BID Services

Who we are

We specialise in working with children, young people, adults and their families and carers, who are D/deaf, hard of hearing, sight impaired, severely sight impaired or have a dual sensory loss.

Through delivery of ever evolving services, our staff and volunteers work in partnership with our clients to maximise independence, remove barriers and support clients to make informed choices, ensuring they have access to information, advice, support and activities in the right place, at the right time. We aim to enable and empower our clients to live the lives they choose, access the opportunities which matter to them and achieve their individual goals.

Our work is funded through local authority contracts, grants, donations, legacies and fundraising activities and our social enterprise, The Signing Tree Venue.

We provide specialist services, activities and social opportunities and our work is shaped by local need and communities. Examples include:

• Information, advice and guidance services of behalf of local authorities.
• Specialist equipment and technology assessments, advice and training.
• British Sign Language interpreting and training.
• Employment support helping people into education, training and employment.
• Housing and benefit related support.
• Social activities and groups enabling people to access peer support, socialise and build friendships.
• Rehabilitation and mobility training supporting those with sight loss to regain or maintain independence and daily living skills.

Our culture and values

We aim to create the best possible culture where employees are positive and proud of being part of the organisation and buy into the organisation’s values.

Our values

Caring

We will show everyone kindness and understanding.

Trusted

We will be reliable and responsible in everything we do.

Professional

We aim to achieve high standards in all we do.

Empowering

We will support people to make informed choices and have control over their lives.

Supportive

We will always be encouraging and helpful. 

Equality, diversity and inclusion policy

We embrace equality, diversity and inclusion and strive to achieve a diverse and inclusive workplace.

Our Equality, Diversity and Inclusion and Respect at Work policy aims to ensure that every applicant is treated fairly and without discrimination. 

A full copy of BID Services’ Equality, Diversity, Inclusion – Respect at Work Policy is available from our HR team. If you wish to review our policy, please email the HR team.