Registered Charity
21 - 50 
About us
Who we are
Who we are and what we do
Citizens Advice Peterborough offers free, confidential, impartial and independent advice and information services. We operate from our base in the city centre at St Mark’s Street and have outreach service with sessions across the city including at the Rainbow Savers Credit Union, Aspire and Honeyhill children centre in Paston, along with our telephone advice and email advice services.
We are a progressive and dynamic advice service, operating from our city centre base, with a dedicated telephone advice centre and a range of outreach locations, we employ approximately 30 staff supported by 20 volunteers. Our approach is client centered and focused on a commitment to quality and diversity.
We are not just here in times of crisis – we also use client’s stories anonymously to campaign for policy changes that benefit the population as a whole.
Aims & Principles of Citizens Advice Peterborough
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Our service aims:
- To provide the advice people need for the problems they face
- To improve the policies and practices that affect people’s lives
