Registered Charity
101 - 500 
About us
Who we are
Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.
Our culture and values
Our Core Values define what we do. As a Charity, we aim to be:
- Empathetic
- We listen to and understand the views of others
- We show care for others in everything that we do
- We seek to understand where others are coming from
- We are genuine and authentic in all of our interactions
- Innovative
- We strive to be the best organisation that we can be
- We callenge our own norms and encourage new ideas
- We learn from our own experiences to evolve as needed
- We listen to the needs of those we support and adapt our services to meet those needs
- Inclusive
- We build a strong, diverse and representative team
- We ensure that everybody feels safe and comfortable to express themselves as they desire
- We leverage everbody's differences to ensure we are competitive and successful
- Collaborative
- We work together, avoiding silos, to promote strong working relationships across the Charity
- We partner with others to promote greater wellbeing for young people
- We listen to, and learn from, others to grow and support more young people
Equality, diversity and inclusion policy
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
