Town & Country Housing

Who we are

Who are we?

Town and Country Housing are a housing association that covers Kent, Epsom (Surrey) and East Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working.

We provide more than 10,000 affordable homes in 15 local authority areas across our operating area. Over the years we have invested heavily in our homes, and continue to do so as part of the Peabody Group.

In addition to general needs homes, we offer a wide range of housing, including key worker, shared ownership and specialist accommodation.

We also provide 3,000 affordable homes in Surrey and West Sussex following our merger with Rosebery Housing Association in April 2023.

Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work.

Our culture and values

Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.

Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.

We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board: 

• Pull together
• Celebrate diversity
• Love new ideas
• Be kind
• Keep our promises

Work with us

People are important to us and we’re constantly striving to improve our residents’ experience. And we can’t do that without our great TCH team.

If you like what we do and think you could help us be even better at it, we’d love to hear from you.

We’re committed to staff training, development, wellbeing and engagement to become the local employer of choice. Take a look at our current jobs, or find out more about what it’s like working at TCH on our Linkedin page.

Equality, diversity and inclusion policy

TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.

We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.