fuelbanks and families

Who we are

Launched in February 2015, fuelbanks and families (FBAF) is an innovative charity helping families in crisis who are struggling with the cruel impact poverty has on family life. With warmth, consideration and respect, we deliver both immediate solutions and longer term support. FBAF was set up in response to the carefully researched needs of local families. We offer three avenues of practical help.

Fuel Support: FBAF is the first and only charity, independent of the energy companies, that can offer fuel credit directly onto families’ prepayment meters. Families are referred to us through local foodbanks and a network of 220 referral partners, so parents can cook for their children and warm their homes.

Advice Support: We offer a specialist debt, benefits and housing advisory service to families who were previously unable to access such support.

Family Support: FBAF can provide essential items to support their children’s education - school uniforms, shoes, winter coats and school trips.