Haven House Children's Hospice

Who we are

At Haven House Children's Hospice we know that the care and service we provide to our children, young people and families is only as good as the people that work here. That  is why we look for people who connect with our values and can live them every day.

At Haven House, we believe our colleagues should be kind, good listeners, be compassionate and patient and most importantly be an advocate of quality and excellence across our service regardless of their role. In return we offer a package that provides a number of benefits including access to a pension scheme with the employer matching contributions, free on site parking, cycle to work scheme and the flexiblity needed for a healthy work life balance.

We are committed to safeguarding and promoting the welfare of children and young peole and expect all our staff and volunteers to share this commitment.

We are an equal opportunity employer and aim to have a workforce that reflects the diverse community we serve.

Our culture and values

Our Vision

To deliver the best quality care for extraordinary children and their families when and where they choose.

Our Mission

To provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities. Working in partnership we will deliver these services when needed and in families’ preferred place of care.

Our Values

In partnership with our staff, trustees and service users we have refreshed our core values and behaviours. This forms the framework for how we deliver our services.

By making a personal commitment to live by these values every day, as an organisation we can ensure our service continues to meet and exceed the expectations of all our service users.

Respectful

Recognising that everyone is an individual and treating others as they would expect to be treated

Safe

Creating a positive learning environment and doing everything to ensure our services and environment are as safe as possible

Compassionate

Showing warmth and empathy in the most difficult of circumstances by creating an environment where our children and families can create lasting memories

Professional

Acting with integrity and honesty, striving for excellence and being accountable for our actions

Equality, diversity and inclusion policy

Haven House is committed to Equal Opportunities in Employment and therefore it is our aim to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, and nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Haven House is responsible under the existing equality and diversity legislation to ensure equality issues are promoted and you are expected to work with Haven House to fulfil these obligations, policies and codes of good practice.