ChangeStar

Who we are

ChangeStar is a fundraising and social change agency helping charities and other good causes connect with people to do good things – including giving money, campaigning, volunteering and changing their behaviour.

What makes us different?

• Results – while many charities and agencies have struggled to make fundraising work in recent years, we continue to get some of the best results in the business – example, we’re helping one client to recruit consistently at 1:1 ROI or better.
• Perspective – our team members bring a wide range of skills beyond their experience as fundraisers, as seasoned writers, campaigners and strategists, to provide a broader, more informed perspective on your cause and how you can drive it forward.
• Approach – we believe good communication consists of one person talking to another in a personal, authentic way. We use a range of tools to achieve this – including direct marketing techniques such as personalisation and data analysis, an understanding of the latest insights in psychology and our own simple human empathy and compassion.
• Seniority – every member of our team has years of experience and success – from our copywriters to Account Directors (the only level we have in our account management team).
• Client focus – we make it easy, affordable and enjoyable for our clients to work with us through our transparency, efficiency and flexibility.
• Relationships – our aim is to build longer term relationships with our clients as they enable us to get the best results. We offer some great benefits for longer term clients – including lower costs!

Our Services

• Fundraising
  We have an amazing pedigree in direct response fundraising from individuals – we get the best results you are likely to find anywhere.
• Campaigning
  We have decades of experience in planning, creating and delivering high profile, award-winning campaigns for non-profits. We can help you mobilise your charity’s supporters to take action – from campaigning to volunteering.
• Communications
  We are experts in all aspects of the communications mix – from reviewing and building your brand identity through to developing annual reports.
• Data
  We develop accessible, intuitive tools to help you make sense of your donor or membership data and get the most out of it.
• Consulting
  We are experts in strategic planning at all levels – from organisational development plans to fundraising plans and supporter journeys. We also provide coaching and workshops to charities to help you build your skills in a range of areas – including copywriting, digital, strategy and management training.
• Research
  We produce original research and thinking on the subject of social change – how to get people to do good things and what the barriers to this are.