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Langley’s vision is of a society where no-one is unfairly disadvantaged or excluded because of their past. We believe that everyone deserves another chance, and to have a safe space to call home, a place to flourish and an opportunity to experience transformation in broken lives. We are a values-driven organisation and work in a Christ-like way with all our people – clients, staff and volunteers alike. We welcome those of all faiths and none.

Langley now has a fantastic opportunity for an organised, creative, and results-driven Head of Property with good communication and interpersonal skills to join our busy and friendly team. This role is a permanent full time role working 37 hours per week. The successful candidate will receive a salary of £52.628 per annum. This role is home based but will require frequent travel to Coventry, and further travel to our services across the country.

REWARDS PACKAGE

•  SmartHealth – free online GP service 24/7.
• Up to 30 days annual leave
• Pension scheme, matched up to 8%
•  Life Assurance up to 3 times your salary
•  Eyecare vouchers
•  Flu vaccine vouchers
• Paid DBS and renewals
• Access to private holiday home getaway in Torquay
•  Wellbeing Support – our 24/7 Employee Assistance Programme including free counselling and legal advice
• Chaplaincy and pastoral support 
• Funded Health Cash Plan
• Flexible benefits package, including Holiday Trading and Cycle Scheme - can be tailored to meet your individual needs
• Menopause support
• Enhanced Maternity Pay
• Access to Blue Light Card discounts
• Long Service Awards

KEY RESPONSIBILITIES

• Ensure that all residential accommodation is well managed, in accordance with ROSH regulatory standards, decent homes standards and any other relevant legislation.
• Lead the Property team and be a role model, demonstrating Christian values and understand, demonstrate and articulate the Christian ethos at the heart of the organisational work. The post holder must be a Christ-centred individual who is able to put their belief in Christ into action as a leader and as a manager of staff. Provide pastoral signposting to staff as required.
• Coach, manage and develop the Property team to ensure that they have the required skills to deal with enquiries and deliver a high-quality service.
• Manage and direct the activities the Property team in conjunction with the Buildings Managers and to ensure staff are kept up to date with current best practice, professional methodology in accordance with relevant legislation and effective contract management.
• Ensure the effective delivery of the objectives of the Trusts Asset Strategy 

In addition, the successful candidate will be a practicing Christian who will create an environment where people feel valued, empowered and equipped to do their best work. This person will play a key part in providing strong Christian leadership and will be required to uphold the Trust’s Christian ethos and Christ like culture, aligned with our Christian Identity, and therefore there is a genuine occupational requirement for the post holder to be a practicing and professing Christian under the Equality Act 2010. 

Please be advised that the successful candidate will be a part of the Trust's Senior Manager on call rota.

Please copy and paste this link into your browser to view the full job description. If you want to join our team as our Head of Property Services, please apply now as we would love to hear from you.

Closing date: 27/9/24

About LANGLEY TRUST

For over 65 years Langley Trust has been supporting people with convictions to transform their lives. As a Christian charity working across England, we believe everyone deserves another chance. With a wide range of services – including complex needs care, supported housing, and specialist advice services – our work prevents crime, promotes rehabilitation, and reduces the risks of re-offending.

Diversity and Inclusion is integral to Langley Trust. We're committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Curious to know our story clickWho We Are

Still curious about how we do it, clickWhat We Do

DISABILITY CONFIDENT

As a Level 2 Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants who meet the essential criteria listed in the job description. If you would like to be considered under this scheme, please state this in your application.

We're proud to be an Investors in People Gold employer which means we invest in our people. This is a huge achievement as our assessment covers the last 3 years of unprecedented challenges through the pandemic; additionally, Investors in People have raised the bar and acknowledge that it is harder now to secure the Gold standard than in previous years as they want to keep it meaningful.

If you want to join our team, please apply now as we would love to hear from you.

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory Basic DBS check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families.  Based in North London, we currently work across eight London boroughs.

We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.

In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.

The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.

In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team. 

Full details of the role are outlined in the job description and background information. 

Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.

Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Salary: £30,000 – £34,000 per annum (depending on experience)

Hours: Full time – 35 hours per week

Days and times: Monday – Friday, 09:00am – 17:00pm 

Contract: Permanant 

Responsible to: Head of Services

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Townfield Community Centre, Townfield Road, Hayes, UB3 2EL - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. Please note this role will require regular attendance within the Hillingdon, Harrow and Brent area for meetings and events

Closing date for receipt of applications: 12 noon on Monday 30th September 2024

Interviews: 3rd or 4th October 2024

Our Mission at Age UK Hillingdon, Harrow and Brent is to make later life better in Hillingdon, Harrow and Brent. Our values underpin everything we do and our desire is to highlight what is positive about age. We are passionate about making Hillingdon, Harrow and Brent great places to grow old in.

We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to older people’s lives. We are looking to develop and broaden our prevention of loneliness, wellbeing and later life planning services and you will be key to this. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised and able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.

The purpose of the role is to manage and deliver the day-to-day operations. Operating across three London boroughs. We want to reach more people, to help them to connect with others and build new opportunities, to be even more personalised in our approach, achieving better outcomes whilst also improving quality and user experience.

Areas of delivery currently provided by the service include: Good Neighbours service; Clubs, groups and activities; Dementia /CST activities, Digital Inclusion.

The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful as Community & Social Wellbeing Services Manager, we are keen to hear from you.

We offer a range of benefits including 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. 

In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.

This is a great opportunity to work with Teams across the organisation and with our partners abroad.

Job Summary:

To act as the primary liaison between CSSC and our 70+ local sports sections.

This role is responsible for managing the day-to-day operations, supporting volunteer needs, and driving the strategic development of our sports sections.

The Local Sports Executive will work closely with the Sports Team to align local sports activities with CSSC’s broader strategic goals.

Key Responsibilities:

Relationship Management:

• Act as the main point of contact for local sports sections, establishing and maintaining strong, long-term sustainability and growth.

• Ensure regular and effective communication with local sports sections, addressing their needs and providing guidance on day-to-day operations.

Volunteer Support and Development:

• Develop a comprehensive understanding of volunteer needs and challenges, providing ongoing support to ensure they can effectively manage their responsibilities.

• Collaborate with CSSC leadership team to develop and implement plans that enhance volunteer engagement and support.

Strategic Alignment and Development:

• Work alongside colleagues in the Sports Team to shape the future of local sports sections, ensuring alignment with the ambitions of CSSC’s sports and physical activity programs as well as the broader organisational goals.

• Understand the role of local sports sections within CSSC’s strategic plan and coordinate the execution of relevant tasks and requirements.

Governance and Compliance:

• Oversee the development and clarification of roles and responsibilities within local sports sections, ensuring governance structures are in place to mitigate potential liabilities.

• Ensure compliance with CSSC’s health and safety protocols, GDPR, financial regulations, and other organisational frameworks to protect volunteers and members.
• Monitor and enforce health and safety protocols across all local sports sections, ensuring the safety and wellbeing of volunteers and members

Funding and Resource Allocation:

• Support the annual bid funding process, assisting local sports sections in securing necessary resources for their activities.
• Establish a good understanding and knowledge of the sports sections financial needs and align them to the funding policies in operation.

Qualifications and Skills:

• Proven experience in sports management/sports clubs.
• Proven experience working with volunteers.
• Strong communication and relationship-building skills.
• Excellent organisational and project management abilities.
• Knowledge of governance, health and safety regulations, and compliance requirements.
• Ability to work collaboratively within a team and align local initiatives with broader strategic goals.

Working Pattern:

Full Time : 2 year post : Hybrid Working

What We Offer: 

• 24 ½ days annual leave + Bank Holidays. 

• Free CSSC Membership. 

• 90 minutes of wellbeing time per week. 

• Flexible working arrangements. 

• Excellent company pension schemes. 

• Training and Development opportunities. 

• Access to Employee Assistance Programme. 

About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.

Principle Duties and Areas of Responsibility

Operational Leadership and Governance

• Overall accountability for the operations of the foundation
• Oversee and optimise internal processes and workflows to enhance efficiency and productivity
• Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
• Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
• Oversee the development of all necessary policies to ensure safe and healthy working environments
• Ensure FNF is compliant with all financial, tax, charity and legal requirements

Financial Management

• Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
• Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
• Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
• Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
• Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
• Oversee the management and development of VAT reporting for FNF and trading subsidiary
• Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC

Systems and controls

• Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
• Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
• Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
• Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary

Fundraising, Events, Marketing and Communications

• Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
• Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
• Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
• Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.

Digital

• Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy

HR

• Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
• In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
• Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
• Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
• Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF

People Leadership

• Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
• Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes

Person Specification

Experience, Knowledge, and Skills

• Proven experience as a senior leader in ideally a non-profit or public sector organisation
• Strong and extensive operations management experience, financial leadership and programme delivery
• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
• Demonstrated success in strategic planning, organisational development and stakeholder engagement
• Excellent leadership and team management skills, with the ability to inspire and motivate staff
• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
• Experience of working with a Charity Board of Trustees
• Proven ability to develop a long term financial strategy and plans
• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
• A commitment to the charity's mission and values
• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
• Ability to think strategically, anticipating future trends and developing plans accordingly
• Encourage innovation and seek to understand best practice from both inside and outside the sector
• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
• ACCA/CIMA/ACA or an equivalent finance qualification is desirable

Competencies

• Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
• Champions innovation fostering a culture of adaptability and forward thinking
• Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
• Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
• Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.

First Interviews will be held on: 21st October 2024

Strictly no agencies please.

CALP Donor Relations Manager (2119)

Location: Oxford based (with flexibility to work from home within our hybrid working arrangements)

Hours: 36 hours per week

Salary: £36,826-£48,136 per annum

Job Type: Open ended

Closing Date: 1 October 2024

Oxfam is a global movement of people working together to end the injustice of poverty.

We are looking for the right person to lead the evolution of CALP’s fundraising. The role combines strategic leadership, internal and external coordination, and lots of hands-on development of funding applications, reports and much more. It's a pivotal role, helping to ensure the financial sustainability of CALP.

The role holder will manage and cultivate strong relationships with donors and members of the network, including the funding teams in our host organisations through whom funding flows. They will lead in identifying new funding opportunities and sustaining effective relationships with existing donors. This includes the development of consistently high-quality proposals and reports, whilst also ensuring compliance with contractual requirements. The role involves work across the whole CALP team, serving as an expert for CALP on strategic fundraising and donor relations.

Working as part of a globally dispersed team, this position is UK based and open to applicants with existing right to work in the UK. The role can be home based anywhere in the UK or work from an office in Oxford.

If you have passion, expertise and experience in the field of donor relations, and believe in people-centred humanitarian assistance, then we’d love to hear from you.

About CALP

CALP is a dynamic global network of over 90 organisations engaged in the critical areas of policy, practice and research in humanitarian cash and voucher assistance (CVA) and financial assistance more broadly. Collectively, CALP members deliver the vast majority of humanitarian CVA worldwide.

We envision a future where people are enabled to overcome crises with dignity, by exercising choice and their right to self-determination.

The purpose of the CALP network is to maximise the potential that humanitarian CVA can bring to people in contexts of crisis, as one component of broader financial assistance. To do this we catalyse the power, knowledge and capacities of our diverse global network, alongside other local, national, regional and global actors, all of whom are seeking to secure better outcomes for people living in crisis contexts. Our role as a collective is to generate alignment in the approaches and actions of those within and across our network, in order to help optimise the quality and scale of humanitarian CVA.

What makes CALP unique is its diversity. CALP members currently include local and international non-governmental organisations, United Nations agencies, the Red Cross/Crescent Movement, donors, specialist social innovation, technology and financial services companies, researchers and academics, and individual practitioners.

As a CALP team, we work with and for the CALP network – keeping our vision front and centre. Working impartially, we engage with the network to generate evidence, we facilitate dialogue, we challenge and question, we draw together good practices and promote their uptake. We play a key role in creating the impetus and means for thought leadership and convene network members to generate futures-thinking agendas. We mobilise the membership and the wider network to look for collective solutions to collective problems.

The Role:

The Donor Relations Manager leads and develops CALP’s fundraising strategy and activities to enable CALP to finance its overall strategy. The role holder manages and cultivates healthy relationships with donors and network members, and shares compliance responsibilities depending on contractual requirements.

This role has strong inter-relations within realms of strategy, programmes, operations, planning and monitoring, and serves as an expert for the CALP team on strategic fundraising and donor relations.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also have:

Key Accountabilities

• Share whole team leadership as a manager
• Strategically lead CALP’s fundraising vision, approach, strategy and plans; build partnerships and broker relations with current and new donors as part of CALP’s longer-term fundraising ambitions.
• Develop the long-term funding vision and strategy, and develop and lead its implementation to ensure funding of CALP’s plans now and in the future
• Research and prospect for new donors and funding streams.
• Engage at the strategic level in proposal development and reporting; plus carry out operational work in terms of reviewing and editing proposals and reports
• Represent and manage CALP’s relationships (from a funding perspective) with donors
• Work with CALP grant managers and the Operations Team to ensure understanding of compliance as per grant agreements; communicate with donors to clarify any compliance queries
• Manage the funding relationships with host agencies
• Coordinate overall funding across grants
• Provide quality assurance of funding proposals and reports and ensure compliance with donor agreements
• Provide management support for and foster personal development of the Donor Relations Officer
• Accountable for CALP’s reputation with donors from a funding perspective

Essential Technical Skills, Experience & Knowledge

• Degree or equivalent qualification in an appropriate technical field, or equivalent level of professional experience.
• Significant, proven experience of generating substantial funding including proven ability to develop funding strategies, plan effectively and deliver complex funding applications and donor reports.
• High level experience and knowledge of key humanitarian and development donors such as: ECHO, BHA/USAID, GFFO, FCDO and European government donors.
• Knowledge and experience of working with consortium-based funding.
• Proven strategic design and management skills including good programme development ability and proven knowledge of M&E at project and programme levels.
• Significant experience with budgeting, financial reporting, including managing and reporting on complex programme budgets.
• Ability to develop and manage complex relationships.
• Proven experience of funding management systems/databases.
• Very strong conceptual and analytical skills, including excellent facilitation, negotiation, and influencing skills.
• Strong verbal and written communication skills in English - report writing, and presentation skills, including the ability to present complex issues clearly and concisely and to motivate and persuade at high levels.
• Diplomacy, good interpersonal skills and ability to remain calm under pressure while not losing sight of strategic priorities.
• Proven initiative, flexibility and ability to prioritise and work to tight deadlines across multiple time zones.

Desirable attributes

• Strong understanding of the humanitarian sector.
• Experience working with foundations and philanthropy
• Fluency in Arabic, French or Spanish, in addition to English
• Experience of working in a virtual network or remote team
• Staff management experience

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

 To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

The Immigration Adviser at LAH will provide advice and assistance on basic visa and immigration matters, including handling straightforward cases, often referred to as "initial advice" or "entry-level advice." You will assist LAH service users with applications within the immigration rules including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave and Settlement and British citizenship applications, offering advice on non-complex immigration rules and regulations, and explaining to LAH service users the relevant procedures, helping them to complete application forms and gather necessary supporting documents.

LAH’s Immigration Advice service is currently provided in partnership with Seraphus, an external law firm. This collaboration offers valuable career development opportunities for the right candidate, including mentoring and the chance to shadow one of their experienced practitioners.

Additional benefits: Paid OISC Level 2 Training

Main duties and responsibilities 
● Efficiently responding to LAH service users' inquiries while creating a friendly, warm, and welcoming environment
● Providing one-to-one specialist high-quality immigration advice at OISC Level 1 on basic immigration matters, including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave to remain, Settlement and British citizenship applications, providing guidance on eligibility and ensuring LAH service users understand their rights and obligations
● Representing LAH service users by completing straightforward application forms, such as visa and leave to remain applications, and assisting them in gathering and preparing the necessary documentation for their applications, maintaining professional conduct with LAH service Users at all times
● Liaising with the Home Office and other relevant authorities on behalf of LAH service users for non-complex matters and submitting high standard applications to the Home Office
● Assisting LAH service users with correspondence related to their applications or immigration status
● Recognising when a case is beyond the scope of OISC Level 1 authorisation, such as appeals, asylum cases, or more complex immigration matters, and referring these to higher-level advisers or solicitors
● Operating within professional boundaries, ensuring confidentiality is maintained at all times

Monitoring and Evaluation
● Maintaining accurate records and case files, ensuring all advice and actions are properly documented, adhering to OISC Code of Standards and AQS
● Overseeing administrative systems for case management and partaking external file reviews and supervision as instructed, tracking workload, and monitoring submitted applications and their outcomes
● Assisting in demonstrating the impact of our work by recording clear and detailed case notes in our database and tracking outcomes against project targets, identifying challenges and issues affecting the LAH community, all of which will be used to inform our provision
● Providing LAH management with necessary information on the Immigration Advice service, including case studies, detailed reports, and relevant data when required

Professional Development
● Participating in learning and evaluation sessions with partner organisations as relevant
● Attending regular staff and other team meetings as required
● Undertaking OISC Level 2 training procured by LAH
● Staying current with legislative changes and policy updates affecting individuals' rights to remain in the UK, and adhering to best practices set by the Office of the Immigration Services Commissioner (OISC) and Advice Quality Standard (AQS)

Other Accountabilities
● Ensuring that work is carried out in accordance with LAH's policies and procedures as well as with the OISC and AQS Code of Standards
● Participating in regular one-to-one sessions for both service and professional development purposes, including regular supervision to assess the quality standard of advice work
● Working closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as needed to address the holistic needs and circumstances of LAH service users
● Supporting the preparation for audits by the OISC and AQS, as well as for internal and external reports
● Collaborating with the Head of Operations to ensure the smooth running of the service and implement an efficient administrative strategy
● Conducting workshops and presentations on immigration matters as instructed
● Assisting in creating, maintaining, and distributing relevant informational materials and resources for both the team and service users

Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. Our aim is to recruit the most suitable candidate for the job, and we welcome applications from individuals of all backgrounds. We particularly encourage applications from those who identify as members of minoritised groups, as well as from Latin Americans and individuals with lived experience of migration and/or second generation to better reflect the community we serve.

Purpose of the job 

This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth already works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King and RSA Insurance. This role focuses on identifying and securing new income generation opportunities with Corporate Partners across strategic, commercial and charity of the year style collaborations. 

Key responsibilities

• Lead and secure income from new corporate organisations and achieve new business targets
• Identify new corporate opportunities to add to the new business corporate pipeline
• Pro-actively engage new businesses using a range of methods: e.g. working with senior stakeholders, events, networking, cold calls, emails, LinkedIn
• Develop and strengthen warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth
• Develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders
• Create and present high quality, persuasive funding bids to C-suite audiences and senior stakeholders
• Present and attend meetings alongside senior leaders and stakeholders at UK Youth
• Work with the Senior Partnerships Manager to identifying new streams of income from different corporate audiences
• Work with the Senior Partnerships Manager to develop the corporate partnerships offer beyond income generation, identifying opportunities for corporate partners to offer their skills and expertise to further UK Youth’s charitable objectives
• Ensure all donations are accurately recorded and recognised, working closely with the finance team
• Ensure that the CRM is up to date and accurate at all times
• Keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy

Experience we're after

• Demonstratable experience in a sales or corporate fundraising role, working on six – seven figure proposals
• Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations
• Experience of working in a busy and deadline-driven environment and achieving ambitious targets
• Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 7th October 2024 at 11:59pm (Midnight)

Interview date(s) proposed: w/c 14th October 2024

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Please note, the application period closes on October 1st.
We encourage you to apply at your earliest convenience, as we will begin conducting interviews as qualified candidates are identified.

About Global Fishing Watch
Global Fishing Watch (GFW) is an international, nonprofit organization committed to advancing ocean governance through increased transparency. We create and publicly share knowledge about human activity at sea to enable fair and sustainable use of our ocean. Founded in 2015 through a collaboration between Oceana, SkyTruth, and Google, Global Fishing Watch became an independent nonprofit organization in June 2017. Using cutting-edge technology, we create and publicly share map visualizations, data and analysis tools to enable scientific research and drive a transformation in how we manage our ocean. Our major focus is on commercial fishing because it is the most widespread human activity at sea, the most impactful on ocean health, and the most crucial for global livelihoods and food security. By 2030, we aim to monitor and visualize the impact of ocean-going vessels, both industrial and small-scale, that are responsible for the vast majority of the global seafood catch. We believe human activity at sea should be common knowledge in order to safeguard the global ocean commons for the common good of all. 

About the Role:
We are hiring a Fundraising Grants and Reporting Manager at an exciting time for the organization. In April 2023, Global Fishing Watch secured a five-year, US$60 million commitment through The Audacious Project to leverage our data and technology to revolutionize ocean management. This new role will play a foundational part in establishing the grant management process at Global Fishing Watch and shaping its future. You will play a key role in developing and implementing the grant management system and processes, ensuring our fundraising team can deliver first class stewardship and relationship management. Reporting to the Director of Philanthropy and Partnerships, the prime responsibilities of this position are to support fundraising and consequently program teams in ensuring compliant, timely and high-quality donor reporting and grant management and knowledge management. Qualified candidates will bring proven experience coordinating with team members to gather necessary information and translate it into reports that effectively engage and inspire funders. They will need to meticulously review reports to identify gaps and follow up for clarifications as needed. The role requires strong written and oral communications skills, the ability to build and maintain new relationships, and a talent for enhancing existing partnerships.

Principal Duties and Responsibilities

Grant management:

• Manage the tracking, preparation and submission of funder reports, including working with the project and finance teams to produce timely and accurate narrative and financial reports.
• Improve processes and support coordination of grant opening, review  and closing meetings, working with teams in the UK and globally to ensure clear assignment and understanding of responsibilities in relation to compliance, management and deadlines.
• Work with finance, compliance and program teams to ensure that all grant-funded projects comply with the terms and conditions set by funders.
• Work with program and finance teams to ensure effective systems and processes are in place for grant management and compliance, such as for tracking grant timelines, deliverables, and outcomes.
• Establish and maintain close working relationships with colleagues and partners to gather necessary insights and information for donor reports, translating program activities and learning into clear funding reports that effectively communicate our impact to our funders and supporters.
• Contribute to Global Fishing Watch’s annual report as needed, and provide updates to the communications team on relevant website copy, specifically the donor information on the financials web page.
• Ensure all grant documentation is stored and updated in relevant systems.
• Conduct regular meetings with program and finance teams to review grant performance and expenditure.
• Identify and mitigate potential risks associated with grant compliance, such as underperformance, budget overspend/underspend, or missed deadlines.
• Work with finance and program teams to develop contingency plans for addressing challenges that may arise during the grant lifecycle.
• Share ideas, information and learning to contribute to grant management systems and processes, and to support broader learning with partners and donors.
• Support, advise and coach the Global Fishing Watch team to successfully contribute to grant management efforts.

Required Skills & Experience

• A minimum of four years of progressively responsible administrative, finance, operations, project management or related experience.
• Grant administration experience, including demonstrated expertise in managing complex, multi-year grants with multiple reporting and compliance requirements.
• Experience with financial management and budgeting, particularly in the context of grant-funded projects.
• Experience of effective and values-based partnership work between international and local organizations and communities.
• Excellent oral communication, writing and editing skills. Demonstrated experience/training in report writing and expressing complex concepts and issues in a clear, effective manner for a broad range of audiences
• High level interpersonal and communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing.
• Proven organization skills and flexibility when it comes to balancing priorities and multi-tasking. 
• Strong team and interpersonal skills and the ability to work independently. 
• Excellent analytical and problem-solving capacities – ability to identify issues with contractual implications, ensure consistent donor reporting and support teams in providing appropriate analyses of activities. 
• Good judgment and strong decision-making ability.
• Attention to detail and exceptional accuracy.

The successful candidate will meet most, but not necessarily all, of the criteria above. If you don’t think you check all the boxes, but believe you have unique skills that make you a great fit for the role, we want to hear from you!

Please submit a CV with your relevant experiences and a cover letter conveying your interest in the position and how your previous experiences would support you to be successful in this role. We look forward to getting to know more about you!

Additional Information

Reporting to: Pascale Hunt, Director, Philanthropy and Partnerships
Location: Remote working, with a preference for Europe or Africa
Term: Open ended and full time
Location: This is a remote role, but candidates must be legally authorized and based in the following countries to be considered: Argentina, Australia, Barbados, Brazil, Canada, Chile, Colombia, Costa Rica, Fiji, France, Gabon, Germany, Ghana, Indonesia, Ireland, Italy, Kenya, Mexico, Panama, Philippines, Senegal, Spain, Sri Lanka, Taiwan, UK, USA
Please note: Visa sponsorship is not supported at this time.

Recruiting process: If selected for consideration, the hiring process for this position will include a call with our Talent Acquisition Manager, followed by a  formal 60 minute interview with 2-3 staff, a brief take home assignment, and a final 60 minute review of your assignment/final interview with 2-3 team members.

Working Hours: Global Fishing Watch supports flexible working, so the pattern of hours may vary according to operational and personal needs. The position will be part of a global team spanning many different time zones and so the candidate must be able to accommodate regular early/late meetings to be able to work effectively. Weekend work may be required on occasion. The post holder may be required to undertake regional and international travel. No overtime is payable.

Compensation: A compensation range for this position is $70,000-$85,000 per year for US-based employees, EUR 50,000-60,000 for candidates based in Europe, and GBP 50,000-60,000 for candidates based in the UK. For applicants located outside of these options, the pay range will be adjusted to the country of hire. Compensation is commensurate with experience and will vary depending on the hired candidate’s country of residence, in accordance with local laws and regulations. GFW offers pension/retirement, health and other benefits commensurate with similar level GFW employees in the country of employment. The position may be a GFW employee or consultant, depending on the country of residence

Equal opportunities: Global Fishing Watch is an equal opportunities employer. We believe that our mission is best advanced when welcoming the contributions of people of diverse backgrounds, beliefs, and cultures and are committed to providing an inclusive and welcoming environment for all employees of Global Fishing Watch and our partners, vendors, suppliers, and contractors. We welcome the application of all qualified professionals and especially encourage those that have been historically marginalized or underrepresented because of their actual or perceived race, color, religion, sex, sexual orientation, gender, national origin, age, disability, or any other characteristic protected by applicable law.

Operations

On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

20 October 2024 to late April 2025 

Shifts from 6:45pm or 9:45pm to 7.15am (plus additional time if allocated driver). Hours and days of work will vary according to the needs of the service.

We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a vital nightly service for our guests as Overnight Project Workers.

We value diversity and welcome all, in particular those with life experience and lived experience.

While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.

Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.

Please note:

Some of our Overnight Project Workers are required to have a driving licence and be able to drive a manual vehicle.

However, this post also is still suitable for those that want a non-driving role.

On each shift, one of the two Overnight Project Workers will be an allocated driver and is expected to drive the van back to its local base in Fulham or Wandsworth, depending on the shelter circuit. The allocated driver for the shift will receive an additional hour of pay for this task.

What you will do as part of our team

The Overnight Project Worker is responsible for the following:

Job spec

• Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues, and volunteers.
• Following best practice procedures for the security and safety of the guests and volunteers.
• Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided. Writing regular shift reports using the In-Form client relationship platform.
• Carrying out regular checks around the shelter, checking conditions of all areas.
• Ensuring that the van is loaded correctly with shelter provisions and that no Glass Door belongings are left on site.
• Adhering to Glass Door’s operational and health & safety policies in all aspects of your work. Maintaining clear lines of communication with your colleagues including the Night Shelter Manager, Caseworkers, and the Operations Manager.
• Ensuring cleaning protocols are followed and implemented.
• Undertaking any other duties to aid the good running of the project, as required by the Shelter Manager or Operations Manager.
• Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
• Setting up and help serve a simple breakfast for guests in the morning
• Ensuring all guests are woken from 6am onwards and leave the building by 7am
• Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.

On occasions you will also be expected to attend training, team meetings and other activities as required. The allocated driver is expected to drive the van back to its allocated base at the end of the shift to which an additional hour of pay applies for this task.

Person Spec

Essential

•  Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
•  Ability to work as part of a team and be a supportive team member.  Confidence in dealing with challenging behaviour.
•  Good written and verbal communications skills.  Ability to carry out manual handling tasks.
•  Understanding of and commitment to Equal Opportunities.
•  Driver shifts only: Valid driver’s license and willingness to driver the shelter van

Desirable

• Experience working within the homelessness sector or with similarly vulnerable people.
• Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
• Lived experience of homelessness.
• An understanding and value of trauma informed care.
• Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Head of Asset Management

We are looking for an experienced and dynamic Head of Asset Management to provide strategic leadership and ensuring statutory compliance across the property portfolio.

Join a leading charity in Sussex committed to maintaining the highest standards in its housing stock, as well as its leasing arrangements with private landlords and partners for clients and tenants.

Position: Head of Asset Management

Location: Brighton based and some hybrid working

Salary: £59,527 per annum plus £1,218 car allowance

Hours: 37 hours per week (Monday – Friday)

Contract: Permanent

Closing Date: Monday 7 October 2024. We reserve the right to close this vacancy early if we receive sufficient applicants for the role

About the Role

Promoting a fantastic people culture and value driven service, you will ensure the Asset Management strategy supports the strategic objectives and enables continuous improvement, performance and best value in making the best use of the asset base in the delivery of services for clients and tenants.

Using your professional, strategic, analytical and date driven skills, you will ensure that the organisation is a leading provider of services to vulnerable clients/tenant groups in line with values and responsibilities as a Registered Social Landlord.

The Head of Asset Management will have a lead responsibility for stock appraisals, investment/disinvestment in property decisions, oversee both the Capital and Revenue Major Works budget and you will be involved in health & safety and environmental responses across the organisation in relation to the buildings.

You will also lead on the organisations exciting vision for delivery of planned maintenance and decarbonisation.

About You

This new post is an exciting opportunity to play a significant part in delivering strategic objectives within a dedicated team. You will take pride in developing effective strategic relationships, partnerships and outcomes for clients and tenants and ensure the team are maximising the effectiveness and quality of stock for emerging needs.

You will have excellent knowledge of asset management principles and experience of developing, implementing and reviewing asset management strategies.

You will be joining a friendly well-established team, so you will have the support there if you need it, however, the ability to work autonomously and pro-actively is also a must.

In return

In recognition of the commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People and are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.

You will also receive a fantastic benefits package including:

• Excellent 5.5% employer stakeholder pension scheme
• Excellent Medical health cash plan
• Access to Learning & Development
• Free and confidential employee assistance helpline and online support
• Green Commute - Cycle-to-work scheme
• Free new starter 28-day Network Saver Brighton bus pass
• Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
• The opportunity to participate in well-being and fundraising activities throughout the year

The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010 and are committed to encouraging equality, equity, inclusion, and diversity within the workplace. As an employer, they are committed to promoting and supporting people’s social, physical and psychological health at work.

Please let the team know if you require any special arrangements or reasonable adjustments if called for interview. We welcome applications from individuals with lived experience.

You may have experience in areas such as Head of Health and Safety, Head of H&S, Head of EH&S, Director of Health and Safety, Director of H&S, Director of EH&S, Health and Safety Manager, H&S Manager, EH&S Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Remote - Multiple locations

West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.

There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.

 About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.   As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.