About us
Who we are
Hearts Together provide support and accommodation for patients, carers and relatives as well as for healthcare professionals and trainess.
Our guests stay with us when undergoing treatment at one of the local healthcare facilities or when visiting a loved one who is receiving care. This can often be a very difficult time for our guests and our team work hard to provide support and help in times of need.
Our Hospital Hotel is located just a stone throw away from University Hospitals Plymouth NHS Trust (Derriford Hospital), the Nuffield Hospital and DDRC Healthcare. We are also on the edge of a nature reserve and have views across the north of the city and local woodlands. Our most frequent visitors are the deer who our guests love.
Hearts Together is a fantastic place to work. We are a team where there is no job too big or too small for anyone and our ethos is never to watch another person struggle but to always offer our help.
The charity does amazing work and with ambitious plans for the future Hearts Together offers great opportunities for its team and volunteers so why not come and join us!
Our culture and values
Our culture is one where people are at the heart of everything we do with our organisational values being:
We are collaborative - We work together as a team and with others to meet individuals' needs. We believe that being inclusive and embracing diversity helps us better achieve our goals. We collaborate to inform what we do and how we do it. We believe that the whole is always greater than the sum of its parts. We know we are stronger when we work in partnership, sharing skills and strengths.
We are progressive - We have drive and determination. We are continually looking at how we can do things better. We seek out opportunities for continuous growth and improvement, to ensure we continue to deliver high quality, forward thinking and innovative services, for the people we are here to support.
People matter most - People are at the heart of everything we do. Our people focus drives all we do for our guests, our beneficiaries, our team and our partners. We treat people as individuals and take the time to understand what matters most to them. We act with care, compassion and kindness.
Equality, diversity and inclusion policy
Our EDI (Equality, Diversity, and Inclusion) approach to recruitment and employment is deeply ingrained in our organisational culture. We prioritise creating a diverse and inclusive workforce by actively seeking talent from varied backgrounds and perspectives. Our recruitment processes are designed to mitigate biases and promote fairness, ensuring equal opportunities for all candidates. Moreover, we foster an inclusive environment where every employee feels valued, respected, and empowered to contribute their unique skills and experiences. Through continuous training, education, and policy reinforcement, we strive to cultivate a workplace where diversity is celebrated, and everyone can thrive and succeed.