Citizens Advice Winchester District

Who we are

Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all. We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.  This often includes helping people overcome problems they’re facing with money, housing, work, relationships or a range of other issues. Resolving these problems can have a profound impact on people’s lives. 

Our culture and values

We’re ambitious about continually improving our work across all areas of the organisation. We offer a friendly and inclusive workplace with a strong commitment to professional and personal development, and a dedicated team of staff and volunteers.

Our values (the principles that underpin our work) are:
1. In a changing world, we’re adaptable, flexible, and continually developing
2. We’re passionate about improving people’s lives, and having the biggest impact we can
3. We put the people we help first – our clients are at the heart of everything we do
4. We’re professional and strive for excellence
5. We’re inclusive and accessible
6. We’re supportive, empathetic and respectful - we never judge
7. We’re encouraging, friendly and work as a team
8. We empower others – giving them the skills, knowledge and confidence to improve their lives

Equality, diversity and inclusion policy

Citizens Advice Winchester District is committed to being an inclusive employer and workplace and we value diversity. We welcome and encourage applications from all people, however you identify and whatever your background or situation. We particularly welcome applications from disabled, and minority ethnic people, as they are currently underrepresented in our workforce.