Help Counselling Centre

Who we are

Help Counselling Centre – Employer Profile

At Help Counselling, we have been offering transformative counselling and psychotherapy services for over 60 years. Rooted in compassion, innovation, and respect, we are committed to supporting individuals in their personal growth and mental well-being. As a registered charity, we continually adapt to meet the evolving needs of our clients, staff, and stakeholders while maintaining the highest standards of service.

Why Join Us?

At Help Counselling, we are proud to challenge traditional perceptions of charity work. As a technology-enabled organisation, we combine innovation with care, ensuring we deliver services efficiently and effectively in a dynamic and often fast-paced environment. This is not your typical charity—it’s a forward-thinking and high-energy space where ideas and people thrive.

When you join our team, you’ll benefit from:

• Professional Growth: Opportunities for ongoing training and development, including support for ethical practice and inclusivity.
• A Collaborative Culture: Work alongside a diverse team of passionate individuals committed to making a difference.
• Flexibility: We understand the importance of work-life balance and offer flexible working arrangements.
• Inclusivity and Diversity: A workplace where diverse perspectives are celebrated, and psychological safety is a priority.
• Technological Innovation: Engage with cutting-edge tools and platforms to streamline services and empower our team.

What Our Employees Say
"I have been a team member at Help for five years and I can honestly say I have never worked in such a supportive professional environment. 

Not only does it feel as though each team member genuinely cares for one another, but there is a real sense of togetherness and a shared commitment to making sure Help provides the best possible service for both the individuals accessing the service as well as the trainee counsellors on placement with us. 

Knowing that Help is making a difference to peoples' mental health and lives in general is certainly rewarding, but it's the individual team members and therefore the company as whole that makes working and staying at Help so worthwhile."

Emily, Placement Coordinator

Who We’re Looking For

We seek compassionate, driven individuals who thrive in a dynamic, technology-enabled environment. Our work requires agility, creativity, and the ability to adapt to challenges quickly, making it ideal for those who enjoy a fast-paced and impactful role.

Whether you’re a seasoned professional or early in your career, we value:

• Ethical decision-making and integrity.
• A collaborative approach to problem-solving.
• Inclusivity and respect for diversity.
• Adaptability and a commitment to growth.

Join Us in Making a Difference

If you’re ready to be part of an organisation with a rich history, a forward-thinking vision, and the energy of a high-performing team, we’d love to hear from you.

Our culture and values

Our Mission and Values

Our mission is to provide accessible and inclusive counselling services, empowering clients to navigate life’s challenges and fulfil their potential. Our core values—Respect, Integrity, Teamwork, and Accountability—guide everything we do, fostering a workplace culture of trust, transparency, and collaboration.

• Respect: We honour the diversity and expertise of our team and clients, creating an environment where everyone feels valued and empowered.
• Integrity: We adhere to the BACP ethical framework, making well-intentioned, transparent decisions that reflect our commitment to professionalism.
• Teamwork: We build meaningful partnerships and trust-based relationships, ensuring effective collaboration to achieve our goals.
• Accountability: We take responsibility for our actions and support one another to succeed.