Citizens Advice Mid Mercia

Who we are

We’re here for everyone. 

Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.

We’re listened to. 

We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

At CAMM, we embrace our own organisational CORE values:

Communication - We will be consistent, positive, passionate and listen

Ownership - We will be accountable, make a difference, meet deadlines, keep promises and have solutions

Respect - We will be honest, work with integrity, trust each other, be fair, tolerant and stand for equality

Effective - We will deliver quality, focus on details and be professional

We not only apply our CORE values to our clients accessing our services, but also to our colleagues so that we support each other to carry out our vital roles.

We are passionate about providing opportunities to progress

Staff and volunteers are regularly offered further training and professional development. There is a wealth of training available – both in-house and external – as well as access to Citizens Advice National online and e-learning modules and training tools. 

There is also a wealth of knowledge in the team and support and guidance is always close by.

We are a dynamic and ever-changing organisation with new services and teams regularly coming on board. 

In summary, CAMM is an inclusive and supportive organisation to work for and if you have a passion for working in the heart of your local community and are driven by making a difference, then we’re the organisation for you.