People Assistant Jobs
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
River Church Ipswich is an HTB Network church plant in the town centre of Ipswich, which launched in September 2021 and has already grown quickly into a thriving resource church, with a congregation of more than 200, and three Sunday services.
The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and their lives around by moving into sustainable work or further education.
The important stuff
Salary: £25,213
Hours: Full-Time, Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Location: River Church Ipswich – we are an office-based organisation
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.
Application pack: Download our application pack for more information. Have a look at the Ipswich website to apply as we will not process applications through this page.
River Church has wheelchair access. Please feel free to contact the church for any enquiries regarding accessibility.
Key Responsibilities
Website
- Responsibility for maintenance and development of Resurgo’s website, delivering engaging content with a focus on dynamic visuals and videos, tailored to our different website audiences.
- Optimise user journeys across all Resurgo’s digital channels.
Partnership liaison and relationship management
- Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network.
Oversight of Spear Programme Spear
Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.
- As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education
Line management and training
- Manage the Assistant Coach, using a coaching approach to invest in their growth and development.
- Be line managed by River Church staff, locally, and by Resurgo, nationally, to support with the set-up and ongoing operations of the centre and report back on KPI.
Supporting River Church’s mission and ministry
- You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help the Assistant coaches to establish a strong presence at the church to build a network of supporters for the Spear programme.
- Ensuring the Spear programme is a key missional feature of the work of the church
- Work with the Head of Operations and Fundraising Assistant to prepare successful grant funding applications for Spear Ipswich, and provide timely grant reporting.
- Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on a team at one or more Sunday service) • Regularly pray for Spear, River Church, and in particular our Social Transformation work.
- Attending other River Church events and services, occasionally speaking and/or contributing as required • Ad hoc tasks and other project work.
Site management
- Liaise with relevant staff locally on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
Please apply on the website of River Church Ipswich. We will not process application through this page.
The client requests no contact from agencies or media sales.
Be the Spark Behind Unforgettable Events as RSPCA's Events Manager!
Love Animals? Love Events?
Join RSPCA and combine your passion for making a difference with your skills in event planning. They are searching for a creative and driven Events Manager to lead the charge on their much-anticipated Rockingham Rocks Festival and other fun, impactful events throughout the year.
What's in it for you?
Salary: £30,000 to £35,000 depending on experience.
Pension: 3% contribution to help you save for your future.
Time Off: 25 days of annual leave, plus 8 bank holidays, and 1 additional RSPCA Day.
Location: Remote/ Hybrid with travel as and when required.
This isn't just any job-it's your chance to create experiences that bring people together, raise vital funds, and change the lives of animals in need. The Events Manager will work closely with a supportive team, including the CEO, board of trustees, and community partners, to create events that resonate and inspire.
What you will be doing:
Making Magic Happen - Leading, planning, and delivering events that align with RSPCA's mission. From the Rockingham Rocks Festival to community fundraisers, they'll be at the heart of it all-turning ideas into impactful experiences.
Strategic Visionary - Collaborating with key stakeholders to align events with the bigger picture. They'll be instrumental in ensuring events not only succeed but thrive, all while staying on budget and on mission.
Community Champion- Building strong relationships with artists, vendors, sponsors, and community partners to create a festival experience that's inclusive, engaging, and unforgettable.
Marketing Maven - Leading bold, innovative marketing campaigns, focusing on digital media, guerrilla marketing, and more. They'll keep the audience engaged and excited about everything they do.
Team Leader - Inspiring and guiding a team of assistants, interns, and volunteers to achieve their best. The Events Manager will be a mentor, motivator, and event-planning rockstar!
What You'll Bring:
- Proven experience in event planning, ideally within a charitable or non-profit setting.
- Strong leadership skills with the ability to inspire and manage teams.
- A creative and strategic approach to marketing and community engagement.
- Excellent communication skills and a passion for building relationships.
- A deep commitment to RSPCA's mission and animal welfare.
Why Work with Them?
At the RSPCA, you're not just joining a team-you're joining a movement. Your work will help protect animals, connect communities, and inspire change. Plus, you'll be surrounded by passionate, like-minded individuals who are as dedicated as you are to making a difference.
Get in touch with Priya Vencatasawmy at Charity People with a copy of your CV or profile for further details on how to apply.
Closing date: 27th of September
Interview dates to be confirmed
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
We have two vacancies avaliable with the below shift patterns:
vacancy 1 vacancy 2
Mondays: 16:00 - 20:30 Thursdays: 16:00 - 20:30
Tuesdays: 16:00 - 20:30 Fridays: 15:30 - 20:15
Wednesdays:16:00 - 20:30 (9.5 hours per week total)
Fridays: 07:45 - 13:00
(19.5 hours per week)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Asset Management
We are looking for an experienced and dynamic Head of Asset Management to provide strategic leadership and ensuring statutory compliance across the property portfolio.
Join a leading charity in Sussex committed to maintaining the highest standards in its housing stock, as well as its leasing arrangements with private landlords and partners for clients and tenants.
Position: Head of Asset Management
Location: Brighton based and some hybrid working
Salary: £59,527 per annum plus £1,218 car allowance
Hours: 37 hours per week (Monday – Friday)
Contract: Permanent
Closing Date: Monday 7 October 2024. We reserve the right to close this vacancy early if we receive sufficient applicants for the role
About the Role
Promoting a fantastic people culture and value driven service, you will ensure the Asset Management strategy supports the strategic objectives and enables continuous improvement, performance and best value in making the best use of the asset base in the delivery of services for clients and tenants.
Using your professional, strategic, analytical and date driven skills, you will ensure that the organisation is a leading provider of services to vulnerable clients/tenant groups in line with values and responsibilities as a Registered Social Landlord.
The Head of Asset Management will have a lead responsibility for stock appraisals, investment/disinvestment in property decisions, oversee both the Capital and Revenue Major Works budget and you will be involved in health & safety and environmental responses across the organisation in relation to the buildings.
You will also lead on the organisations exciting vision for delivery of planned maintenance and decarbonisation.
About You
This new post is an exciting opportunity to play a significant part in delivering strategic objectives within a dedicated team. You will take pride in developing effective strategic relationships, partnerships and outcomes for clients and tenants and ensure the team are maximising the effectiveness and quality of stock for emerging needs.
You will have excellent knowledge of asset management principles and experience of developing, implementing and reviewing asset management strategies.
You will be joining a friendly well-established team, so you will have the support there if you need it, however, the ability to work autonomously and pro-actively is also a must.
In return
In recognition of the commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People and are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.
You will also receive a fantastic benefits package including:
- Excellent 5.5% employer stakeholder pension scheme
- Excellent Medical health cash plan
- Access to Learning & Development
- Free and confidential employee assistance helpline and online support
- Green Commute - Cycle-to-work scheme
- Free new starter 28-day Network Saver Brighton bus pass
- Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
- The opportunity to participate in well-being and fundraising activities throughout the year
The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010 and are committed to encouraging equality, equity, inclusion, and diversity within the workplace. As an employer, they are committed to promoting and supporting people’s social, physical and psychological health at work.
Please let the team know if you require any special arrangements or reasonable adjustments if called for interview. We welcome applications from individuals with lived experience.
You may have experience in areas such as Head of Health and Safety, Head of H&S, Head of EH&S, Director of Health and Safety, Director of H&S, Director of EH&S, Health and Safety Manager, H&S Manager, EH&S Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Charity People is excited to be partnering with The Passage for the recruitment of their new Community and Events Fundraising Manager. This is an exciting opportunity as you will play a pivotal role in shaping and executing The Passage's Community Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.
Job Title: Community and Events Fundraising Manager
Location: Westminster, London, hybrid with 2 days in the office
Contract: Permanent and full time, 40 hours a week
Salary: £40,000 per annum (inclusive of London weighting) and an excellent benefits package including 33 days annual leave.
About the organisation
The Passage are a London based charity providing homeless people with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. In 2023-24, they supported over 2000 people experiencing or at risk of homelessness and prevented nearly 900 people from becoming homeless through a variety of services.
About the role
As the new Community and Events Fundraising Manager, you will oversee the stewardship of some of their most passionate supporters, working closely with dedicated volunteers, community groups, and overseeing key charity events. Your focus will be on harnessing the enthusiasm and commitment of fundraisers in the community, motivating and guiding them to maximize their contributions.
You will also actively support the planning and execution of our bespoke Walk to End Homelessness event, alongside leading on our annual Spring Concert and contributing to the growth of our third-party event series.
Responsibilities:
Community and Events Fundraising:
- Help deliver the teams' existing events and community fundraising products, growing net income and actively seeking new opportunities for expansion.
- Develop a range of new fundraising products and assets to support all aspects of the community fundraising programme in line with our values and key messages.
- Act as an ambassador for The Passage with community groups, personally delivering talks and presentations to build relationships and promote our work.
- Manage and oversee a programme of station and street collections, ensuring that volunteers are trained and equipped to represent The Passage with the public
- Manage current community and events fundraising relationships with individual supporters and groups by providing outstanding, tailored stewardship to generate income.
- Help deliver and develop a range of The Passage owned and third-party events and activities.
- Work with the digital marketing and comms team to produce engaging, accessible content and campaigns across web, social, email and paid digital activity to promote fundraising products and activity.
- Research and recommend new ways of raising funds and generating income through community fundraising.
Budgets and planning:
- Produce and manage the Community Fundraising income and expenditure annual plan and budget.
- Work with the Senior Events and Community Manager to regularly review performance, report variances against budget and undertake contingency planning to minimise risk.
- Monitor income and KPIs against agreed budgets and targets, taking action to address any shortfall.
People management:
- Provide all aspects of line management support, development and coaching to the Fundraising Assistant.
- Recruit, train, manage and inspire volunteers to deliver agreed aspects of the fundraising plan.
About You
The successful candidate will be an experienced fundraiser in community and events with strong interpersonal and communications skills with the ability to build relationships with a wide variety of individuals.
Excellent organisational skills are a must along with being ambitious, driven and passionate about representing The Passage and supporting their mission.
Application Process
To get further information, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
We are looking for new people to join a team for a brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs.
Whether you’re an experienced care assistant or care manager, looking to start a career in care or interested in office-based support roles, why not apply and one of the team will get in touch to discuss the roles we have and what we do. We are also happy to discuss hours of work and shift patterns.
Position: Care and Support Worker (various)
Location: Workington, Cumbria
Hours: Various hours available
Salary: £24,627 to £35,137 depending on the role.
Contract: Permanent
There are various roles available including both Full time, Part time and Relief Work, which gives you more flexibility of the days and times you work so is perfect to fit in around other commitments you may have.
The current roles we have with anticipated start dates in October/November 2024 are:
- Service Manager – £35,137.71 per annum (£36,358.34 is achieved after 18 months successful performance in the role)
- Retirement Living Coordinator – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Income Admin Officer – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Senior Care Officer – £29,635,83 (£30.551.56 is achieved after 18 months successful performance in the role)
The current roles we have with anticipated start dates in December 2024 are:
- Night Care Assistants – £24,627 per annum (pro rata for part time) +10% night shift allowance
- Care Assistants – £24,627 per annum (pro rata for part time)
If you would be interested in finding out more about a particular role listed above, then why not apply and one of the team will give you a call to discuss further and provide an oversight of the job responsibilities for that role. The team are also happy to discuss hours of work and shift patterns.
What you’ll get in return
You’ll be working for a housing association with a difference – enhancing the everyday for all their customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.
Benefits include:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- And much more
About the Organisation
One of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent, the organisation are a leading provider of supported housing services, particularly for those affected by homelessness, and has a track record of transforming lives and revitalising neighbourhoods dates back over 90 years, with plans to build over 15,000 affordable homes over the next decade.
The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs.
We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.
In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.
The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.
In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team.
Full details of the role are outlined in the job description and background information.
Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.
Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Lead Youth Worker
Oasis Hub East Southampton
16 HOURS PER WEEK (Part-time 0.4FTE)
10 MONTH FIXED TERM CONTRACT (with view to extend)
SALARY: £10,428 per annum (£26,072 for 1FTE)
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make your community a better place?
Want to grow in confidence and experience?
Oasis Community Hub East Southampton are recruiting for an experienced Lead Youth Worker to work alongside the youth and community hub team in East Southampton. This positive, adaptable and talented youth worker will help us to deliver detached youth work and mentoring. Supporting the development of a team and building youth leadership opportunities.
The role will be focussed on the East Southampton community surrounding Oasis Academies Mayfield and Sholing and the Harefield Hub space. Delivering detached work, alongside other partners using our Oasis Youth van; delivering mentoring in schools and supporting and developing a youth team.
Key responsibilities will be:
· To develop and deliver a youth work programme engaging with young people across East Southampton in school and community settings. To Include:
o Detached provision
o Positive activities
o Wellbeing support
o Mentoring
· To work alongside the hub team to increase opportunities for young people to influence decision making and develop their leadership.
· To line manage sessional youth staff and support volunteers.
The successful post holder must have:
· Proven experience of leading work with young people in formal and informal settings
· Experience working with challenging behaviours and attitudes.
· Understanding of monitoring and evaluation in youth work
· Knowledge of safeguarding practices and health and safety.
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year plus 8 Bank Holidays, Pro rata.
· Policies which promote well-being and are family friendly.
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further inforamtion.
Your Supporting Statement should be a minimum of one A4 page addressing the following question:
Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.
CV and cover letter should be returned by 9am, Monday 14th October 2024.
Interviews will take place Tuesday 22nd October 2024.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
28 hours per week to include Weekends/Bank Holidays and the flexibility for additional hours.
£25,789.09 FTE - £19,516.07 pro rata
We offer many enhanced benefits including:
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
Location: Harrow
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Retail Division.
We are currently looking for an experienced Assistant Manager to join our dynamic, ambitious team in our shop in Harrow.
You will be expected to assist the Shop Manager in all aspects of the retail business including driving sales, managing stock and donations and developing and growing the business within the local community.
A key part of this role will be the ability to work alongside the Shop Manager creating a harmonious and successful working relationship together and with a team of volunteers.
[KEY SKILLS AND COMPETENCIES]
The required skills and competencies for this role are
-To assist the Shop Manager in maximising sales and to be responsible for running the shop in the absence of Shop Manager.
-Good communication skills.
-GCSE English and Maths or equivalent
It would also be an advantage if you have any of the following skills and competencies
-Basic understanding of the Retail Environment and the ability to supervise a team of volunteers.
-Cash handling.
-Customer service.
[INFO ABOUT THE CHILDREN'S SOCIETY]
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is at midnight on Sunday 6th October 2024.
Interviews will be held on a date to be confirmed.
The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach; we are currently consulting with our recognised trade union.
IN2
Location: Shelter shops surrounding East Scotland area (Edinburgh)
Salary: £24,102.00 per annum, pro-rated
Contract: 3-month fixed term contract
Hours: Part time, 22.5 hours per week
Closing date: Thursday the 10th of October at 11:30pm
We're looking for an inspirational people person to join us as an Assistant Manager and work in some of our shops in East Scotland, providing cover in busy periods or for staff absences. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Salary: £23,842 salary per annum
Hours: 35 hours per week (Monday to Friday)
Contract: Permanent contract
Location: Young Lives vs Cancer, Whitefriars, Lewins Mead, Bristol BS1 2NT
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise our wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Supporter Engagement Assistant with Customer Service experience to join our Central Supporter Engagement Team. The team includes the Supporter Engagement Manager, an Officer, and four other Assistants. This is a fantastic opportunity to work within a friendly and professional team dedicated to making a meaningful impact on the lives of those we support.
As a Supporter Engagement Assistant, you will play a key role in delivering exceptional experiences to our supporters and customers across various channels. Your ability to connect with and engage people will ensure that everyone we interact with feels valued and inspired to support Young Lives vs Cancer.
This position offers an excellent opportunity to start or grow your career in a supportive and dynamic environment. If you’re passionate about making a difference in the lives of children and young people and eager to learn more about our work, we’d love to hear from you!
What will I be doing?
Not two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
• To listen to our supporters and customers, understanding their motivations and circumstances and providing appropriate, professional and empathetic responses.
• Respond to and resolve supporter and customer requests, via phone, email, web chat and social media, identifying opportunities to deepen engagement and drive income generation.
• As the primary point of contact, provide support to our fundraising teams by assessing the appropriate stewardship for supporters that contact CSET.
• To provide outbound engagement calls, and any associated tasks or requests, to a variety of audiences.
• To support regional volunteer managers with the on-boarding and welcoming of new volunteers to the charity.
• To ensure that supporters’ records are kept up to date with appropriate information, including taking opportunities for scheduling proactive contacts.
• Work with your team and others within the wider organisation to find new ways of resolving problems, improving service and team efficiency.
What do I need?
We’re looking for someone who has experience in Customer Service and embodies the following key skills:
• Confident and able to use initiative.
• Ability to build rapport quickly with great listening and verbal communication skills.
• Organised with good attention to detail.
• Good standard of grammar, spelling and presentation.
• Able to pick up information quickly and be able to apply it when appropriate.
• Computer literate, experience with Microsoft packages i.e., Word and Excel.
• If you're enthusiastic and ready to make a real difference, we would love to hear from you!
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Wellbeing days, four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please tell us in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Supporter Relations Assistant, Fundraising Support Assistant, Donor Relations Coordinator, Volunteer Engagement Assistant, Supporter Communications Assistant, Charity Engagement Assistant, Fundraising Engagement Assistant, Donor Support Assistant, Community Engagement Assistant, Supporter Services Coordinator, Donor Outreach Assistant, Supporter Care Assistant, Engagement and Outreach Assistant, and Benefactor Relations Assistant.
REF-216735
Job Title: Retail Operations Administrator
Location: London
Salary: £27,104.62 per annum
Weekly Hours: 35
Reference: YMC1047962
About YMCA England & Wales:
At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.
Job Description:
We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.
Key Responsibilities:
- Print, pack, and dispatch resources to stores and field teams
- Respond to phone calls and emails, utilising standard templates where applicable
- Coordinate hotel and meeting room bookings for team meetings and events
- Provide administrative support to field and support teams
- Deliver exceptional customer service to stores and customers
- Perform accurate data entry and maintain administrative records
- Assist with other administrative tasks as needed to ensure operational efficiency
Skills we are looking for:
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and customer service skills
- Excellent organisational abilities with a keen attention to detail
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Previous experience in retail is advantageous
Why join us?:
At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!
What you can expect:
-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
How to apply:
If you believe you have the skills and enthusiasm to excel in this role, please submit your CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Care Manager
The build for this brand-new extra care scheme Harbour Place in Workington is well underway and we are now recruiting for a Registered Manager. You will work with internal and external stakeholders to ensure the new services is mobilised successfully.
Position: Registered Manager
Location: Workington, Cumbria
Hours: Full-time, Monday-Friday, with flexibility to work weekends as required
Salary: £41,860.22 per annum (£43,235.42 is achieved after 18 months successful performance in the role)
Contract: Permanent
We are looking for someone to start in this role as soon as possible, we reserve the right to close the role early should a suitable candidate be found.
The difference you’ll make
The service will be at the heart of the local community and the registered care manager will lead on building and maintaining excellent relationships with stakeholders in the local community – maximising networks and sourcing opportunities to add social value to the service.
The role
As a Registered Care Manager you will oversee the operational management and leadership of the Extra Care Service and some hybrid support to a nearby services. You will ensure the performance, quality assurance and continuous improvement of services, working towards the aims of revitalising neighbourhoods and transforming lives, by promoting the health, independence and wellbeing of people who use services.
You will oversee the delivery of a safe, caring, compassionate and outstanding service that meets CQC regulatory requirements.
About you:
You will hold a registration with the CQC and have experience of managing CQC regulated services. Experience of housing is desirable but not essential. As a leader, you will be passionate, innovative, professional and a real team player.
We are looking for someone with:
- Experience of managing a service for the required customers group (older people, mental health, learning difficulties)
- Experience of communicating objectives and managing performance targets
- Ability to identify, plan and priorities tasks effectively
- A team player with a caring, empathic, supportive and flexible with a resilient can-do attitude
- Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvement
What you’ll get in return
You’ll be working for a housing association with a difference – enhancing the everyday for all their customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.
Benefits include:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- And much more
The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
You may also have experience in areas such Registered Manger, Assistant Registered Manger, Deputy Registered Manger, Senior Registered Manger, Registered Manger Older People, Mental Health Registered Manger, Vulnerable Adult Registered Manger, Registered Manger Disabilities, Operations Manager, Healthcare Operations, Home Manger, Assistant Home Manager, Senior Care Worker, Residential Care Manager, CQC Registered Manager. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.