People Policy Officer Jobs in Charing Cross, Greater London

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour (50% professional rate for travel plus expenses)

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the Role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Please note this is a rolling recruitment campaign

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Job Title: Information & Advice Helpline Officer (Maternity Cover)

Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)

(Some flexibility with hours/days may be possible)

Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)

Location: This role operates from our office in Thornton Heath

Salary:  £8542.58 pro-rata from FTE of £25,627.74

Background to the Role

Do you have helpline or call centre experience?  Are you good at communicating on the telephone?  Do you enjoy helping people to find information and solutions to challenges?  Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.

Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card.  You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.

Main Duties (but not limited to)

• Providing information and signposting to callers to our Helpline and to people enquiring by email
• Entering new client referrals on our database and recording each new enquiry on our systems
• Supporting and supervising volunteers within the I&A Team
• This list is not exhaustive.

Responsibilities will include (but are not limited to)

• Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
• Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
• Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
• This list is not exhaustive.

CVs will not be accepted.

Closing date: 12pm, Friday 18th October 2024

Interview: Thursday, 24th October 2024

This post is subject to a Disclosure and Barring Service check.

You will be at the forefront of our mission, helping to change the narrative about young people who experience homelessness in the UK. 

You should have experience of securing press coverage and be comfortable delivering engaging and relevant stories for the media. 

You will be at the forefront of building EveryYouth's youth engagement function which aims to give marginalised young people a voice to share their experience and stories. Alongside this work you will maintain and uphold strict safeguarding and GDPR practises. 

You will work with a team to maintain EveryYouth's website and newsletter and oversee EveryYouth's social media content and delivery. 

Finally, you will think strategically about the direction EveryYouth is taking with our external communications, and measure and evaluate our work against agreed KPI's. 

We are looking for someone who is ambitious for the future of every young person, and who relishes the challenge of presenting marginalised young people in a positive, uplifting way, going against the longstanding norms. You should have an incredible eye for detail and enjoy working with a small, but highly collaborative team.

EveryYouth prides itself on ‘doing charity differently’ and you’ll be excited about the opportunity to join a new charity with a start-up mentality where your ideas can help shape the future of the organisation.

If you're looking for a role where your skills, passion, and dedication will come together to create a brighter future for young people, we encourage you to apply. Join us at EveryYouth and be a part of something truly extraordinary – together, we can help Every Youth reach their full potential.

Essential Experience, Skills, Knowledge and Attitude

• Experience of placing stories in broadcast and/or print media.
• Able to develop strong relationships with the media.
• Excellent written and verbal communication skills.
• Experience managing social media accounts, website and email marketing systems
• Excellent attention to detail.
• Pro-active and positive, with a creative approach to problem solving.
• Highly organised with the ability to manage conflicting demands.
• A strong commitment to EveryYouth’s mission, vision and values with a passion for making a significant and strategic difference to the lives of disadvantaged young people in the UK.
• A desire to shape the future culture of an organisation.

Desirable Experience, Skills, Knowledge and Attitude

• Experience of working with vulnerable young people to share their stories
• Experience of securing and delivering media appeals
• Excellent design and video editing skills.
• Line management 

Job Title: Global Director of People, Culture and General Counsel

Location: Remote; this role sits within our Global People & Culture Team, which provides leadership and partnership to all of our teams in Europe, Australia, Asia, and North America and we welcome applications from candidates in the locations we have staff in (India, Australia, UK, Spain, France, Sweden, Germany, US).

Reports to: Executive Director

Employment type: Full-time (non-exempt in the US)

Hours per week: 35-40 hours (depending on local employment laws)

Compensation: Salaries at CPI are non-negotiable to counter inequity; starting salary based on  10+ years of experience and region of residence (to match our current 2024 salary bands)

Closing: October 2, 23:59 Central Daylight Time

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.

We are a small organisation, but our global footprint is expansive. Along with the Europe team, we have a team in Australia/ Aotearoa New Zealand, Asia and North America. We are all aligned by the Global Hub operational team who provides people & culture, operational, finance, and communications partnership across the regions.

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

Position Overview: 

At CPI, we believe that our people are at the heart of our success. We are looking for a Global Director of People, Culture, and General Counsel who will champion a people-centred approach to drive our organisational culture, foster development, and prioritise diversity, equity, inclusion, and belonging (DEIB). In this dual role, you will lead our global HR function, supporting employee relations and engagement, while also serving as our in-house legal counsel on matters related to policies, contracts, global operations, and employee relations across our international footprint. 

Our belief in diversity, equity, inclusion, and belonging (DEIB) is not just a buzzword - a core part of our mission. We seek a director who not only shares this commitment but also embodies it in their leadership. This role will be crucial in shaping our DEIB initiatives, driving strategic people and culture efforts. This is a critical role to ensure that CPI continues to be a place where people thrive, feel valued, and supported.

Key Responsibilities:

• Global People & Culture Strategy:

  • Oversee the development and implementation of CPI’s global People & Culture strategy, ensuring alignment with CPI’s mission, values, and organisational goals.

  • Lead the advancement of people and culture systems, processes, and practices across all regions, fostering a sense of belonging across all.

  • Partner with regional leaders to tailor strategies that reflect local contexts while maintaining global consistency.

  • Align the people and culture strategy with CPI’s overall strategic goals, ensuring that the organisation’s talent and culture are key drivers of its success.

• Employee Experience and Engagement

  • Lead efforts to enhance employee engagement and well-being across all CPI regions, fostering a positive and inclusive work environment.

  • Oversee talent management strategies, including recruitment, retention, and succession planning, ensuring we attract and retain top talent.

  • Oversee the entire employee lifecycle, ensuring a positive experience for all CPI employees, from onboarding to offboarding.

• Strategic DEIB Leadership

  • Lead and enhance our global DEIB strategy, embedding it into all aspects of CPI’s operations and culture.

  • Serve as a senior advisor to the executive team on DEIB matters, providing insights and strategies to promote an inclusive culture.

  • Cultivate a supportive and inclusive work environment focused on staff well-being and psychological safety.

  • Drive change management efforts, particularly in building robust DEIB and people and culture infrastructures.

• Legal Counsel

  • Provide legal counsel on employment law, contracts, global operations, and labour issues, ensuring compliance across CPI’s international operations.

  • Manage risk by providing strategic legal advice related to global policies, contracts, and employee matters.

  • Ensure that all legal documentation and contracts are aligned with CPI’s values, ensuring ethical and equitable standards are maintained across the organisation.

  • Serve as the primary point of contact with external law firms across multiple regions, ensuring effective coordination and management of legal matters worldwide. 

• Organisational Development and Policy Creation

  • Lead organisational development initiatives that promote growth, learning, and adaptability within our teams.

  • Create, review, and update global People and Culture policies and procedures that align with local labour laws and best practices across different regions.

  • Regularly assess the effectiveness of organisational structures and recommend adjustments that support CPI’s long-term goals.

• Leadership and Collaboration

  • Continuously innovate and improve CPI’s People & Culture practices, drawing on global best practices and emerging trends.

  • Collaborate with global teams to assess the effectiveness of our People & Culture ensuring our People & Culture initiatives are aligned globally and culturally relevant locally.

  • Collaborate with regional and global teams to ensure alignment and cohesion across different offices and cultural contexts.

  • Build and nurture cross-functional partnerships to drive strategic initiatives that enhance both organisational culture and operational effectiveness.

The person we are looking for will:

• Have 10+ years of experience of People & Culture and DEIB experience, particularly in the non-profit/charity/social impact space. 

• Hold at least 5 years of experience in a legal counsel or similar role, advising on HR-related legal matters.

• Possess a Juris Doctor (JD) and be licensed to practice law in at least one U.S. jurisdiction.

• Have significant experience in nonprofit law, including the development, review, and negotiation of contracts, compliance with relevant regulations, and governance.

• Be a people-focused leader with strong interpersonal skills and a passion for fostering positive, inclusive workplaces.

• Be committed to actively cultivating a culture of equity, inclusion, and belonging in the workplace.

• Have a track record of successfully developing and implementing people strategies that align with organisational goals.

• Be a strategic thinker with the ability to balance day-to-day HR responsibilities with long-term cultural and organisational development goals.

• Have experience working in a global organisation, with an understanding of the complexities of international organisations, labour laws, and HR practices.

• Possess excellent problem-solving skills and the ability to provide sound legal advice in complex situations.

• Exhibit flexibility and adaptability, with the ability to navigate change and lead in a dynamic, fast-paced environment.

• Have high integrity, with the ability to hold confidential information and conversations tightly.

• Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations with directness and kindness at all levels of the organisation. 

• Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance

• Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of.

Salary, Benefits, and How to Apply

At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable. Salary rises with experience, which includes work experience, educational experience, and lived experience.

CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals; employer contribution as applicable; 1,500 per year in dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure. We are a remote-first organisation and anticipate this position will require approximately 15% domestic and international travel.

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.

We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers. Your application will be anonymised for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by the closing date of October 2, 23:59 Central Daylight Time as the portal closes automatically and we will not be able to reopen it.

CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Background to the role

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.

Job description

Job Purpose

· To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.

· To a promote network services across the Boroughs to maximise their take-up.

· To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.

· To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.

Key Tasks

· To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.

· To develop shared working practices across the service network.

· To work closely with providers of similar services

· To work to agreed individual, team, and organisational objectives.

· To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.

· To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.

· To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.

· To collect monitoring information to enable the service to be evaluated.

· To provide support to services outside of normal working hours and occasionally attend sessions when required.

· To complete assessments

Quality

· To be familiar with and to implement Age UK East London’s policies and procedures.

· Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General

· To meet regularly with line manager for support, supervision, and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· The role reports to Caxton Hall Centre Manager

· Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.

Person Specification

Experience

Essential

· Experience of working on a one-to-one basis with marginalised groups

· Experience of running group activities

· Experience of keeping paper and electronic records and statistical data for monitoring purposes.

· Experience of providing kind, inclusive and high quality customer service

Desirable

· Qualified in Chair Based Exercises

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.

Desirable

· Working knowledge of other Community Languages

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

People skills.

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

Employment Details

Contract type

This contracted post is fixed term until March 2025 with the possibility of extension and is 35 hours per week.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based across East London.

Salary 

Between £28,840 and £31,930 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: 27th September 2024 at 5.00pm

1st stage interviews: Week commencing 7th October 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations. 

An exciting support role has become available in Maudsley Charity’s Grant Programmes team.

Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?

We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.

Maudsley Charity – Team Support Officer and PA

Location: Denmark Hill, London (and home working)  

Salary: £33,000 per annum, plus excellent benefits 

Contract: Permanent        

Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity. 

Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness. 

The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.

We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):

• Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
• 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
• Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.

Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness. 

Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.

How to apply

Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.

Ask Us Anything webinar: Friday 27th September 12-1pm

Closing date for applications: Friday 4th October 5pm

Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)

Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)

If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Charity People are honoured to be working in partnership with the wonderful National Literacy Trust who are searching for an inspirational and passionate fundraising leader to join as their new Director of Development.

"National Literacy Trust are on a mission to give children and young people from disadvantaged communities the literacy skills to succeed in life. This is a fantastic opportunity to join their senior management team and lead the fundraising and development strategy into an exciting new phase."

• Director of Development
• £85,000 - £90,000 Per Annum
• Permanent, 35 hours per week
• Reports to CEO
• 6 Direct Reports, leading a full department of 20
• As part of our flexible working policy, you will be free to work remotely for the majority of your time if you prefer. However, you will need to be able to be in London when required for events and in person meetings with partners and trustees, team planning days and other duties as part of our senior management team. This will be approximately two or three days per month on average and you will need to cover the cost of your travel.
• Excellent benefits including 28 days annual leave, plus bank holidays and Christmas closure, and generous pension contribution of up to 8%

The role

This key leadership role is at the core of a very successful and ambitious directorate, one that has seen some wonderful achievements across all income streams. This includes award-winning partnerships from the corporate sector, with partners including McDonalds, KPMG and The Premier League, in addition to a fantastic array of trusts and foundations, and strategic relationships with national bodies such as Arts Council of England and the Department of Education.

The Director of Development will continue our impressive growth trajectory and inspire a team of talented and ambitious fundraisers to success. You will work closely with the CEO and fellow members of the Senior Leadership Team, as well as being a key contact for delivery colleagues and programme leads.

About you

You will be an experienced and compelling leader, someone who can demonstrate a successful track record building and delivering fundraising strategies. You will need to show success in achieving income growth, and be experienced across several income streams, including managing strategic partnerships from the corporate world, working strategically with national bodies (e.g. Arts Council) and a deep understanding of fundraising campaigns. You will have exceptional communication skills across all audiences, including working at board level, and have an excellent understanding of financial planning and reporting. You will be a natural leader, who can engage, motivate and inspire the development department, and play a key part in building a strong and inclusive organisational culture, as part of our ED&I commitments.

"The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. We work directly with young people and their families, with the 5,000 schools in these communities, with nurseries, prisons, YOIs and through our teams leading community literacy programmes in 17 places in the UK facing the biggest literacy and poverty challenges. Our research makes us the leading authority on literacy and drives all our work. We are committed to becoming a more diverse and inclusive charity, better at listening to and working in partnership with the communities we exist to serve. Literacy is a vital element of action against poverty and our work changes people's life stories."

To apply

To find out more information and to register your interest, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up meeting.

Key Dates

Closing date: 12pm Monday 30th September
First round interviews online: Thursday 10th October
Second round in-person interviews: Afternoon of Wednesday 23rd October, in-person

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so that we can help ensure the application process works for you.

For over thirty years, we've recruited extraordinarily talented people into rewarding and vital positions on behalf of some of the biggest and smallest non-profit organisations in the UK and internationally. We also work in partnership with organisations that support diversity in the workplace, recognising the need for continual diverse partnerships in our work. We're proud to be the chosen recruitment partner for many Charities, Universities, Membership bodies and Institutes

About Us

The Independent Press Standards Organisation (IPSO) is the regulator of most newspapers, magazines and digital news sites in the UK. Through our work, we hold the press to account, protect the public when they need us and encourage high standards in the press, whatever the format, channel, or subject of the coverage. In joining IPSO, you will become part of a small professional, vibrant and fast paced organisation and contribute to building our reputation as a trusted and independent champion of high-quality press and online news.

About the Role

We are recruiting a Standards Officer to join our small and friendly Standards team.

The role of the Standards function is to monitor newspaper, magazine and digital publishers’ compliance with the Editors’ Code of Practice and to take action to address concerns about editorial standards, including by undertaking investigations into serious standards failures as necessary. It’s a busy team that coordinates closely with others at IPSO and outside the organisation, engaging with members of the public, journalists, and experts on a wide variety of subjects. Some recent issues that the standards team has worked on are reporting of sexual offences, suicide, major incidents, and domestic abuse.

As the Standards Officer, you will carry out a range of tasks, including analysing information drawn from complaints received by IPSO, supporting the annual statements process and engaging with a range of representative groups who have concerns about press reporting. You will work closely with the Head of Standards and other colleagues across IPSO.

About You

This is a role for someone who is interested in news and journalism, has excellent communication and analytical skills, and enjoys working with others to achieve a shared purpose. Candidates who demonstrate relevant experience will be given an opportunity to demonstrate their skills through a written exercise prior to short-listing for interview. This means that we can measure candidates’ relevant skills directly and make a fairer decision on which applications to take forward.

At IPSO we believe strongly in personal development. All new starters receive a full induction to ensure that they are ready to succeed in role. We are always looking for people who bring a different perspective and welcome applications from those with skills gained in another context that can be transferred to our work. Although no previous experience is required, a background in regulation or compliance may be an advantage.

There is a competitive starting salary of £33-£34K (subject to experience). In addition, we offer a comprehensive benefits package. This includes hybrid working (typically Tuesdays and Wednesdays in the office for most roles), 25 days annual leave plus bank holidays, season ticket loan, cycle to work scheme, a contributory pension scheme, life insurance, an employee assistance programme, private GP service and up to £60 per month towards gym membership or other healthcare/welfare benefit.

At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.

We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know that diverse teams allow for a more creative and productive environment, and we strongly encourage applications from a wide range of people regardless age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.

IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website.

Candidates are required to attach an Equal Opportunities Monitoring form, which can be found at on our website. Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions.

To apply, please read the full job description and forward your CV with a cover letter outlining why you are interested in the role and how you are suitable, along with the diversity monitoring form by 5.30pm on Tuesday 1st  October.

About the Role

The Global Alliance for Improved Nutrition (GAIN) is seeking a visionary and strategic financial leader to join our team as Chief Finance Officer (CFO). This executive-level role offers a unique opportunity to shape the financial future of an organization committed to tackling the global challenge of malnutrition. . In the face of increasing global challenges like COVID-19, the conflict in Ukraine, and worsening malnutrition and hunger, we are driven by our strategy to transform food systems for the benefit of the most vulnerable populations.

The Role

As CFO, you will play a pivotal role in our Strategic Management Team (SMT), providing financial leadership that aligns with our bold strategy. You will ensure that GAIN’s financial plans are robust, transparent, and meet the highest standards of probity, while also ensuring compliance with donor requirements for budgeting and reporting. You will lead GAIN’s finance team, providing the strategic direction necessary to support our ambitious goals.

This role can be based in London (UK), Nairobi (Kenya), or New Delhi (India), offering flexibility for the right candidate.

Key Responsibilities include:

• Strategic Financial Leadership: Provide expert financial analysis, strategic guidance, and sound financial management across GAIN. Lead the finance team to support the organization’s strategic goals.
• Corporate Finance: Develop and manage GAIN’s corporate finance activities, ensuring robust financial systems and processes that are user-centric and future-proofed for a growing organization.
• Budgeting and Reporting: Oversee effective budgeting and financial planning, supporting the development and use of KPIs, and ensuring transparency and value for money.
• Risk, Compliance, and Controls: Manage relationships with external auditors and ensure compliance with all relevant accounting standards. Oversee risk management, financial controls, and regulatory compliance.

Your Profile

The ideal candidate will have a distinguished career in finance, ideally within the non-profit or related sectors, and a proven track record at the Finance Director or CFO level in a multi-country context. Key attributes include:

• A recognised professional finance qualification (e.g., ACA, FCA, CPA).
• Extensive experience in strategic financial planning, budgeting, and managing financial operations in a complex, global environment.
• Strong leadership and team management skills, with the ability to lead a geographically dispersed team.
• Deep understanding of diverse regulatory environments, particularly those relevant to Swiss Foundations.
• Expertise in donor and project funding, FOREX, and cash optimisation in a non-profit context.
• Excellent communication skills, with the ability to engage with a wide range of stakeholders, including Board members, donors, and non-financial staff.

About our Offer

Why Join GAIN? This role offers the opportunity to lead the financial strategy of a growing and highly respected organisation with a global impact. As a member of GAIN’s C-suite, you will contribute to collective strategic decision-making and play a crucial role in driving positive change. If you are passionate about improving global nutrition, thrive in a dynamic environment, and are ready to take on the challenges and opportunities that come with this role, we want to hear from you.

Benefits

Competitive Salary: A competitive salary package will be offered, commensurate with experience and qualifications.

GAIN has a fair and competitive salary structure that allows for annual progression subject to good performance. In addition, GAIN offers a total of 37 days holiday per year (including annual leave, public holidays and additional office closure days), an attractive pension scheme and competitive insurance cover including health, travel and life assurance.

We are committed to the health of our staff, especially in these challenging times, and have developed a programme of wellbeing that includes flexible working, additional leave allowances, wellbeing days, mindfulness coaching and access to independent and confidential counselling.

For more information about GAIN, our work, and the impact we are making, please visit our website.

About GAIN

The Global Alliance for Improved Nutrition (GAIN) is a Swiss-based foundation launched at the United Nations in 2002 to tackle the human suffering caused by malnutrition. Due to COVID19, conflict in Ukraine and climate change, malnutrition and hunger have worsened significantly since 2019, reversing a decade of progress. There is growing recognition that our food systems need to change if we are to reverse these trends.

GAIN’s Strategy aims to transform food systems to make healthier diets from sustainable food systems accessible to all people and especially those whose are most vulnerable to shocks. By 2027, we aim to improve the access of 1.5 billion people to nutritionally enhanced staple foods, improve the access of 25 million people to healthier diets, and support positive food system change in 10 countries. This is bold and complex, and the only way to achieve this is to work together with partners including governments, businesses, and civil society at the country and global level. These goals, and the ways of achieving them, build on our twenty-year legacy of transforming people’s lives with improved nutrition through concerted action and effective policy change.

Our Working Culture and Environment

We provide a flexible working environment that includes a combination of home and office working opportunities through our global hybrid working policy. This encourages our staff to have a healthy work-life balance and increases staff motivation, enriches employee wellbeing, and improves performance and productivity.

All of our positions are based in one or more of GAIN’s designated offices as stated on our job advertisements. Successful candidates will be based in one of GAIN’s country offices and must have the existing right to live and work within a reasonably commutable distance of the relevant city / cities in which the role is advertised. Please note, that GAIN does not sponsor working visas and relocations. 

GAIN reserves the right to withdraw an offer of employment for candidates who are considered to ineligible under the above conditions during or after the recruitment process.

To apply, please go to our website and follow the links to Careers at GAIN.

This advert closes on 27th September 2024. Early applications are encouraged. GAIN reserves the right to close this advert early should we receive suitable candidates ahead of the closing date.

The Global Alliance for Improved Nutrition is committed to equality of opportunity and creating an inclusive environment where diversity is valued.  We are keen to reflect the diversity of our society at every level within our organisation and therefore welcome applications from talented and committed people from all backgrounds, representing the diverse societies we operate in.

Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

If you enjoy working with people from different walks of life and backgrounds and thrive on making a positive impact within local communities, then we would like to hear from you.

This role involves supporting the implementation of the resident involvement strategy and ‘Resident Voice’ activities to ensure their success, whilst ensuring resident scrutiny and influence is central to improvements and service delivery. You will plan and oversee a range of activities and events, whilst building relationships with both residents and staff to ensure the successful delivery of our resident involvement strategy. You will be also supporting the resident scrutiny panel to analyse performance information and carry out reviews of service areas.

The ideal candidate will have a strong background in working with local communities to achieve positive results, along with experience in housing, customer-focused service delivery, or administrative roles. They should possess excellent interpersonal, organisational, and negotiation skills, with a proven ability to prioritise tasks effectively. Strong proficiency in IT, exceptional customer service, and both written and verbal communication skills are essential, including the ability to convey information clearly, fluently, and concisely.

Job Purpose

• Support the implementation of the resident involvement strategy.
•  Drive the implementation and success of ‘Resident Voice’ activities ensuring resident scrutiny and influence is central to improvements and service delivery.
•  Plan and oversee a range of involvement activities and events
• Support the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
• As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident involvement strategy and buy-in from all staff, so you'll need to be someone who can build a great rapport with people.

We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.

In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Thank you for taking an interest in our Data and Insight Coordinator role. 

This role will be central to ensuring our data-driven approach aligns with our goals. You'll work closely with the Head of Evidence and Impact and colleagues across the organisation to:

• strengthen our data infrastructure,
• optimise programme evaluation,
• inform our fundraising and communications efforts, and
• advocate for policy changes that benefit young people.

We're seeking a passionate and collaborative data professional who is excited about using data to drive positive change. We are a small department and this role will help bolster capacity as we embark on an exciting period of growth with our new 2024-2027 strategy cycle. 

This role is perfect for someone looking to take a step up in data management, training & information sharing.

Khulisa’s new strategy is focused on evolving our delivery approach for lasting impact. This involved making significant changes to our programme delivery and operating model. This shift towards prioritising long-term outcomes and an evolved delivery approach requires an expert Data and Insight Coordinator who can play a central role in data management and analysis, systems development, MEAL (Monitoring Evaluation Accountability and Learning), and storytelling.

Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role and there will be opportunities for fieldwork e.g. conducting interviews, facilitating and moderating focus groups, etc. We can provide training and support to help you develop the necessary qualitative skills.

The ideal candidate is someone who is passionate about data and eager to contribute to our ongoing efforts to improve our data-driven approach. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non analytical backgrounds, and get a kick out of improving processes then get in touch.

If you're creative, solution-oriented, and enjoy working with diverse teams, we encourage you to apply. There has never been a more exciting time to join!

Please download the full application pack before applying. You can find further details on Khulisa's website too.

To apply, please share a covering letter addressing the abilities and skills within the person specifications, and a copy of your CV (no more than 2 pages) by 9pm, Sunday 20 October 2024 with us. 

Any applications without a covering letter will not be considered.

Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!

We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.

This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.

As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.

To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.

Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.

Equal Opportunities Employer

Positive      Collaborative      Ambitious

The role

Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?

We are looking for a Corporate Services Support Officer who will support our HR & IT functions.  You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases.  We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward. 

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.