About us
Who we are
“Our vision is founded on the strong belief that services work best when they are designed around the needs and experiences of the people who use them.”
We are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care.
Our sole purpose is to understand the needs, experiences, and concerns of people who use health and social care services and to speak out on their behalf. We focus on ensuring that people’s worries and concerns about current services are addressed, and we work to get services right for the future.