Citizens Advice Plymouth

Who we are

Citizens Advice Plymouth provide the advice people need for the problems they face while seeking to improve the policies and practices that affect people's lives. Our advice is free, independent, confidential and impartial.

Our volunteers come from a range of backgrounds and communities and volunteer with
us for a range reasons, including to:
● make a positive impact on peoples’ lives,
● gain new skills and knowledge and build experience for employment
● use and develop existing skills in varied and rewarding roles
● improve health, wellbeing, confidence and self esteem
● meet new people from a range of backgrounds and ages, and make friends
● get to know the local community and give something back
● experience good training and support and to feel part of a team

As a volunteer at Citizens Advice you don’t need any specific qualifications or experience.
You’ll need to be friendly and approachable and have a respect for views, values and cultures that are different to your own. 

Some roles may require you to have a basic IT skills, be a good listener, or have good written skills.

As a volunteer you’ll receive an introduction to the service and training for your role, as well as support and supervision from our supervisors during your time volunteering with us, and opportunities for development.

Many of our public facing roles take place in the day time (Mon Fri 9am 5pm) but we can be flexible with some of our other roles, which you could do in the evening or weekends