Organisation Development Manager Jobs
We are looking for a Membership Development Coordinator to join our Membership Development Team.
This is an exciting time to engage with our members, beneficiaries and wider Membership Team to build a safe and supportive environment for one-to-one RBL beneficiary support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The role will see you join our Membership Directorate supporting branches nationally and internationally. Responsible for supporting the monitoring and coordination of Branch Community Support (BCS), you will be working to promote a safe and supportive environment for both volunteers and beneficiaries, fostering effective engagement and compliance.
Some key responsibilities will include:
- Working across teams to develop performance metrics and reporting mechanisms for evaluating success and outcomes in the delivery of BCS, as well as providing analysis
- Creating reports and working with branches to gather data for BCS activity
- Work with the Membership Communications Team to promote positive news and updates, whilst ensuring messages are consistent
- Manage BCS enquiries internally and monitor social media forums
- Volunteer management including supporting other internal teams with volunteer onboarding, training and development
- Sustain a check in system for beneficiaries and volunteers to effectively keep track of their safety, wellbeing and positive news stories
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional National travel, as well as to our London hub for monthly team meetings.
Should you wish to explore a Hybrid London Hub based working contract (which would include a London Supplement to salary), then this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
ABOUT THE ROLE
We are seeking a highly skilled and experienced Registered Psychologist with forensic psychology experience to join our clinical team, supporting a specialist service based in Croydon. The service operates within a 27-bed residential facility that cares for individuals with forensic mental health needs, complex conditions, and dual diagnoses. As a key member of the clinical team, you will provide evidence-based psychological assessments and interventions, focusing on the rehabilitation and reintegration of residents with complex mental health and forensic backgrounds.
This is an exciting opportunity to collaborate with mental health professionals, including those with forensic expertise, allowing you to make a significant impact on service development. You will also play a vital role in driving clinical improvements and contributing to the strategic direction of our forensic mental health services.
Your responsibilities will include conducting in-depth clinical assessments, designing tailored intervention plans, and offering specialist psychological supervision and guidance to staff to ensure high-quality, therapeutic support. You will be instrumental in shaping the clinical care of individuals with complex presentations, including those with forensic histories, mental health challenges, and behavioural disorders.
Penrose Croydon: Our Croydon facility offers a psychologically informed environment across four distinct sites, providing medium and low-support forensic mental health services to men and women. These services are designed to support residents' rehabilitation and aid their successful reintegration into the community. The job holder will work across different sites in the South London area, offering flexibility and the opportunity to engage with a variety of services and residents in need of support.
Shift Pattern: 22.5 hours per week, with flexible scheduling based on service needs. There may be opportunities for remote work, depending on service requirements.
Salary: NHS Equivalent Band 8A
Additional Support Benefits for this specific role include:
- Clinical Supervision
- A CPD budget of £500 per annum
- Support from our Clinical Lead
- NHS Blue Card eligible
ABOUT YOU
We are looking for a motivated, clinically driven professional who can take leadership in creating and sustaining a positive, psychologically informed environment. You will be confident in delivering complex psychological assessments, developing therapeutic frameworks, and providing clinical supervision to the wider team. Your experience as a Forensic Psychologist will include working with individuals presenting challenging behaviours and mental health issues within forensic or high-risk settings. In this role, you will not only work alongside fellow Forensic Psychologists but also play a pivotal role in shaping the direction of the service. You will have the opportunity to influence organisational change, contributing to the wider development of clinical practices within the organisation.
What we are looking for:
- Post-graduate doctoral level training in Applied Psychology (or equivalent) as accredited by the BPD (or equivalent awarding body)
- HCPC registration as an applied Psychologist
- Previous experience working as a qualified forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
What do we offer?
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Regular all staff webinar - access to leadership team to ask any related questions
WHAT'S SOME OF THE RESPONSIBILITIES YOU WILL HOLD?
- Provide highly specialised psychological assessments for residents with complex mental health conditions
- Develop and implement tailored therapy and intervention plans, informed by evidence-based practice
- Offer clinical supervision and consultation to the wider team, enhancing service delivery
- Provide expert advice on criminology, psychology, and behavioural interventions to support residents' rehabilitation
- Lead group and individual workshops focusing on mental health, behavioural change, and reintegration strategies
- Ensure compliance with all HCPC, Health and Safety, and CPD requirements
- Contribute to service-wide clinical discussions and help shape the ongoing development of our forensic mental health services
- Collaborate with colleagues to influence broader organisational strategies and initiatives
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity.
Organisationally, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
We are dedicated to creating an environment where every colleague and volunteer can excel in their roles and make a positive impact on young people. To achieve this, we need to ensure our support for the volunteer lifecycle—from onboarding to offboarding—is robust, efficient, and fosters excellent volunteer management. This, in turn, contributes to an outstanding volunteer experience.
We are seeking someone who shares our enthusiasm for this mission to join us on a fixed-term contract, covering maternity leave, in our People and Learning team. In this role, you will play a crucial part in maintaining and enhancing our volunteer lifecycle processes, managing volunteer data, and ensuring compliance with our policies.
If you have a strong grasp of the volunteer journey, the necessary people processes, and are well-versed in systems and data management, this could be the perfect role for you.
If you’re ready for a rewarding challenge and want to be part of a fantastic team, we’d love to hear from you. To apply, please submit your CV along with a supporting statement that demonstrates how you meet the essential and, if applicable, desirable skills, knowledge, and experience outlined in the job description.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a finance professional looking to make a meaningful impact? the3million is looking for a Finance Manager to join our team and play a crucial role in supporting the operational and strategic financial management of our organisation. Your work will ensure we can continue to deliver vital services efficiently and sustainably at a critical time.
the3million is a not-for-profit organisation established after the Brexit referendum to give EU citizens in the UK a voice. We work on social justice issues, providing a platform for EU citizens to become politically active and use their voices to advocate for a fair and compassionate immigration system.
Working conditions
Salary: From £33,000 - £35,900 FTE
Place of work: Remote, must be UK based.
Duration of contract: 12 months contract
Hours: Part-Time, between 2 and 3.5 days/week
Benefits: 28-days holiday pro-rata + bank holidays, contributory pension scheme, flexible working patterns.
Job Description
The Finance Manager is responsible for the management and technical support of the Finance function and acts as advisor to the Chief Executive Officer (CEO) and assists in the development of the organisation’s financial strategy, modelling new projects, preparing budgets and reporting on financial performance.
You will also be responsible for maintaining accounts on Xero and all related bookkeeping tasks.
Main duties and responsibilities
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Responsibility for bookkeeping on the organisation’s accounting system (Xero);
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Preparation of accurate and timely monthly management accounts for the organisation and individual cost centres, including variance analysis and reports for the Board. This information should include a short narrative on the current position, future prospects, and financial risks and opportunities. The reports will be tailored as necessary for the Board and management;
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Provide robust financial information including accurate balance sheets and a rolling cash flow forecast;
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Act as key point of contact for project budget holders on financial matters;
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Carry out regular reviews of spending under various grants, alerting budget holders and CEO to any actual or potential over or underspend;
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Work with CEO and managers on fundraising bids and financial reports for funders;
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Produce statutory accounts, files and schedules, in partnership with the3million’s accounting firm;
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Monitor records of all funding and funding sources and the appropriate allocation of incoming funding;
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Monitor monthly accrual of income and expenditure, deferral of income, maintenance of reconciliation to Xero, balance sheet changes and undertake bank reconciliations;
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Monitor the accounts mailbox and ensure invoices are included in the accounting system, answering internal and external queries as they arise;
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Act as main point of contact with banks, service providers, suppliers (when appropriate) and auditors;
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Other duties as requested by the CEO.
Person Specification
The post requires the holder to:
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Have an appropriate accounting qualification – in full or part (AAT, ICAEW, CIMA or ACCA);
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Have a minimum of three years of professional experience, including experience of operating within a not-for-profit organisation (managing accounts for restricted and unrestricted funds);
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Be proficient in Xero Online accounting software and Excel spreadsheets, including experience in using Power Query;
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Be comfortable with the financial systems typical of a small organisation, including financial monitoring and reporting to a range of different funding sources;
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Have some experience of projects finances and understand the financial implications behind an efficient delivery strategy;
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Be honest and reliable;
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Ability to work on own initiative when appropriate and seek guidance when necessary;
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Commitment to the values of a small organisation that works on social justice issues;
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In support of EU citizens in the UK;
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Have the right to work in the UK.
How to apply
Please fill out the application form to set out your motivation and suitability for the role.
Please also fill in the attached equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million fairer. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.
Please email all the above to us at recruitment[at]the3million[dot]org[dot]uk.
Application deadline: 07/10/2024
Please note: this is an open-ended recruitment process, so please apply promptly as we will interview candidates as we go along, and reserve the right to close the application process early if we find the right candidate.
Before you apply
One of the3million’s core values is inclusion - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in the migration sector before, or in an organisation whose focus is campaigning for migrants’ rights. Please still consider applying as many other sectors and settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them.
In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.
This is a great opportunity to work with Teams across the organisation and with our partners abroad.
The client requests no contact from agencies or media sales.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.
We are seeking an established fundraiser with experience of raising funds from trusts and foundations and is looking to take the next step in their career. Working in a supportive and well-established charity, you will have the autonomy and agency to lead in developing innovative new funding asks working closely with senior colleagues. You will manage, maintain and enhance relationships with existing partners and identify, approach and win the support of new supporters to expand our work. Through working collaboratively across the charity and producing high quality reports to our funders, you will see the tangible impact of your work on the lives of the Black, Asian and minority ethnic communities supported by the projects you have secured funding for.
It’s a great time to join our team as we grow and diversify our income so that we can continue to expand the crucial work of the Foundation. You will work closely with the SMT to identify and research prospects, develop compelling applications, and manage funding streams. You will play a key role in building an effective Trust and Foundation Fundraising function, establishing effective ways of working across the charity and building positive, engaging, long-term relationships with funders.
The ideal candidate will be committed to tackling racism and reducing inequalities, you will be driven and ambitious, with experience across a range of fundraising methods but must have significant experience in developing Trust and Foundation relationships and evidence of securing 5 and 6 figure partnerships or grants.
With a new set of strategic priorities and support from across the organisation where fundraising is embedded throughout, including a supportive board of Trustees, you will have plenty of opportunities to contribute to the ongoing success of our work.
We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.
Please note, applications via CVs will not be considered.
Closing date for applications is Monday 7th October. Interviews will take place on Wednesday 9th October.
Salary: £32,000 FTE (approx £22,857 pro rata)
Hours: Part time - 25 hours per week
Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support
Contract: Permanent
Responsible to: Director of Resources
Responsible for: Shop Managers and Assistant Manager, cover staff
Accountable to: Marketing & Communications Manager
Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction
Closing Date: 12 noon on Friday 4th October 2024
Interviews: TBC
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community.
We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors.
The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates.
The client requests no contact from agencies or media sales.
Age UK are recruiting for a Director of Network Engagement & Support.
In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them.
Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.
This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.
The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.
Please see role description for full responsibilities.
This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.
Must haves:
- Experience of designing, leading and building high performing teams including bringing teams together to achieve change.
- Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.
- Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.
- Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
Great to haves:
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
ID: 1287Service Manager
Service: Norfolk and Suffolk
Salary: Starting at £36,477 FTE per annum, rising to £40,699
Location: Hybrid working and will need to be able to travel throughout Norfolk and Suffolk
Hours: 37 hours per week - Will consider occasional evening and weekend working
Contract: 18-month contract with extension subject to funding
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Service Manager to join our Norfolk and Suffolk team to help support the growth of our services. You will be working closely with our SEN and Mental Health and Wellbeing teams as well as the Operational Manager to deliver high quality and innovative services to families and communities.
Ideally you will have at least 3 years’ experience of working in a mental health or SEN environment in a people management role. You will need to be a team player but able to work autonomously as well and have the ability to prioritise workload and deadlines.
You will need to think creatively with an understanding of funding and contractual requirements, which vary greatly over 7 different projects. You will be an excellent communicator with a good sense of humour.
Our teams are currently spread across Norfolk and West Suffolk so you will need to be able to travel independently around the counties with your main base being in our Swaffham office, although some home working may be required.
Main Requirements
· To oversee the for the planning, management and delivery of all services, ensuring that KPIs and CIPs are fully met.
· To work closely with the Operational Manager to ensure quality delivery of services provided the Norfolk/Suffolk team, staff and volunteers.
· To develop and review the practice wheels and Logic Models that outlines the structure and research basis of the service. To engage with the Family Action Communities of Practice, roadshows and other internal opportunities to ensure strategic aims and objectives are constantly developing.
· To ensure a high standard of quality assurance and professional practice across the staff, through clinical and line management supervision, case audits, the use of MIR, Scorecard and Service Level Reports drawing upon data, and provision of training opportunities.
· Support Operational Manger to explore and identify areas of service needs across Norfolk and Suffolk and to build network and integrational working partnerships to support this.
· To be instrumental in shaping the future of the services both in Norfolk and Suffolk as well as part of the wider Central Team.
· Be responsible for the overall management, mentoring and support of Service Coordinators and, where needed, other staff.
· Deliver Family Action’s formal Annual Appraisal process for all workers, either ‘parenting’ or ‘grandparenting’ as required.
Benefits:
- an annual paid leave entitlement that commences at 30 working days, plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
To Apply:
· Complete: the Application Form and send to inbox 29 (email address located on advert document)
· Closing Date: Sunday 13th October 2024 at 9am
·To learn more about Family Action: Recruitment Pack
·To learn more about our terms & conditions: Summary Terms & Conditions of Employment
·To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Charlotte Evans (emaild September address located on advert document).
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Senior Development Manager, Donor Network
Location: Hybrid working between London office and remote.
Reports To: Director of Strategic Development
Employment Type: Full-time, 37.5 hours a week (flexible working hours considered)
Scope:
At Big Change we know that great things happen when you build connections, trust and relationships, and enable people to share, learn and act together. If you are a fundraiser who loves building relationships, raising funds that catalyse system change, and facilitating collaboration across a community that is motivated by a common goal, we would love to hear from you. We are looking for a Senior Development Manager who is passionate about exploring new ideas and possibilities within a collaborative environment as well as ensuring our supporters feel valued.
You will manage our Big Change Strive Network: a group of high-value donors who share our values and back our core work. To do this successfully you will be confident in building on strong existing foundations by working with those who have taken part in our Strive challenges and been a part of our ‘catalyst circle’, and you will play a crucial role in deepening and expanding the network and its visibility. There is space for a creative approach in this role because we want to take our incredible supporter network to a new level. Not only will you be leading a large part of Big Change’s fundraising efforts, but you will also be making and introducing new connections that will help to enrich and evolve the Strive network.
Reporting to the Director of Strategic Development, this role is essential in building and maintaining relationships that drive philanthropic support and advance Big Change’s mission. The ideal candidate will have a proven background in major donor engagement, building network identities, network development, managing communities and project management. An interest in systems change is a bonus.
Our Team
Big Change is unashamedly hopeful for a future in which all young people can thrive in life. We know that the issues many young people face are multilayered and inter-connected, and the systems around them need to change in big and multidimensional ways. This is why we find and invest in the people leading change, backing projects and funding early-stage ideas with high impact potential. And why we provide opportunities for our community to connect, learn and act together. Our expert and committed team bring people together to spark lasting change.
Big Change Benefits:
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£1000 Learning and Development Allowance
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Cycle to Work and Season Ticket Loan schemes
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Flexible working
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Pension scheme with up to 5% matched by Big Change
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Monthly phone allowance
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Wellbeing allowance
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Unlimited annual leave policy
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Volunteering days
What you’ll be doing (Key Responsibilities):
1. Fundraising Strategy Implementation:
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Support the Director of Strategic Development to develop and refine fundraising and partnership goals and objectives.
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Execute the organisation’s fundraising strategy, working as part of the Development Team towards a shared target, with a focus on major gifts.
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Identify and pursue new funding opportunities, populating the organisation’s pipeline, ensuring alignment with organisational priorities and project needs
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Work with team members in each area of the organisation to develop a strong model for donor collaboration linked to impact.
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Monitor market insights and adapt to fundraising trends and donor behaviours.
2. Strive Network Management and Development/ Donor Community Development:
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Lead the management and growth of a mission-aligned network, engaging high-net-worth individuals, including those who participate in Strive Challenges.
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Develop and implement strategies to deepen relationships within the Strive Network, fostering a sense of community and shared purpose.
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Work with our comms and marketing team to develop the donor network’s shared purpose, vision statement, brand identity and visibility.
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Oversee the careful research, qualification and stewarding of new partnerships that will help to enrich and evolve the Strive network towards inclusivity and participatory approaches.
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Co-develop value propositions with existing members of the Network to encourage others to join the group.
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Create opportunities for the Strive Network to connect with and add value to our community of changemakers on the ground (eg. mentoring, connections, follow on funding).
3. Major Donor Engagement:
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Lead on relationship management with existing major donors, designing tailored stewardship and ensuring ongoing engagement.
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Review, evaluate and further develop key touchpoints with major donors, collaborating with team members across the organisation and other funders where appropriate.
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Accountable for the identification, cultivation, and welcoming of new major donor prospects, with a focus on diversifying and expanding the Strive Network beyond its current reach.
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Oversee the production of personalised proposals, presentations and reports, sparking ongoing engagement with the network and linking their contributions to Big Change’s community and impact.
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Work closely with the Director of Strategic Development in managing high-profile donor relationships and securing multi-year commitments.
3. Team Leadership and Collaboration:
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Provide training and professional development opportunities for team members.
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Work closely with other teams at Big Change to ensure alignment between fundraising activities and organisational needs.
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Develop, inspire, motivate others to fulfil their potential and foster collaboration across Big Change and its community
4. Data Management and Reporting:
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Working closely with the senior leadership team, track and report fundraising progress, ensuring transparency and accountability in all pipeline development activities.
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Oversee the management of donor databases, ensuring accurate and up-to-date records of all fundraising activities.
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Track and analyse engagement metrics to evaluate the effectiveness of strategies and campaigns.
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Responsible for compliance with all relevant regulations and ethical standards in fundraising activities.
Here’s what we’re looking for:
Experience:
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Highly experienced in fundraising, major gifts, network development, or related roles.
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Proven experience of building a community with shared identity, values and purpose.
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Facilitation of co-design processes, or related experience of such approaches.
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Strong experience of designing engaging events, experiences and creative communications.
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Communications and branding experience helpful but not essential.
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Experience with working across UK and US markets isn’t necessary but would be desirable
Skills:
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Excellent communication, negotiation, and relationship-building abilities.
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Familiarity with donor management systems and fundraising software.
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Understanding of approaching complex problems with systems change methodologies.
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Ability to establish and manage effective working relationships with people of diverse working styles, backgrounds and industry-experience.
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Capability in leading and developing teams.
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Spotting opportunities to engage network, make connections and drive impact.
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Ability to demonstrate the connection between major donations and the outputs and impact of an organisation.
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Proven ability to craft, pitch, and refine compelling proposals that resonate with high-value donors and inspire long-term partnerships
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Proven ability to develop and manage corporate partnerships.
Personal Attributes:
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Results-driven with a strong commitment to the mission of Big Change.
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Thrives on 1:1 relationship building, while also creating a purposeful and inspiring community dynamic.
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A creative self-starter with initiative, confidence, and drive.
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Able to understand and work well with an entrepreneurial mindset.
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Proactive and able to work independently as well as collaboratively with the team.
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Upholds strong ethical standards and is committed to transparency in fundraising.
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Passionate about system change, with a natural ability to build trusting relationships and trust with diverse leaders and philanthropists.
The client requests no contact from agencies or media sales.
The Prince’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.
As part of the Management Team, you will be responsible for overseeing the delivery of our foundation programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
As one of our Delivery Managers, you need to have:
- Excellent interpersonal skills
- Strong planning and organisational skills
- Effective data analysis skills
- A track record of operational management
The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a community organiser with a strong project management background, or a project manager who has trained as a community organiser to help us grow a new project, The Help Desk, while overseeing our Open Collective service. Open Collective is a platform which enables groups to transparently and collaboratively manage their funds. We fiscally host around 600 groups using OC – they are supported by a Programmes Assistant, who would be managed by this role. This will give you oversight of the service and provide you valuable insights into the needs of groups.
The Help Desk is a new project in SCN which will support our growing community of grassroots groups and movements within our ecosystem. Over the next 4 years, we are planning to build a strong, vibrant and supportive community amongst our groups, with access to resources, training and mentorship/networking and fundraising opportunities. You will be responsible for project managing the build-out of the Help Desk and developing and organising the SCN community. This includes monitoring progress and reporting against the funding secured. While some plans and activities have already begun, you would be expected to further shape the vision of the Help Desk, pivoting in response to feedback and learnings.
You will work closely across the Delivery Team to ensure that the Help Desk is relevant to the different types of groups we host, as well as the Head of Programmes, who you will support in consolidating insights for sharing with partners. Together with the Business Development team, you will also be responsible for exploring the income streams required for the following 5 years. You will also be managing the overall project budget alongside managing mentors, staff, volunteers, interns, and leaders, where appropriate.
ABOUT YOU
The role would suit someone that understands the needs of community groups and the pressure and challenges they face as they scale their impact, while also having agile and creative project management skills. A large part of the role is getting to know the groups and to support both the development of network weaving across the groups and building out the resources they need. Because of this, you will enjoy connecting with people from different backgrounds, and have good problem-solving skills.
As you will have oversight of our Open Collective service, you will need to have some understanding of how community groups could use tech platforms to support their infrastructure and how this can relate to their impact. You will also be managing one member of staff and while you will be given training and support, some management experience is desirable.
The ideal candidate will have a positive attitude and be open to learning and growing with us as we build our programmes and services. On top of seeking out partnerships and opportunities that will help SCN better support its community groups, you will be regularly holding spaces for groups to connect and feeding back any relevant insights to the team. You should have a good understanding of the power dynamics and community trauma that exists at this level of organising and be able to act as a bridge between SCN and the social impact of the groups.
As a small team working directly with the groups and to a project plan, you will be outgoing, proactive, very organised and good at managing various tasks at the same time. You will be keen to make an impact in a small team and be hungry for searching out opportunities to develop yourself, the Help Desk and the business.
SKILLS & EXPERIENCE
Person specification includes:
- Experience of community organising or development within a community or network, ideally with people from varied backgrounds
- Strong and agile project management skills
- Exceptional organisational skills and attention to detail
- Strong and creative problem-solving skills
- Experience of organising resources for both digital and physical spaces
- Demonstrable experience of facilitation and event planning
- Ability to increase community activity and engagement
- Strong oral and written communication skills
- Experience with line management, and ideally matrix management
- Highly proficient in Microsoft Office, GSuite, online booking and meeting systems
- An understanding and/or experience of working with project management software and CRMs
- An interest in social change and innovation
We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role.
KEY RESPONSIBILITIES
As Programme and Community Development Lead, you will be responsible for supporting and building out the community of grassroots groups and movements across all of SCN. This may involve organising events, further developing our communications, seeking out and maintaining partnerships with relevant service providers. Note that this is a new and emerging role and you will also be expected to help input on its direction depending on the needs of the groups and the opportunities in the sector. The role will involve:
- Project Design, Planning & Reporting – 25%
- Be responsible for the build-out of the Help Desk (project plans, timelines, and budget etc.) and coordinate across SCN to ensure timely delivery
- Monitor the outreach and impact of the Help Desk
- Report back to internal stakeholders (primarily the Head of Programmes and the CEO) on progress, risks, and learnings
- Draft any financial and narrative reports required by grants funding the Help Desk, with the support of the Head of Programmes
- Work alongside the Business Development team to build SCN’s profile and raise awareness of the Help Desk, e.g., by presenting at relevant events
- Together with the Business Development team, explore the income streams required for the Help Desk
- Community Building and Support – 60%
- Build and maintain networks, e.g., SCN Facebook group for grassroots groups, Founders’ Mailing List
- Directly support SCN’s groups where possible, e.g., short calls to help diagnose their challenges and signpost them to relevant resources
- Plan and host regular convenings, trainings, and workshops, both virtual and in-person, to help groups connect with each other and to other relevant service providers
- Further develop SCN’s Resource Hub and keep it updated
- Develop and maintain strong partnerships with other relevant service providers, creating a network of infrastructure support for SCN’s groups
- Develop and support mentoring networks for groups as needed
- With the comms team, develop and oversee a comms strategy to ensure regular communications with networks and stakeholders
- Management and Programme Oversight (OC) – 10%
- Manage the Programmes Assistant (OC), overseeing their duties and responsibilities and mentoring their development in their role and the organisation
- Oversight of Fiscal Hosting on Open Collective and reporting back on performance and escalating any risks and issues to the Head of Programmes
- Teamwork and collaboration – 5%
- Work with the rest of the SCN team to ensure there is sharing of knowledge to improve systems and practice across all services, making sure the services are aligned
- Work alongside and support the full SCN team to ensure we are delivering the vision and strategy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
We are looking for new people to join a team for a brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs.
Whether you’re an experienced care assistant or care manager, looking to start a career in care or interested in office-based support roles, why not apply and one of the team will get in touch to discuss the roles we have and what we do. We are also happy to discuss hours of work and shift patterns.
Position: Care and Support Worker (various)
Location: Workington, Cumbria
Hours: Various hours available
Salary: £24,627 to £35,137 depending on the role.
Contract: Permanent
There are various roles available including both Full time, Part time and Relief Work, which gives you more flexibility of the days and times you work so is perfect to fit in around other commitments you may have.
The current roles we have with anticipated start dates in October/November 2024 are:
- Service Manager – £35,137.71 per annum (£36,358.34 is achieved after 18 months successful performance in the role)
- Retirement Living Coordinator – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Income Admin Officer – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Senior Care Officer – £29,635,83 (£30.551.56 is achieved after 18 months successful performance in the role)
The current roles we have with anticipated start dates in December 2024 are:
- Night Care Assistants – £24,627 per annum (pro rata for part time) +10% night shift allowance
- Care Assistants – £24,627 per annum (pro rata for part time)
If you would be interested in finding out more about a particular role listed above, then why not apply and one of the team will give you a call to discuss further and provide an oversight of the job responsibilities for that role. The team are also happy to discuss hours of work and shift patterns.
What you’ll get in return
You’ll be working for a housing association with a difference – enhancing the everyday for all their customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.
Benefits include:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- And much more
About the Organisation
One of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent, the organisation are a leading provider of supported housing services, particularly for those affected by homelessness, and has a track record of transforming lives and revitalising neighbourhoods dates back over 90 years, with plans to build over 15,000 affordable homes over the next decade.
The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.