About us
Who we are
Paddock Wood Community Advice Centre is a small, vibrant independent charity offering free, confidential and impartial advice to people living in and around Paddock Wood near Tunbridge Wells. All our advisers are volunteers.We offer advice on a wide range of issues including welfare benefits, consumer matters, debt and money, employment, family issues and housing.In addition, our specialist caseworkers help clients manage their finances when things become overwhelming, advise about possession proceedings or represent clients at first-tier tribunal to challenge Department of Work and Pensions’ decisions.
We are passionate about delivering the best service for our clients: we believe face to face is the most effective medium for advice and one which is especially important to vulnerable people who are more likely to lack access to technology and benefit from personal interaction. Our offices are therefore open 5 mornings a week and we also give advice by phone, email and home visits when necessary.