About us
Who we are
We are a medium sized charity who aim to support those over 18 who live in Hertfordshire who have been affected by a brain injury. This includes the person who has suffered the brain injury, their carer and their close family.
We aim to put together a variety of services and support activites to ensure we improve the lives of all affected after the brain injury.
We can provide family support, occupational therapy, money advice, counselling and pastoral care.
This may well include being invited to attend one of our local regular peer support groups
Our culture and values
Our vision statement:
To be the support organisation of choice for all those over 18 affected by an acquired brain injury living in Hertfordshire.
Our mission statement:
To promote awareness and understanding of all aspects of an acquired brain injury and to provide information, support and services to people with an acquired brain injury, their families and carers in Hertfordshire.
Our core values and purposes:
Professional
We run Headway Hertfordshire as a sustainable charitable business, managing our finances and services responsibly and in the best interests of those who use our services.
Friendly
We are approachable, friendly and offer a safe, comfortable community of support where people feel welcomed, accepted and understood.
Client focused
We deliver accessible, tailored services and respond to the clearly defined individual needs, circumstances and views of our clients and are primarily accountable to them.
Respectful
We respond to our clients and colleagues as valued human beings, treating them with dignity and respect. Whilst we recognise each person as unique, we seek to promote equality of access in the wider community.
Equality, diversity and inclusion policy
We do not discrimate and welcome any who need the support we offer