About us
Who we are
Our Pet Bereavement Support Service (PBSS) has provided vital emotional and practical support to pet owners going through grief and loss for nearly 30 years. Volunteering with our team is both rewarding and fulfilling, knowing our support helps make a difference to thousands of people every single day.
Supported by our experienced PBSS Team, our volunteers received over 20,000 calls, webchats and emails last year. They're at the forefront of our service, helping owners know they're not alone over email, webchat and the phone.
Our mission is to reach as many people as possible with compassion and understanding, so that no one goes through the pain of losing a pet alone.