Operations Manager Jobs

Company Description

Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society and strive to achieve our mission of Engineering a sustainable world.

We support our 31,000 members across the world in applying their expertise and experience to make an influential contribution to solving major global challenges, and we are the only organisation permitted to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration.

Position

We are looking for a dynamic and proactive Senior Regional Engagement Manager to lead our dynamic UK field force, offering clear and supportive management to ensure high performance, and supporting our growth efforts in existing and new global markets.

As an integral part of IChemE’s management team, the role holder will represent the organisation’s key field force, supporting and driving operations through frequent liaison with other IChemE management, functional teams, member groups and committees. They will be a key contributor to achieving IChemE’s strategic goals

Alongside team leadership responsibilities, the role holder will develop and deliver their own regional strategy, working with regional HEIs, employers, and other priority partners to identify, nurture and grow sustainable relationships and engagement opportunities that positively impact IChemE’s member recruitment, engagement, and retention.

This is a field based role and as such extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby and / or London.

This role is for a fixed term of 12 months in the first instance, with potential to extend to a permanent role subject to achievement of key deliverables.

Requirements

Our ideal candidates will have:

• A minimum of Degree level education
• At least 5 years work experience or proven practical and diverse work experience in a related field
• Be highly proficient and confident in people and change management

They will be able to demonstrate the following knowledge and experience:

• Experience and sound working knowledge of chemical, biochemical, process engineering and / or related sectors
• Experience developing and driving business plans to support execution of strategic plans
• At least 5 years’ experience working in a member engagement, business development, or sales-related role
• Proven experience forming partnerships and networks at the highest level with other organisations which bring mutual benefit
• Proven experience in leading a key account management framework

·Line management experience and ability to lead and motivate a team of individuals.

• Demonstrable experience of delivering and reporting against ambitious targets, KPI’s, budgets and deadlines
• High level of IT literacy including common Microsoft Office applications, on-line conferencing, web-meetings, and bespoke membership/customer databases

Key responsibilities of the role include:

1. Employer engagement: through world class key account management, identify and develop links with a growing number and breadth of employer partners to grow our member base and increase engagement – going beyond the norm into new markets.
2. Regional member development: key accountability for member growth at all grades in UK regions and beyond.
3. Education partners: through world class key account management, identify and develop links with a growing number of education partners to broaden and grow our member base and increase engagement.
4. Leadership and management: alongside leadership of IChemE’s dynamic UK field force you will: work with others internationally to lead implementation of growth efforts in new global markets; play an active role in company / departmental development projects and continued improvement initiatives; support our expansion into industry body and public sector partnerships to share best practise and increase market knowledge; and regularly report on progress towards KPIs and business plans.

IChemE is an international membership organisation and activities often take place outside of normal working hours. The job holder must be willing to attend and participate in such activities and associated travel. Additionally, the job holder will be required to liaise with colleagues located in different time zones on an regular basis to meet the needs of the business.

Position type: Full time 37.5 hours per week – Maternity cover - fixed term contract for 15 months

Responsible to: Regional Director – East and Southern Africa, with a dotted line to Regional Director – West and Central Africa

Key Interdependencies: Travel Team, Supply Chain, Programme Quality team, Emergency Team, Programme Funding Team, Finance and Legal teams.

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with quarterly travel  to our HQ in Truro

Travel: Work away from home, this may be UK or overseas training or in-country Programme support. You may be required to deploy for up to 40% of your time in any calendar year.

Start Date: November / December 2024

Role Purpose

ShelterBox is searching for an experienced humanitarian professional with previous programme management experience to join our agile and effective International Programmes Department. This is a transformational and impactful role. The successful candidate will manage urgent priority activities and international programmes/projects within a specific country, ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.

Reporting to the Regional Director, the Programme Manager will support the establishment and management of new and existing emergency and protracted ShelterBox programmes. Aligning with wider regional strategy, the Programme Manager will create and implement a longer-term strategic vision and direction for continuing support within their designated area of responsibility. They will also lead on strategic humanitarian relationships within this area to help maximise ShelterBox’s programme impact and influence.

This role will also work closely with the Programme Quality team, to continue to measure the quality and impact of our work. The Programme Manager will also support a programme funding strategy for their designated area of responsibility, working closely with the Programme Funding team in developing sustainable programmatic funding opportunities.

The role is expected to have a strong focus on Ethiopia and Burkina Faso, with other countries to be determined dependant on both existing portfolio and new emergencies. Regular travel is expected and we expect the successful candidate to be willing and able to undertake this travel.

The role will also encompass high-level relationship building and advocacy with partner organisations to consolidate the reputation and position of ShelterBox within the humanitarian sector.

French language is not an essential skill for this role, but French speaking candidates of level C1 or above will be favourably considered.

We look forward to welcoming candidates who share our passion and teamwork to achieve this.

Duties will include but not be limited to:

· Establish and manage programmes within assigned area in line with the organisational and regional strategy. Working closely with the Regional Director to ensure quality, timely, impactful, and on-budget programme/project implementation.

· Implementation of the strategic vision and direction. Work closely with the Programme Funding Team to build the appropriate Business Development strategy to secure the resources necessary for realisation.

· Ensure programme quality through consistent use throughout the area programmes of rigorous assessment, design, proposal development and review processes; comprehensive monitoring & evaluation, accountability and learning systems; staff development, and partner capacity strengthening

· Provide support, motivation and leadership to project teams, ensuring they complete tasks to a high standard and meet project delivery deadlines.

· Initiate and sustain strong, mutually beneficial, and authentic partnerships with local and international organisations.

· Work closely with the Travel Team to prioritise the safety of our teams and our deployments. Adapt to evolving issues that could adversely affect ShelterBox staff or programme delivery.

· Maintain effective and coordinated budget management, working closely with the Programme Funding team and International Programmes Finance Manager. Ensure monitoring processes are in place for grant funds/donor specific requirements.

· Provide the first point of contact for deployed teams and disaster monitoring on a 24/7 routine and emergency basis as part of a roster.

· Prioritise ‘do no harm’ principles. Ensure those who encounter ShelterBox as a result of our activities are safeguarded from deliberate or inadvertent actions and failings which place them at risk of abuse, sexual exploitation, injury, and any other harm.

· Maintain exacting standards in all aspects of ShelterBox’s activities so that the reputation of the organisation is protected in the view of donors, partners and the people we support.

· Lead a culture which actively promotes improvements in its practices, processes, and outcomes, across all aspects of its work, seeking feedback from all stakeholders.

· Provide timely updates to Regional Director/Deputy Director/International Programmes Director on programme/project delivery and impact.

· Work away from home, this may be UK or overseas training or deployment to your designated regions. You may be required to deploy for up to 40% of your time within your region, in any calendar year.

Bid Manager

Full time (35 hours pw) – Fixed Term Contract until June 2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme 
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

This is an exciting opportunity to join SJA’s Bid Team, managing and producing tender responses across a variety of business areas including Commercial Training, First Aid and Health & Safety Supplies, Events, Urgent & Emergency Care, and other services. The role of the Bid Manager is to support the organisation in achieving revenue targets, business growth and strategic objectives through managing the Bid process and ensuring completion of high-quality tenders within the stipulated timeframes. Every win helps us to support and deliver more lifesaving initiatives throughout the country.

You will maintain and develop a bid library, tender pipeline and supporting processes, sharing best practice and learnings from bids which are won and lost whilst also analysing trends from tenders and recommending improvements or change to optimise the number of bids for which we can tender.  

You will be driven and self-motivated with the ability and proven track record in producing high quality and timely tender submissions. A team player with excellent communications and writing skills you will also possess the ability to prioritise, plan and coordinate projects accurately and assess financial risk as an essential part of this role.

Required Knowledge, Skills & Experience

• Experience in managing, writing, or coordinating bids, tenders, proposals, or grants 
• Strong project management skills, with the ability to prioritise work to tight deadlines 
• Ability to work under pressure, working on multiple simultaneous deadlines 
• Understanding of what makes a winning proposal and ability to see a bid through a client’s eyes 
• Research and analytical skills to understand the commercial context of opportunities and how we can add value 
• In-depth knowledge of tender and proposal processes, with knowledge of public sector procurement an advantage 
• Good copywriting skills and attention to detail 
• Excellent spelling and grammar 
• Influencing skills, to help and advise internal partners at each stage of the tender and proposal process 
• Continuous improvement attitude – sharing knowledge and best practice in workshops and training sessions 
• Approachable and personable with an ability to build relationships quickly 

About the Role 

Manage the Bid Management process, ensuring all bid documents meet deadlines and have undergone appropriate levels of scrutiny. Chairing and organising bid kick off meetings with internal stakeholders. You will need to feed the information into the Bid Writer in a timely and organised fashion and ensure all bids are of consistent high quality to meet the customer or commissioner’s expectations.

• You will also, where required, need to lead on writing, creating and preparing expressions of interest, prequalification questionnaires, ITT responses and standalone proposals and presentations working closely with operational/technical specialists within the organisation & ambulance operation to ensure excellence in quality, accuracy and presentation
• Lead on the creation and support bid presentations; including the preparation through to participation of delivery to key decision makers
• Maintain the Bid library working with functions and the operation to collate relevant, up to date supporting information for proposals, ensuring its accuracy and accessibility
• Complete the bid/no bid tool and agree with relevant key stakeholders to ensure any tenders are aligned with both the relevant departments strategy, operational capability e.g. skills, vehicles and capacity

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

The closing date for this vacancy is the 02/10/2024 however, we reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

37.5 hours per week / Permanent / Monday to Friday, 9am-5pm

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?

If so, we have an exciting opportunity for a Supported Housing Manager to join us managing our Crawley Foyer service. Crawley Foyer provides supported accommodation for young people aged 16 - 25 at risk of homelessness, staffed 24 hours a day providing a safe and encouraging environment for residents. In addition, our Youth Advice Centre is located adjacent to the Foyer which enables us to offer a range of services to young people living in the Foyer and in the wider community. 

The focus of the work is to engage creatively with young people to identify, map and encourage growth of their strengths and talents as they develop into a sustainable and independent adulthood. As a Supported Housing Manager, you will be responsible for the daily operations, providing a high quality, safe, welcoming and secure supported housing accommodation for young people at risk whilst leading and developing the team. In delivering the role, you will be responsible for:

-- Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:

- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices

- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they need to lead independent and fulfilling lives

-- Leadership and People Management: Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times

-- Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed

-- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment. You will have a sound knowledge of the additional risks incurred by children and young people who have multiple, and complex needs due to their experiences and knowledge of trauma informed practice and how to create psychologically informed environments. In addition, you will be flexible, with the ability to work under pressure, multi-tasking and dealing with competing priorities.

Role Purpose

The Royal Foundation is looking for an exceptional People Manager to support the Director of People & Culture. They will be responsible for ensuring that the Foundation attracts, supports, and retains a high-achieving, diverse and ambitious team, committed to addressing society’s greatest challenges. This is a broad role that will engage with all elements of the employee lifecycle at the Foundation and would be suited to an experienced and dynamic HR professional.

You will have a people operations/HR generalist background and be known for your exceptional communication and interpersonal skills as well as being highly organised, diligent, flexible and detail oriented. You will play a crucial role in creating an engaging, high-performing, diverse and healthy work environment for our employees and championing our culture.

Key responsibilities, but not limited to:

 - Recruitment & Onboarding: Lead recruitment across the organisation, ensuring we attract and hire top talent from diverse backgrounds. Develop an engaging onboarding experience that sets new hires up for success.

- Reward & Benefits: Oversee our employee reward and benefits programmes, ensuring competitive salary structures and compliance.

- Process Improvement & HR Tech: Drive HR process improvements and implement tech solutions that streamline workflows and enhance the employee experience.

- Employee Relations & Compliance: Provide advice on employee relations matters, manage complex cases, and ensure HR policies align with best practices and legal requirements.

- Talent Development: Support performance management, career development, and learning initiatives to help staff unlock their potential and grow within the organisation.

- Culture & Wellbeing: Champion employee engagement and wellbeing, embedding initiatives that foster an inclusive and supportive work environment.

Knowledge, experience, and personal qualities:

- CIPD-qualified (or equivalent), with strong HR generalist experience and a proven ability to deliver people projects and organisational change.

- Exceptional relationship-building skills, able to coach, support and influence managers, employees and key stakeholders.

- Strong communicator with excellent organisational and problem-solving skills, and a passion for driving improvements across the employee journey.

- Strong attention to detail, is self-sufficient, flexible and enjoys working in fast-paced, varied role.

Our Company & Culture:

 The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

Application/Recruitment Process

Join us and play a key role in shaping the future of our organisation! Apply now and help us create a diverse, engaged, and high-performing workforce.

Application Deadline: 03/10/2024

Application Requirements: Please support your application with a covering letter/statement outlining your key motivations for applying, skills, and experience.

Note: This role requires the applicant to have unrestricted UK Right to Work

Full-time, Permanent Contract

The Paul Mellon Centre (PMC) is looking for a qualified and highly experienced Human Resources (HR) Manager who can help us create an inclusive and inspirational workplace. We are looking for someone who is interested in developing and enhancing the career and workplace experience of the people who work for our organisation through their leadership of the HR Team and provision at the PMC. Reporting to the Centre’s Chief Operating Officer, the HR Manager plays a crucial role in our organisation of around forty members of staff. We are seeking someone who takes a proactive approach to all employment matters, will research changes in the sector, is up to date with new HR systems and can provide excellent and forward-thinking advice to the Centre’s Senior Leadership Team on all matters related to HR.

Applicants will be expected to work on-site at the Paul Mellon Centre, Bedford Square, London WC1. Hours of work are 35 per week. We are happy to discuss flexible working arrangements offered by the Centre.

Salary will be in the range of £55,000 to £60,000 p.a. depending on experience. The Centre also provides a generous range of employee benefits.

Who We Are

As a research centre and educational charity, the Paul Mellon Centre for Studies in British Art (PMC) aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies. We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals.

The Centre was founded in 1970 by the American art collector and philanthropist Paul Mellon and our activities are supported by the endowment he gifted to Yale University. We are a partner institution to the Yale Center for British Art. Paul Mellon believed in the centrality of the arts and humanities to democratic society and valued critical thinking, the role of the imagination and the expression of ideas. We are inspired by this vision to increase access to British art across all the activities that take place at the PMC and through those we fund elsewhere.

Person Specification

The postholder will:

• be an experienced HR Manager with CIPD membership and Advanced Level 7 qualification who has a proven track record of effectively leading HR provision and services
• have a proactive aptitude for solving problems and creating solutions
• have a forward-thinking and inspirational vision for the role of HR in a charitable organisation
• have a vision for how working practices and culture can develop for the better
• be a champion for collegial interactions between colleagues
• have the ability to work across a number of projects with a fastidious eye for detail whilst keeping the bigger picture of our mission, vision and values always in mind
• have excellent interpersonal and communication skills with colleagues and external contacts
• demonstrate meticulous attention to detail and experience working with administrative processes
• have a high degree of computer literacy, with good experience of how technology and IT systems can improve HR services
• have good numerical and written communication skills
• demonstrate a collaborative approach to teamworking as well as a proven ability to work proactively and independently
• have a proven commitment to the principles of equality, inclusion and diversity (EDI)
• have excellent knowledge of current issues in equality, inclusion and diversity, and a track record of implementing EDI principles and policies
• have a sophisticated understanding of the principles and practice of access in the workplace, and how accessibility can be improved
• have an understanding of and commitment to the PMC’s work and to the arts and humanities more broadly
• have experience of line managing

Closing Date

The closing date for applications is 10am GMT on Tuesday 15 October 2024.

Interviews

Interviews for the post are expected to be held week commencing Monday 28 October 2024.

The PMC is committed to promoting an inclusive and inspirational workplace. We are keen to ensure that opportunities to work with us are open to everybody and welcome applications from people from all backgrounds. We are happy to discuss any access needs with potential applicants.

Further information including full job description can be found on the Paul Mellon Centre website. 

Goodman Masson have exclusively partnered with Newground Together to recruit for a Community Programmes Manager for Youth, Community, & Great Outdoors to join their team!
Newground Together is a registered Charity and a part of the Together Housing Group, a social landlord with over 38,000 properties across the north of England. Newground Together aims to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Newground Together is committed to supporting people into jobs and training opportunities, connecting with young people and families, creating memorable outdoor experiences and providing health and wellbeing activities.
As a Community Programmes Manager for Youth, Community, & Great Outdoors, you will work alongside a team of managers across the organisation, with a specific remit to lead and develop a positive, motivated, and committed team delivering high performing front line youth, community, and great outdoors services across Lancashire.
More about Newground Together:
Outline of Key responsibilities for the Community Programmes Manager for Youth, Community, & Great Outdoors

• Provide effective leadership and management of the service delivery teams in the specified service delivery area, managing, supporting, motivating, involve, engage, and support their front-line delivery teams effectively.
• To lead and develop a positive, motivated, and committed team delivering high performing front line youth, community, and great outdoors services across Lancashire.
• To build and maintain positive strategic relationships & partnerships across area of operation, ensuring Newground Together is recognised as a key influencer in decision-making and shaping future priorities and services.
• To proactively contribute to the continuous improvement of the organisation, playing a key role in the Charity's leadership team, and strategic and operational development of the organisation.
• To develop and manage financial plans, annual budgets, funding/income streams and expenditure for area of responsibility.
• To act as a positive role model in every aspect of the role in line with Newground Together's brand values
• To be responsible for the safe operating of community hubs/sites including building compliance, safety checks, key holder responsibilities and emergency point of contact.

We are looking for someone who has…

• Relevant experience managing and developing community programmes.
• Experience in business planning and development
• Experience Managing and motivating staff, promoting a culture that meets the needs of and engages with customers and staff, in an open and high performing environment.
• Expeience of partnership working and stakeholder engagement at a strategic level
• Experience of setting and managing budgets successfully
• Successful track record of income generation and securing external funding.
• Ability to demonstrate business acumen, dealing with ambiguity and managing change in new and challenging situations. Sound knowledge of relevant legislation relating to the service

In return, we are offering the successful candidate in the Community Programmes Manager for Youth, Community, & Great Outdoors role…

• Starting salary of £45,033
• Annual pay scale increase
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
• Hybrid working, 2 days a week working from home.
• 3 days a week working from the Blackburn office or out on site.
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs.
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice.

We reserve the right to close this vacancy early if enough applicants are received. Therefore, please apply without delay!

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Fully Enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

We are seeking an experienced finance professional to provide high quality management and control of the finance function at our multi-site Christian outdoor adventure charity. Reporting to the Finance Director, the post holder will work closely with members of the senior management team to facilitate the smooth operation of Rock UK’s finances. He or she will be able to clearly and respectively communicate our Christian ethos, objectives, mission and vision to staff, suppliers and other stakeholders of all faiths and none.

The successful applicant will be educated to degree level or equivalent, hold a professional accounting qualification (ACA, ACCA, CIMA), have proficiency in using computerised financial systems, excellent communication skills, attention to detail and the ability to prioritise and work to tight deadlines.

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement.

Hours: 25 hours per week (ideally 5 hours per day, Monday to Friday)

Salary: £36,030 pro rata per annum plus pension (8% employer contributions)

Contract Term: Permanent, subject to satisfactory references, a DBS check and a 6 month probationary period

Location: Hybrid working, you will be part of our Head Office Team which is based at Frontier Centre (Irthlingborough, Northamptonshire)

We are unable to consider applications from anyone who does not have the right to work in the UK.

Applications will be reviewed on submission.

Charity Shop Manager 

Hull, East Yorkshire 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 

The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.

As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.  
 

Specifically, you will: 

• Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards. 

• Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays. 

• Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment. 

• Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.

• Be responsible for ensuring the team are working towards achieving all key performance indicators. 

• Ensure accurate accounting and handling of assets (items donated and money received). 

• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to A Level or equivalent. 

• To have experience of managing people/volunteers including recruitment and development. 

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To have experience of meeting and exceeding targets within a retail environment. 

• To be highly organised with good time management skills. 

• To be able to prioritise workload and meet deadlines. 

• To have excellent communication and interpersonal skills. 

• To be able to motivate self and others. 

• To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable. 

• To have good written and numeric skills are desirable. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 September 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Position: Head of Finance & Corporate Services

Location: Hybrid. The Trust's offices are in the park on Ledrington Road, SE19 2BB.

Type: Full time, 40 hours per week, permanent (with 0.8 FTE considered).

Salary: c. £45k pa (pro rata for 0.8 FTE)

Benefits: 25 days annual leave plus statutory holidays, increases by a day, pro rata, each year completed, up to 30 days pro rata. Employer Pension Contribution 5%; Employee Assistance Programme (EAP) service; Flexible working.

Closing date for applications: Monday 7 October 2024 at 10:00

Interview date: Friday 25 October 2024

About the role

At over 200 acres Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Head of Finance & Corporate Services role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration, and cultural and heritage programming.

We are looking for a qualified finance professional to join our friendly team in the post of Head of Finance & Corporate Services as we develop our systems, infrastructure, and income streams to secure our long-term sustainability. Central to the success of our strategy is an efficient finance function providing timely management information and strong financial controls.

You will be an astute finance professional who is able to provide sound financial advice as well having a strong grip on day-to-day financial operations. You will also ideally have experience of HR, IT, and administrative functions, and will assume company secretary responsibilities, enjoying direct liaison with our Board of Trustees.

How to apply

For more information on how to apply, please download the application pack here. Please submit the required documents to jobs@ with the subject ‘Role: Head of Finance & Corporate Services’

Applications must be received by Monday 7 October 2024 at 10am

Interviews will be held on Friday 25 October 2024. All applicants must submit an Equal Opportunities Form

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

We thank all applicants for their interest.

Retail People Manager

Location:  Riddings Lighthouse, Derbyshire 
Contract:  Permanent, Full time
Salary: £26,500 - £28,500 per annum 
Working Hours: 37.5 hours per week Monday to Sunday (5 days) acting as an emergency contact on a rota basis one weekend in four. 

The Lighthouse retail portfolio prides itself on innovation and creativity ,offering the sale of preloved goods in an array of shops within local communities.  Lighthouse retail has 34 stores across Derbyshire and Nottinghamshire run by paid staff and volunteers.  Our retail vison revolves around ‘The People’ within the organisation with a view to invest and develop to reach our fullest potential. 

The People Manager will be responsible for overseeing the staffing across each one of our stores, ensuring that shops are fully staffed day to day. They will need a practical and engaging approach to enable staff to thrive in their roles and feel supported to meet the charity’s vision and mission. They will work alongside the rest of the retail team ensuring the aims and objectives of the people strategy are achieved. 

Key Tasks & Responsibilities: 

People Management

• Be responsible and accountable for the day-to-day operations relating to the people side of retail. 
• Ensure the shop team and volunteer relationship is a professional and successful one
• Act as the first point of contact for the volunteer administrator in relation to volunteering matters and queries for retail. 
• Effectively communicate any relevant information to all shop teams regarding updates, charity activities, incentives, and performance. 
• Work closely with management and employees to embed changes and ensure solutions are realistic and sustainable. 
• Be able to work closely with the retail management team including the retail sales manager to ensure the people side of the charity is not impacting sales. 
• Overseeing the retail portfolio sickness and absence management including allocation and approval of annual leave throughout the year, forward planning contingency strategies ensuring shops are covered all the time even at short notice. Ensuring staffing hours do not exceed there’re banding allocation.
• Be competent in assisting with grievances, supporting with investigations and assisting with disciplinaries. 
• Act as deputy safeguarding lead as and when required. Be able to act in an advisory capacity demonstrating a higher level of experience and understanding when dealing with safeguarding issues that arise. 
• Be responsible for overseeing and leading with probation placements across our retail sites, acting as point of contact and ensuring that the relevant paperwork is up to date including the risk assessments for each placement. 

People Development 

• Ability to mentor and support staff through regular one to ones ensuring that they feel fully equipped to achieve optimum success in their work.
• Collaboratively with the HR team review and update the volunteer induction and training programme ensuring all aspects are relevant to the retail portfolio.
• Support staff with capability and performance issues including the management of their own staff issues such as, sickness, disciplinary, grievances and concerns through probation periods.
• Work closely with the retail management team on the delivery of innovative and interactive internal and external training to help staff develop their skill sets and achieve career satisfaction.

Recruitment & Onboarding

• Work closely with HR developing and implementing strategies to improve recruitment, attracting suitable staff, and retaining them.
• Ensure suitable and sufficient coverage of volunteer support in the retail portfolio.   
• Lead on the recruitment of new staff members, being able to assist shop managers in developing better teams and building strong foundations in line with the people strategy and recruitment and selection policy.
• Ensure that new staff members are fully trained and placed in a suitable training store.
•  Monitor and track performance throughout staff probation periods alongside the retail sales manager.

If you are interested in applying for this post, please click to apply to view the full applicant pack which includes the full job description and person specification.

Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire.  As a Christian charity, we  believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families.  We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.

People and values are at the heart of who we are and what we do as charity and we are proud to employ talented colleagues from diverse backgrounds. Guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.

Closing date 29-09-2024

REF-216 654

Hours: 0.6 FTE (though flexible)

Salary: £45,000 per annum (pro rata) depending on experience

Reports to: COO

Job Purpose

Empire Fighting Chance has grown significantly in recent years and we have ambitious plans for the future that require us to grow and develop as an organisation. Our new Head of People will lead our efforts to create a talented, happy and motivated team capable of realising our ambition. This role emphasizes leadership, development, and fostering a strong organisational culture. To enable you to focus on strategically advancing our people strategy, we have partnered with Be The Change (BTC), a local HR consultancy. BTC handles HR administration tasks such as contract management and recruitment support, ensuring your time is freed up for more impactful, strategic initiative.

Main duties and responsibilities

1. Leadership and Strategy

• As a member of the SLT, you’ll contribute to the charity’s organisational leadership and strategic development, you’ll:
• Lead the development and implementation of a people strategy that will enable Empire’s staff to flourish.
• Review and strengthen our practices related to people, including internal communications, CPD and onboarding.
• Support the transition of Empire from a founder led organisation to a founder inspired charity, including through the development of a Senior Leadership Team.

2. Culture and Wellbeing

• Work with colleagues to define the Empire workplace culture, recognising the charity’s heritage, values, and future plans.
• Develop a behavioural competency framework aligned to Empire’s culture, beliefs, and strategic objectives. We have a working name of Empire DNA, but we’d like you to develop this.
• Lead on the development and implementation of practices that strengthen Empire’s culture and support people’s wellbeing at work. Work with our HR Consultant to make this practice into policy.
• Explore using an annual staff survey to evaluate and enhance culture and wellbeing.

3. Professional Development

• Provide leadership, training and support to Empire’s managers.
• Introduce a standard of line management, and support staff to develop skills and a culture to achieve this
• Train and support managers to provide clear, timely feedback.
• Develop and implement Empire’s approach to Continuous Professional Development (CPD), ensuring the charity offers training and support that enhance people’s skills and career growth.

Knowledge and skills

• Strategic thinker, able to identify an organisation’s goals and align people and culture strategies to achieve them.
• Strong leadership skills, with an ability to lead and ‘own’ a critical function for the charity.
• Exceptional communication skills, verbal and written.
• You get what it takes to maintain organisational cultures.
• Ability to develop, upskill and coach people.
• High level of emotional intelligence, able to empathise and understand the needs of employees.
• Strong interpersonal skills, with an ability to build trusted relationships and influence leaders and other staff.
• Strong problem-solving skills.
• Ability to work independently and autonomously. Able to engage critically in Empire’s work and the issues it tackles.

Experience

• Experience of making a significant contribution to an organisation’s people and culture strategy.
• Experience of developing and implementing people related strategies that achieve an organisation’s objectives.
• You do not need “HR” experience, but a light understanding of employment practices would be useful.

Personal qualities

• Comfortable working in an informal environment.
• Authentic, confident and inspiring leader.
• A changemaker, who can encourage others to step out of their comfort zone.
• Takes a personal, collaborative and positive approach.
• Aptitude to deal with challenging situations.
• Ability to maintain confidentiality and uphold high ethical standards.
• A passion for and commitment to Empire’s mission and beliefs.
• Understanding of and interest in sport (essential) and boxing in particular (desirable).

Elrha is a global organisation dedicated to finding innovative solutions to complex humanitarian challenges through cutting-edge research and innovation. We are seeking a passionate and skilled Management Accountant to join our dynamic Grant Operations and Finance (GOF) team.  

About the Role:  
You’ll play a key role in supporting our work by ensuring smooth, high quality financial management and reporting. Working closely with the Head of GOF, you'll contribute to the success of our programmes by overseeing financial activities, audits and the improvement of financial processes.  
This is a role where you can make a meaningful impact, not only within our organisation but on the global humanitarian landscape. You'll have the chance to work on important projects that directly support our humanitarian aims while developing your skills in a supportive and collaborative environment.  

What you’ll do:  

• Lead on key financial activities, including management accounting, financial reporting, and grant audits.  
• Support the operational aspects of grant management by ensuring effective financial planning and monitoring.  
• Improve and streamline financial processes for greater efficiency.  
• Manage complex funding arrangements, including grants from institutional donors, and ensure compliance with financial and donor requirements.  
• Collaborate with teams across the organisation, using your financial insights to support decision-making.

What we're looking for:

We welcome applicants from all backgrounds and experiences, especially those with a genuine passion for humanitarian work. We’d love to hear from you if you:  

• Are a qualified (or part-qualified) Accountant (CIMA, ACCA, ACA, CIPFA or equivalent) with proven management accounting experience, ideally within the charity or not-for-profit sector.  
• Have experience managing budgets and financial information, especially in environments with complex funding.  
• Are familiar with the financial management of grants from institutional donors, ideally within international aid or humanitarian settings.  
• Understand risk management and audit processes.  
• Communicate clearly and effectively, both with financial and non-financial colleagues.  
• Are skilled in Excel and other Microsoft Office tools.  
• Have a personal or professional interest in humanitarian or development sectors, demonstrated through academic studies, volunteering, or work experience.  

Additional knowledge in grantee financial management, IATI standards, and accounting principles for charities would be a bonus, but not essential.  

Why Join Us?  
By joining Elrha, you’ll become part of an organisation that is making a real difference in the world. We believe in supporting our team to thrive, offering opportunities for professional development, collaboration, and growth. We work remotely with access to our offices in London, Cardiff, Edinburgh and Manchester if you prefer to be office based. We offer flexible working patterns to support you with balancing other commitments.    
If you're looking for a role where you can apply your financial expertise to help solve real-world problems, we want to hear from you!  

 Note for applicants:  

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.  
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.  
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.  

Closing date: Sunday 6th October 2024  
Interview dates: Tuesday 15th & Wednesday 16th October (online)  

We reserve the right to bring the closing date forward if we have sufficient high-quality applications. Please get your application in as early as possible. 

Grade: Grade 1

Position type: Full time, permanent 37.5 hours per week (Flexible working will be considered)

Responsible to: Deputy Director of Finance

Direct reports: None

Location: Remote working (UK only) will be considered (with travel to Truro 3 to 4 times per year) or Truro based (hybrid working, a mixture of home and office).

This role should have a willingness and ability to travel internationally at least once per quarter to programmatic locations, some of which may be insecure environments.

Role purpose:

Internal Auditor is a new post at ShelterBox. The charity has grown significantly in recent years and now the charity is looking for a motivated experienced internal auditor to join the finance team and establish the new internal audit function.

Plan and deliver internal audits to provide assurance that financial and other control procedures are appropriate and implemented as designed.

Plan and deliver work that identifies risks and potential improvements within; ShelterBox’s overseas activities, the way ShelterBox work with Partners, Partner activities, ShelterBox’s approach to UK based financial activities and continually in ShelterBox’s approach to internal audit.

Design, instruct and conduct standard review activities to act as an important element of ShelterBox’s control environment to deter and detect potential fraud, overseas and in the UK.

The work of the Internal Auditor is closely aligned with the work of the International Programmes Team, the person in this role will support and collaborate with the International Programmes Accountant and the Broader team.  This is not just a financial audit brief, our internal audit function will have a remit covering both operational and financial controls. Whilst this role will perform some review of UK controls, its main focus will be upon our overseas humanitarian projects. There should be a willingness and ability to travel internationally at least once per quarter to programmatic locations, some of which may be insecure environments.

Who are we looking for?

A proactive and enthusiastic self-motivated individual with experience delivering high quality Internal Audit services in an INGO setting. Experience in developing services, new competencies or leading on projects will be beneficial to demonstrate skills needed to develop a new service like the Internal Audit Function at ShelterBox.

The successful candidate must have a recognised qualification which implies a thorough knowledge of the principles, procedures and practices of accounting, financial records and

transactions. These can include one of the following: ACA (Association of Chartered Accountants), CIMA (Chartered Institute of Management Accountants), or ACCA (Certified Chartered Accountant), or international equivalent.

The ideal candidate will be a great communicator and be proven in building and maintaining effective relationships, across teams and with external stakeholders. A communicator able to modify presentation techniques depending on recipients.

Duties will include but not be limited to:

Responsibility for Internal Audit Function

· Responsible for delivery of Internal Audit services that meet the needs of ShelterBox.

· Develop and have approved, terms of reference, common processes, procedures and methodologies for the Internal Audit Department.

· Agree Short, medium and long-term plans for the future Internal Audit Department activities.

· Deliver internal audits to provide assurance that financial and other operational control procedures are adequate, effective and efficient and implemented as designed.

· Deliver internal audits that provide assurance over the stewardship of ShelterBox assets, operational controls and the probity of ShelterBox’s financial reporting.

· Deliver internal audits that provide assurance that ShelterBox and partners comply with UK and overseas legal requirements and contractual obligations.

· Undertake investigations into suspected fraud, or other financial irregularities, whilst complying with best practice and data protection, confidentiality etc

· Respond to requests for assistance and advice from management in respect of any matters relating to systems of control, risk management and governance.

· Work within ShelterBox UK and ShelterBox overseas operations, as well as with partners, affiliates and subsidiaries.

· Support the International Programmes Accountant to deliver effective support for International Programmes team and partners.

· Identify and share common issues highlighted during audits and best practices.

· Support year end accounts preparations by producing deliverable to support the audit or substantiate figures that are incorporated into year end accounts.

· Stay abreast of changes in regulations, and emerging risks to ensure audit processes remain relevant and effective.

Lead and carry-out risk-based internal audits

· Conduct the audit planning process, define the audit scope and prepare the Terms of Reference.

· Organise required logistics arrangements for the audit.

· Prepare the audit work programme.

· Complete and document the audit work (incl. interviews, testing, field visits if applicable and other as appropriate).

· Ensure findings are monitored and implemented.

Ensure good communication with the auditees and communicate the results of audit assignments to relevant internal stakeholders.

· Facilitate the audit kick off meeting.

· Organise and hold debriefing meetings with relevant stakeholders.

· Write the audit report including contextual elements, audit findings, associated risks and recommendations.

· Collaborate with colleagues and partners to develop action plans to address audit findings and track the implementation of corrective actions.

Interviews for this role are planned for 10th and 11th October 2024 and will be conducted remotely on Teams.