Operations Support Jobs

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination. 

WorkWell Personal Budget Co-ordinator
Location: Based in our Cambridge office with travel across South and East Cambridgeshire, with option for hybrid working.
Hours: 37.5 hours per week. Monday – Friday, 9am - 5pm
Contract: Fixed term contract until 31st March 2026
Salary: £26,452.00 per annum Scale Point 15 (April 2024)

WorkWell is an exciting new project that will look to support people across Cambridge City, East Cambs and South Cambs in either getting back to work or to enable them to thrive at work.

The Work Well program will support people who are struggling to maintain employment or have recently lost their employment due to health challenges.

Work Well Coaches may request the allocation of a personal support budget, the WorkWell Personal Budget Co-ordinator will ensure that individual budgets and the fund as a whole are managed within the parameters of the project.

Working across the Work Well Team and the CPSL Mind Finance Team, the post holder will monitor spending against personal support budgets including matching of invoices or receipts to individual spends. They will monitor the total allocation of personal budgets and prepare monthly invoices to the program funders.

We actively monitor applications for employment and will shortlist and arrange interviews for these roles as applications are submitted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This post is subject to satisfactory DBS clearance.

We are an equal opportunities employer and welcome applications from all sections of the community and those with their own lived experiences of mental health challenges.

No agencies please.

JOB DESCRIPTION

Job Title: Assistant Finance Manager
Reporting to: Finance Manager
Hours: 21 hours per week worked over 3-4 days
Salary range: £19,796 (£33,000 full time equivalent) - £20,997 (£35,000 full time equivalent)

Principal Location: Hybrid working. In-person at least once per week at the centre, London Kings Cross, and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

Gestalt Centre Values in Practice

Diversity, equality, inclusion, and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for a passionate and driven individual to join our tight knit team and make a real impact. A key member of the finance team, working closely with and supporting the Finance Manager, in a welcoming and supportive environment with opportunities to learn and grow on the job.

The role offers the chance to work across several finance functions, including management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.

Key Responsibilities

Day-to-day finance processes

• Assume responsibility for managing the finance inbox; answering queries from colleagues; students, commercial customers, and suppliers.
• Ensure supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist the operations and administration teams as and when required, including with the preparation of internal reports.
• Other ad hoc support to the finance team as may be required including administrative duties.

Accounts Receivable

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system on a weekly basis.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

Accounts Payable process

• Work with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Whilst the bookkeeper is responsible for making all payments, the Assistant Finance Manager has a key role in liaising with the bookkeeper and the Finance Manager, to jointly ensure that all invoices are paid on time.
• Providing cover and setting up payments when the Finance Manager is not available.
• Determine most efficient payment platform to process international payments and ensure these are recorded in the finance system at the correct conversion rate.
• Work closely with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure and that all supporting documentation for all transactions are uploaded.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Assist with the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.

Budgeting, management accounting and forecasting

• Assist the Finance Manager and CEO with the preparation of the annual budget, quarterly management accounts and forecast.

Year End Audit

• Assist the Finance Manager with answering queries form auditors and completing balance sheet reconciliations.

Systems and Processes

At the Gestalt Centre we’re in the process of updating and embedding new systems and processes and this role will assist that work. For example, we have recently implemented new educational management and room booking systems and this role will be involved in supporting the integration of the finance and education management software.

Please note that this is not an exhaustive list of responsibilities.

 

PERSON SPECIFICATION

Education / Qualifications

Essential:

• 5 GCSE at Grade C or above including English and Maths.
• Post-GCSE qualification such as A-Level or T-level or Degree educated.
• AAT qualified, or part qualified CIMA/ACCA accountancy qualification.

 Experience and Knowledge

Essential:

• Sound understanding of double entry book-keeping including month end adjustments.
• IT Literate with strong Excel skills.
• Familiar with using Teams.
• Experience of working in a similar role.
• Experience of using databases.

Desirable:

• Experience using QuickBooks or any other cloud-based accounting system.
• Charity or third sector experience
• Knowledge of charity accounting and the Charity SORP.

Qualities and Skills

Essential:

• Excellent organisation and planning skills and experience, including balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Excellent numeracy skills, attention to detail and strong written, verbal and presentation skills
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Pro-active communication style, including keeping team-members informed and updated, as necessary.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Ability to work under pressure and to tight deadlines.
• Able to plan and organise own work effectively and to work well in a dynamic busy setting.
• Excellent interpersonal skills and able to work collaboratively with colleagues across teams and with external contacts and also independently on own initiative.
• Be willing to participate in and support the development of new processes and procedures.
• Fast learner whilst not afraid to ask for help.
• Commitment to Equal Opportunities and Equality, Diversity, and Inclusion.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.

Finance Officer

HEAD OF TREATMENT SERVICES (CLINICAL PSYCHOLOGIST 8B)

Reporting to: Clinical Lead

Location of Work: Home/Remote working with some travel for meetings and events.

About Trauma Treatment International

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we also support organisations that are trauma-exposed through their work to uphold human rights, in order to mitigate the impact of trauma in the workforce.

This is a highly rewarding role and an exciting opportunity to join our small and experienced clinical team, to directly support individuals working to tackle collective violence and adults affected by torture, trafficking, slavery, persecution and war. The role offers the potential to work creatively and flexibly internationally, network with fantastic organisations and help to influence and shape TTI’s clinical strategy and activities in this pivotal time in the organisation’s development.

KEY SUMMARY AREAS OF RESPONSIBILITY

Clinical Supervision

● Oversee all services involving individual clinical work (treatment) for TTI in line with the delivery of TTI’s overarching operations, projects and priorities.

● Be responsible for recruitment, line management and clinical supervision of clinical staff and associate and associated management responsibilities

● Contribute to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.

● Input into key organisational policies and procedures

Supervision and Team Development

● Promote clinical and counselling psychology/ trauma treatment as a career

● Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.

● Identify opportunities to develop Quality Improvement Projects.

● Oversee performance management and CPD opportunity development of direct reports

Operational Delivery

● Hold an individual caseload at all times.

● Review and maintain quality assurance of clinical services, providing data for monitoring, evaluation and learning and reporting processes.

● Ensure a partnership approach to clinical practice.

● Deliver robust service  agreements with client organisations and referral partners

 Key Required Experience:

● HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.

● Minimum 5 years post registration experience working within mental health services.

● Up to date knowledge and experience of working with clients with PTSD, complex PTSD, dissociative symptoms, anxiety and / or depression.

For full details of the role responsibilities and the person specification please refer to the Full Job Description attached.

WHAT WE CAN OFFER YOU:

● 31 days annual leave pro rata to reflect contractual hours (including bank holidays and 3 mandatory days for Christmas)

● 3% Employer Pension contribution

● Commitment to staff wellbeing as a trauma informed organisation

● Commitment to personal and professional development

How to apply

To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role

Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George 

Goodman Masson are delighted to be supporting a leading not-for-profit organisation who are seeking an experienced and proactive Interim Financial Accountant to support the finance function of a dynamic organisation. This role will involve managing financial operations, balance sheet reconciliations, and month-end closures. The successful candidate will also play a key role in supporting year-end audits and driving process improvements within the finance team.

This is an excellent opportunity for a detail-oriented finance professional to make a significant impact on the financial operations of a high-performing team.

Key Responsibilities

• Identify opportunities to streamline or automate reconciliation processes and collaborate with the finance team to implement improvements.

• Work closely with other finance team members to resolve reconciliation issues, ensuring accurate adjustments and maintaining integrity across financial accounts..

• Conduct variance analysis, identifying and investigating discrepancies within account balances, providing explanations, and implementing corrective actions where necessary.

• Provide necessary reconciliation documentation, explanations, and evidence for internal and external audits.

• Perform monthly and quarterly reconciliations for all assigned balance sheet accounts, including bank accounts, fixed assets, accruals, prepayments, intercompany accounts, and others, ensuring discrepancies are identified and resolved.

• Manage the closing of months and periods according to agreed timelines, reporting key financial data and insights to the Interim Head of Financial Accounting.

• Act as a point of contact for balance sheet reconciliation inquiries, providing clear, detailed reports to management and relevant departments.

• Ensure all reconciliation practices comply with company policies, accounting standards (GAAP, IFRS), and regulatory requirements, while maintaining strong internal controls.

About You:
We're looking for someone with a strong technical background in financial accounting and a hands-on approach to managing financial operations. You will have:

• Qualifications: Part-qualified or fully qualified in ACCA, ACA, or CIMA.
• Experience: Significant experience in financial accounting roles, including balance sheet reconciliations, audit support, and month-end processes.
• Technical Knowledge: Advanced proficiency in accounting software and ERP systems, with strong Excel skills (pivot tables, VLOOKUPs, etc.).
• Process Improvement: Proven track record of identifying inefficiencies and implementing process enhancements.
• Communication Skills: Strong verbal and written communication skills, with the ability to explain complex financial information clearly to non-financial stakeholders.
• Sector: Open to sector, with experience in Charity sector desirable

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

This is an exciting time for Parkinson’s UK. We want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

The Parkinson’s UK Tech Guide connects people with Parkinson’s to devices and apps that could improve their quality of life, with the information and tools for people to choose the right solutions for them. 

As part of a small team and reporting to the Catalogue and Community Lead, you will support them in creating clear and comprehensive product reviews. You will also moderate contributions from our community of users and help create and maintain effective relationships inside and outside the charity. This means working with people inside Parkinson’s UK and from our community, as well as with the companies who make and sell the tech in our catalogue.

What you’ll do:

• Help the Catalogue and Community Lead to manage the catalogue of devices and apps, including compiling and editing listing pages.
• Help manage relationships with end users of the Tech Guide – people with Parkinson’s, their family and carers, and healthcare professionals – ensuring all stakeholders have the best possible experience.
• Provide user support, manage user-generated content, and enforce our code of conduct.
• Gain a deep understanding of the Parkinson’s community and of the organisations who supply and use tech to help them.
• Contribute your ideas and feedback to the development and growth of the Tech Guide itself.

What you’ll bring:

• Great organisational skills, able to make sure everything stays on track and is recorded and reported as needed.
• Excellent communication, negotiating and influencing skills, able to work effectively with people from a wide range of backgrounds.
• Ability to work independently as part of a close-knit team.
• Commitment to working with our user communities to co-create the right solutions for them.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home four days a week. You’ll be required to cover your own travel expenses to our central-London office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Closing date: Wednesday 4th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short: 

First Stage Interview: Monday 16th December/Tuesday 17th December 2024

Second Stage Interview: Wednesday 18th December/Thursday 19th December 2024

We have an exciting opening for someone to join our senior leadership team leading our campaigning work. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations. The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability.

The Campaigns Director leads the Campaigns department, crafting our plans and supporting the team to execute powerful, people-powered campaigns that shape the country to be fair, respectful and sustainable. They oversee campaign strategy development, as well as teams that execute our plans, run our social media campaigns, and our public/media affairs work, all while ensuring alignment with organisational goals and political positioning.

The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability. They play a critical role in steering the organisation's narrative, tracking campaign progress, and working collaboratively with the Senior Leadership Team (SLT) to align campaign objectives and work in progress with other organisational insights and initiatives.

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.

Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape. 

You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.

You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.

And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
 

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practises, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us a campaign you have been part of, including what you were trying to achieve, how you developed a strategy, how you brought team members together to action the plan, and what the results you achieved. 

2. 38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and why you think this specific form of campaigning can make a difference in the country. 

3. With the recent change of government, should 38 Degrees be an ‘insider’ or an ‘outsider’ group?

4. Please tell us about a great campaign you’ve seen in the last year which was primarily driven through social media channels, and what lessons that campaign has for 38 Degrees. 

We are currently recruiting a Project Pharmacy Manager (Medical Supplier Capacity Building Project) to join our Programs team.

This is a remote position open to candidates based in RI countries of operation, CET (+/- 3 hours) preferred.

At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.

Note you must have the right to work in your home-based location and that national terms and conditions will apply.

This role is classified as requiring advanced pre-employment checks.

 

About Relief International

Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

About the Opportunity

RI has recently entered into a partnership with Takeda Pharmaceuticals, to implement a four-year project medical supply chain project. This project will focus on building the capacity of 20 local pharmaceutical and medical device suppliers in four countries where Relief International (RI) has existing programming: Afghanistan, Yemen, Myanmar, and Syria.

Providing technical leadership, the project Pharmacy Manager working in close collaboration with the Project Director and project Supply Chain Manager, will support activities of the project deliverables.

 

Your Responsibilities

This role includes the following responsibilities.

• Lead on national health stakeholders to ensure buy-in and support for the project and its sustainability post project (medical regulatory authority, ministry of health, pharmacy associations, public sector medical procurement departments).
• Work with national peer health stakeholders to ensure their understanding, and engagement / support for the project (iNGOs, Health Clusters, aid management partners, UN stakeholders.
• Reach out to other iNGOs active in the project countries to harmonize product portfolios, and develop support for quality standards
• Champion the RI database for medical products including the RI Medical Supply List (MSL), manufacturers, distributors to include relevant quality data about products and suppliers
• Help the Supply Chain and Procurement Coordinator on sourcing and verifying medical assurance quality certificates with local suppliers to enable RI to conduct and improve local medical supply procurement
• Support sub-contractor activities as agreed in the sub-contractor agreement, and Collaborating with the Pharmacy advisor, lead in conducting regular reviews and assessments of sub-contractor work and progress and providing inputs into required reports

 

About You

You will bring the following experience and skills.

• A master's or bachelor's degree in pharmacy or a related field, OR equivalent working experience.
• Proven experience in dealing with multiple stakeholders in challenging environments, and working with large medical supply components in complex contexts
• Track record in project progress monitoring, tracking and reporting, qualitative and quantitative
• Knowledge of donor and other international medical quality assurance standards, and skills with host country institutions, and international organizations. 
• Comprehensive understanding of medical product quality assurance certification
• Demonstrated experience in coordinating programs with a technical scope similar to the activity, especially focusing on medical procurement & supply chain. 
• Being able to successfully operate in an international environment with people from diverse backgrounds, cultures, and technical areas.
• Strong oral and written communication skills. Fluency in English required.

Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!

How To Apply

To apply for this post, click on the “Apply” button in the job advert page.

• You will be asked to upload a CV and Cover Letter. 
• The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing Date

1 December 2024. Please apply immediately, we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.

As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.

About the Role

Ivy Rock Partners is delighted to be working with a prestigious London-based university to recruit an Interim Head of Fees and Credit Control. This is a vital leadership role within the finance team, offering the opportunity to shape and oversee the university’s fees and bursaries operations. You’ll be responsible for ensuring the accuracy of student financial records, spearheading income collection strategies, and managing a dedicated team to deliver a first-class service. This interim position is ideal for a strategic thinker with a hands-on approach, someone who thrives in collaborative environments, and who is eager to drive improvements and embed robust processes.

Key Responsibilities

• Leadership: Manage and lead the Fees and Bursaries team, fostering a culture of excellence and collaboration.
• Data Integrity: Ensure the accuracy of student financial records, supporting statutory reporting and funding returns.
• Fee Strategy: Develop and implement tuition fee policies, collaborating with senior stakeholders to align with strategic objectives.
• Debt Management: Oversee the student debt collection process, ensuring timely income collection and maintaining strong relationships with external agencies.
• Stakeholder Collaboration: Work closely with ICT, Registry, and other departments to enhance systems and processes.
• Compliance & Governance: Ensure all procedures align with higher education regulations and best practices.
• Team Development: Support the professional growth of your team, ensuring they are equipped to adapt to evolving university needs.

About You

You will bring a proactive and forward-thinking approach to the role, coupled with the ability to lead through change. Key skills and attributes include:

• Proven experience managing multi-disciplinary teams within a finance or education setting.
• Strong understanding of student financial processes, fee-setting strategies, and record systems (higher education sector experience is advantageous).
• Excellent communication and stakeholder management skills. · A track record of driving operational improvements and embedding change.
• Competency in IT systems, including Excel and student records platforms.

Why Join?

This is a unique opportunity to play a pivotal role in shaping the financial operations of a leading university. You’ll work closely with senior leadership to ensure financial sustainability while delivering exceptional service to students and stakeholders.

Please get in touch with Megan Hunter for a confidential conversation about the role.

Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Gloucester Shop Manager
Location: Gloucester, GL1 1SE/GL1 2DP
Salary: £25,340.04 FTE (40 hrs per week)
Hours of work: 40 hours per week across 5 days
Duration: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and most recently Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail manager that can lead on the financial delivery, team engagement and community presence in our two Gloucester based shops. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide our shop managers with a leadership development programme.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Closing date: Ongoing until appointed.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

No agencies please.

Are you passionate about creating a welcoming environment and delivering exceptional customer experiences? Galanos House Community Hub & Café is looking for a dedicated Hub Coordinator to lead our day-to-day operations.
Key Responsibilities -

- Oversee the daily running of the Community Hub & Café, ensuring efficient and effective operations.
- Deliver outstanding customer care while maintaining high standards of food and beverage preparation.
- Set and uphold restaurant-quality service standards.
- Engage with the local community to plan events and promotions, fostering a sense of belonging and connection.
- Proactively identify opportunities to enhance sales and improve overall service delivery

What We’re Looking For -

- Strong leadership skills with a passion for community engagement and previous experience within a community setting. 
- Experience in hospitality or café management is essential
- Excellent communication and interpersonal skills.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events. 
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
 
INDRBL1

Our client offers a range of quality, exciting and inclusive short break clubs across Surrey and West Sussex for children and young people with a disability and additional needs. They are now looking to recruit a dynamic Team Manager to lead their short break services, ensuring a high quality service for all beneficiaries.

As Team Manager you will oversee the operational management and delivery of short break clubs delivered across a range of schemes across Surrey and West Sussex. You will line manage a team of dedicated frontline workers and will lead the assessment of behavioural support plans and complex need support in order to ensure safe and inclusive practices. You will ensure the meaningful participation of children and young people in the design, delivery, and evaluation of services, and will work closely with local partners to enhance the range, reach and quality of services for children and young people.

To apply for this role, you must have demonstrable experience of working with children and young people with a range of disabilities or additional needs. You must have previous experience of managing frontline staff, and of working with a range of partner organisations in order to achieve positive outcomes for beneficiaries. You will be skilled at developing and implementing fun, varied and creative programmes of activities that allow for fun and informal learning. Overall, you will be a supportive manager, passionate about ensuring high quality services for children and young people with a range of disabilities or additional needs.

Benefits
Free Gym Membership: the post holder will be entitled to free use of our client’s fitness centre, and half price childcare for dependents.
Free Parking on-site
Pension Contribution

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client on an ongoing basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, the working pattern for this role will be 9 – 5pm Tuesday – Saturday, and 9 – 5pm Monday – Friday during term time.

Due to the requirements of the role needing to occasionally travel to schemes, please only apply if you have a full driving license.

Background

The Royal Scottish Forestry Society, formed in 1854, is an educational charity focussing on promoting the understanding of trees, woods and forestry. 

Every year RSFS puts on what we believe to be the most extensive programme of practical forestry events across Scotland.  The Society has published a semi-academic journal, Scottish Forestry, since 1858 promoting all aspects of good practice in forestry.

Having agreed a refreshed strategy in 2023, RSFS is now looking to increase its delivery resource. We are looking for someone who shares our passion for Scotland’s trees and forests to develop closer links with members, partners and stakeholders. Your experience in operational delivery will allow us to improve our practices and professionalise our delivery to secure a sustainable future for the RSFS.

Who we are looking for

You will be a personable, dynamic self-starter, used to being the first point of contact within the organisation.  As RSFS is a virtual organisation, you must be highly-organised and able to work independently contributing to the overall team outcomes.

The principal functions of the role will be to support the Board in advancing its mission and representing RSFS to members and the community:

• Support our five Regions in planning and delivery of Regional Field Days and the Annual Study Tour;
• Manage the definition, planning and delivery of paid training events;
• Maintain links with members, partners, stakeholders and sector organisations;
• Develop and promote membership of the Society to a broad and relevant constituency;
• Evaluate and implement procedures for RSFS, and as appropriate for Cashel Forest Trust;
• Ensure, in conjunction with our Secretariat, that RSFS remains in compliance with prevailing laws and regulations; and
• Other duties as required by the role.

Outline terms and conditions

• The role is for 21 hours per week;
• A full-time equivalent salary of £45,000 to £55,000, pro rated for the contracted hours, to be agreed depending on experience;
• 28 days paid holiday pro rated for the contracted hours;
• Access to our employee well-being assistance programme.

A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £32,000

As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.

Key responsibilities include:

• Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
• Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
• Continuously aspiring to revolutionising the care and support provided to clients
• Providing expert leadership around Safeguarding Concerns and being a role model for
• other members of the operations management team
• Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
• Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.

The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.