/week: £24,276).
Hours: Part-Time, 30 hours per week
Contract Term: Permanent
Location: Open House, Bow E3, and across Stepney and Wapping Primary Care Network
Closing Date: 9 December 2024
Interview Date: 12 December 2024

About Us

Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.

About the Role

As a Community Connector, you’ll support individuals referred by the Stepney and Wapping Neighbourhood Mental Health Team, helping them engage with services and activities. Based at our MindTHNR office and the Stepney and Wapping Neighbourhood Mental Health Team, you’ll build strong relationships, understand individuals’ interests and goals, and connect them to appropriate opportunities.

This role empowers individuals with serious mental illness (SMI) by supporting them to achieve their aspirations, access local services, and address key wellbeing factors such as housing, employment, and social isolation. You will also help identify wider issues impacting their health and wellbeing, such as debt, poor housing, unemployment, loneliness, and caring responsibilities, ensuring a holistic approach to support.

Key Responsibilities

• Provide one-to-one tailored support to help individuals set and achieve personal goals.
• Act as a local expert, connecting people with community services and resources.
• Collaborate with multi-disciplinary teams and community organisations to create robust care pathways.
• Use tools like health coaching and motivational interviewing to overcome barriers and monitor progress.
• Advocate for inclusion and ensure access to welfare, legal, and community services.

If you are passionate about promoting mental health and wellbeing, have substantial experience providing 1:1 support, facilitating wellbeing groups, and collaborating with communities, and possess a strong understanding of the diverse needs and inequalities in East London, we encourage you to apply. Submit your CV and supporting statement outlining how you meet the requirements of the person specification and your interest in making a meaningful impact to  Bernadette Keane

Closing date for applications: 9th December 2024

Interviews: ongoing interviews until appointing   

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. Working in partnership with Macmillan Cancer Support, we have a new exciting opportunity for an experienced welfare benefits adviser to support to people affected by cancer and those who care for them. 

Role purpose:

• The Lead Welfare Benefits Adviser will lead and work with a team of advisers to provide welfare benefits advice, advocacy and casework for people living with cancer, their families and carers.
• The post holder will undertake casework to challenge benefit decisions including appeals, acting on behalf of clients where appropriate.
• The post holder will supervise and support the team of advisers to ensure their advice and information is effective and that clients’ incomes are maximised through benefits, grants, etc.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person at appointments at our offices, while telephone advice and video appointments can be done working remotely.

Main Responsibilities

• To provide welfare benefits advice and casework to people living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions, including appeals.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients through advocacy and negotiation.
• Lead and support a small team of advisers to ensure they work effectively
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval and statistical monitoring and report preparation.
• Make internal referrals or signpost clients as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button

Please note:  we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development

The purpose of your role

We’re looking for a Recruitment Coordinator to join our award-winning team to support delivery of our recruitment process to enable us to achieve our ambitious mission.

You will provide comprehensive administrative, candidate and project support to aid the day-to-day delivery of the Police Now Recruitment team. We’re responsible for recruiting and supporting a large pipeline of talented and diverse individuals across our three core programmes so it’s a fast-paced and varied role that involves working closely with candidates as well as our team. 

You will be dedicated to delivering an excellent candidate experience throughout our recruitment and onboarding process, as well as being the main point of contact for candidate queries via email, live chat and phone. You will be involved in a range of projects throughout the recruitment yearly cycle all focused on supporting candidates such as application screening and conducting compliance referencing and qualification checks for our offer holders. You’ll also be one of the core team members responsible for welcoming candidates to our assessment centres and facilitating the session to ensure it runs smoothly. 

Key responsibilities

• Candidate experience will be at the heart of all you do, and you will support the team with their work with candidates throughout the application journey. This will include screening candidate applications, contacting candidates for further information, and providing support throughout each stage of the process where required such as pre-assessment centre communication.
• You will be part of a team of Coordinators who maintain oversight of our busy inboxes and online live chat to respond to candidate queries. Together you will also facilitate assessment centres and support with running onboarding and attraction events. This will include organisation of events, managing booking candidates, preparing materials, delivering presentations and welcoming and being one of the main points of contact for attendees on the day, whether online or in person.
• Deliver key projects throughout the recruitment yearly cycle, including supporting with candidate onboarding checks, such as referencing and degree certificate verification, as well as monitoring progress through pre-employment checks and pre-academy learning.
• Monitoring and updating our applicant tracking system, preparing and sending candidate communications, updating templates, spotting trends and troubleshooting and resolving issues.
• Processing and dealing with invoices from external suppliers, ensuring that these are processed in accordance with organisational finance policies.
• Evaluating the success and impact of projects and making recommendations for future improvements.
• Working closely with the Recruitment Management team to identify areas of need and focus for that week, splitting your time across multiple teams/people as needed.
• Ad hoc duties to support our busy team including managing and updating team resources and materials.

Key Requirements 

• Motivation and passion for the Police Now mission, values, and working within the policing sector.
• Proven administrative experience, ideally in similar high-volume candidate-driven environment and/or supporting a large team.
• A confident communicator who puts candidate experience first and is comfortable delivering presentations to small groups with the ability to build relationships virtually.
• Proficient IT skills, specifically including confidence with Microsoft Excel, as well as general computer literacy including Microsoft Word, Outlook, PowerPoint and ability to develop knowledge and proficiency of Police Now’s applicant tracking and candidate management systems.
• Knowledge and understanding of the graduate recruitment sector. Experience in any recruitment environment, including facilitating elements of the recruitment and/or onboarding process would be advantageous.
• Be a strong team player, able to build relationships with a large team remotely to understand priorities and flex working style appropriately.
• Excellent interpersonal skills with a personable and approachable style to communicate well at all levels and with different stakeholders, and strong written and verbal communication skills.
• Ability to work independently with limited supervision and proactively respond to situations.
• There will be a requirement for set days to be worked within the office (approximately 2-3 days per week) or stated venues to support with the running and delivery of events, as well as infrequent travel nationwide. 

What you'll get from us

• A bright, airy and modern office in Zone 1. 
• Competitive salary of £29,000 - £32,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working. 
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development. 
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 28th November at 9am. We may decide to close the role prior to this date if we receive a high volume of applications, early applications are therefore encouraged.

The role is London based with requirements to travel to our London office approximately 2-3 days per week, travel to events will also be required.

Personal Assistant (P.A.) to Global & UK Communications Director

Contract: Permanent, Full Time, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:

Want to use your skills in administration, project management and communications to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as PA to the Director of Communications to join a team that is united to drive powerful and purpose driven impact in our communications that will lead to change for millions of people.

About the Team:

Join our Communications Team at WaterAid, where five dynamic disciplines unite to create powerful, purpose-driven impact! Our team spans Brand and Strategic Communications, Digital Content Experience, Creative Content, Strategic Planning, and Media & Talent, each bringing unique skills to amplify our mission. We're all about collaboration, creativity, and bold thinking, working together to drive change and share stories that inspire action. If you're passionate about teamwork and want to be part of a positive, strategic, and open environment, we'd love to hear from you.

About the Role:

As our organised and proactive PA to the Global & UK Communications Director, you will support the strategic and operational management of the Communications Department and ensure its smooth operation. In this role, you will provide seamless support to the Global & UK Communications Director and enhance the coordination across the Communications department. You'll coordinate critical projects, streamline processes, and foster a collaborative team environment, working independently and across teams to champion the department's impact across WaterAid. You'll also ensure efficient project management and information flow, helping the team operate at its best.

You'll also:

• Act as a trusted advisor to the Director on departmental actions and communications, enhancing responsiveness and accountability
• Manage the Director's calendar and communications to prioritise key tasks and deadlines
• Coordinate inputs for presentations, reports, and key documents for senior management and board meetings
• Organise departmental meetings, away days, and training sessions, ensuring smooth logistics and follow-up on actions
• Lead the development of a robust internal communications plan to showcase the department's impact across WaterAid

About You:

• Proven and substantial experience as an executive assistant or administrator for senior leaders in a complex organisation, demonstrating a high level of personal responsibility
• Strong organisational and project management skills, with the ability to handle multiple priorities and meet deadlines effectively
• Excellent collaboration and relationship management skills, balancing the needs of multiple stakeholders and managing priorities in a fast-paced environment
• High attention to detail and accuracy in producing written materials, including reports, presentations, and email correspondence
• Proficiency in Microsoft Office tools, including Word, PowerPoint, Excel, Outlook, SharePoint, and Teams

Although not essential, we also prefer you to have:

• Experience in a charity, marketing, or communications environment
• A genuine interest in international development and WaterAid's mission
• Formal training in project management

Closing date: Applications will close at 23:59 on December 01, 2024. Availability for interview is required week commencing 9th December online, and for second round interviews if successful week commencing 16th in person, at our Canary Wharf Office.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

• Salary: £36,517 FTE (pro-rated £18,258.50) in London, £32,328 FTE per annum (pro-rated £16,164) outside of London
• ​Hours: Part-time (17.5 hours per week)
• Contract: 12 months fixed term
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Closing date: 09.00, 26 November 2024
• ​Shortlisting date: 27 November 2024
• Interviews: 3–4 December 2024

About the role

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

About the job – Supporting a busy executive team, this includes: our chief executive officer, four directors, executive office manager and executive officer.

Responsible for the efficient and accurate performance of a range of executive office administrative tasks.

Support the executive officer to manage diaries for the executive team, including:

• scheduling meetings and managing internal and external colleagues’ expectations.
• liaising with staff and external contacts in order to schedule meetings.
• organise meetings to include compilation of agendas, circulating papers and producing notes.

Provide administrative support to the executive team as required, including:

• booking travel and sourcing meeting venues, catering arrangements etc
• providing admin support to steering groups and projects as and when required. This includes note taking and collation and maintenance of actions and decisions log
• raising and processing purchase orders and expenses
• support an inclusive culture at NCVO, that values diversity.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.15 per hour. £15.12 per hour on Saturday evenings

Hours: Various daytime, evening and weekend hours

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

• Maintaining the reception area and provide a welcoming environment
• Ensure new members are welcomed and introduced to a member of the youth work team
• Ensure Junior members leave sessions safely in the care of parents
• Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
• Deal with telephone enquiries, take and relay messages, screen, and direct calls
• Enter new members on to the membership database and collect entrance fees
• Ensure that any administration and paperwork is up to date
• Maintain the meeting room calendar
• Keep records up to date related to attendance, trips, events, and meetings
• Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

• Previous experience in managing or supervising a reception desk or entrance point
• Working in a customer-facing environment and dealing with the public
• The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
• The ability to diffuse pressurised situations while remaining calm and in control
• Great communication and interpersonal skills
• The ability to work on own initiative and as part of a team
• Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

In Your Corner are entering an exciting phase of growth, having recently converted to a charitable legal structure. After eight years of successful leadership, our founder is stepping down from their current post as CEO, and their position on the board. We are now looking forward to our future as a charity and seek a strategic leader with the passion to drive us forward. 

We are an award-winning social enterprise whose mission is to support young people to develop the emotional and relational skills that will support them to thrive, through combining non-contact boxing with evidence-based ideas from psychological intervention.  As a values-based organisation we're seeking someone with a commitment to our mission, vision and values; as-well as a solid understanding of youth work, mental health, or boxing/sport for change work and ability to use this to guide leadership decisions and actions. 

The CEO will lead IYC’s services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.

This role is part-time and will include occasional evenings to support core project delivery times and board meetings. Regular in-person working in Inner London locations for project visits and meetings is a requirement. However, other activities can be completed via remote working.

We welcome applications from first-time CEOs who feel they have the skills, experiences and vision for this role. We are committed to diversity and inclusion and positively encourage applications from under-represented communities and people with lived experience.

You can find all information, specifications and requirements within our role pack. Please note that all applications must be received by 23:30 on Sunday 8th December 2024.