Water & Sanitation for the Urban Poor (WSUP)

Who we are

We help transform cities to benefit the millions who lack access to water and sanitation. We have six programme offices in Africa and Asia, and our consultancy business operates in the UK and India and contracts worldwide. Our global community is made up of 150 diverse technical and non-technical staff who are very committed to our aims and passionate about their work.

WSUP was incorporated in 2005 as a response to the urban explosion that has left many cities unable to provide basic services, such as access to a toilet or drinking water, to low-income communities. We work alongside local providers, enabling them to develop services, build infrastructure and attract funding so that they can reach low-income communities.

We improve services by working side-by-side with local providers. In cities, strengthening the organisations that have been tasked to deliver city-wide services is crucial. We are a trusted partner to utilities, municipalities and the private sector, supporting them to develop services, build infrastructure and attract funding that will help them reach low-income communities.

Our focus on financial viability creates more resilient communities. Creating services which are financially viable is extremely difficult, but vital if the benefits are to exist over the long term. We work with utilities and businesses to develop services which generate revenue whilst reaching the most vulnerable urban residents, and we advise regulators and governments on how to create an environment which enables businesses to succeed.

Our innovations are enabling global change. We’re the only urban specialist in our sector and our experience shapes the work of others. We have an impact far beyond the countries where we have a permanent presence, and are committed to sharing evidence and approaches, towards the achievement of the Sustainable Development Goals.