About us
Who we are
Citizens Advice North East Suffolk is an independent charity that is dedicated to helping its local community.
Aims & Principles
Our twin service aims are:
- To provide the advice people need for the problems they face.
- To improve and influence the policies and practices that affect people’s lives.
Our work is based on four clear Principles. We are:
- Independent. We act in the interest of our clients with no influence from outside bodies
- Impartial. We do not judge or make assumptions. Everyone is treated equally
- Confidential. No information is given to any third party unless permission is given
- Free. No payment is necessary for our services. We rely on funding and donations.