People Team Administrator Jobs in South Kensington, Greater London
Parent & Carer Forum Manager
About us
Merton Mencap is a local independent charity supporting young people and adults with learning disabilities and autism and their families in the London Borough of Merton.
Our services and activities support young people and adults with learning disabilities and autism to learn life-skills for greater independence, take part in community activities and enjoy life. We support parents and carers and to have a voice, feel less isolated more informed, and develop networks with other parents and carers.
Our reputation as a leading local charity is driven by the professionalism of our staff and volunteers who are committed to making a real difference to the lives of local people.
About the vacancy
In this role, you will support a steering group of volunteer parents and carers who oversee the business of the Forums. Your excellent organisational skills will ensure parents and carers have a voice at key local meetings, plus you will arrange monthly events for parents and carers such as workshops with key local decision-makers. You will provide opportunities for parents and carers to develop their own networks of support through WhatsApp & social media, and oversee the publication of bi-annual newsletter. Each year, you will use your analytical skills to measure the impact the Forum is having on the lives of its members and recommend areas for development to the steering group, always seeking to improve the service and reach more families.
You will line-manage a Forum Administrator who will support you and the work of the Forums.
This important role forms part of our charity’s strategic offer to local parents and carers. You will join our senior team plus you’ll have the opportunity to contribute to the wider work of the charity such as by attending fun community fundraising activities, working with our partners, and enjoying our social events.
You will receive our mandatory training in safeguarding, health & safety, confidentiality, equal opportunities & diversity and mental health, plus more technical training including risk assessment and first aid.
Although not essential, we encourage applications from people with lived experience of learning disability and autism, such as parents and family carers. All our appointments are subject to an enhanced DBS disclosure and 2 satisfactory references.
More information
For more information about our Forums, visit our website
Supporting children, young people and adults with a learning disability and/or autism and their parents and carers to live full and rewarding lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for an experienced, enthusiastic, and organised Assistant Accountant with outstanding excel and book keeping skills, great attention to detail and a thorough understanding of all finance processes to join our friendly and hard-working Finance & Resources Team.
You will be responsible for:
- All end to end payment processes including supplier invoices, payment of grant transfers to overseas partners and staff expenses, including credit cards and prepaid cards
- Ensuring regular month-end journals are posted correctly, including bank interest, fees, monthly depreciation, cost accruals, accrued income and prepayments
- Completing month end reconciliations and supporting documentation
- Assisting with preparation of annual accounts and compiling supporting documentation for auditors
- Assisting with treasury management, updating the charity’s monthly cash holding position
You should have:
- A recognised accountancy qualification or be part qualified
- Previous assistant accountant experience in a medium-sized organisation
- Advanced excel skills
- Excellent attention to detail and accuracy across every aspect of your work
- A proactive, enthusiastic, flexible and open approach to engaging with colleagues, suppliers and supporters
- Ability to use your own initiative and make independent decisions
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.
Interview dates: 4th & 5th December 2024
Bringing life-changing action to people in crisis around the world
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Child Wellbeing Practitioner (CWP) Programme is part of this nationally funded programme and aims to train a workforce of new practitioners that offer help for common difficulties in children and young people, in particular CBT-informed evidence-based guided self-help for low to moderate intensity anxiety, low mood and behaviour problems, within a variety of community settings. In collaboration with University College London (UCL) as the degree awarding body, Anna Freud is recruiting to support the delivery of the course.
The Course Tutors will have responsibility for the development and delivery of one or two modules, ensuring all material concerning the module is up to date. The post-holders will also contribute to teaching sessions, and undertake marking and moderating of course assignments, personal tutoring and make other similar contributions to support the delivery of the programme.
We are looking for motivated and enthusiastic candidates with experience in child and adolescent mental health, alongside knowledge and experience of implementing CBT-informed interventions for low to moderate intensity anxiety, low mood and behaviour problems and experience in small group facilitation.
Location
Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH.
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Wednesday 27 November.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Friday 29 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Friday 6 December 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
This is an exciting new opportunity to join our Flight Operations team. The role will assist in the safe, smooth, efficient and reliable day-to-day running of LAA’s HEMS flight operations.
Reporting directly to the Chief Pilot the post holder is responsible for working collaboratively to ensure that the day to day flight operations function is executed in as efficient and effective way as possible. The role will require proactively working in close collaboration and liaison with colleagues from the aviation, non-aviation and clinical sectors of the charity.
We are looking for a person with an excellent working knowledge of UK HEMS flight operations. You will have experience in rotary / commercial or a similar organisation who is self-motivated and can work within a multidisciplinary team with high levels of accountability.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Royal Institution of Great Britain
The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world.
The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including over 1.5m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together.
About you
We are seeking an energetic, resourceful, and creative Fundraising Events Coordinator to join our team. In this role, you will proactively design and deliver engaging events that inspire and cultivate support for the Ri. You will collaborate with colleagues and senior stakeholders across the charity to effectively deliver a range of inspiring and special fundraising events that create both passion for our cause and memorable experiences that foster strong relationships with our donors.
As successful candidate you will have the ability to develop innovative event concepts that align with our organization's goals, oversee all aspects of event planning from budgeting to execution, design engaging and memorable event experiences, and respond to flexibly and constructively to changes and challenges.
Do you have:
- Experience of working in a customer relationship role in a charitable or corporate setting
- Experience of planning and delivering private events, ideally within patron, member or alumni schemes
- experience of event planning and exceptional interpersonal skills to build and maintain strong relationships
- Excellent written communication skills
- Ability to analyse data and produce reports
If so we'd love to hear from you!
Please review the full job description and person specification (download below), and click the apply button to submit your CV. Please also supply a supporting statement (no more than 500 words) explaining why you are interested in the role and how you meet the criteria set out in the person spec as soon as possible and by 10am on Monday 25 November 2024.
We plan to interview w/c 2 December but may interview as applications come in. We may also close the application process early if we have a strong field of applicants.
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.
We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.
As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.
Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:
· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions.
· Oversee the management of CLPE finances prudently to deliver excellent service within budget.
· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.
The person we are looking for will have:
· a formal accountancy qualification (ACA/ACCA/CIMA)
· amazing organisational skills and the ability to work and manage others under pressure
· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient
· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation
· knowledge of building management is desirable
· a willingness to engage, negotiate and hold suppliers accountable for quality service provision
A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Assistant
We’re looking for an enthusiastic and highly motivated individual to join our growing Individual Giving team.
Position: CE335 Individual Giving Assistant
Location: Homebased, UK, Nationwide
However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Full-time, 35 hours per week (flexible working available)
Salary: £26,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Dates: week commencing 16 December 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Individual Giving who is responsible for cause related products, the Individual Giving Assistant will provide administrative, operational and marketing support for a range of activities across the year. You'll be an integral part of the team, supporting delivery across a variety of individual giving campaigns – such as postal mailings, digital advertising, telemarketing, eMarketing and Face to Face marketing.
This role gives you the opportunity to develop a knowledge of marketing and its application to Individual Giving Fundraising, including stakeholder communications and project management.
Key responsibilities will include:
· Day to day support in delivering campaigns to new and existing supporters
· Administrative support including raising POs, managing invoices and ensuring all costs are monitored
· Work with the wider team to identify opportunities to improve the supporter experience
· Assist with tracking performance by reporting on campaign results
About You
You will have experience working in the charity sector and/or within a marketing function and will have key strengths in:
· Organising and prioritising a busy workload
· Strong attention to detail
· Knowledge and interest in the charity fundraising sector
· General understanding of the marketing function
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Marketing, Fundraising, Communications, Marketing Assistant, Fundraising Assistant, Communications Assistant, Marketing Administrator, Fundraising Administrator, Communications Administrator, Admin, Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Associate Director of Finance & Operations
Job title: Associate Director of Finance & Operations
Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas.
Responsible to: CEO
Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time)
Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary.
Grade and Salary: GBP 65,000
Location: London, UK (Hybrid with at least 2 days in the London office)
Post: Full-time
Period: Permanent
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THE ROLE
We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.
You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.
MAIN DUTIES AND RESPONSIBILITIES
Financial Management
You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including:
- Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable.
- Month-end and year-end closing procedures.
- Ensure compliance with accounting standards and regulations.
- Lead the budgeting and forecasting processes, managing cashflow.
- Oversee payroll processing and reimbursement procedures.
- Analysis of financial data and preparation of reports for leadership review.
- Set standards for programme staff on financial budgeting and reporting
- Stay informed about changes in accounting regulations and best practices.
- Lead the improvement of finance and accounting processes and systems.
- Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102.
- Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC).
- Lead on regular internal audits and apply learnings in improving systems.
- Lead on fraud and corruption prevention and response, and cyber security.
- Work with SLT and business teams to prepare UK and overseas regulatory annual reporting.
- Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT.
Operational Delivery
You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role:
- Provide administrative support to the Operations, IT functions of the organisation.
- Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
- Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works.
- Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies.
- Lead on policy review, updates and roll out.
- Maintain RedR’s risk register and ensure its regular review throughout the organisation.
- Leading a robust approach to data security.
- Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field.
- Actively engage in the Senior Leadership Team.
- Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings.
People & Culture
- You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner.
- Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members.
- Supporting a positive and healthy working culture across the organisation.
- Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management.
- Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation.
- Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes.
- Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality.
RedR UK Leadership
- Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives.
- Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy.
- Lead on change management and strategic initiatives for RedR.
- Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied.
- Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations.
- Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement.
Key competencies
Achieving Results:
- Operationalises strategy decisions to make significant gains.
- Leads major initiatives to streamline operations, enhance productivity, and ensure best practice.
- Drives the adoption of best practices, constantly seeking ways to improve operational excellence.
- Considers wider implications of decisions to ensure comprehensive results.
Engaging with Stakeholders:
- Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation.
- Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes.
- Senior representation of the organisation with stakeholders.
Humanitarian Learning Principles and Practices:
- Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.
- Promotes a culture of continuous learning and adaptation within the organisation.
- Promotes a culture of well-being and duty of care.
Managing Projects:
- Thinks ahead to long-term goals while maintaining focus on present tasks.
- Leads the planning, analyses, implementation, and evaluation of projects and initiatives.
- Creates and supports flexibility through quick adaptation to change.
Demonstrating Leadership:
- Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity.
- Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values.
- Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed.
Technical Expertise:
- Masters comprehensive technical expertise.
- Directs integration of technical skills.
- Applies rigorous technical standards ensuring exceptional quality.
PERSON SPECIFICATION
Essential
- Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles.
- Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people.
- Proficiency in data analysis with a keen understanding of performance and operational metrics.
- Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states.
- Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies.
- Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel.
- Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
- Exceptional people management skills in international contexts.
Expected Interview Dates
First Interview: Week of 25 November 2024
Second Interview: Week of 2 December 2024
What We Offer: Your well-being, our priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include:
-
23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
Could this be you?
Please send your CV and one-page cover letter. We will be hiring on rolling basis.
The Customer Care Representative plays a vital role in furthering Toynbee Hall’s mission to eradicate poverty and improve financial well-being. By providing high quality customer service both in-person and through digital channels, this role serves as the crucial first point of contact for individuals seeking debt advice. The representative’s ability to conduct initial assessments, manage referrals, and handle client interactions with empathy and professionalism directly contributes to empowering clients to take steps towards long-term financial stability. This role is essential in ensuring an accessible, supportive service that aligns with Toynbee Hall’s commitment to building a fairer future and addressing inequality in our community
An understanding of safeguarding principles is beneficial, as the representative must ensure the safety and well-being of clients and demonstrate a willingness to further develop this understanding.
The team create a seamless experience for both clients and advisors. Their collaborative spirit and commitment to exceptional service make every day an opportunity to learn and grow. Plus, they know how to have fun while we work. Join them in making a real difference in the lives of those they assist, all while enjoying a supportive and dynamic work environment.
Scope of role
The Customer Care Representative is responsible for delivering exceptional face-to-face customer service to individuals seeking debt advice support.
Key Responsibilities
- Client Service Excellence
- Initial Assessment Management
- Information Management
- Document Handling
- Multi-Channel Communication
- Referral Coordination
- Complaint Resolution
- Performance Targets
- Team Collaboration
Please download the full Job Description for more details.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
How to apply
Please apply through our website. Please note: we will not accept CV’s only and applications with missing information will be automatically rejected.
Closing date for applications: Thursday 28th November 2024
The client requests no contact from agencies or media sales.
ABOUT INQUEST
Founded in 1981, INQUEST is the only charity providing expertise on state related deaths and their investigation to bereaved people, lawyers, advice and support agencies, the media and parliamentarians. Our specialist casework includes deaths in police and prison custody, immigration detention, mental health settings and deaths involving multi-agency failings or where wider issues of state and corporate accountability are in question. You can find more information on our website, particularly on our Campaigns, and Media Release webpages.
ABOUT THE ROLE
We are looking for a Project Assistant to support INQUEST’s National Lottery Heritage Fund project, Unlocking the INQUEST archive: memorialising death and resistance. This project encourages engagement with the INQUEST archive and memorialises state-related death and resistance through creative outputs including: 12-month consultation, artist’s residency, banner making, small scale events, archival research, film screenings and a podcast series.
Organised, motivated by logistics, system-orientated, able to react efficiently to pressure, change and multitasking, the ideal candidate will possess outstanding communications skills necessary to liaising with a varied audience, including bereaved families and other key project stakeholders. They will be experienced in handling telephone calls, email correspondence, administration systems, and key IT software packages. Working closely with the project manager and project staff, they will support all components of our heritage project, including organising events and travel, liaising with key stakeholders, project social media and general administration. The candidate must be committed to the values of INQUEST and to anti-racism and anti-discrimination.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Corporate Fundraiser to be an integral part of our Corporate Partnerships and Fundraising team.
The team comprises a Business Development Manager, Corporate Partnerships Manager and Corporate Partnerships Officer who are focussed on recruiting and supporting the 140 plus partners who provide volunteers and funding for the reading programme, and a Trusts & Foundations Fundraiser with a focus on raising funds from family trusts and foundations.
Reporting to our Chief Executive and working closely with the Corporate Partnerships team (CPT), Trusts & Foundations Fundraiser and Communications team, you’ll generate income from existing and new corporate trusts and foundations and develop and manage our fundraising plan for corporate fundraising, including charity of the year and employee fundraising/giving. You will generate income from these sources to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.
This is a new role within Chapter One and is an opportunity for you to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter, have high standards for yourself and others and will thrive in working with a range of funders and partners on a daily basis.
For details of the key responsiblities of the role, and the kinds of expereince, skills and attributes we're looking for, you'll need to download and read the attached job description.
About Chapter One
Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most.
Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.
You can learn more about our work by visiting our website, and looking at our videos and social media channels. Do also have a read of the About Chapter One recruitment pack that is posted with this ad.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please submit a CV (maximum 2 A4 sides) and covering letter. Your covering letter (maximum 1 side of A4) should:
1) Detail your relevant experience, including clear examples.
2) Tell us about a relationship or partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Recruitment timeline:
First round interviews: Friday 29th Nov
Second round interviews: Thurs 5th Dec
The client requests no contact from agencies or media sales.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
The candidate will lead on the MAPPS II study with oversight from the Head of Data & Evidence. MAPPS is a global research study that identifies and addresses the barriers and gaps in obesity care in health systems across countries. The in-depth knowledge and insight gained can be applied to inform policy reform and achieve global milestones – with the ultimate goal of improving access to obesity care for all.
MAPPS II is an enhancement, extension and update of our first MAPPS study (which was undertaken in 2018 -2019), that will span 3 years (2024 – 2027) and feed into global campaigns and upcoming global milestones. Key components of the project include research, convening, dissemination and coalition building.
Desired skills –
- An advanced university degree (Master's level or above) in a health-related field from an accredited/recognised institute.
- Experience in conducting primary and secondary data collection from different sources alongside the ability to analyse both quantitative and qualitative data.
- The candidate should be a strong team player who can work responsively, proactively and flexibly with a high level of attention to detail.
- Excellent research and interpersonal skills
Required -The candidate should have the right to work in the UK and able to travel internationally.
The client requests no contact from agencies or media sales.
Do you have what it takes to engage, inspire and enable thousands of students across the UK, to take action to welcome refugees to the UK?
STAR is looking for an enthusiastic and energetic individual with great communication skills and experience of running a student society or similar. You will work with the Student Network Manager to provide support to STAR group leaders based at universities and colleges across the country, helping them to set up and run their groups, organise engaging events, coordinate creative campaign actions and keep them up-to-date with what’s happening across the network and in UK asylum policy. You’ll also be involved in organising national events and training.
Do you want to make a real difference and gain a huge variety of experience, including campaigning, volunteer management, communications and events organising? Then this is perfect role for you.
STAR is committed to operating as an equal opportunities organisation. We particularly welcome and encourage applications from people with refugee backgrounds.
The closing date for applications is Friday 29th November at 9am
NB: To apply, please head to our wesbite and complete the application form attached and return it to us. For more details, see the job description.
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Background information about Student Action for Refugees:
Student Action for Refugees is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. Set up by students at the University of Nottingham in 1994, we are an inclusive network with UK students, students from refugee backgrounds and international students working together to make change.
We are a membership charity and the members are STAR student union society groups. A small staff team train and support the network and lead on national projects, campaign and advocacy work.
People who arrive in the UK after fleeing war and persecution face many challenges in both claiming their right to asylum and in building new lives. Challenges that result from a hostile policy environment, negative public attitudes, unhelpful media narrative, a lack of access to services and barriers to higher education.
Our network of STAR student societies and activists is creating a more understanding, just and welcoming society. We do this by: providing practical support and connecting communities through local and national volunteering activities; improving access to university; campaigning for policy change; learning and sharing information about asylum and the lived experience of refugees to shift the narrative.
Impact: Last year, our network of STAR student groups spanned 39 universities and were run by 213 student leaders. We supported 741 refugees and people seeking asylum in 30 community projects and hosted 345 events to train & inform people about asylum and community projects and hosted 345 events to train & inform people about asylum and refugees
Together we:
● Campaigned for the right to work for asylum seekers, an end to immigration detention, improved refugee family reunion rights and improved access to university and more.
● Volunteered in partnership with 21 local charities recruiting 323 STAR student volunteers for 30 projects supporting 741 refugees – providing academic support for volunteers for 30 projects supporting 741 refugees – providing academic support for children, English conversation clubs, sports clubs, fun community events and more.
● Organised events, providing a platform for experts by experience, academics, activists and organisations, to inform about asylum and the experiences of refugees.
● Supported universities with scholarship development, 289 activists to campaign for Equal Access at their institutions, and we provided information and advice to prospective students and university staff.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
Your role in our mission…..
We are looking for a Philanthropy & Partnerships Coordinator to join our Philanthropy and Partnerships (P&P) team, providing essential fundraising and administrative support and helping to build key donor relationships.
The P&P team focuses on creating and sustaining meaningful partnerships to drive income, awareness, and influence for Marie Curie, working closely with high-value supporters, charitable trusts, companies, and special events. This role suits a confident relationship-builder able to communicate effectively across diverse audiences. Responsibilities include processing income, managing donor correspondence, and supporting P&P's fundraising goals.
This is a great opportunity for someone looking to take their first steps into the world of Philanthropy and Partnerships!
Responsibilities include:
Processing financial data and maintaining accurate supporter records
- Supporting on stewardship activities, including donor communications
- Supporting senior leadership requests for P&P
- Assisting in marketing content creation and stewardship activities, including events like the Great Daffodil Appeal
- Managing key inboxes and team support requests
- Participating in internal working groups
- Providing excellent service to the public and encouraging support
- Using the fundraising database to manage relationships
- Following Marie Curie policies and GDPR compliance
Skills for the Philanthropy & Partnerships Coordinator:
- Strong Communication Skills: Ability to engage and build relationships with a diverse range of stakeholders, including senior management, donors, and partners.
- Organisational Skills: Demonstrable ability to prioritize tasks, manage multiple responsibilities, and maintain meticulous attention to detail.
- Financial and Data Management: Experience with financial data processing, banking, and reconciliation, ensuring data accuracy and compliance with organisational policies.
- Fundraising or CRM Database Proficiency: Experience using databases to manage supporter records and relationships (preferably a fundraising or CRM system).
- Customer Service Orientation: Dedicated to providing an exceptional supporter experience, both internally and externally.
- Creativity and Initiative: Proactive in identifying and solving problems, with the ability to adapt and innovate.
- Team Collaboration: Ability to work effectively as part of a team, supporting colleagues and contributing to shared goals.
- This role offers a great opportunity to contribute to Marie Curie's mission and expand your skills within a supportive team environment.
Please see the full job description here:
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: 24th November 2024
Salary: GRADE C £20,821 - £22,088 + London Weighting (where applicable)
Contract: Full time, permanent
Based: Fully Remote, UK based or based at any of our offices
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Benefits you'll LOVE
Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023.
It’s been a successful couple of years for PCR’s Events & Community team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24. Now’s an exciting time as we’ve recently expanded the team, whilst refreshing our structure and roles to make priorities clear and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team.
We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship-building skills and a love of creating great supporter experiences are essential. A big part of this role is project managing PCR’s fundraising activities, including virtual and third-party challenges. This requires a proactive approach, an eagerness to learn and a readiness to get stuck in with a positive attitude, as well as some experience of leading a project yourself in the past. You will work closely with the Virtual & Challenge Events Manager, existing Events & Community Officer/ Executives, and the whole team – sharing best practice, learnings and supporting each other to reach and exceed our shared goals.
This role will focus on virtual & challenge events activities but will get exposure to the full range of our events & community fundraising portfolio for your development and interest – and you will receive the training and support needed to succeed!
Key Responsibilities
Event management and delivery
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Lead the delivery of the fundraising activities you are working on, keeping an eye on objectives, budgets and the bigger picture to ensure that opportunities to improve and maximise fundraising are seized.
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Create and follow action plans for your projects, taking responsibility for processes and delivery of tasks on time.
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Maintain strong working relationships with suppliers and third-party organisations.
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Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer.
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With the support of the team, analyse results based on KPIs & feedback, and proactively suggest changes & improvements.
Stewardship
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Lead on delivering PCR’s supporter journeys for your projects, providing a high level of stewardship with an understanding of the connection between engagement and the income & awareness raised for PCR.
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Lead on relationship management as required for the fundraising activities you are working on.
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Carry out regular stewardship tasks including content delivery, the management of stewardship tools (e.g. Mailchimp, GivePanel & Kudosity) and responding to supporter queries via all channels. Plenty of training on tools will be provided!
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Collaborate with the team on the upkeep of supporter journeys, using feedback & data to spot opportunities for constant improvement of fundraisers’ experience with PCR and motivating them to raise more and remain loyal supporters.
Marketing and Recruitment
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Work with the Events team managers and external marketing consultants to create effective marketing plans and lead on their implementation, making best efforts to hit acquisition targets for the fundraising activities you are working on.
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Create & deliver marketing plans and assets which are tailored by a good understanding of our existing & target audiences.
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With the support of team managers, track and analyse marketing performance to proactively suggest improvements.
Administration and Database
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Manage stock fulfilment, sending merchandise to supporters and replenishing materials as required, ensuring high quality, good value and an appropriate & creative application of PCR’s brand.
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Carry out participant data processing, income processing and budget management tasks as required, including coding, database administration, paying invoices and tracking income & expenditure in logs.
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Ensure your fundraising activities are delivered in line with fundraising law & regulations and PCR’s policies.
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Take an active role in training & webinars to improve your knowledge of the database and compliance requirements.
Strategy and Development
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Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach.
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Contribute to team strategy and budgeting work, working with Events team managers to create exciting plans.
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Lead on relevant projects to improve the Events team’s infrastructure, stewardship, content, processes & compliance.
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Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager!
Teamwork
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Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
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Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.
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Plan with the team to be flexible in busy times, working together to meet planning and stewardship requirements, and sometimes getting involved with other projects and tasks across the Public Fundraising team.
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Attendance will be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would be a keen learner and a great team player, with:
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Great project management skills gained from prior experience of owning & leading a project yourself, and an eagerness to develop into a more autonomous project manager.
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A willingness to get stuck in, a proactive attitude and lots of initiative.
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An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context.
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A good understanding of and interest in events & community/ peer-to-peer fundraising activities.
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A results-driven attitude and strong sense of personality accountability.
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Excellent communication and relationship building skills, including written and on the phone/ in-person.
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Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.
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Very good attention to detail, IT skills and ability to use a CRM database.
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A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice.
Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.
Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.
Transforming Research. Transforming lives.
The client requests no contact from agencies or media sales.